Ulrike Gretzel

87 papers C 36Journal 36Unranked 11
YearRankTypeTitle / Venue / Authors
2026 — conf
Introduction to the Minitrack on Netnography in System Sciences Research.
HICSS
Robert Kozinets, Tung Bui, Ulrike Gretzel
2026 J jnl
Special issue on "Smart tourism 2.0: Perspectives with geospatial data and AI".
Electron. Mark.
Jinwon Kim, Seongsoo Jang, Ulrike Gretzel, Chulmo Koo
2025 J jnl
AI-powered smart tourism 2.0: A 10-year retrospective and updated model.
Electron. Mark.
Chulmo Koo, Seunghun Shin, Ulrike Gretzel, Zheng Xiang
2025 J jnl
AI-powered smartphones and phygital tourism experiences: implications and future research directions.
J. Inf. Technol. Tour.
Ugljesa Stankov, Ulrike Gretzel, Miroslav D. Vujicic
2025 — conf
Introduction to the Minitrack on Netnography in System Sciences Research.
HICSS
Ulrike Gretzel, Tung Bui, Robert Kozinets
2024 J jnl
Accessibility of tourism 4.0 - designing more meaningful and inclusive tourist experiences.
Univers. Access Inf. Soc.
Ugljesa Stankov, Miroslav D. Vujicic, Pilar Orero, Ulrike Gretzel
2024 — conf
Introduction to the Minitrack on Applying Netnographic Research in the System Sciences Context - Insights, Illustrations, and Intersections.
HICSS
Robert Kozinets, Ulrike Gretzel, Tung Bui
2024 — conf
Introduction to the Minitrack on Hospitality and Tourism in a Global Digital Economy - New Models, Services, and Performance.
HICSS
Karin Högberg, Elin Wihlborg, Ulrike Gretzel
2024 — conf
Under Pressure: A Netnographic Study of Threats to Influencer and Creator Mental Health.
HICSS
Ulrike Gretzel, Tanja Schöllhammer
2023 J jnl
Explicating affordances in travel information search: investigating device use in relation to goals and personal characteristics.
J. Inf. Technol. Tour.
Zohreh (Zara) Zarezadeh, Pierre Benckendorff, Ulrike Gretzel
2023 — conf
Introduction to the Minitrack on Hospitality and Tourism in a Global Digital Economy - New Models, Services, and Performance.
HICSS
Ulrike Gretzel, Elin Wihlborg, Karin Högberg
2022 — conf
Introduction to the Minitrack on Hospitality and Tourism in a Global Digital Economy - New Models, Services, and Performance.
HICSS
Elin Wihlborg, Ulrike Gretzel, Karin Högberg
2022 J jnl
The pandemic of loneliness: designing smart tourism for combating loneliness.
J. Inf. Technol. Tour.
Ugljesa Stankov, Ulrike Gretzel, Miroslav D. Vujicic, Vanja Pavlukovic, Tamara Jovanovic, Milica Solarevic, Marija Cimbaljevic
2021 J jnl
Artificial intelligence (AI) and robotics in travel, hospitality and leisure.
Electron. Mark.
Chulmo Koo, Zheng Xiang, Ulrike Gretzel, Marianna Sigala
2021 J jnl
Digital well-being in the tourism domain: mapping new roles and responsibilities.
J. Inf. Technol. Tour.
Ugljesa Stankov, Ulrike Gretzel
2021 J jnl
ICTs and well-being: challenges and opportunities for tourism.
J. Inf. Technol. Tour.
Ulrike Gretzel, Ugljesa Stankov
2021 J jnl
My heritage in my pocket: mobile device and app use by genealogy tourists.
J. Inf. Technol. Tour.
Heather Kennedy-Eden, Ulrike Gretzel
2020 J jnl
Collaborating against COVID-19: bridging travel and travel tech.
J. Inf. Technol. Tour.
Isaac Mizrachi, Ulrike Gretzel
2020 J jnl
Tourism 4.0 technologies and tourist experiences: a human-centered design perspective.
J. Inf. Technol. Tour.
Ugljesa Stankov, Ulrike Gretzel
2020 J jnl
e-Tourism beyond COVID-19: a call for transformative research.
J. Inf. Technol. Tour.
Ulrike Gretzel, Matthias Fuchs, Rodolfo Baggio, Wolfram Höpken, Rob Law, Julia Neidhardt, Juho Pesonen, Markus Zanker, Zheng Xiang
2018 C conf
Household Food Waste, Tourism and Social Media: A Research Agenda.
ENTER
Jamie Murphy, Ulrike Gretzel, Juho Pesonen, Anne-Liise Elorinne, Kirsi Silvennoinen
2018 J jnl
Impact of humour on firm-initiated social media conversations.
J. Inf. Technol. Tour.
Jing Ge, Ulrike Gretzel
2017 J jnl
Likes - The key to my happiness: The moderating effect of social influence on travel experience.
Inf. Manag.
Darshana Sedera, Sachithra Lokuge, Maura Atapattu, Ulrike Gretzel
2017 C conf
The Role of Humour in Driving Customer Engagement.
ENTER
Jing Ge, Ulrike Gretzel
2017 J jnl
Tracking tourists' travel with smartphone-based GPS technology: a methodological discussion.
J. Inf. Technol. Tour.
Anne Hardy, Sarah Hyslop, Kate Booth, Brady Robards, Jagannath Aryal, Ulrike Gretzel, Richard Eccleston
2016 J jnl
An experience-based taxonomy of branded hotel mobile application features.
J. Inf. Technol. Tour.
Chris Gibbs, Ulrike Gretzel, Jesse Saltzman
2016 J jnl
Conceptualizing tourist videography.
J. Inf. Technol. Tour.
Anja Dinhopl, Ulrike Gretzel
2016 C conf
Innovation-Related Organizational Decision-Making: The Case of Responsive Web Design.
ENTER
Chris Gibbs, Ulrike Gretzel, Zahra Noorani
2016 — conf
Location privacy acceptance: attitudes to transport-based location-aware mobile applications on a university campus.
ACIS
Peter W. Eklund, Edward Dou, Ulrike Gretzel
2015 C conf
Changing Practices/New Technologies: Photos and Videos on Vacation.
ENTER
Anja Dinhopl, Ulrike Gretzel
2015 J jnl
Conceptual foundations for understanding smart tourism ecosystems.
Comput. Hum. Behav.
Ulrike Gretzel, Hannes Werthner, Chulmo Koo, Carlos Lamsfus
2015 C conf
Drivers of Responsive Website Design Innovation by Destination Marketing Organizations.
ENTER
Chris Gibbs, Ulrike Gretzel
2015 J jnl
Future research issues in IT and tourism.
J. Inf. Technol. Tour.
Hannes Werthner, Aurkene Alzua-Sorzabal, Lorenzo Cantoni, Astrid Dickinger, Ulrike Gretzel, Dietmar Jannach, Julia Neidhardt, Birgit Pröll, Francesco Ricci, Miriam Scaglione, Brigitte Stangl, Oliviero Stock, Markus Zanker
2015 J jnl
Smart tourism: foundations and developments.
Electron. Mark.
Ulrike Gretzel, Marianna Sigala, Zheng Xiang, Chulmo Koo
2015 — ch.
Source Factors in Recommender System Credibility Evaluation.
Recommender Systems Handbook
Kyung Hyan Yoo, Ulrike Gretzel, Markus Zanker
2015 J jnl
Special issue on Smart Tourism Systems: Convergence of information technologies, business models, and experiences.
Comput. Hum. Behav.
Hannes Werthner, Chulmo Koo, Ulrike Gretzel, Carlos Lamsfus
2015 J jnl
Special issue on smart tourism: convergence of information technologies, experiences, and theories.
Electron. Mark.
Ulrike Gretzel, Chulmo Koo, Marianna Sigala, Zheng Xiang
2014 C conf
Breaking Up is Hard to Do: Why Do Travellers Unlike Travel-Related Organizations?
ENTER
Ulrike Gretzel, Anja Dinhopl
2014 C conf
Strategic Use of Social Media Affordances for Marketing: A Case Study of Chinese DMOs.
ENTER
Jing Ge, Ulrike Gretzel, Rodney J. Clarke
2013 C conf
Destination Expertise in Online Travel Communities.
ENTER
Martin Hochmeister, Ulrike Gretzel, Hannes Werthner
2013 — book
Persuasive Recommender Systems - Conceptual Background and Implications
Kyung Hyan Yoo, Ulrike Gretzel, Markus Zanker
2012 C conf
Differences in Social Presence Perceptions.
ENTER
Myunghwa Kang, Ulrike Gretzel
2012 J jnl
Special Issue on Qualitative Approaches to E-marketing and Online Consumer Behaviour: Guest Editors' Introduction.
J. Theor. Appl. Electron. Commer. Res.
Inma Rodríguez-Ardura, Gerard Ryan, Ulrike Gretzel
2012 C conf
What's in a Travel Review Title?
ENTER
Silvia De Ascaniis, Ulrike Gretzel
2011 — ch.
Creating More Credible and Persuasive Recommender Systems: The Influence of Source Characteristics on Recommender System Evaluations.
Recommender Systems Handbook
Kyung Hyan Yoo, Ulrike Gretzel
2011 J jnl
Influence of personality on travel-related consumer-generated media creation.
Comput. Hum. Behav.
Kyung Hyan Yoo, Ulrike Gretzel
2011 J jnl
Tourist-Activated Networks: Implications for Dynamic Bundling and EN Route Recommendations.
J. Inf. Technol. Tour.
Florian Zach, Ulrike Gretzel
2011 C conf
Travel Opinion Leaders and Seekers.
ENTER
Kyung Hyan Yoo, Ulrike Gretzel, Florian Zach
2010 J jnl
Antecedents and Impacts of Trust in Travel-Related Consumer-Generated Media.
J. Inf. Technol. Tour.
Kyung Hyan Yoo, Ulrike Gretzel
2010 C conf
Do Negative Experiences Always Lead to Dissatisfaction? - Testing Attribution Theory in the Context of Online Travel Reviews.
ENTER
Jingxian Jiang, Ulrike Gretzel, Rob Law
2010 C ed.
Information and Communication Technologies in Tourism, ENTER 2010, Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010
ENTER
Ulrike Gretzel, Rob Law, Matthias Fuchs
2010 J jnl
Innovation in the Web Marketing Programs of American Convention and Visitor Bureaus.
J. Inf. Technol. Tour.
Florian Zach, Ulrike Gretzel, Zheng Xiang
2010 C conf
Looking Does not Automatically Lead to Booking: Analysis of Clickstreams on a Chinese Travel Agency Website.
ENTER
Jun Shao, Ulrike Gretzel
2009 C conf
Comparison of Deceptive and Truthful Travel Reviews.
ENTER
Kyung Hyan Yoo, Ulrike Gretzel
2009 C conf
Effectiveness of eBrochures: An Analysis of Use Patterns.
ENTER
Faiz Anuar, Zheng Xiang, Ulrike Gretzel
2009 C ed.
Information and Communication Technologies in Tourism, ENTER 2009, Proceedings of the International Conference in Amsterdam, The Netherlands, 2009
ENTER
Wolfram Höpken, Ulrike Gretzel, Rob Law
2009 C conf
Role of Community Informatics in Heritage Tourism Development.
ENTER
Ulrike Gretzel, Hanyoung Go, KyungHee Lee, Tazim Jamal
2009 — conf
The Influence of Virtual Representatives on Recommender System Evaluation.
AMCIS
Kyung Hyan Yoo, Ulrike Gretzel
2009 C conf
Trust in Travel-related Consumer Generated Media.
ENTER
Kyung Hyan Yoo, Yoonjung Lee, Ulrike Gretzel, Daniel R. Fesenmaier
2008 C ed.
Information and Communication Technologies in Tourism, ENTER 2008, Proceedings of the International Conference in Innsbruck, Austria, 2008
ENTER
Peter O'Connor, Wolfram Höpken, Ulrike Gretzel
2008 C conf
Investigating the Effects of Product Type on Online Decision-Making Styles.
ENTER
Young A. Park, Ulrike Gretzel
2008 J jnl
The Influence of Perceived Credibility on Preferences for Recommender Systems as Sources of Advice.
J. Inf. Technol. Tour.
Kyung Hyan Yoo, Ulrike Gretzel
2008 C conf
Tourist Activated Networks: Implications for Dynamic Packaging Systems in Tourism.
ENTER
Florian Zach, Ulrike Gretzel, Daniel R. Fesenmaier
2008 C conf
Use and Impact of Online Travel Reviews.
ENTER
Ulrike Gretzel, Kyung Hyan Yoo
2008 J jnl
Using Location-based Tracking Data to Analyze the Movements of City Tourists.
J. Inf. Technol. Tour.
Marko Modsching, Ronny Kramer, Klaus ten Hagen, Ulrike Gretzel
2008 J jnl
What Motivates Consumers to Write Online Travel Reviews?
J. Inf. Technol. Tour.
Kyung Hyan Yoo, Ulrike Gretzel
2007 C conf
Behavioural Impacts of Mobile Tour Guides.
ENTER
Ronny Kramer, Marko Modsching, Klaus ten Hagen, Ulrike Gretzel
2007 — conf
Effectiveness of Mobile Recommender Systems for Tourist Destinations: A User Evaluation.
AAAI Spring Symposium: Interaction Challenges for Intelligent Assistants
Marko Modsching, Ronny Kramer, Klaus ten Hagen, Ulrike Gretzel
2007 — conf
Effectiveness of Mobile Recommender Systems for Tourist Destinations: A User Evaluation.
Interaction Challenges for Intelligent Assistants
Marko Modsching, Ronny Kramer, Klaus ten Hagen, Ulrike Gretzel
2007 J jnl
Introduction to the Special Issue on Travel Information Search.
J. Inf. Technol. Tour.
Ulrike Gretzel
2007 C conf
Web-based Recommenders for Personalized City Tours: A Usage Analysis.
ENTER
Ronny Kramer, Marko Modsching, Klaus ten Hagen, Ulrike Gretzel
2006 C conf
A Field Trial to Elicit Individual Preferences in the Context of a Mobile Dynamic Tour Guide.
ENTER
Ronny Kramer, Marko Modsching, Klaus ten Hagen, Ulrike Gretzel
2006 C conf
Capturing the Beaten Paths: A Novel Method for Analysing Tourists' Spatial Behaviour at an Urban Destination.
ENTER
Marko Modsching, Ronny Kramer, Ulrike Gretzel, Klaus ten Hagen
2006 C conf
Evaluation of Emerging Technologies in Tourism: The Case of Travel Search Engines.
ENTER
Young A. Park, Ulrike Gretzel
2006 C conf
Measuring the Credibility of Recommender Systems.
ENTER
Kyung Hyan Yoo, Ulrike Gretzel
2006 J jnl
Persuasion in Recommender Systems.
Int. J. Electron. Commer.
Ulrike Gretzel, Daniel R. Fesenmaier
2005 C conf
Persuasiveness of Preference Elicitation Processes in Destination Recommendation Systems.
ENTER
Ulrike Gretzel, Daniel R. Fesenmaier
2004 C conf
Intelligent Search Support: Building Search Term Associations for Tourism-Specific Search Engines.
ENTER
Ulrike Gretzel, Karl Wöber
2004 C conf
Tell Me Who You Are and I Will Tell You Where to Go: Travel Personality Testing for Destination Recommendation Systems.
ENTER
Ulrike Gretzel, Nicole Mitsche, Yeong-Hyeon Hwang, Daniel R. Fesenmaier
2004 J jnl
Tell Me Who You Are and I Will Tell You Where to Go: Use of Travel Personalities in Destination Recommendation Systems.
J. Inf. Technol. Tour.
Ulrike Gretzel, Nicole Mitsche, Yeong-Hyeon Hwang, Daniel R. Fesenmaier
2003 C conf
Experience-based Internet Marketing: An Exploratory Study of Sensory Experiences Associated with Pleasure Travel to the Midwest United States.
ENTER
Ulrike Gretzel, Daniel R. Fesenmaier
2003 J jnl
Implementing a Knowledge-Based Tourism Marketing Information System: The Illinois Tourism Network.
J. Inf. Technol. Tour.
Ulrike Gretzel, Daniel R. Fesenmaier
2002 C conf
Behavioral Foundations for Human-Centric Travel Decision-Aid Systems.
ENTER
Yeong-Hyeon Hwang, Ulrike Gretzel, Daniel R. Fesenmaier
2002 C conf
Implementing Knowledge-Based Interfirm Networks in Heterogeneous B2B Environments: A Case Study of the Illinois Tourism Network.
ENTER
Ulrike Gretzel, Daniel R. Fesenmaier
2002 J jnl
Intelligent Systems for Tourism.
IEEE Intell. Syst.
Steffen Staab, Hannes Werthner, Francesco Ricci, Alexander Zipf, Ulrike Gretzel, Daniel R. Fesenmaier, Cécile Paris, Craig A. Knoblock
2001 — ch.
Defining Internet Readiness for the Tourism Industry: Concepts and Case Study.
Lectures in E-Commerce
Ulrike Gretzel, Daniel R. Fesenmaier
2001 C conf
Measuring Effective IT Use among American Convention and Visitors Bureaus.
ENTER
Ulrike Gretzel, Daniel R. Fesenmaier