| Year | Rank | Type | Title / Venue / Authors |
|---|---|---|---|
| 2011 | — | ch. |
The Science of Service Systems
|
| 2011 | — | ch. |
The Science of Service Systems
|
| 2011 | — | book |
|
| 2009 | — | conf |
The pursuit of value co-creation: Engineering service applications to achieve customer satisfaction.
SOLI
|
| 2007 | A | conf |
ICSOC
|
| 2007 | A* | conf |
KDD
|
| 2007 | — | conf |
IEEE SCC
|
| 2007 | — | conf |
BPSC
|
| 2006 | — | conf |
IEEE SCC
|
| 2006 | — | conf |
IEEE SCC
|
| 2005 | B | conf |
ACM Symposium on Document Engineering
|
| 2005 | J | jnl |
Computer
|
| 2004 | — | conf |
ICEIS (2)
|
| 2004 | A | conf |
CIKM
|
| 2003 | — | conf |
ICEIS (1)
|
| 2002 | J | jnl |
IBM Syst. J.
|