| 2004 | A Workflow-Oriented System Architecture for the Management of Container Transportation. Sarita Bassil, Rudolf K. Keller, Peter G. Kropf |
| 2004 | Business Objectives as Drivers for Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL). Jos J. M. Trienekens, Rob J. Kusters, Ben Rendering, Kees Stokla |
| 2004 | Business Process Management: Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004. Proceedings Jörg Desel, Barbara Pernici, Mathias Weske |
| 2004 | Business to Business Transaction Modeling and WWW Support. Mateus Barcellos Costa, Rodolfo F. Resende, Mirian Halfeld Ferrari Alves, Marcelo Eduardo Vieira Segatto |
| 2004 | Cohesion and Coupling Metrics for Workflow Process Design. Hajo A. Reijers, Irene T. P. Vanderfeesten |
| 2004 | Consistency in Model Integration. Kees M. van Hee, Natalia Sidorova, Lou J. Somers, Marc Voorhoeve |
| 2004 | Goal-Oriented Business Process Modeling with EPCs and Value-Focused Thinking. Dina Neiger, Leonid Churilov |
| 2004 | Integration of Multi-attributed Negotiations within Business Processes. Carlo Simon, Michael Rebstock |
| 2004 | Interactive Workflow Mining. Markus Hammori, Joachim Herbst, Niko Kleiner |
| 2004 | Management of Knowledge Intensive Business Processes. Norbert Gronau, Edzard Weber |
| 2004 | Mining Social Networks: Uncovering Interaction Patterns in Business Processes. Wil M. P. van der Aalst, Minseok Song |
| 2004 | Model-Driven Approach to Workflow Execution. Wonchang Hur, Jae-Yoon Jung, Hoontae Kim, Suk-Ho Kang |
| 2004 | Modeling Medical E-services. Rainer Anzböck, Schahram Dustdar |
| 2004 | OPCATeam - Collaborative Business Process Modeling with OPM. Dov Dori, Dizza Beimel, Eran Toch |
| 2004 | On Dealing with Structural Conflicts between Process Type and Instance Changes. Stefanie Rinderle, Manfred Reichert, Peter Dadam |
| 2004 | On the Semantics of EPCs: A Framework for Resolving the Vicious Circle. Ekkart Kindler |
| 2004 | SMART: System Model Acquisition from Requirements Text. Dov Dori, Nahum Korda, Avi Soffer, Shalom Cohen |
| 2004 | Supporting Usage-Centered Workflow Design: Why and How? Niko Kleiner |
| 2004 | Using TimeNET to Evaluate Operational Planning Processes. Jörn Freiheit, Jonathan Billington |
| 2004 | Workload Balancing on Agents for Business Process Efficiency Based on Stochastic Model. Byung-Hyun Ha, Joonsoo Bae, Suk-Ho Kang |