| 2002 | "I'd be overwhelmed, but it's just one more thing to do": availability and interruption in research management. James M. Hudson, Jim Christensen, Wendy A. Kellogg, Thomas Erickson |
| 2002 | A Case Study to Distill Structural Scaffolding Guidelines for Scaffolded Software Environments. Chris Quintana, Joseph Krajcik, Elliot Soloway |
| 2002 | A comparative study of speech in the call center: natural language call routing vs. touch-tone menus. Bernhard Suhm, Josh Bers, Daniel McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson |
| 2002 | A survey of user-centered design practice. Karel Vredenburg, Ji-Ye Mao, Paul W. Smith, Tom T. Carey |
| 2002 | A tangible interface for organizing information using a grid. Robert J. K. Jacob, Hiroshi Ishii, Gian Pangaro, James Patten |
| 2002 | A visual language for sketching large and complex interactive designs. James Lin, Michael Thomsen, James A. Landay |
| 2002 | Acquisition of expanding targets. Michael J. McGuffin, Ravin Balakrishnan |
| 2002 | Adaptive testing: effects on user performance. Eva Jettmar, Clifford Nass |
| 2002 | Age-old practices in the 'new world': a study of gift-giving between teenage mobile phone users. Alex S. Taylor, Richard H. R. Harper |
| 2002 | An evaluation of a multiple interface design solution for bloated software. Joanna McGrenere, Ronald Baecker, Kellogg S. Booth |
| 2002 | Applying patterns of cooperative interaction to work (re)design: e-government and planning. David B. Martin, Mark Rouncefield, Ian Sommerville |
| 2002 | Automating CPM-GOMS. Bonnie E. John, Alonso H. Vera, Michael Matessa, Michael Freed, Roger W. Remington |
| 2002 | Cognitive cubes: a tangible user interface for cognitive assessment. Ehud Sharlin, Yuichi Itoh, Benjamin Watson, Yoshifumi Kitamura, Steve Sutphen, Lili Liu |
| 2002 | Cognitive walkthrough for the web. Marilyn Hughes Blackmon, Peter G. Polson, Muneo Kitajima, Clayton H. Lewis |
| 2002 | Comparing paper and tangible, multimodal tools. David McGee, Philip R. Cohen, R. Matthews Wesson, Sheilah Horman |
| 2002 | Comparing voodoo dolls and HOMER: exploring the importance of feedback in virtual environments. Jeffrey S. Pierce, Randy F. Pausch |
| 2002 | Comparison of two touchpad-based methods for numeric entry. Poika Isokoski, Mika Käki |
| 2002 | Creating principal 3D curves with digital tape drawing. Tovi Grossman, Ravin Balakrishnan, Gordon Kurtenbach, George W. Fitzmaurice, Azam Khan, William Buxton |
| 2002 | Design as a minority discipline in a software company: toward requirements for a community of practice. Michael J. Muller, Kenneth Carey |
| 2002 | Designing for improved social responsibility, user participation and content in on-line communities. Sean Uberoi Kelly, Christopher Sung, Shelly Farnham |
| 2002 | Designing online banner advertisements: should we animate?. Michelle E. Bayles |
| 2002 | Diffusing information in organizational settings: learning from experience. Dave Snowdon, Antonietta Grasso |
| 2002 | Effects of four computer-mediated communications channels on trust development. Nathan Bos, Judith S. Olson, Darren Gergle, Gary M. Olson, Zach Wright |
| 2002 | Evaluating the effectiveness of spatial memory in 2D and 3D physical and virtual environments. Andy Cockburn, Bruce J. McKenzie |
| 2002 | Finding others online: reputation systems for social online spaces. Carlos Jensen, John Davis, Shelly Farnham |
| 2002 | Gestural and audio metaphors as a means of control for mobile devices. Antti Pirhonen, Stephen A. Brewster, Christopher Holguin |
| 2002 | Groupware walkthrough: adding context to groupware usability evaluation. David Pinelle, Carl Gutwin |
| 2002 | How knowledge workers use the web. Abigail Sellen, Rachel Murphy, Kate L. Shaw |
| 2002 | Hubbub: a sound-enhanced mobile instant messenger that supports awareness and opportunistic interactions. Ellen Isaacs, Alan Walendowski, Dipti Ranganthan |
| 2002 | HutchWorld: clinical study of computer-mediated social support for cancer patients and their caregivers. Shelly Farnham, Lili Cheng, Linda Stone, Melora Zaner-Godsey, Christopher Hibbeln, Karen Syrjala, Ann Marie Clark, Janet Abrams |
| 2002 | Illuminating clay: a 3-D tangible interface for landscape analysis. Ben Piper, Carlo Ratti, Hiroshi Ishii |
| 2002 | Improving focus targeting in interactive fisheye views. Carl Gutwin |
| 2002 | Interacting at a distance: measuring the performance of laser pointers and other devices. Brad A. Myers, Rishi Bhatnagar, Jeffrey Nichols, Choon Hong Peck, Dave Kong, Robert C. Miller, A. Chris Long |
| 2002 | Introducing instant messaging and chat in the workplace. James D. Herbsleb, David L. Atkins, David G. Boyer, Mark Handel, Thomas A. Finholt |
| 2002 | Investigating human-computer optimization. Stacey D. Scott, Neal Lesh, Gunnar W. Klau |
| 2002 | Keeping things in context: a comparative evaluation of focus plus context screens, overviews, and zooming. Patrick Baudisch, Nathaniel Good, Victoria Bellotti, Pamela K. Schraedley |
| 2002 | Learning where to look: location learning in graphical user interfaces. Brian D. Ehret |
| 2002 | Leveraging the asymmetric sensitivity of eye contact for videoconference. Milton Chen |
| 2002 | Making sense of sensing systems: five questions for designers and researchers. Victoria Bellotti, Maribeth Back, W. Keith Edwards, Rebecca E. Grinter, D. Austin Henderson Jr., Cristina Videira Lopes |
| 2002 | Messages embedded in gaze of interface agents - impression management with agent's gaze. Atsushi Fukayama, Takehiko Ohno, Naoki Mukawa, Minako Sawaki, Norihiro Hagita |
| 2002 | More than dotting the i's - foundations for crossing-based interfaces. Johnny Accot, Shumin Zhai |
| 2002 | Movement model, hits distribution and learning in virtual keyboarding. Shumin Zhai, Alison E. Sue, Johnny Accot |
| 2002 | Notification for shared annotation of digital documents. A. J. Bernheim Brush, David Bargeron, Jonathan Grudin, Anoop Gupta |
| 2002 | Observed behavior and perceived value of authors in usenet newsgroups: bridging the gap. Andrew T. Fiore, Scott Lee Tiernan, Marc A. Smith |
| 2002 | Physical programming: designing tools for children to create physical interactive environments. Jaime Montemayor, Allison Druin, Allison Farber, Sante Simms, Wayne Churaman, Allison D'Amour |
| 2002 | Polyarchy visualization: visualizing multiple intersecting hierarchies. George G. Robertson, Kim Cameron, Mary Czerwinski, Daniel C. Robbins |
| 2002 | Popout prism: adding perceptual principles to overview+detail document interfaces. Bongwon Suh, Allison Woodruff, Ruth Rosenholtz, Alyssa Glass |
| 2002 | Proceedings of the CHI 2002 Conference on Human Factors in Computing Systems: Changing our World, Changing ourselves, Minneapolis, Minnesota, USA, April 20-25, 2002. Dennis R. Wixon |
| 2002 | Quantitative analysis of scrolling techniques. Ken Hinckley, Edward Cutrell, Steve Bathiche, Tim Muss |
| 2002 | SCANMail: a voicemail interface that makes speech browsable, readable and searchable. Steve Whittaker, Julia Hirschberg, Brian Amento, Litza A. Stark, Michiel Bacchiani, Philip L. Isenhour, Larry Stead, Gary Zamchick, Aaron E. Rosenberg |
| 2002 | Separating the swarm: categorization methods for user sessions on the web. Jeffrey Heer, Ed Huai-hsin Chi |
| 2002 | SmartSkin: an infrastructure for freehand manipulation on interactive surfaces. Jun Rekimoto |
| 2002 | SmartSkip: consumer level browsing and skipping of digital video content. Steven Mark Drucker, Asta Glatzer, Steven De Mar, Curtis Wong |
| 2002 | Sotto voce: exploring the interplay of conversation and mobile audio spaces. Paul M. Aoki, Rebecca E. Grinter, Amy Hurst, Margaret H. Szymanski, James D. Thornton, Allison Woodruff |
| 2002 | Specifying preferences based on user history. Loren G. Terveen, Jessica McMackin, Brian Amento, William C. Hill |
| 2002 | Statistical profiles of highly-rated web sites. Melody Y. Ivory, Marti A. Hearst |
| 2002 | The augurscope: a mixed reality interface for outdoors. Holger Schnädelbach, Boriana Koleva, Martin Flintham, Mike Fraser, Shahram Izadi, Paul Chandler, Malcolm Foster, Steve Benford, Chris Greenhalgh, Tom Rodden |
| 2002 | Trust without touch: jumpstarting long-distance trust with initial social activities. Jun Zheng, Elizabeth S. Veinott, Nathan Bos, Judith S. Olson, Gary M. Olson |
| 2002 | Unremarkable computing. Peter Tolmie, James Pycock, Tim Diggins, Allan MacLean, Alain Karsenty |
| 2002 | When conventions collide: the tensions of instant messaging attributed. Amy Voida, Wendy Newstetter, Elizabeth D. Mynatt |
| 2002 | Where do web sites come from?: capturing and interacting with design history. Scott R. Klemmer, Michael Thomsen, Ethan Phelps-Goodman, Robert Lee, James A. Landay |
| 2002 | Women take a wider view. Mary Czerwinski, Desney S. Tan, George G. Robertson |