| 2016 | A Framework for Evaluating MOOCs in Applied Hospitality and Tourism Settings. J. Bruce Tracey, Jamie Murphy, Laurel Horton-Tognazzini |
| 2016 | Alpine Tourists' Willingness to Engage in Virtual Co-Creation of Experiences. Thomas Wozniak, Andreas Liebrich, Yves Senn, Myrta Zemp |
| 2016 | An Empirical Examination of Online Restaurant Reviews (Yelp.com): Moderating Roles of Restaurant Type and Self-image Disclosure. Sunyoung Hlee, Jimin Lee, Sung-Byung Yang, Chulmo Koo |
| 2016 | Assessment of Perceived Risk in Mobile Travel Booking. Sangwon Park, Iis P. Tussyadiah, Yuting Zhang |
| 2016 | Augmented Reality at Cultural Heritage sites. Frances Tscheu, Dimitrios Buhalis |
| 2016 | Automated Hyperlink Text Analysis of City Websites: Projected Image Representation on the Web. Christian Weismayer, Ilona Pezenka, Wilhelm Loibl |
| 2016 | Automatic Persistent Personalization of Ads in Tourism Websites. Alberto Rezola, Aitor Gutierrez, María Teresa Linaza |
| 2016 | Bringing Online Visibility to Hotels with Schema.org and Multi-channel Communication. Anna Fensel, Zaenal Akbar, Ioan Toma, Dieter Fensel |
| 2016 | Can We Predict Your Sentiments by Listening to Your Peers? Julia Neidhardt, Nataliia Rümmele, Hannes Werthner |
| 2016 | Concept of Digital Capability in Businesses: Demonstration by a Case Study on Finnish Online Tools. Kirsi Meriläinen, Joni Kukkamäki |
| 2016 | Connectivity and the Consequences of Being (Dis)connected. Adrian Tanti, Dimitrios Buhalis |
| 2016 | Contextual Information Elicitation in Travel Recommender Systems. Matthias Braunhofer, Francesco Ricci |
| 2016 | Correlating Languages and Sentiment Analysis on the Basis of Text-based Reviews. Aitor García-Pablos, Angelica Lo Duca, Montse Cuadros, María Teresa Linaza, Andrea Marchetti |
| 2016 | Customer Experiences with Hotel Smartphone: A Case Study of Hong Kong Hotels. Tony Lok Tung Hui, Norman Au, Rob Law |
| 2016 | DataTourism: Designing an Architecture to Process Tourism Data. Fayrouz Soualah-Alila, Mickaël Coustaty, Nicolas Rempulski, Antoine Doucet |
| 2016 | Destination Image Gaps Between Official Tourism Websites and User-Generated Content. Estela Marine-Roig, Salvador Anton Clavé |
| 2016 | Differential Destination Content Communication Strategies Through Multiple Social Media. Assumpcio Huertas, Estela Marine-Roig |
| 2016 | Discovery and Classification of the Underlying Emotions in the User Generated Content (UGC). Ainhoa Serna, Jon Kepa Gerrikagoitia, Unai Bernabé |
| 2016 | Do Social Media Investments Pay Off?: Preliminary Evidence from Swiss Destination Marketing Organizations. Thomas Wozniak, Brigitte Stangl, Roland Schegg, Andreas Liebrich |
| 2016 | E-Government Relationships Framework in the Tourism Domain. A First Map. Nadzeya Kalbaska, Tomasz Janowski, Elsa Estevez, Lorenzo Cantoni |
| 2016 | Effects of Virtual Reality and Augmented Reality on Visitor Experiences in Museum. Timothy Jung, M. Claudia tom Dieck, Hyunae Lee, Namho Chung |
| 2016 | Enriching Travel Guidebooks with Travel Blog Entries and Archives of Answered Questions. Kazuki Fujii, Hidetsugu Nanba, Toshiyuki Takezawa, Aya Ishino |
| 2016 | Exploring Park Visitors' Activities in Hong Kong using Geotagged Photos. Huy Quan Vu, Rosanna Leung, Jia Rong, Yuan Miao |
| 2016 | Factors Affecting the Performance of Tourism Crowdfunding Projects: An Empirical Study. Huiying Li, Zhisheng Wang, Bin Fang, Yu-Shan Liu |
| 2016 | Forecasting the Final Penetration Rate of Online Travel Agencies in Different Hotel Segments. Miriam Scaglione, Roland Schegg |
| 2016 | Generating Paths Through Discovered Places-of-Interests for City Trip Planning. Wolfgang Wörndl, Alexander Hefele |
| 2016 | Generation of Gamified Mobile Experiences by DMOs. Ander García, María Teresa Linaza, Aitor Gutierrez, Endika Garcia, Ivan Ornes |
| 2016 | Hotel Responses to Guests' Online Reviews: An Exploratory Study on Communication Styles. Angelo Bonfanti, Vania Vigolo, Francesca Negri |
| 2016 | Hotel Website Quality Versus Star Level: The Case of Macau Hotel Websites. Shanshan Qi |
| 2016 | How Far, How Near Psychological Distance Matters in Online Travel Reviews: A Test of Construal-Level Theory. Seunghun Shin, Namho Chung, Doyong Kang, Chulmo Koo |
| 2016 | Information and Communication Technologies in Tourism 2016, ENTER 2016, Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016. Alessandro Inversini, Roland Schegg |
| 2016 | Innovation-Related Organizational Decision-Making: The Case of Responsive Web Design. Chris Gibbs, Ulrike Gretzel, Zahra Noorani |
| 2016 | Investigating American iPhone Users' Intentions to Use NFC Mobile Payments in Hotels. Cristian Morosan, Agnes DeFranco |
| 2016 | Localization of Three European National Tourism Offices' Websites. An Exploratory Analysis. Emanuele Mele, Silvia De Ascaniis, Lorenzo Cantoni |
| 2016 | MOOC Camp: A Flipped Classroom and Blended Learning Model. Jamie Murphy, J. Bruce Tracey, Laurel Horton-Tognazzini |
| 2016 | Mapping Mobile Touchpoints in Sport Events. Alessandro Inversini, Jason Sit, Harry T. Pyle |
| 2016 | Online Hotel Reviews: Rating Symbols or Text... Text or Rating Symbols? That Is the Question! Johanna Aicher, Flavia Asiimwe, Bujinlkham Batchuluun, Miriam Hauschild, Martina Zöhrer, Roman Egger |
| 2016 | Optimizing the Publication Flow of Touristic Service Providers on Multiple Social Media Channels. Zaenal Akbar, Ioan Toma, Dieter Fensel |
| 2016 | Pilgrims' Acceptance of a Mobile App for the Camino de Santiago. Angela Antunes, Suzanne Amaro |
| 2016 | Social CRM Capabilities and Readiness: Findings from Greek Tourism Firms. Marianna Sigala |
| 2016 | Strategic Self-presentation in the Sharing Economy: Implications for Host Branding. Iis P. Tussyadiah |
| 2016 | The 'Selfie Gaze' and 'Social Media Pilgrimage': Two Frames for Conceptualising the Experience of Social Media Using Tourists. Michelangelo Magasic |
| 2016 | The Co-creation Process of the Online Image of an Italian World Heritage Site: The Sassi of Matera. Elena Marchiori, Canio Di Nardo, Marcello M. Mariani, Lorenzo Cantoni |
| 2016 | The Impact of Sharing Economy on the Diversification of Tourism Products: Implications for Tourist Experience. Dan Wang, Mimi Li, Pengcheng Guo, Wenqing Xu |
| 2016 | The Role of Culture on Online Search Behaviour: A Comparative Study Between British and Chinese Travellers. Elina Michopoulou, Delia Moisa |
| 2016 | The Role of Destination in Hotels' Online Communications: A Bottom-Up Approach. Elena Marchiori, Fabia Casnati, Lorenzo Cantoni |
| 2016 | The Role of Information Quality, Visual Appeal and Information Facilitation in Restaurant Selection Intention. Salmalina Salleh, Noor Hazarina Hashim, Jamie Murphy |
| 2016 | The Secret of Fundraising on Kickstarter: Colour Congruence. Bell Lee, Andy Lee |
| 2016 | Topic Detection: Identifying Relevant Topics in Tourism Reviews. Thomas Menner, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen |
| 2016 | Tourists Visit and Photo Sharing Behavior Analysis: A Case Study of Hong Kong Temples. Rosanna Leung, Huy Quan Vu, Jia Rong, Yuan Miao |
| 2016 | Tracking Tourist Spatial-Temporal Behavior in Urban Places, A Methodological Overview and GPS Case Study. Lenka Kellner, Roman Egger |
| 2016 | Understanding the Acceptance of Augmented Reality at an Organisational Level: The Case of Geevor Tin Mine Museum. Eleanor E. Cranmer, Timothy Jung, M. Claudia tom Dieck, Amanda Miller |
| 2016 | Users' Creativity in Mobile Computing Travel Platforms. Lidija Lalicic, Astrid Dickinger |
| 2016 | Value Co-creation and Co-destruction in Connected Tourist Experiences. Barbara Neuhofer |
| 2016 | What Does Hotel Location Mean for the Online Consumer? Text Analytics Using Online Reviews. Zheng Xiang, Matthew Krawczyk |
| 2016 | Who Uses Mobile Apps Frequently on Vacation? Evidence from Tourism in Switzerland. Michael Beier, Annika Aebli |
| 2016 | Why Are There More Hotels in Tyrol than in Austria? Analyzing Schema.org Usage in the Hotel Domain. Elias Kärle, Anna Fensel, Ioan Toma, Dieter Fensel |