| 2011 | A Contextual Geofencing Mobile Tourism Service. David Martín, Aurkene Alzua, Carlos Lamsfus |
| 2011 | A Mobile Advertising Platform for eTourism. António Coelho, Leonel Dias |
| 2011 | Adopting Web 2.0 technologies on chain and independent hotel websites: A case study of hotels in Hong Kong. Daniel Leung, Hee Andy Lee, Rob Law |
| 2011 | Affiliate Marketing in Tourism: Determinants of Consumers' Trust. Nicolas Grégori, Roberto Daniele |
| 2011 | An Analysis on Human Personality and Hotel Web Design: a Kohonen Network Approach. Rosanna Leung, Jia Rong, Gang Li, Rob Law |
| 2011 | An Evaluation of a Contextual Computing Approach to Visitor Information Systems. Carlos Lamsfus, Aurkene Alzua, David Martín, Tim Smithers |
| 2011 | An analysis of research on tourism information technology: The case of ENTER proceedings. Wei Liu, Lina Zhong, Crystal Ip, Daniel Leung |
| 2011 | Automatic Compilation of an Online Travel Portal from Automatically Extracted Travel Blog Entries. Aya Ishino, Hidetsugu Nanba, Toshiyuki Takezawa |
| 2011 | CT-Planner2: More Flexible and Interactive Assistance for Day Tour Planning. Yohei Kurata |
| 2011 | Comparing Online Destination Image with Conventional Image Measurement - The Case of Tallinn. Astrid Dickinger, Clemens Költringer, Wolfgang Körbitz |
| 2011 | Credibility Assessment Model of Travel Information Sources: An Exploratory Study on Travel Blogs. Wee-Kheng Tan, Yu-Chung Chang |
| 2011 | Destination Marketing and Users' Appraisal: Looking for the reasons why tourists like a destination. Sara Fedele, Silvia De Ascaniis, Lorenzo Cantoni |
| 2011 | Distribution channel and efficiency: An Analytic Hierarchy Process approach. Kate Varini, Miriam Scaglione, Roland Schegg |
| 2011 | Dynamic Social Media in Online Travel Information Search: A Preliminary Analysis. Zheng Xiang |
| 2011 | Effectiveness of Advertising on Social Network Sites: A Case Study on Facebook. Christian Maurer, Rona Wiegmann |
| 2011 | Exploiting Feedback from Users of innsbruck.mobile for Personalization. Markus Zanker, Wolfram Höpken, Matthias Fuchs |
| 2011 | Factor Analysis of E-commerce Adoption Benefits: A Case of Egyptian Travel Agents. Mohamed Abou-Shouk |
| 2011 | Harvesting Online Contents: An Analysis of Hotel Reviews Websites. Elena Marchiori, Davide Eynard, Alessandro Inversini, Lorenzo Cantoni, Francesco Cerretti |
| 2011 | Hotel Websites and Booking Engines: A Challenging Relationship. Lorenzo Cantoni, Marco Faré, Alessandro Inversini, Vittoria Passini |
| 2011 | Image-based Travel Recommender System for small tourist destinations. María Teresa Linaza, Amaia Agirregoikoa, Ander García, Jose Ignacio Torres, Kepa Aranburu |
| 2011 | Impact of Perceived Benefits of Social Media Networks on Web Quality and E-satisfaction. Manuela Pulvirenti, Timothy Jung |
| 2011 | Information and Communication Technologies in Tourism 2011 - Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011 Rob Law, Matthias Fuchs, Francesco Ricci |
| 2011 | Mapping the Web Presences of Tourism Destinations: An Analysis of the European Countries. Luisa Mich, Nadzeya Kiyavitskaya |
| 2011 | Mobile hybrid networks for tourist service provision in small Destination Management Organizations. Ander García, María Teresa Linaza, Josu Perez, Isabel Torre |
| 2011 | Modelling e-Tourism Services and Bundles. James Scicluna, Nathalie Steinmetz |
| 2011 | Online Customer Reviews Used as Complaint Management Tool. Christian Maurer, Sabrina Schaich |
| 2011 | Personality and Tourists' Internet Behaviour. Dev Jani, Jun-Ho Jang, Yeong-Hyeon Hwang |
| 2011 | Progress of attraction websites in Mainland China: From 2005 to 2010. Lina Zhong, Bihu Wu, Daniel Leung |
| 2011 | Publish/Subscribe Systems in Tourism. Zigor Salvador, Aurkene Alzua, Alberto Lafuente, Mikel Larrea |
| 2011 | Recommender systems for dynamic packaging of tourism services. Michael Schumacher, Jean-Pierre Rey |
| 2011 | SigTur/E-Destination: A System for the Management of Complex Tourist Regions. Joan Borràs, Joan de la Flor, Yolanda Pérez, Antonio Moreno, Aïda Valls, David Isern, Alicia Orellana, Antonio P. Russo, Salvador Anton Clavé |
| 2011 | Silver Surfers & eTourism: Web Usability and Testing Methods for the Generation 50plus. Teresa Zangerl, Carina Gattringer, Aleksander Groth, Peter Mirski |
| 2011 | Smart City: A Rule-based Tourist Recommendation System. Ago Luberg, Tanel Tammet, Priit Järv |
| 2011 | TTR Tirol Tourism Research - A Knowledge Management Platform for the Tourism Industry. Anita Zehrer, Birgit Frischhut |
| 2011 | The Impact of Digital Divide on Global Tourism: Strategic Implications of Overcoming Communication Gaps Caused by Digital Inequalities. Christian Maurer, Veronika Lutz |
| 2011 | The Influence of Technology on Geographic Cognition and Tourism Experience. Iis Tussyadiah, Florian Zach |
| 2011 | The effects of online social media on tourism websites. Roberta Milano, Rodolfo Baggio, Robert Piattelli |
| 2011 | The knowledge destination - a customer information-based destination management information system. Wolfram Höpken, Matthias Fuchs, Dimitri Keil, Maria Lexhagen |
| 2011 | Tourism Marketing in Facebook: Comparing Rural Tourism SME's and Larger Tourism Companies in Finland. Juho Pesonen |
| 2011 | Tourist Office Counselling Service. Susanne Schmidt-Rauch, Michael Fux, Gerhard Schwabe |
| 2011 | Travel Enjoyment and Website Sensory Features. Phuong Phung, Dimitrios Buhalis |
| 2011 | Travel Opinion Leaders and Seekers. Kyung Hyan Yoo, Ulrike Gretzel, Florian Zach |
| 2011 | Travel Preferences of Overseas Destinations by Mainland Chinese Online Users. Crystal Ip, Catherine Cheung, Rob Law, Norman Au |
| 2011 | Trustworthiness of Travel 2.0 applications and their influence on tourist behaviour: an empirical investigation in Italy. Giacomo Del Chiappa |
| 2011 | Understanding the Statusphere and Blogosphere: An Analysis of Virtual Backpacker Spaces. Cody Morris Paris |
| 2011 | Virtualisation of Customer Cards with 2D Codes. Michael Canadi, Wolfram Höpken, Matthias Fuchs |
| 2011 | Web Marketing Features of UK Rural Hospitality Businesses. Wai Mun Lim |
| 2011 | When a Magazine Goes Online: A Case Study in the Tourism Field. Giulio Lizzi, Lorenzo Cantoni, Alessandro Inversini |
| 2011 | When tourists give their reasons on the web: The argumentative significance of tourism related UGC. Silvia De Ascaniis, Sara Greco Morasso |