| 2010 | A Comparative Analysis of Content in Traditional Survey versus Hotel Review Websites. Roland Schegg, Michael Fux |
| 2010 | A Sociological View of the Cybertourists. Valérie Guex |
| 2010 | Advanced Visitor Tracking Analysis in Practice: Explorations in the PortAventura Theme Park and Insights for a Future Research Agenda. Antonio P. Russo, Salvador Anton Clavé, Noam Shoval |
| 2010 | An Analysis of Search Engine Use for Travel Planning. Daniel R. Fesenmaier, Zheng Xiang, Bing Pan, Rob Law |
| 2010 | An Analysis of the Impact of Tourism Journals on Google Scholar. Rob Law |
| 2010 | An Investigation of Leapfrogging and Web 2.0 Implementation. Miriam Scaglione, Ahmad Fareed Ismail, Jean-Philippe Trabichet, Jamie Murphy |
| 2010 | An Investigation of Motivation to Share Online Content by Young Travelers - Why and Where. Hilary Murphy, Elia Adriana Centeno Gil, Roland Schegg |
| 2010 | Application of QR Codes in Online Travel Distribution. Michael Canadi, Wolfram Höpken, Matthias Fuchs |
| 2010 | Applying a Conceptual Framework to Analyze Online Reputation of Tourism Destinations. Alessandro Inversini, Elena Marchiori, Christian Dedekind, Lorenzo Cantoni |
| 2010 | Arabian Photos: Investigating User-Generated Content. Sharifah Fatimah Syed Ahmad, Dayangku Ida Nurul-Fitri Pengiran-Kahar, Azlinda Lahadzir, Jamie Murphy |
| 2010 | Assessing the Dynamics of Search Results in Google. Bing Pan, Zheng Xiang, Heather Tierney, Daniel R. Fesenmaier, Rob Law |
| 2010 | Attitudes towards e-Solutions in a Small Destination. Jarmo Ritalahti, Jarmo Sarkkinen |
| 2010 | Backpacker Use of User-Generated Content: A Consumer Empowerment Study. Luiz Mendes-Filho, Felix B. Tan, Simon Milne |
| 2010 | Comparing Internet commerce adoption between the Finnish and the European independent accommodation companies. Juho Pesonen, Outi-Maaria Palo-oja |
| 2010 | DMOs, e-Democracy and Collaborative Destination Management: An Implementation Framework. Marianna Sigala, Dimosthenis Marinidis |
| 2010 | Destination Marketing through User Personalised Content (UPC). Joanna Matloka, Dimitrios Buhalis |
| 2010 | Do Negative Experiences Always Lead to Dissatisfaction? - Testing Attribution Theory in the Context of Online Travel Reviews. Jingxian Jiang, Ulrike Gretzel, Rob Law |
| 2010 | Dynamic Packaging Semantic Platform for Tourism Intermediaries. Sonia Bilbao, Adelaida Lejarazu, Jesús Herrero |
| 2010 | E-Success: An Instrument for Measuring Website Success. Marcel Grüter, Olivier Blattmann, Simone von Burg, Thomas Myrach |
| 2010 | Egyptian Travel Agents and e-Commerce. Mohamed Abou-Shouk, Wai Mun Lim |
| 2010 | Evaluation of the Concept of Early Acceptance Tests for Touristic Mobile Applications. Manfred Bortenschlager, Elisabeth Häusler, Wolfgang Schwaiger, Roman Egger, Mario Jooss |
| 2010 | Exploratory Study on Contributions of ICTs to Sustainable Tourism Development in Manchester. Kabiru Touray, Timothy Jung |
| 2010 | Extracting Room Prices from Web Tables - an Ontology-Aware Approach. Christina Buttinger, Christina Feilmayr, Michael Guttenbrunner, Stefan Parzer, Birgit Pröll |
| 2010 | Factor Analysis of Variables Affecting e-Marketing Adoption by UK Independent Hotels. Wai Mun Lim |
| 2010 | Gastronomy and Tourism in Turkey: The Role of ICTs. Aysegul Surenkok, Rodolfo Baggio, Magda Antonioli Corigliano |
| 2010 | Hong Kong Residents' Perception of Travel Websites. Shanshan Qi, Rosanna Leung, Rob Law, Dimitrios Buhalis |
| 2010 | Hotel Domain Name Adoption and Implementation. Peter O'Connor, Jamie Murphy |
| 2010 | How Communication Modes Determine Website Satisfaction. Brigitte Stangl, Astrid Dickinger |
| 2010 | ICT Efficiency and Effectiveness in the Hotel Sector - A Three-Stage DEA Approach. Christina Scholochow, Matthias Fuchs, Wolfram Höpken |
| 2010 | ICT and its Role in Sustainable Tourism Development. Alisha Ali, Andrew J. Frew |
| 2010 | Importance-Performance Analysis of In-Room Technology Amenities in Hotels. Ekaterina Berezina, Cihan Cobanoglu |
| 2010 | Information and Communication Technologies in Tourism, ENTER 2010, Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010 Ulrike Gretzel, Rob Law, Matthias Fuchs |
| 2010 | Looking Does not Automatically Lead to Booking: Analysis of Clickstreams on a Chinese Travel Agency Website. Jun Shao, Ulrike Gretzel |
| 2010 | Monitoring and Managing Visitors Flows in Destinations using Aggregative GPS Data. Noam Shoval |
| 2010 | Online Destination Marketing: Do Local DMOs Consider International Guidelines for Their Website Design?. Julia Hofbauer, Brigitte Stangl, Karin Teichmann |
| 2010 | Presenting UsERA: User Experience Risk Assessment Model. Alessandro Inversini, Lorenzo Cantoni, Davide Bolchini |
| 2010 | Quantifying Brand Values Perception in Destination Websites: a Design Requirements Perspective. Tao Yang, Davide Bolchini |
| 2010 | Semantic Online Tourism Market Monitoring. Norbert Walchhofer, Milan Hronsky, Michael Pöttler, Robert Baumgartner, Karl Anton Froeschl |
| 2010 | Semantic-Based Contextual Computing Support for Human Mobility. Carlos Lamsfus, Aurkene Alzua-Sorzabal, David Martín, Zigor Salvador |
| 2010 | Service Bundling with seekda! Dynamic Shop. James Scicluna, Nathalie Steinmetz, Michal Zaremba |
| 2010 | Shared Arabian Muslim Travel Photos. Dayangku Ida Nurul-Fitri Pengiran-Kahar, Sharifah Fatimah Syed Ahmad, Sharifah Hayaati Syed Ismail, Jamie Murphy |
| 2010 | The Impact of Culture on eComplaints: Evidence from Chinese Consumers in Hospitality Organisations. Norman Au, Rob Law, Dimitrios Buhalis |
| 2010 | The Impacts of Virtual Experiences on People's Travel Intentions. Yu-Chih Huang, Sheila J. Backman, Kenneth F. Backman |
| 2010 | The Pro's and Contra's of an Interactive Location Based Service Using UMTS Transmission. Martin Goossen, Ron van Lammeren, Arend Ligtenberg |
| 2010 | The Role of Social Media in Promoting Special Events: Acceptance of Facebook ‘Events'. Cody Morris Paris, Woojin Lee, Paul Seery |
| 2010 | Tracking Tourists in Historic City Centres. Stefan van der Spek |
| 2010 | Usability Guidelines for WAP-based Travel Planning Tools. Sabine Schneider, Francesco Ricci, Adriano Venturini, Elena Not |
| 2010 | Use of Internet Applications & Tools by Health Tourism Agents in Malaysia: An Exploratory Study. Sudipta K. Sarkar, Pradip K. Sarkar |
| 2010 | Web Usage Mining in Tourism - A Query Term Analysis and Clustering Approach. Arthur Pitman, Markus Zanker, Matthias Fuchs, Maria Lexhagen |
| 2010 | Which Overseas Destinations do Chinese Travelers Like to Visit?. Crystal Ip, Shanshan Qi, Rosanna Leung, Rob Law |
| 2010 | Why Some Internet Users Don't Buy Air Tickets Online. Enrique Bigné, Silvia Sanz-Blas, Carla Ruiz-Mafé, Joaquín Aldás-Manzano |
| 2010 | eLearning Offers by Destination Management Organizations. Lorenzo Cantoni, Nadzeya Kalbaska |
| 2010 | eTourism for All? Online Travel Planning of Disabled People. Wolfgang Drews, Christiane Schemer |