| 2003 | 3D Maps for Boat Tourists. Volker Coors, Ove Gjesdal, Jan Rasmus Sulebak, Katri Lakso |
| 2003 | A Natural Language Query Interface for Tourism Information. Michael Dittenbach, Dieter Merkl, Helmut Berger |
| 2003 | A Versatile Context Management Middleware for Mobile Web-based Information Systems. Martin Hitz, Stefan Plattner |
| 2003 | Adapting to Cognitive Styles to improve the Usability of Travel Recommendation Systems. Andreas H. Zins |
| 2003 | An Investigation into how Data collected by Destination Websites are Utilised as a Direct Marketing Tool. Hilary C. Murphy |
| 2003 | An Investigation into the Current Status of Corporate Travel Management in South Africa and the Use of Online and Wireless Technologies by Corporate Travellers. Berendien Lubbe |
| 2003 | Assessing the Determinants of the Success of Web-based Marketing Strategies by Destination Marketing Organizations in the United States. Youcheng Wang, Daniel R. Fesenmaier |
| 2003 | Beyond the Trip Planning Problem for Effective Computer-Assisted Customization of Sightseeing Tours. Jean-Marc Godart |
| 2003 | DIETORECS: Travel Advisory for Multiple Decision Styles. Daniel R. Fesenmaier, Francesco Ricci, Erwin Schaumlechner, Karl Wöber, Cristiano Zanella |
| 2003 | Defining Internet Marketing Strategies for Alpine Tourist Destinations. Lessons from an Empirical Research Study of the Dolomites Area. Mariangela Franch, Umberto Martini, Pierluigi Novi Inverardi |
| 2003 | Destination Management Systems Utilisation in England. Catherine Collins, Dimitrios Buhalis |
| 2003 | E-Mail Customer Service by Upscale International Hotels. Richard Leuenberger, Roland Schegg, Jamie Murphy |
| 2003 | E-commerce Approach for Supporting Trading Alliances. Pierre F. Tiako |
| 2003 | E-ticketing Service Development in the Taiwanese Airline Market. Li-Jen Jessica Hwang, Jan Powell-Perry, Ching-Ying Crystal Lai |
| 2003 | Electronic Travel Markets: Elusive Effects on Consumer Behavior. Anssi Öörni, Stefan Klein |
| 2003 | Entrepreneurial Networks in Italian eTourism. Elisa Molinaroli, Dimitrios Buhalis |
| 2003 | Evaluating the Electronic Market Hypothesis in the Airline Distribution Chain. Marianna Sigala |
| 2003 | Evaluation of DMO Web Sites Through Interregional Tourism Portals: a European Cities Tourism Case Example. Karl Wöber |
| 2003 | Experience-based Internet Marketing: An Exploratory Study of Sensory Experiences Associated with Pleasure Travel to the Midwest United States. Ulrike Gretzel, Daniel R. Fesenmaier |
| 2003 | Formal Workflow Specification Applied to Hotel Management Information Systems. José Luis Caro, Antonio Guevara, Andrés Aguayo, Sergio Gálvez, Antonio Carrillo |
| 2003 | Gaining Competitive Advantage for the Libyan Tourism Industry through E-marketing. Said Al-Hasan, Mokhtar Jwaili, Brychan Thomas |
| 2003 | Harmonise - Towards Interoperability in the Tourism Domain. Michele Missikoff, Hannes Werthner, Wolfram Höpken, Mirella Dell'Erba, Oliver Fodor, Anna Formica, Francesco Taglino |
| 2003 | Heterogeneous Market Research Information in Tourism - Implementing Meta-Analytical Harmonization Procedures in a Visitor Survey Database. David M. Wagner, Karl Wöber |
| 2003 | Holiday Scheduling for City Visitors. Beatriz López |
| 2003 | Hotel (and) School: Integrating Hospitality Information Technology into a Live Learning Environment. Robert Govers, Floor Bleeker |
| 2003 | ICT Adoption and Use in New Zealand's Small and Medium Tourism Enterprises: A Cross Sectoral Perspective. Carolyn Nodder, David Mason, Jovo Ateljevic, Simon Milne |
| 2003 | ICTs & Internet Adoption in China's Tourism Industry. Jennifer Xiaoqiu Ma, Dimitrios Buhalis, Haiyan Song |
| 2003 | Individual Information Presentation based on Cognitive Styles for Tourism Information Systems. Hildegard Rumetshofer, Franz Pühretmair, Wolfram Wöß |
| 2003 | Information and Communication Technologies in Tourism, ENTER 2003, Helsinki, Finland, 2003 Andrew J. Frew, Martin Hitz, Peter O'Connor |
| 2003 | Intelligent Information Interactions for Tourism Destinations. Fotis G. Kazasis, George Anestis, Nektarios Moumoutzis, Stavros Christodoulakis |
| 2003 | Italian Tourism Virtual Communities: Empirical Research and Model Building. Magda Antonioli Corigliano, Rodolfo Baggio |
| 2003 | Location-based Mobile Tourist Services - First User Experiences. Barbara Schmidt-Belz, Heimo Laamanen, Stefan Poslad, Alexander Zipf |
| 2003 | Measuring Customer Satisfaction with Online Travel. Juline E. Mills, Alastair Maclean Morrison |
| 2003 | Modeling and Comparing Internet Marketing: A Study of Mainland China Based and Hong Kong Based Hotel Websites. Truman Huang, Rob Law |
| 2003 | Multimedia Geoinformation in Rural Areas with Eco- Tourism: the ReGeo-System. Iris Frech, Barbara Koch |
| 2003 | Networking for Small Island Destinations - The Case of Elba. Harald Pechlaner, Valeria Tallinucci, Dagmar Abfalter, Hubert Rienzner |
| 2003 | Privacy and the Online Hotel Customer: An Analysis of the Use of Fair Information Practices by International Hotel Companies. Peter O'Connor |
| 2003 | Service Quality of Application Service Providers: Perspectives from the Greek Tourism & Hospitality Sector. Marianna Sigala |
| 2003 | Services on the Move: Towards P2P-Enabled Semantic Web Services. Alexander Maedche, Steffen Staab |
| 2003 | Technology Enabled Distribution of Hotels: An Investigation of the Hotel Sector in Athens, Greece. Konstantina Kaldis, Raymond Boccorh, Dimitrios Buhalis |
| 2003 | Third-Generation Mobile Services and the Needs of mTravellers. Riyam Ghandour, Dimitrios Buhalis |
| 2003 | Tourism Destination Analysis & Planning: An IT Application. Chris Vasiliadis, George J. Siomkos, Adam P. Vrechopoulos |
| 2003 | Tourism Information Systems based on Trail Network Information. Owen Eriksson, Leif Akerblom |
| 2003 | Travel Agents in the 'Information Age': New Zealand Experiences of Disintermediation. Vladimir Garkavenko, Hamish Bremner, Simon Milne |
| 2003 | Travel Information Search on the Internet: A Preliminary Analysis. Bing Pan, Daniel R. Fesenmaier |
| 2003 | Travelers and Location-information in the Mobile Environment - Consumer Attitudes and a Prototype of a Service for Early Adopters of Mobile Internet. Ingvar Tjøstheim, Bjorn Nordlund, Joachim Lous, Kristin Skeide Fuglerud |
| 2003 | Usability Evaluation of Hong Kong Hotel Websites. Tom Au Yeung, Rob Law |
| 2003 | Use of Interactive Television Promotional Tools as Information Sources in Long-Haul Travel. Anika Schweda, Duane Varan |
| 2003 | Use of the Internet by 'silver surfers' for Travel and Tourism Information Use and Decision-making: A Conceptual Review and Discussion of Findings. Alice Graeupl, Scott McCabe |
| 2003 | XSLT-based EDI Framework for Small and Medium-sized Tourism Enterprises. Martin Blöchl, Wolfram Wöß |
| 2003 | eTourism Developments in Greece. Ourania Deimezi, Dimitrios Buhalis |