| 2018 | A Synthesis of Technology Acceptance Research in Tourism & Hospitality. Shahab Pourfakhimi, Tara Duncan, Willem Coetzee |
| 2018 | An Exploratory Study of the Dependence on Mobile Payment Among Chinese Travelers. Rob Law, Sunny Sun, Markus Schuckert, Dimitrios Buhalis |
| 2018 | Aspect-Based Sentiment Detection: Comparing Human Versus Automated Classifications of TripAdvisor Reviews. Christian Weismayer, Ilona Pezenka, Christopher Han-Kie Gan |
| 2018 | Automated Assignment of Hotel Descriptions to Travel Behavioural Patterns. Lisa Glatzer, Julia Neidhardt, Hannes Werthner |
| 2018 | Automatic Hotel Photo Quality Assessment Based on Visual Features. Aleksandar Trpkovski, Huy Quan Vu, Gang Li, Hua Wang, Rob Law |
| 2018 | Automatic Summarization of Multiple Travel Blog Entries Focusing on Travelers' Behavior. Shumpei Iinuma, Hidetsugu Nanba, Toshiyuki Takezawa |
| 2018 | Behaviour-Based Market Segmentation of Travellers and Their Different Activities at Peer-to-Peer Online Travel Marketplace. Sunghan Ryu, Kyungmin Choi, Daegon Cho |
| 2018 | Branding Transformation Through Social Media and Co-creation: Lessons from Marriott International. Sharon Nyangwe, Dimitrios Buhalis |
| 2018 | Can You Identify Fake or Authentic Reviews? An fsQCA Approach. Kyungmin Lee, Juyeon Ham, Sung-Byung Yang, Chulmo Koo |
| 2018 | Consumer Evaluation of Hotel Service Robots. Iis P. Tussyadiah, Sangwon Park |
| 2018 | Content Analysis of Travel Reviews: Exploring the Needs of Tourists from Different Countries. Shuang Song, Hajime Saito, Hidenori Kawamura |
| 2018 | Crowdsourcing Social Innovation in Tourism: Insights on Platform Design. Thomas Kohler, Lea Rutzler |
| 2018 | DMOs' Facebook Success Stories: A Retrospective View. Lidija Lalicic, Stefan Gindl |
| 2018 | Deconstructing Visitor Experiences: Structure and Sentiment. Jason L. Stienmetz |
| 2018 | Developing and Testing a Domain-Specific Lexical Dictionary for Travel Talk on Twitter (#ttot). Florian J. Zach, Scott A. Wallace, Iis P. Tussyadiah, S. Priya Narayana |
| 2018 | Do DMOs Communicate Their Emotional Brand Values? A Comparison Between Twitter and Facebook. Lidija Lalicic, Assumpció Huertas, Antonio Moreno, Stefan Gindl, Mohammed Jabreel |
| 2018 | Emotionalise Me: Self-reporting and Arousal Measurements in Virtual Tourism Environments. Julia Beck, Roman Egger |
| 2018 | Empirical Study About the PokémonGo Game and Destination Engagement. Chulmo Koo, Kyuwon Choi, Juyeon Ham, Namho Chung |
| 2018 | Ethnic Restaurant Selection Patterns of U.S. Tourists in Hong Kong: An Application of Association Rule Mining. Muhyang (Moon) Oh, Irene Cheng Chu Chan, Fuad Mehraliyev |
| 2018 | Evaluating the Development and Impact of an eLearning Platform: The Case of the Switzerland Travel Academy. Elide Garbani-Nerini, Nadzeya Kalbaska, Lorenzo Cantoni |
| 2018 | Exploring the Booking Determinants of the Airbnb Properties: An Example of the Listings of London. Richard T. R. Qiu, Daisy Xuefeng Fan, Anyu Liu |
| 2018 | Factors Influencing Customers' Intention to Use Instant Messaging to Communicate with Hotels. Soey Sut Ieng Lei, Ksenia Kirillova, Dan Wang |
| 2018 | Household Food Waste, Tourism and Social Media: A Research Agenda. Jamie Murphy, Ulrike Gretzel, Juho Pesonen, Anne-Liise Elorinne, Kirsi Silvennoinen |
| 2018 | Influence of Social Media Engagement on Sustainable Mobility Behaviour in Alpine Regions. Aleksander Groth, Rosanna Buchauer, Stephan Schlögl |
| 2018 | Information and Communication Technologies in Tourism 2018, ENTER 2018, Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018. Brigitte Stangl, Juho Pesonen |
| 2018 | Insights into Online Reviews of Hotel Service Attributes: A Cross-National Study of Selected Countries in Africa. Dandison C. Ukpabi, Sunday Adewale Olaleye, Emmanuel Mogaji, Heikki Karjaluoto |
| 2018 | Linking Technological Frames to Social Media Implementation - An International Study of Hotels. Karin Högberg, Anna Karin Olsson |
| 2018 | Mapping of Tourism Destinations to Travel Behavioural Patterns. Mete Sertkan, Julia Neidhardt, Hannes Werthner |
| 2018 | Mobile Eyetracking of Museum Learning Experiences. Mattia Rainoldi, Barbara Neuhofer, Mario Jooss |
| 2018 | Search Engine Traffic as Input for Predicting Tourist Arrivals. Wolfram Höpken, Tobias Eberle, Matthias Fuchs, Maria Lexhagen |
| 2018 | Smart Tourism Destinations and Higher Tourism Education in Spain. Are We Ready for This New Management Approach? Francisco Femenia-Serra |
| 2018 | Supporting Tourism Through Digital Ecosystems: The E015 Experience. Maurilio Zuccalà, Emiliano Sergio Verga |
| 2018 | Tangible Tourism with the Internet of Things. Dario Cavada, Mehdi Elahi, David Massimo, Stefano Maule, Elena Not, Francesco Ricci, Adriano Venturini |
| 2018 | Technology Empowered Real-Time Service. Yeyen Sinarta, Dimitrios Buhalis |
| 2018 | The Mechanism that Links the Implicit Theories of Intelligence and Continuance of Information Technology: Evidence from the Use of Mobile Apps to Make Hotel Reservations. Lawrence Hoc Nang Fong, Irene Cheng Chu Chan, Rob Law, Tuan Phong Ly |
| 2018 | The Role of Digital Technologies in Facilitating Intergenerational Learning in Heritage Tourism. Pierre Benckendorff, Iis P. Tussyadiah, Caroline Scarles |
| 2018 | The Role of Perceived Online Social Capital in Predicting Travel Information Engagement. Junjiao Zhang, Naoya Ito, Jihong Liu |
| 2018 | The Search for Kenya: How Chinese-Speaking Generation Z Does Its Online Travel Planning. Shanshan Qi, Rosanna Leung |
| 2018 | Tourism, Development and Digital Technologies: Insights from Malaysian Homestays. Siew Wei Gan, Alessandro Inversini, Isabella Rega |
| 2018 | Using Transactional Data to Determine the Usual Environment of Cardholders. Juan Murillo Arias, Juan de Dios Romero Palop, Diego J. Bodas-Sagi, Heribert Valero Lapaz |
| 2018 | When "Last-Minute" Really Is "Last Minute". Miriam Scaglione, Colin Johnson, Pascal Favre |