| 2017 | "Don't Let Me Think!" Chinese Adoption of Travel Information on Social Media: Moderating Effects of Self-disclosure. Junjiao Zhang, Naoya Ito, Wenxi Wu, Zairong Li |
| 2017 | "Thank You for Your Stay, " and Then What? Macau Hotels' Responses to Consumer Online Reviews. Shanshan Qi, Ning Chris Chen |
| 2017 | (Dis)Connectivity in the Travel Context: Setting an Agenda for Research. Barbara Neuhofer, Adele Ladkin |
| 2017 | A Chat-Based Group Recommender System for Tourism. Thuy Ngoc Nguyen, Francesco Ricci |
| 2017 | A Closer Look at Tourist Information Search Behaviour When Travelling Abroad: What Is the Role of Online Marketing in Choice of Destination? Juho Pesonen, Katja Pasanen |
| 2017 | A Method to Assess Sustainable Mobility for Sustainable Tourism: The Case of the Public Bike Systems. Ainhoa Serna, Jon Kepa Gerrikagoitia, Unai Bernabé, Tomás Ruiz |
| 2017 | A Preliminary Analysis of Relationships Between Traveller Characteristics and Hotel Review Ratings. Chunlan Wang, Zheng Xiang, Haiyan Song |
| 2017 | An Afternoon at the Museum: Through the Lens of Augmented Reality. Larissa Neuburger, Roman Egger |
| 2017 | An Analysis of Tweets by Local Mascot Characters for Regional Promotions, Called Yuru-Charas, and Their Followers in Japan. Shohei Suzuki, Yohei Kurata |
| 2017 | An Integrative Model of the Pursuit of Happiness and the Role of Smart Tourism Technology: A Case of International Tourists in Seoul. Jimin Lee, Hanna Lee, Namho Chung, Chulmo Koo |
| 2017 | Antecedents of Travellers' Satisfaction and Purchase Intention from Social Commerce Websites. Raffaele Filieri, Fraser McLeay, Bruce Tsui |
| 2017 | Assessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews. Zheng Xiang, Qianzhou Du, Yufeng Ma, Weiguo Fan |
| 2017 | Assessing the Performance of a Tourism MOOC Using the Kirkpatrick Model: A Supplier's Point of View. Jingjing Lin, Lorenzo Cantoni |
| 2017 | Attitudes Toward Autonomous on Demand Mobility System: The Case of Self-Driving Taxi. Iis P. Tussyadiah, Florian J. Zach, Jianxi Wang |
| 2017 | Authenticity and Tourism: What TripAdvisor Reviews Reveal About Authentic Travel to Marrakech. Larbi Safaa, Khalid El Housni, François Bédard |
| 2017 | Big Data as Input for Predicting Tourist Arrivals. Wolfram Höpken, Dominic Ernesti, Matthias Fuchs, Kai Kronenberg, Maria Lexhagen |
| 2017 | Channels for Searching Hotel and Travel Information. Sunny Sun, Rob Law, Chris Luk, Lawrence Hoc Nang Fong |
| 2017 | Complementary Factors Influencing U.S. Consumers' Intentions to Connect Their Tablets to Hotel Networks: The Roles of Hedonic Motivations, Trust, and Heuristics. Cristian Morosan, Agnes DeFranco |
| 2017 | Copy and Paste for Hotel Mobile Websites? Or: The Power of Screen Sizes. Melanie Fraiss, Sofiya Iliycheva, Mattia Rainoldi, Roman Egger |
| 2017 | Customer Engagement in Facebook Brand Communities: Measurement and Best Practices from the Airline Industry. Vu Thi Thao, Thomas Wozniak, Andreas Liebrich |
| 2017 | Determinants of Customers' eWOM Behaviour - A System Success Perspective. Ping Wang, Xianfeng Zhang, Reima Suomi, Chuanming Sun |
| 2017 | Do Local Residents and Visitors Express the Same Sentiments on Destinations Through Social Media? Mohammed Jabreel, Antonio Moreno, Assumpció Huertas |
| 2017 | Entrepreneurship in the Contemporary Tourism Ecosystem: The Case of Incoming Tour Operators in Taiwan. Alex Yang-chan Hsu, Brian King, Dan Wang, Dimitrios Buhalis |
| 2017 | Erratum to: Information and Communication Technologies in Tourism 2017. Roland Schegg, Brigitte Stangl |
| 2017 | Extending the Schema.org Vocabulary for More Expressive Accommodation Annotations. Elias Kärle, Umutcan Simsek, Zaenal Akbar, Martin Hepp, Dieter Fensel |
| 2017 | Flight Cancellation Behaviour Under Mobile Travel Application: Based on the Construal Level Theory. Hyunae Lee, Namho Chung, Choong-Ki Lee |
| 2017 | From Floating to Leading: The Transformation of Digital Marketing Capabilities Through ICT Uptake in Tourism SMEs. Kirsi Meriläinen |
| 2017 | How "Bad" Are You? Justification and Normalisation of Online Deviant Customer Behaviour. Marianna Sigala |
| 2017 | How Was Your Trip Experience While You Were Obsessed with Social Media? The Influence of Compulsive Social Media Usage on Trip Experience. Seob-Gyu Song, Dae-young Kim |
| 2017 | Impact of Destination Promotion Videos on Perceived Destination Image and Booking Intention Change. Daniel Leung, Astrid Dickinger, Lyndon J. B. Nixon |
| 2017 | Influence of Social Media on Corporate Heritage Tourism Brand. Dandison C. Ukpabi, Heikki Karjaluoto |
| 2017 | Information and Communication Technologies in Tourism 2017, ENTER 2017, Proceedings of the International Conference in Rome, Italy, January 24-26, 2017. Roland Schegg, Brigitte Stangl |
| 2017 | Key Factors in the Booking Activity Process: The Case of Self-catering in Valais, Switzerland. Miriam Scaglione, Colin Johnson, Pascal Favre |
| 2017 | Localization of National Tourism Organizations Websites: The Case of ETC Members. Emanuele Mele, Lorenzo Cantoni |
| 2017 | Management Responses on Third-Party Review Websites: A Focus on Emotions and Service Recovery. Astrid Dickinger, Lidija Lalicic |
| 2017 | Managing Business Travellers' Use of Mobile Travel Applications. Anneli Douglas, Berendien Lubbe, Adrene van der Merwe |
| 2017 | Measuring the Media Effects of a Tourism-Related Virtual Reality Experience Using Biophysical Data. Elena Marchiori, Evangelos Niforatos, Luca Preto |
| 2017 | Online Reputation and Tourism Destination Competitiveness - Conceptual Model Development and Pilot Testing. Jelena Dorcic, Jelena Komsic |
| 2017 | Ontology-Based Matchmaking to Provide Personalized Recommendations for Tourists. Christoph Grün, Julia Neidhardt, Hannes Werthner |
| 2017 | Personality Impacts on the Participation in Peer-to-Peer (P2P) Travel Accommodation Services. Ilona Pezenka, Christian Weismayer, Lidija Lalicic |
| 2017 | Psychological Antecedents of Smartphone Users' Behaviour Along the Mobile Customer Journey. Thomas Wozniak, Dorothea Schaffner, Katarina Stanoevska-Slabeva, Vera Lenz-Kesekamp |
| 2017 | Researching Individual Satisfaction with Group Decisions in Tourism: Experimental Evidence. Amra Delic, Julia Neidhardt, Laurens Rook, Hannes Werthner, Markus Zanker |
| 2017 | Reviewing Geotagging Research in Tourism. Elise Wong, Rob Law, Gang Li |
| 2017 | Spill-over Effects of Online Consumer Reviews in the Hotel Industry. Sangwon Park, Jason Li Chen |
| 2017 | Strategic Visitor Flows (SVF) Analysis Using Mobile Data. Rodolfo Baggio, Miriam Scaglione |
| 2017 | Structural Implications of Destination Value System Networks. Jason L. Stienmetz, Daniel R. Fesenmaier |
| 2017 | Technology Acceptance of Virtual Reality for Travel Planning. Peter Disztinger, Stephan Schlögl, Aleksander Groth |
| 2017 | The Future of Wearable Devices On-Site: A Scenario Technique Approach. Fernanda Ortiz Rincon, Eleonora Tommasini, Mattia Rainoldi, Roman Egger |
| 2017 | The Impact of IT-Enabled Customer Experience Management on Service Perceptions and Performance. Daniele Marchesani, Gabriele Piccoli, Tsz-Wai Lui |
| 2017 | The Role of Authenticity in Airbnb Experiences. Lidija Lalicic, Christian Weismayer |
| 2017 | The Role of Humour in Driving Customer Engagement. Jing Ge, Ulrike Gretzel |
| 2017 | To Catch Them All - The (Un)intended Consequences of Pokémon GO on Mobility, Consumption, and Wellbeing. Florian J. Zach, Iis P. Tussyadiah |
| 2017 | Travellers and Their Joint Characteristics Within the Seven-Factor Model. Julia Neidhardt, Hannes Werthner |
| 2017 | Twenty-Five Years Past Vogt: Assessing the Changing Information Needs of American Travellers. Yeongbae Choe, Daniel R. Fesenmaier, Christine Vogt |
| 2017 | Use of Bitcoin in Online Travel Product Shopping: The European Perspective. Daniel Leung, Astrid Dickinger |
| 2017 | Validation of a Gamified Mobile Experience by DMOs. Ander García, María Teresa Linaza, Aitor Gutierrez, Endika Garcia |
| 2017 | Virtual Reality and Attitudes Toward Tourism Destinations. Iis P. Tussyadiah, Dan Wang, Chenge (Helen) Jia |
| 2017 | Which Is More Important in Online Review Usefulness, Heuristic or Systematic Cue? Hee Chung Chung, Hyunae Lee, Chulmo Koo, Namho Chung |