Yang Li

17 papers C 1Journal 15Unranked 1
YearRankTypeTitle / Venue / Authors
2025 J jnl
Enhancing Customer Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Customer Purchase Intention.
J. Assoc. Inf. Syst.
Ran Tan, Yang Li, Qian Huang, Hefu Liu
2024 J jnl
Disentangling the relationship between omnichannel integration and customer trust: a response surface analysis.
Internet Res.
Yang Li, Jie Fang, Shuai Yuan, Zhao Cai
2024 J jnl
Effects of social media usage on exploratory innovation, exploitative innovation and organizational agility: the moderating role of learning goal orientation.
Internet Res.
Kai Zhang, Hefu Liu, Yang Li, Xia Wu
2024 J jnl
What Drives Customer Engagement in Omnichannel Retailing? The Role of Omnichannel Integration, Perceived Fluency, and Perceived Flow.
IEEE Trans. Engineering Management
Yang Li, Xiang Gong
2023 J jnl
Does online-offline channel integration matter for supply chain resilience? The moderating role of environmental uncertainty.
Ind. Manag. Data Syst.
Xia Wu, Yang Li, Zujun Zhu
2023 J jnl
How omnichannel integration promotes customer word-of-mouth behaviors: the mediating roles of perceived personal preference fit and perceived social relatedness.
Inf. Technol. People
Yang Li, Ran Tan, Xiang Gong
2023 J jnl
Integrating online and offline channels for online customer loyalty: the moderating role of retailer credibility.
Inf. Technol. People
Tianyi Ma, Xia Wu, Yang Li
2022 J jnl
Influence of IT support on firms' cross-channel integration: the moderating role of institutional environment.
Ind. Manag. Data Syst.
Xia Wu, Yang Li, Hefu Liu, Kai Zhang
2022 J jnl
When Do IT Capabilities Create Value for Buyer Performance? The Moderating Effect of Social Capital on Supply Chain Information Integration.
Inf. Syst. Manag.
Yang Li, Hefu Liu, Shaobo Wei
2021 J jnl
Balance cues of online-offline channel integration: Considering the moderating role of customer's showrooming motivation.
Inf. Manag.
Jie Fang, Hefu Liu, Yang Li
2021 J jnl
Beauty matters: reducing bounce rate by aesthetics of experience product portal page.
Ind. Manag. Data Syst.
Xueqing Wang, Yang Li, Zhao Cai, Hefu Liu
2021 C conf
Enhancing Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Consumer Unplanned Purchase.
ICIS
Ran Tan, Yang Li, Qian Huang
2021 J jnl
Reducing transaction uncertainty with brands in web stores of dual-channel retailers.
Int. J. Inf. Manag.
Juan Wang, Qian Huang, Yang Li, Jibao Gu
2021 J jnl
Retaining customers with in-store mobile usage experience in omni-channel retailing: The moderating effects of product information overload and alternative attractiveness.
Electron. Commer. Res. Appl.
Jie Fang, Hefu Liu, Yang Li, Zhao Cai
2020 J jnl
Information privacy concern and deception in online retailing.
Internet Res.
Yang Li, Hefu Liu, Matthew Lee, Qian Huang
2019 — conf
Cross-Channel Integration and Customer Retention in Omnichannel Retailing: The Role of Retailer Image and Alternative Attractiveness.
HICSS
Ruizhi Li, Yang Li, Hefu Liu, Qian Huang
2018 J jnl
Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs.
Decis. Support Syst.
Yang Li, Hefu Liu, Eric T. K. Lim, Jie Mein Goh, Feng Yang, Matthew K. O. Lee