| 2020 | Affording Extremes: Incivility, Social Media and Democracy in the Indian Context. Anmol Panda, Sunandan Chakraborty, Noopur Raval, Han Zhang, Mugdha Mohapatra, Syeda Zainab Akbar, Joyojeet Pal |
| 2020 | An Exploration of African-American Pregnant Women's Information-Seeking Behavior in Detroit. Grace Burleson, Mustafa Naseem, Kentaro Toyama |
| 2020 | Baccalauréat Practice Tests in Cameroon: The Impact of SMS-Based Exam Preparation. Anthony Poon, Sarah Giroux, Parfait Eloundou-Enyegue, François Guimbretière, Nicola Dell |
| 2020 | Bottlenecks of ICT Innovation in Rwanda. Tsuyoshi Kano, Kentaro Toyama |
| 2020 | Challenges and Issues Integrating Smartphones into Teacher Support Programs in India. Rama Adithya Varanasi, Aditya Vashistha, Tapan Parikh, Nicola Dell |
| 2020 | Conceptual Learning through Accessible Play: Project Torino and Computational Thinking for Blind Children in India. Gesu India, Geetha Ramakrishna, Joyojeet Pal, Manohar Swaminathan |
| 2020 | Connecting Isolated Communities: Quantitative Evidence on the Adoption of Community Cellular Networks in the Philippines. Niall Keleher, Mary Claire Barela, Joshua Blumenstock, Cedric Festin, Matthew Podolsky, Erin Troland, Arman Rezaee, Kurtis Heimerl |
| 2020 | DIA: A Human AI Hybrid Conversational Assistant for Developing Contexts. Vikram Kamath Cannanure, Timothy X. Brown, Amy Ogan |
| 2020 | Data Analysis on a Domestic Media Space Connecting Internationally Distributed Families. Vanessa Cedeno-Mieles, Javier Tibau, Chris J. Kuhlman, Deborah G. Tatar, Steve Harrison |
| 2020 | Digital Divine: Technology use by Indian Spiritual Sects. Azhagu Meena, Varuni Bhatia, Joyojeet Pal |
| 2020 | Digital Identity and Exclusion in Welfare: Notes from the Public Distribution System in Andhra Pradesh and Karnataka. Hartej Singh Hundal, Bidisha Chaudhuri |
| 2020 | Does Gender and Accent of Voice Matter?: An Interactive Voice Response (IVR) experiment. Eman Mubarak, Tooba Shahid, Maryam Mustafa, Mustafa Naseem |
| 2020 | Engaging the Crowd: Social Movement Building via Online Bystander Mobilization. Divya Siddarth, Joyojeet Pal |
| 2020 | Factors influencing low graduation efficiency rate in Computer Engineering degree: A qualitative analysis. Otilia Maria Alejandro Molina, Jose Luis Asencio, Thaily Samaniego Figueroa, Francesca Man Ging Pow Hing |
| 2020 | From Greetings to Corruption: Politicians, Political Parties, and Tweeting in India. Lia Bozarth, Anmol Panda, Ceren Budak, Joyojeet Pal |
| 2020 | Gendered Gigs: Understanding the gig economy in New Delhi from a gendered perspective. Shruti Gupta |
| 2020 | Healthcare Infrastructures in Ecuador: Challenges, Reflections and Opportunities for Digital Health. Lorena Carlo, Valeria Carpio, Nervo Verdezoto, Parisa Eslambolchilar, Eduardo Cruz, Frank Malo, Danilo Espinosa |
| 2020 | Infrastructuring Hope: Solidarity, Leadership, Negotiation, and ICT among the Rohingya Refugees in Bangladesh. Faheem Hussain, Abdullah Hasan Safir, Dina Sabie, Zulkarin Jahangir, Syed Ishtiaque Ahmed |
| 2020 | Initial Lessons from Building an IVR-based Automated Question-Answering System. Pranav Bhagat, Sachin Kumar Prajapati, Aaditeshwar Seth |
| 2020 | Measuring Informal Work with Digital Traces: Mobile Payphone Operators in Rwanda. Daniel Björkegren |
| 2020 | Patriarchy and Social Media: Women Only Facebook Groups as Safe Spaces for Support Seeking in Pakistan. Fouzia Younas, Mustafa Naseem, Maryam Mustafa |
| 2020 | Performing Gender, Doing Politics: Social Media and Women Election Workers in Kerala and Tamil Nadu. Drupa Dinnie Charles, Azhagu Meena, Simiran Lalvani, Syeda Zainab Akbar, Divya Siddharth, Joyojeet Pal |
| 2020 | Platform-led Upskilling: Marketplace Platforms as a Source of Livelihoods Training. Jonathan Donner, Marissa Dean, Jessica Osborn, Annabel Schiff |
| 2020 | Privacy Vulnerabilities in Public Digital Service Centers in Dhaka, Bangladesh. S. M. Taiabul Haque, Md. Romael Haque, Swapnil Nandy, Priyank Chandra, Mahdi Nasrullah Al-Ameen, Shion Guha, Syed Ishtiaque Ahmed |
| 2020 | Proceedings of the 2020 International Conference on Information and Communication Technologies and Development, ICTD 2020, Guayaquil, Ecuador, June 17-20, 2020 Carleen F. Maitland, Mónica Villavicencio Cabezas |
| 2020 | Reciprocal Research: Providing Value in Design Research from the Outset in the Rural United States. Benjamin V. Hanrahan, Ning F. Ma, Eber Betanzos, Saiph Savage |
| 2020 | Reflections from Practical Experiences of Managing Participatory Media Platforms for Development. Aaditeshwar Seth, Akshay Gupta, Aparna Moitra, Deepak Kumar, Dipanjan Chakraborty, Lamuel Enoch, Orlanda Ruthven, Paramita Panjal, Rafi Ahmad Siddiqi, Rohit Singh, Sayonee Chatterjee, Sangeeta Saini, Sultan Ahmad, Vijay Sai Pratap |
| 2020 | SmartChama: Designing Collaborative Digital Financial Systems for Chama Groups in Kenya. George Hope Chidziwisano, Susan Wyche, Rellikson Kisyula |
| 2020 | Supporting Smartphone-Based Image Capture of Rapid Diagnostic Tests in Low-Resource Settings. Chunjong Park, Alex Mariakakis, Jane Yang, Diego Lassala, Yasamba Djiguiba, Youssouf Keita, Hawa Diarra, Beatrice Wasunna, Fatou Fall, Marème Soda Gaye, Bara Ndiaye, Ari Johnson, Isaac Holeman, Shwetak N. Patel |
| 2020 | The Expression of Power in ICT's Knowledge Enterprise: An Empirical Illustration of Computing's Colonial Impulse. Richard Canevez, Carleen F. Maitland, Soundous Ettayebi, James Shaw, Charlene Everson, Matthew Rantanen |
| 2020 | The Limits of Design in Ensuring Responsible Outcomes from Technology. Aaditeshwar Seth |
| 2020 | Understanding Engagement of Parents In Online Health Communities for Early Childhood. Jasmeet Kaur, Pushpendra Singh |
| 2020 | We Need More Power to Stand Up: Designing to Combat Stigmatization of the Caregivers of Children with Autism in Urban Bangladesh. Abdul Kawsar Tushar, Iffat Jahan Antara, Dipto Das, Priyank Chandra, Tanjir Rashid Soron, Md Munirul Haque, Sheikh Iqbal Ahamed, Syed Ishtiaque Ahmed |
| 2020 | Wiki HUEs: Understanding Wikipedia practices through Hindi, Urdu, and English takes on evolving regional conflict. Molly G. Hickman, Viral Pasad, Harsh Sanghavi, Jacob Thebault-Spieker, Sang Won Lee |
| 2020 | Women and the Sustainability of Rural Community Networks in the Global South. Nicola J. Bidwell |