Zheng Xiang

31 papers C 17Journal 14
YearRankTypeTitle / Venue / Authors
2025 J jnl
AI-powered smart tourism 2.0: A 10-year retrospective and updated model.
Electron. Mark.
Chulmo Koo, Seunghun Shin, Ulrike Gretzel, Zheng Xiang
2021 J jnl
Artificial intelligence (AI) and robotics in travel, hospitality and leisure.
Electron. Mark.
Chulmo Koo, Zheng Xiang, Ulrike Gretzel, Marianna Sigala
2020 J jnl
e-Tourism beyond COVID-19: a call for transformative research.
J. Inf. Technol. Tour.
Ulrike Gretzel, Matthias Fuchs, Rodolfo Baggio, Wolfram Höpken, Rob Law, Julia Neidhardt, Juho Pesonen, Markus Zanker, Zheng Xiang
2019 C conf
What's Vs. How's in Online Hotel Reviews: Comparing Information Value of Content and Writing Style with Machine Learning.
ENTER
Seunghun Shin, Qianzhou Du, Zheng Xiang
2018 J jnl
Assessing reliability of social media data: lessons from mining TripAdvisor hotel reviews.
J. Inf. Technol. Tour.
Zheng Xiang, Qianzhou Du, Yufeng Ma, Weiguo Fan
2017 C conf
A Preliminary Analysis of Relationships Between Traveller Characteristics and Hotel Review Ratings.
ENTER
Chunlan Wang, Zheng Xiang, Haiyan Song
2017 C conf
Assessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews.
ENTER
Zheng Xiang, Qianzhou Du, Yufeng Ma, Weiguo Fan
2017 J jnl
Note from the Editor.
J. Inf. Technol. Tour.
Zheng Xiang
2016 J jnl
Perceptual mapping of hotel brands using online reviews: a text analytics approach.
J. Inf. Technol. Tour.
Matthew Krawczyk, Zheng Xiang
2016 C conf
What Does Hotel Location Mean for the Online Consumer? Text Analytics Using Online Reviews.
ENTER
Zheng Xiang, Matthew Krawczyk
2015 J jnl
Smart tourism: foundations and developments.
Electron. Mark.
Ulrike Gretzel, Marianna Sigala, Zheng Xiang, Chulmo Koo
2015 J jnl
Special issue on smart tourism: convergence of information technologies, experiences, and theories.
Electron. Mark.
Ulrike Gretzel, Chulmo Koo, Marianna Sigala, Zheng Xiang
2015 C conf
What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of Customer Experiences in Online Reviews.
ENTER
Zheng Xiang, Zvi Schwartz, Muzaffer Uysal
2014 C conf
Adaptive Strategies to Technological Change: Understanding Travellers Using the Internet for Trip Planning.
ENTER
Zheng Xiang, Dan Wang, Daniel R. Fesenmaier
2013 C ed.
Information and Communication Technologies in Tourism 2014, ENTER 2014, Proceedings of the International Conference in Dublin, Ireland, January 21-24, 2014.
ENTER
Zheng Xiang, Iis Tussyadiah
2012 C conf
The New Landscape of Travel: A Comprehensive Analysis of Smartphone Apps.
ENTER
Dan Wang, Zheng Xiang
2011 C conf
Dynamic Social Media in Online Travel Information Search: A Preliminary Analysis.
ENTER
Zheng Xiang
2010 C conf
An Analysis of Search Engine Use for Travel Planning.
ENTER
Daniel R. Fesenmaier, Zheng Xiang, Bing Pan, Rob Law
2010 C conf
Assessing the Dynamics of Search Results in Google.
ENTER
Bing Pan, Zheng Xiang, Heather Tierney, Daniel R. Fesenmaier, Rob Law
2010 J jnl
Innovation in the Web Marketing Programs of American Convention and Visitor Bureaus.
J. Inf. Technol. Tour.
Florian Zach, Ulrike Gretzel, Zheng Xiang
2010 J jnl
Modeling the Persuasive Effects of Search Engine Results.
J. Inf. Technol. Tour.
Zheng Xiang
2009 C conf
Effectiveness of eBrochures: An Analysis of Use Patterns.
ENTER
Faiz Anuar, Zheng Xiang, Ulrike Gretzel
2009 J jnl
Language Representation in Search Engines of US State Tourism Websites.
J. Inf. Technol. Tour.
Heejun Kim, Zheng Xiang
2009 C conf
Travel Queries on Cities in the United States: Implications for Search Engine Marketing in Tourism.
ENTER
Zheng Xiang, Bing Pan
2008 C conf
Identifying the Online Tourism Domain: Implications for Search Engine Development for Tourism.
ENTER
Zheng Xiang, Daniel R. Fesenmaier
2008 J jnl
The Impact of a Marketing Information System: A Case Study of Smart-Baltimore.
J. Inf. Technol. Tour.
Tanvi Kothari, Zheng Xiang, Daniel R. Fesenmaier
2007 C conf
An Assessment of Innovation in Web Marketing: Investigating American Convention and Visitors Bureaus.
ENTER
Florian Zach, Zheng Xiang, Daniel R. Fesenmaier
2005 J jnl
Assessing the Initial Step in Persuasion Process: META Tags on Destination Marketing Websites.
J. Inf. Technol. Tour.
Zheng Xiang, Daniel R. Fesenmaier
2005 C conf
Assessing the Initial Step in the Persuasion Process: META Tags on Destination Marketing Websites.
ENTER
Zheng Xiang, Daniel R. Fesenmaier
2004 J jnl
An Analysis of Two Search Engine Interface Metaphors for Trip Planning.
J. Inf. Technol. Tour.
Zheng Xiang, Daniel R. Fesenmaier
2004 C conf
Interface Metaphors and Their Roles in Travel Related Websites.
ENTER
Zheng Xiang, Daniel R. Fesenmaier