William J. Kettinger

85 papers C 9Journal 63Unranked 13
YearRankTypeTitle / Venue / Authors
2025 J jnl
Do Digital Platforms Improve the Performance of Nonbinding Contracts? Evidence From the Amazon Freight Platform.
MIS Q.
Ali Shirzadi Babakan, He Li, William J. Kettinger
2025 J jnl
Nothing Like the Real Thing! A Randomized Field Experiment of Quasi-Mixed Reality Gamified Phishing Training.
ACM SIGMIS Database
Jong Seok Lee, William J. Kettinger, Chen Zhang
2024 J jnl
Dark Clouds on the Horizon? Effects of Cloud Storage on Security Breaches.
J. Manag. Inf. Syst.
He Li, William J. Kettinger, Sungjin Yoo
2024 J jnl
IT Job Infusion 'Keeps on Truckin': Towards a Context-based Framework.
Commun. Assoc. Inf. Syst.
Jignya Patel, William J. Kettinger, Sung Yul Ryoo
2024 J jnl
The Influence of Context Factors on Cooperation in IS Integration Projects for Horizontal Mergers.
Commun. Assoc. Inf. Syst.
Carol V. Brown, William J. Kettinger, Esra Goren, Barbara Wixom
2022 J jnl
Digital Platform Ecosystem Dynamics: The Roles of Product Scope, Innovation, and Collaborative Network Centrality.
MIS Q.
He Li, Chen Zhang, William J. Kettinger
2022 J jnl
Giving to Get Well: Patients' Willingness to Manage and Share Health Information on AI-Driven Platforms.
Commun. Assoc. Inf. Syst.
Nirmalee I. Raddatz, William J. Kettinger, Joshua G. Coyne
2022 J jnl
IS incident recovery and service value: a service-dominant logic view.
Eur. J. Inf. Syst.
Mohammad Said Najjar, William J. Kettinger, Lynda Kettinger
2022 J jnl
Identity Sharing and Adaptive Personalization Influencing Online Repurchases.
J. Comput. Inf. Syst.
Son Bui, William J. Kettinger, Insu Park
2022 J jnl
Testing the Relationship Between Information and Knowledge in Computer-Aided Decision-Making.
Inf. Syst. Frontiers
Yuan Li, William J. Kettinger
2021 J jnl
The Building Blocks of Software Platforms: Understanding the Past to Forge the Future.
J. Assoc. Inf. Syst.
He Li, William J. Kettinger
2021 J jnl
The Roles of IT Strategies and Security Investments in Reducing Organizational Security Breaches.
J. Manag. Inf. Syst.
He Li, Sungjin Yoo, William J. Kettinger
2021 J jnl
Transformative rare events: Leveraging digital affordance actualisation.
Eur. J. Inf. Syst.
Stefan Henningsson, William J. Kettinger, Chen Zhang, Nageswaran Vaidyanathan
2021 J jnl
We're engaged! Following the path to a successful information management capability.
J. Strateg. Inf. Syst.
William J. Kettinger, Sung Yul Ryoo, Donald A. Marchand
2019 C conf
Information Management Capabilities in the Digital Era: The Senior Manager's Perspective.
ICIS
William J. Kettinger, He Li, Chen Zhang
2019 C conf
The Changing Tides of Investments and Strategies and Their Impacts on Security Breaches.
ICIS
He Li, Sungjin Yoo, William J. Kettinger
2018 J jnl
Established Companies' Strategic Responses to Sharing Economy Threats.
MIS Q. Executive
Chen Zhang, William J. Kettinger, Prajakta Kolte, Sungjin Yoo
2018 J jnl
Formation and Effect of Social Media Usage Habit.
J. Comput. Inf. Syst.
Tao Hu, Thomas F. Stafford, William J. Kettinger, Xihui Paul Zhang, Hua Dai
2018 J jnl
Special Section: The Transformative Value of Cloud Computing: A Decoupling, Platformization, and Recombination Theoretical Framework.
J. Manag. Inf. Syst.
Alexander Benlian, William J. Kettinger, Ali Sunyaev, Till J. Winkler
2016 J jnl
Managing IT Integration Risk in Acquisitions.
MIS Q. Executive
Stefan Henningsson, William J. Kettinger
2016 J jnl
System sourcing and information processing capability in supply chains: a study of small suppliers.
Inf. Technol. Manag.
Liwen Hou, Ling Xue, Son Bui, William J. Kettinger
2016 J jnl
Understanding Information Systems Integration Deficiencies in Mergers and Acquisitions: A Configurational Perspective.
J. Manag. Inf. Syst.
Stefan Henningsson, William J. Kettinger
2015 — conf
Late to the Game: Assessing IT Integration Risk after the Acquisition Target Has Been Identified.
HICSS
Stefan Henningsson, William J. Kettinger
2015 J jnl
Personal information management effectiveness of knowledge workers: conceptual development and empirical validation.
Eur. J. Inf. Syst.
Yujong Hwang, William J. Kettinger, Mun Yong Yi
2015 J jnl
Running on Hybrid: Control Changes when Introducing an Agile Methodology in a Traditional "Waterfall" System Development Environment.
Commun. Assoc. Inf. Syst.
Lakshman Mahadevan, William J. Kettinger, Thomas O. Meservy
2015 J jnl
The effect of online social value on satisfaction and continued use of social media.
Eur. J. Inf. Syst.
Tao Hu, William J. Kettinger, Robin S. Poston
2015 J jnl
The roles of psychological climate, information management capabilities, and IT support on knowledge-sharing: an MOA perspective.
Eur. J. Inf. Syst.
William J. Kettinger, Yuan Li, Joshua M. Davis, Lynda Kettinger
2014 J jnl
IT and Agility in the Social Enterprise: A Case Study of St Jude Children's Research Hospital's "Cure4Kids" IT-Platform for International Outreach.
J. Assoc. Inf. Syst.
Sandra M. Richardson, William J. Kettinger, Michael S. Banks, Yuri Quintana
2014 J jnl
Mindfully Experimenting with IT: Cases on Corporate Social Media Introduction.
J. Database Manag.
Robin S. Poston, William J. Kettinger
2013 J jnl
A study on the motivational aspects of information management practice.
Int. J. Inf. Manag.
Yujong Hwang, William J. Kettinger, Mun Yong Yi
2013 — conf
Adverse Selection in Online New-Goods Market: An Analysis of Product Uncertainty and Seller Uncertainty.
AMCIS
Son Bui, William J. Kettinger
2013 — conf
Applying the job demand-resource theoretical framework to better understand the stress inducing and reducing aspects of IT in jobs.
CPR
Jignya Patel, William J. Kettinger, Sung Yul Ryoo
2013 J jnl
Data Monetization: Lessons from a Retailer's Journey.
MIS Q. Executive
Mohammad Said Najjar, William J. Kettinger
2013 J jnl
IT-enabled Interorganizational Information Sharing Under Co-opetition in Disasters: A Game-Theoretic Framework.
Commun. Assoc. Inf. Syst.
Tina Wakolbinger, Frances Hauge Fabian, William J. Kettinger
2013 — conf
Personalization to New Website Users: The Role of Trust and Culture.
AMCIS
Son Bui, William J. Kettinger, Insu Park
2013 J jnl
Research Note - A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective.
Inf. Syst. Res.
William J. Kettinger, Chen Zhang, Kuo-Chung Chang
2012 J jnl
A New Open Door: The Smartphone's Impact on Work-to-Life Conflict, Stress, and Resistance.
Int. J. Electron. Commer.
Haejung Yun, William J. Kettinger, Choong C. Lee
2012 — conf
A Relational View of Accounting Information Sharing.
AMCIS
Lorraine Lee, Dutch Fayard, Robert Leitch, William J. Kettinger
2012 — conf
Impact of IT Product Compatibility Initiatives on the Market Value of Firms.
ECIS
Chen Zhang, Qizhi Dai, Deepti Agrawal, William J. Kettinger
2012 C conf
Personal Information Breach as a Service Failure: Examining Relationships among Recovery Efforts, Justice, and Customer Responses.
ICIS
Haejung Yun, Choong C. Lee, William J. Kettinger
2012 — conf
The Mediating Role of Adaptive Personalization in Online Shopping.
AMCIS
Son Bui, Insu Park, William J. Kettinger
2012 — conf
Theorizing the Dual Role of Information Technology in Technostress Research.
AMCIS
Jignya Patel, Sung Yul Ryoo, William J. Kettinger
2011 — conf
A fork in the road: a conceptual model of online consumer iterative search.
ECIS
Chen Zhang, Anssi Öörni, William J. Kettinger, Jeffrey P. Kaleta
2011 J jnl
CIO and Business Executive Leadership Approaches to Establishing Company-wide Information Orientation.
MIS Q. Executive
William J. Kettinger, Chen Zhang, Donald A. Marchand
2011 J jnl
Information management practices (IMP) from the senior manager's perspective: an investigation of the IMP construct and its measurement.
Inf. Syst. J.
William J. Kettinger, Donald A. Marchand
2011 J jnl
Nonadopters of Online Social Network Services: Is It Easy to Have Fun Yet?
Commun. Assoc. Inf. Syst.
Tao Hu, Robin S. Poston, William J. Kettinger
2011 J jnl
The successful implementation of customer relationship management (CRM) system projects.
Data Base
Khawaja Asjad Saeed, Varun Grover, William J. Kettinger, Subo Guha
2011 J jnl
What Determines Actual Use of Mobile Web Browsing Services? A Contextual Study in Korea.
Commun. Assoc. Inf. Syst.
Haejung Yun, Choong C. Lee, Byung Geun Kim, William J. Kettinger
2010 — conf
'Stuff' Happens: A Theoretical Framework for Internal IS Service Recovery.
AMCIS
Mohammad Said Najjar, Aaron Kennon Smith, William J. Kettinger
2010 J jnl
Designing Enterprise IT Architectures to Optimize Flexibility and Standardization in Global Business.
MIS Q. Executive
William J. Kettinger, Donald A. Marchand, Joshua M. Davis
2010 J jnl
The infological equation extended: towards conceptual clarity in the relationship between data, information and knowledge.
Eur. J. Inf. Syst.
William J. Kettinger, Yuan Li
2010 J jnl
Understanding Information Behavior and the Relationship to Job Performance.
Commun. Assoc. Inf. Syst.
Yujong Hwang, William J. Kettinger, Mun Yong Yi
2009 — conf
A Three Level Model of SOA Maturity: Toward Achieving Sense and Respond.
AMCIS
Lakshman Mahadevan, William J. Kettinger, Rahul Paul
2009 C conf
Assimilation of Enterprise Systems: The Mediating Role of Information Integration of Information Impact.
ICIS
Kuo-Chung Chang, William J. Kettinger, Chen Zhang
2009 J jnl
Managing the Vendor Set: Achieving Best Pricing and Quality Service in IT Outsourcing.
MIS Q. Executive
Robin S. Poston, William J. Kettinger, Judith C. Simon
2009 J jnl
Understanding the consequences of information systems service quality on IS service reuse.
Inf. Manag.
William J. Kettinger, Sung-Hee "Sunny" Park, Jeffery Smith
2009 J jnl
When users are IT experts too: the effects of joint IT competence and partnership on satisfaction with enterprise-level systems implementation.
Eur. J. Inf. Syst.
Joshua M. Davis, William J. Kettinger, Dimitar G. Kunev
2008 — conf
Striking the Right Balance When Users are Good at IT Too!: Partnering for Enterprise System Success.
AMCIS
Joshua M. Davis, William J. Kettinger
2008 C conf
Why People Continue to Use Social Networking Services: Developing a Comprehensive Model.
ICIS
Tao Hu, William J. Kettinger
2006 J jnl
An Evolutionary Information-Processing Theory of Knowledge Creation.
J. Assoc. Inf. Syst.
Yuan Li, William J. Kettinger
2006 C conf
The Role of Electronic Integration and Absorptive Capacity on Interorganizational Cost Management in Supply Chains.
ICIS
Lorraine Lee, Louis Fayard, William J. Kettinger, Robert Leitch
2005 J jnl
Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality.
MIS Q.
William J. Kettinger, Choong C. Lee
2004 J jnl
Informating the Clan: Controlling Physicians' Costs and Outcomes.
MIS Q.
Rajiv Kohli, William J. Kettinger
2004 J jnl
Strategic aspirations for net-enabled business.
Eur. J. Inf. Syst.
Gary Hackbarth, William J. Kettinger
2003 — conf
The Extent of Enterprise System Adoption in Companies: A Multiple Theoretical Perspective.
AMCIS
Kuo-Chung Chang, Andrew Gold, William J. Kettinger
2002 J jnl
Understanding the IS-user divide in IT innovation.
Commun. ACM
William J. Kettinger, Choong C. Lee
2001 J jnl
Process Management and Supply-Chain Integration at the Bose Corporation.
Interfaces
Albert H. Segars, Warren J. Harkness, William J. Kettinger
2000 J jnl
Building an E-Business Strategy.
Inf. Syst. Manag.
Gary Hackbarth, William J. Kettinger
1997 C conf
"Zoning-in" on information systems service quality: continuous refinement of the SERVQUAL measurement.
ICIS
William J. Kettinger, Choong C. Lee
1997 J jnl
Business Process Change and Organizational Performance: Exploring an Antecedent Model.
J. Manag. Inf. Syst.
Subo Guha, Varun Grover, William J. Kettinger, James T. C. Teng
1997 J jnl
Business Process Change: A Study of Methodologies, Techniques, and Tools.
MIS Q.
William J. Kettinger, James T. C. Teng, Subashish Guha
1997 J jnl
Pragmatic Perspectives on the Measurement of Information Systems Service Quality.
MIS Q.
William J. Kettinger, Choong C. Lee
1997 C conf
Selling in the era of the "Net": integration of electronic commerce in small firms.
ICIS
William J. Kettinger, Gary Hackbarth
1997 J jnl
Special Section: The Impacts of Business Process Change on Organizational Performance.
J. Manag. Inf. Syst.
Varun Grover, William J. Kettinger
1996 J jnl
Information architectural design in business process reengineering.
J. Inf. Technol.
William J. Kettinger, James T. C. Teng, Subashish Guha
1996 J jnl
Market Segmentation of Information Systems Academic Programs based on Job Placement: A Model and Pilot Study.
J. Inf. Syst. Educ.
Choong C. Lee, William J. Kettinger, Jean-Pierre Kullboer
1996 J jnl
Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation.
MIS Q.
Warren Harkness, William J. Kettinger, Albert H. Segars
1995 J jnl
Business Process Redesign and Information Architecture: Exploring the Relationships.
Data Base
James T. C. Teng, William J. Kettinger
1995 J jnl
Special Section: Toward a Theory of Business Process Change Management.
J. Manag. Inf. Syst.
William J. Kettinger, Varun Grover
1995 J jnl
The Implementation of Business Process Reengineering.
J. Manag. Inf. Syst.
Varun Grover, Seung Ryul Jeong, William J. Kettinger, Shouhong Wang
1994 J jnl
National infrastructure diffusion and the U.S. information super highway.
Inf. Manag.
William J. Kettinger
1994 J jnl
Strategic Information Systems Revisited: A Study in Sustainability and Performance.
MIS Q.
William J. Kettinger, Varun Grover, Subashish Guha, Albert H. Segars
1994 J jnl
Strategic users of information technology: a longitudinal analysis of organizational strategy and performance.
J. Strateg. Inf. Syst.
Albert H. Segars, Varun Grover, William J. Kettinger
1993 J jnl
The Chief Information Officer: A Study of Managerial Roles.
J. Manag. Inf. Syst.
Varun Grover, Seung Ryul Jeong, William J. Kettinger, Choong C. Lee
1992 C conf
Business Process Redesign and Information Architecture: Establishing the Missing Links.
ICIS
James T. C. Teng, William J. Kettinger, Subashish Guha