Wui-Gee Tan

18 papers B 1C 2Journal 5Unranked 10
YearRankTypeTitle / Venue / Authors
2014 — conf
Building a Software Tool for Transparent and Efficient Process Assessments in IT Service Management.
DESRIST
Anup Shrestha, Aileen Cater-Steel, Mark Toleman, Wui-Gee Tan
2014 — conf
Software-Mediated Process Assessment for IT Service Capability Management.
ECIS
Anup Shrestha, Aileen Cater-Steel, Wui-Gee Tan, Mark Toleman
2013 — conf
A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement.
DESRIST
Anup Shrestha, Aileen Cater-Steel, Mark Toleman, Wui-Gee Tan
2013 B conf
A Tool for IT Service Management Process Assessment for Process Improvement.
PROFES
Anup Shrestha, Aileen Cater-Steel, Wui-Gee Tan, Mark Toleman, Terry Rout
2013 C conf
Software-Mediated Process Assessment in IT Service Management.
SPICE
Aileen Cater-Steel, Wui-Gee Tan, Mark A. Toleman, Terry Rout, Anup Shrestha
2012 — conf
A model to select processes for IT service management improvement.
ACIS
Anup Shrestha, Aileen Cater-Steel, Mark Toleman, Wui-Gee Tan
2011 C conf
IT Service Management: Towards a Contingency Theory of Performance Measurement.
ICIS
Francis Gacenga, Aileen Cater-Steel, Wui-Gee Tan, Mark Toleman
2011 — conf
Towards A Framework And Contingency Theory For Performance Measurement: A Mixed-Method Approach.
PACIS
Francis Gacenga, Aileen Cater-Steel, Wui-Gee Tan
2010 J jnl
The Role of IT Service Management in Green IT.
Australas. J. Inf. Syst.
Aileen Cater-Steel, Wui-Gee Tan
2009 J jnl
Implementing it Service Management: A Case Study Focussing on Critical Success Factors.
J. Comput. Inf. Syst.
Wui-Gee Tan, Aileen Cater-Steel, Mark Toleman
2009 — conf
Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion.
ACIS
Aileen Cater-Steel, Wui-Gee Tan, Mark Toleman
2007 — conf
Implementing Centralised IT Service Management: Drawing Lessons from the Public Sector.
ACIS
Wui-Gee Tan, Aileen Cater-Steel, Mark Toleman, Rachel Seaniger
2006 — conf
Challenge of adopting multiple process improvement frameworks.
ECIS
Aileen Cater-Steel, Wui-Gee Tan, Mark Toleman
2006 — conf
Transforming IT Service Management - the ITIL Impact.
ACIS
Aileen Cater-Steel, Mark Toleman, Wui-Gee Tan
2001 J jnl
Large packaged application software maintenance: a research framework.
J. Softw. Maintenance Res. Pract.
Guy G. Gable, Taizan Chan, Wui-Gee Tan
2001 J jnl
Types of software evolution and software maintenance.
J. Softw. Maintenance Res. Pract.
Ned Chapin, Joanne E. Hale, Khaled Md. Khan, Juan F. Ramil, Wui-Gee Tan
1998 J jnl
Attitudes of maintenance personnel towards maintenance work: a comparative analysis.
J. Softw. Maintenance Res. Pract.
Wui-Gee Tan, Guy G. Gable
1997 — conf
Attidudes of Singapore Maintentance Personnel Towards Maintenance Work.
PACIS
Wui-Gee Tan, Guy G. Gable