| 2020 | 'Triage' in Mass Casualty as Situated Interaction. Algorithm and Participation. Karola Pitsch, Peter Bachmann, Marcel Dudda |
| 2020 | A system design to support outside activities of older adults using smart urban objects. Julian Fietkau, Laura Stojko |
| 2020 | AI Ethics and Customer Care: Some Considerations from the Case of "Intelligent Sales". Christine T. Wolf |
| 2020 | Cardiopulmonary Resuscitation (CRP): Collaboration in Medical Team Work. Karola Pitsch, Maximilian Krug, Corvin Cleff |
| 2020 | Conversational Crowdsourcing for Older Adults: a Wikipedia Chatbot Concept. Kinga Skorupska, Kamil Warpechowski, Radoslaw Nielek, Wieslaw Kopec |
| 2020 | Envisioning a Shared Checklist Display to Support Teamwork During Emergency Medical Care. Leah Kulp, Aleksandra Sarcevic |
| 2020 | FlexIA - A toolkit for the participatory information analysis in small and medium-sized companies. Daniela Becks, Christian Kruse, Sebastian Venhuis |
| 2020 | How the local domestication of a teleconsultation solution is influenced by the adoption of a national policy? Clément Cormi, Khuloud Abou Amsha, Matthieu Tixier, Myriam Lewkowicz |
| 2020 | Making Home Work Places. Luigina Ciolfi, Breda Gray, Aparecido Fabiano Pinatti de Carvalho |
| 2020 | Model-Based Systems Engineering (MBSE) as computer-supported approach for cooperative systems development. Marvin Michael Schmidt, Rainer Stark |
| 2020 | Networks of Practices: Exploring Design Opportunities for Interconnected Practices. Dennis Lawo, Philip Engelbutzeder, Margarita Esau, Gunnar Stevens |
| 2020 | Novel Collocated Social Interactions To Inspire Video Conferencing Design. Robb Mitchell |
| 2020 | Pre-beginnings in Human-Robot Encounters: Dealing with time delay. Scheffler Joline, Karola Pitsch |
| 2020 | Proceedings of 18th European Conference on Computer-Supported Cooperative Work, Siegen, Germany, June 14-17, 2020. |
| 2020 | Psychosocial ICT: The Potential, Challenges and Benefits of Self-help Tools for Refugees with Negative Mental Stress. Tanja Ertl, Konstantin Aal, Hoda Diraoui, Peter Tolmie, Volker Wulf |
| 2020 | Remote Collaboration using Mixed Reality: Exploring a shared model approach through different interaction methods. João Paulo Barroso Rego, Luís Fonseca, Bernardo Marques, Paulo Dias, Beatriz Sousa Santos |
| 2020 | Social Icebreakers Everywhere: A Day In The Life. Robb Mitchell, Enrique Encinas, Ben Kirman |
| 2020 | Time Matters: Flexi-time and women's retention in the 24/7 workplace. Oindrila Matilal |
| 2020 | Understanding data and cooperation in a public sector arena. Cathrine F. Seidelin, Charlotte P. Lee, Yvonne Dittrich |
| 2020 | Who do you trust: Peers or Technology? A conjoint analysis about computational reputation mechanisms. Gunnar Stevens, Paul Bossauer |
| 2020 | Work of the 'Unemployed': A Design Fiction. Trine Rask Nielsen, Naja L. Holten Møller |
| 2020 | reSHAPe: A Framework for Interactive Explanations in XAI Based on SHAP. Michael Chromik |