| 1996 | A Personal Travel Assistant for Holiday Selection - A Learning Interface Agent Approach. Faria Yuen-yi Ng, Silvia Sussmann |
| 1996 | A Software Bench for the Production of Multimedia Tourism Applications. Stavros Christodoulakis, Fotis G. Kazasis, Nektarios Moumoutzis, A. G. Servetas, P. Petridis |
| 1996 | An Electronic Product Catalog for Distributed Environments. Georg Geyer, Christoph Kuhn, Beat Schmid |
| 1996 | Application Standards for Tourism Products. Proposals for a programme of research. Michael Baker, Andrew Lockwood, Silvia Sussmann |
| 1996 | Barriers to Implementing Quality Management in Hong Kong's Hotels. Frank M. Go, Andrew Chan, Terence K. Y. Chung |
| 1996 | Broadband Network in the Electronic Market place in Tourism. Yngve Lindsjørn, Paul F. Byerley |
| 1996 | Case Study of Implementation of Information System in Tourism. Jaro Berce |
| 1996 | Client satisfaction measurement in outsourcing situations. G. John van der Pijl, F. van Haperen, R. Slikker, Martin T. Smits |
| 1996 | Clustering in object-oriented distributed system integrating multimedia resources. Vlad I. S. Wietrzyk, Venkat Ramaswamy, Christopher N. G. Dampney |
| 1996 | Design Principles of Tourist Information Systems. Hannes Werthner |
| 1996 | IMTAS: Intelligent Multimedia Travel Agent System. Mario Lenz |
| 1996 | Information Technology Adoption by Midwest United States Travelers. Daniel R. Fesenmaier, Rhonda L. Bonifield |
| 1996 | Information and telecommunication technologies as a strategic tool for tourism enhancement at destination regions. Dimitrios Buhalis |
| 1996 | Integration of multimedia and spatial data in an authoring system for building tourism applications. Patrice Boursier, Donatas Kvedarauskas, Sylvie Iris, Eric Guillochin |
| 1996 | Interfacing WWW with Distributed Database Applications in the Field of Tourism. A Min Tjoa, Hannes Werthner |
| 1996 | Last-Minute Booking based on Internet in Norway. Tore Blikom |
| 1996 | Proceedings of the International Conference on Information and Communication Technologies in Tourism, ENTER 1996, Innsbruck, Austria, 1996 Stefan Klein, Beat Schmid, A Min Tjoa, Hannes Werthner |
| 1996 | Public Tourist Information Offices as Booking-Centres for Accommodation. Carl H. Marcussen, Peter Morthorst |
| 1996 | Re-Engineering the Package Holiday Business. Karsten Kärcher |
| 1996 | The Electronic Mall Bodensee as Platform for the Development of Travel Services. Nico Tschanz, Hans-Dieter Zimmermann |
| 1996 | The IT-enabled extended enterprise, applications in the tourism industry. Michael Bloch, Yves Pigneur, Thomas Steiner |
| 1996 | The changing value of travel agents in tourism networks: towards a network design perspective. J. G. M. van der Heijden |
| 1996 | The lost tourist in a cross border region, asking for alignment of information architectures. Wim G. M. van der Knaap, Chris Meijs |
| 1996 | The travel industry as part of the National Information Network in Norway. Kari Aanonsen |
| 1996 | Travel information kiosks in network - prestige or profit? A preliminary study of a Norwegian system in operation. Georg Kamfjord, Ingvar Tjøstheim |
| 1996 | Why is space a slippery concept for information systems designers? Towards a definition of spatial information primitives for the tourism information base. David Haskins |