| 2005 | A Framework for Mapping and Evaluating Business Process Costs in the Tourism Industry Supply Chain. Philip Alford |
| 2005 | A Learning Assessment of Online Interpretation Practices: from Museum Supply Chains to Experience Ecologies. Marianna Sigala |
| 2005 | A Modular Approach to Quality Evaluation of Tourist Destination Web Sites: The Quality Model Factory. Luisa Mich, Mariangela Franch, Umberto Martini |
| 2005 | Acceptance of Geo-multimedia Applications in Austrian Tourism Organisations. Kerstin Raggam, Alexander Almer |
| 2005 | An Empirical Study of Online Pricing Practices for Hong Kong Hotels. Angie Tso, Rob Law |
| 2005 | An Extended Tourism Information Architecture: Capturing and Modelling Change. G. Michael McGrath, Elizabeth More |
| 2005 | An IT Approach Against Brand Positioning Confusion on Hospitality Enterprises: The Case of Greek Hotels. Thomas Fotiadis, Ch. Vassiliadis, L. Hatzithomas, E. Gkotzamanis |
| 2005 | An International Comparison of Approaches to Online Privacy Protection. Peter O'Connor |
| 2005 | An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment. Nora Weber, Hilary Murphy, Roland Schegg, Jamie Murphy |
| 2005 | Analysis of Perceived Quality of Information Resources and A Priori Web Usage at the Sydney Visitor Information Centre. John D'Ambra, Nina Mistilis |
| 2005 | Analysis of Usability and Accessibility Errors of E-Commerce Websites of Tourist Organisations in Four African Countries. Tonderai Maswera, Ray Dawson, Janet Edwards |
| 2005 | Assessing the Initial Step in the Persuasion Process: META Tags on Destination Marketing Websites. Zheng Xiang, Daniel R. Fesenmaier |
| 2005 | Awareness and Exploitation of the Potential of the Web by SMTEs: The Case of Alpine Hotels in Italy and France. Mariangela Franch, Umberto Martini, Pierluigi Novi Inverardi, Federica Buffa |
| 2005 | Building Trust and Identity on the Web - New IT Transaction Platforms to Overcome Psychological Barriers to Rent. Thomas Bieger, Pietro Beritelli, Robert Weinert, Andreas Wittmer |
| 2005 | CBR Naïve Interaction in a Web-Based System for Tourism. Claudia Berruquier, Enrico Blanzieri, Alessandro Ebranati |
| 2005 | Case Study of the Successful Strategic Transformation of a "Bricks-and-Mortar" Travel Agency into a "Clicks-and- Mortar" Business -Lessons Learned from a Small, Independent Travel Agency in Canada. François Bédard |
| 2005 | Communicating with the Family: Fun Park Websites. Malene Gram |
| 2005 | Consequences of Customer Confusion in Online Hotel Booking. Kurt Matzler, Martin Waiguny |
| 2005 | E-Satisfaction of NTO's Website Case Study: Singapore Tourism Board's Taiwan Website. Yi Fen Kao, Panos Louvieris, Jan Powell-Perry, Dimitrios Buhalis |
| 2005 | European Tourism Online: Comparative Content Analysis of the ETC Website and Corresponding National NTO Websites. Karolien Hellemans, Robert Govers |
| 2005 | Explaining Online Purchase Planning Experiences with Recommender Websites. Andreas H. Zins, Ulrike Bauernfeind |
| 2005 | Exploring the Presence and Exploitation of E-Relationship Marketing by UK Based Multi-unit Hotel Brands. Mohamed Essawy |
| 2005 | Exploring the Use and Measurement of Web Advertising: Korean Perception of U.S. State Tourism Organizations. JungKook Lee, Juline E. Mills |
| 2005 | Information Behaviour of the VFR market: The Case of Switzerland. Thomas Bieger, Pietro Beritelli, Christian Laesser |
| 2005 | Information and Communication Technologies in Tourism, ENTER 2005, Proceedings of the International Conference in Innsbruck, Austria, 2005 Andrew J. Frew |
| 2005 | Investigating Domain Name Diffusion across Swiss Accommodation Enterprises. Miriam Scaglione, Thomas Steiner, Roland Schegg, Jamie Murphy |
| 2005 | Market Imperfections in the Tourism Information Marketplace: Highlighting the Challenges for Information System Developers. Andrew Taylor, Stefan Puehringer |
| 2005 | NOMENCLATOR- Innovative Multilingual Environment for Collaborative Applications for Tourists and Cultural Organizations. Marina Abad, Aurkene Sorzabal, María Teresa Linaza |
| 2005 | Overlaying Paper Maps with Digital Information Services for Tourists. Moira C. Norrie, Beat Signer |
| 2005 | Persuasion Effectiveness of Alternative Types of Internet Advertising for Hotels: A Cross-Cultural Study. Evangelos Christou, Panagiotis Kassianidis |
| 2005 | Persuasiveness of Preference Elicitation Processes in Destination Recommendation Systems. Ulrike Gretzel, Daniel R. Fesenmaier |
| 2005 | Predicting Internet Usage for Travel Bookings in China. Li Li, Dimitrios Buhalis |
| 2005 | Privacy Concerns and Purchase of Travel Product Online. Mark R. Brown, Udo Gottlieb, Rose Muchira |
| 2005 | Promotional Pricing in the Electronic Commerce of Holiday Packages: A Model of Purchase Behavior. Evangelos Christou |
| 2005 | Recommendations by Collaborative Browsing. Francesco Ricci, Karl Wöber, Andreas H. Zins |
| 2005 | Recommender Systems: Do They Have a Viable Business Model in e-Tourism?. Ulrich Rabanser, Francesco Ricci |
| 2005 | SEAWISE: A Framework for Web Based Intelligent Integration of Sea Transport and Personal Mobile Trip Guide Services. Ilias Maglogiannis, George Kormentzas, Nikos Panagiotarakis, I. Zormpas |
| 2005 | Semantic Matching and Heuristic Search for a Dynamic Tour Guide. Klaus ten Hagen, Ronny Kramer, Marcel Hermkes, Bjoern Schumann, Patrick Mueller |
| 2005 | Shaping Technological Outcomes: Website Development in Four Regional Tourism Organisations. Bill Doolin |
| 2005 | Technology as a Tool for Citizen Participation in Community Development and Tourism: The Rebuilding of Lower Manhattan. Claudia Green, Suzanne Murrmann |
| 2005 | The Influence of Interactive Media upon the Adoption of Interactive Television for Holiday Planning. Anika Schweda |
| 2005 | Tourism, ICT and Regional Economic Development: The Case of kiwitrails. Simon Milne, Ulrich Speidel, Tony Goodman, Vanessa Clark |
| 2005 | Towards @Destination: A DEA-based Decision Support Framework. Matthias Fuchs, Wolfram Höpken |
| 2005 | Travel Comparison Websites: An Old Friend with New Clothes. Alexandras Paraskevas, Kyriakos Kontoyiannis |
| 2005 | Understanding the Information Search Process within a Tourism Domain-specific Search Engine. Nicole Mitsche |
| 2005 | Use of Problematic Integration Theory in Destination Online Promotional Activities: The Case of Australia.com in the United States Market. Jee-Hee Han, Juline E. Mills |
| 2005 | User-Centered Requirements Engineering: Usability Issue for Websites of Tour Operators. Marc Hümmer, Dorothea Kretschmer, Britta Hofmann |
| 2005 | Using Concept Maps to Examine Business Models and Drivers of Competitive Advantage for Travel eMediaries. Roberto Daniele, Andrew J. Frew |
| 2005 | Using Log File Analysis and Website Assessment to Improve Hospitality Websites. Roland Schegg, Thomas Steiner, Thouraya Gherissi-Labben, Jamie Murphy |
| 2005 | Value Creation in Tourism Network Systems. Valentina Ndou, Giuseppina Passiante |
| 2005 | Weighing of Hotel Website Dimensions and Attributes. Rob Law, Catherine Cheung |
| 2005 | e-Procurement Use and Adoption Barriers: Evidence from the Greek Foodservice Sector. Marianna Sigala |