Ulrich Gnewuch

42 papers C 8Misc 1Journal 9Unranked 23

Year	Rank	Type	Title / Venue / Authors
2025	—	`conf`	Designing Adaptive LLM-Based Social Robots for Retail Sales Consultations. ECIS Leon Hanschmann, Ulrich Gnewuch, Carolin Kaiser, Alexander Mädche
2025	—	`conf`	Explanation Provision Strategies in LLM-based Data Assistants: Impact on Extraneous Cognitive Load, Trust, and Task Performance. ECIS Ana-Maria Sîrbu, Till Carlo Schelhorn, Ulrich Gnewuch
2025	—	`conf`	Facilitating Design Knowledge Access With a Generative AI-Based Conversational Assistant. ECIS Michael Gau, Ulrich Gnewuch
2024	—	`conf`	Designing a Large Language Model Based Open Data Assistant for Effective Use. DESRIST Till Carlo Schelhorn, Ulrich Gnewuch, Alexander Maedche
2024	J	`jnl`	More Than a Bot? The Impact of Disclosing Human Involvement on Customer Interactions with Hybrid Service Agents. Inf. Syst. Res. Ulrich Gnewuch, Stefan Morana, Oliver Hinz, Ralf Kellner, Alexander Maedche
2024	—	`conf`	Robot Shopping Assistants: How Emotional Versus Rational Robot Designs Affect Consumer Trust and Purchase Decisions. ECIS Ulrich Gnewuch, Leon Hanschmann, Carolin Kaiser, René Schallner, Alexander Mädche
2024	J	`jnl`	Translating AI Ethics Principles into Practice to Support Robotic Process Automation Implementation. MIS Q. Executive Dörte Schulte-Derne, Ulrich Gnewuch
2023	—	`conf`	Design Principles in Information Systems Research: Trends in Construction and Formulation. AMCIS Timo Strohmann, Dominik Siemon, Edona Elshan, Ulrich Gnewuch
2023	J	`jnl`	Designing Conversational Dashboards for Effective Use in Crisis Response. J. Assoc. Inf. Syst. Marcel Ruoff, Ulrich Gnewuch, Alexander Maedche, Benjamin Scheibehenne
2023	—	`conf`	Designing a Conversation Mining System for Customer Service Chatbots. ECIS Daniel Schloß, Juan D. G. Espitia, Ulrich Gnewuch
2023	—	`conf`	Saleshat: A LLM-Based Social Robot for Human-Like Sales Conversations. CONVERSATIONS Leon Hanschmann, Ulrich Gnewuch, Alexander Maedche
2023	C	`conf`	The New Dream Team? A Review of Human-AI Collaboration Research From a Human Teamwork Perspective. ICIS Marvin Braun, Maike Greve, Ulrich Gnewuch
2023	—	`conf`	Towards Designing a NLU Model Improvement System for Customer Service Chatbots. Wirtschaftsinformatik Daniel Schloß, Ulrich Gnewuch, Alexander Maedche
2022	—	`conf`	A Framework of Personality Cues for Conversational Agents. HICSS Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch, Susanne Robra-Bissantz
2022	—	`conf`	A Personalized Conversational Agent to Treat Depression in Youth and Young Adults - A Transdisciplinary Design Science Research Project. DESRIST Florian Onur Kuhlmeier, Ulrich Gnewuch, Stefan Lüttke, Eva-Lotta Brakemeier, Alexander Mädche
2022	Misc	`conf`	BotOrNot: A Platform for Conducting Experiments with Undisclosed Chat Agents. MuC Leon Hanschmann, Ulrich Gnewuch, Alexander Maedche
2022	C	`conf`	Can Humanizing Voice Assistants Unleash the Potential of Voice Commerce? ICIS Fabian Reinkemeier, Ulrich Gnewuch, Waldemar Toporowski
2022	—	`conf`	Designing Effective Conversational Repair Strategies for Chatbots. ECIS Fabian Reinkemeier, Ulrich Gnewuch
2022	J	`jnl`	Designing Personality-Adaptive Conversational Agents for Mental Health Care. Inf. Syst. Frontiers Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch, Susanne Robra-Bissantz
2022	—	`conf`	Match or Mismatch? How Matching Personality and Gender between Voice Assistants and Users Affects Trust in Voice Commerce. HICSS Fabian Reinkemeier, Ulrich Gnewuch
2022	J	`jnl`	Multiexperience. Bus. Inf. Syst. Eng. Ulrich Gnewuch, Marcel Ruoff, Christian Peukert, Alexander Maedche
2022	J	`jnl`	Opposing Effects of Response Time in Human-Chatbot Interaction. Bus. Inf. Syst. Eng. Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche
2022	C	`conf`	The Impact of Conversational Assistance on the Effective Use of Forecasting Support Systems: A Framed Field Experiment. ICIS Saskia Haug, Marcel Ruoff, Ulrich Gnewuch
2022	—	`conf`	Toward a Method for Reviewing Software Artifacts from Practice. DESRIST Ulrich Gnewuch, Alexander Maedche
2022	C	`conf`	Towards Designing a Conversation Mining System for Customer Service Chatbots. ICIS Daniel Schloß, Ulrich Gnewuch, Alexander Maedche
2022	J	`jnl`	Understanding the impact of control levels over emotion-aware chatbots. Comput. Hum. Behav. Ivo Benke, Ulrich Gnewuch, Alexander Maedche
2021	—	`conf`	Designing Conversational Dashboards for Effective Use in Crisis Response. ECIS Marcel Ruoff, Ulrich Gnewuch
2021	—	`conf`	Designing Multimodal BI&A Systems for Co-Located Team Interactions. ECIS Marcel Ruoff, Ulrich Gnewuch
2021	—	`conf`	The Benefits and Caveats of Personality-Adaptive Conversational Agents in Mental Health Care. AMCIS Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch, Susanne Robra-Bissantz
2021	C	`conf`	Understanding Employee Responses to Software Robots: A Systematic Literature Review. ICIS Anja Seiffer, Ulrich Gnewuch, Alexander Maedche
2020	—	`—`	Social cues in human-chatbot interaction. Ulrich Gnewuch
2020	—	`conf`	The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots. ECIS Stefan Morana, Ulrich Gnewuch, Dominik Jung, Carsten Granig
2020	—	`conf`	The Effect of Perceived Similarity in Dominance on Customer Self-Disclosure to Chatbots in Conversational Commerce. ECIS Ulrich Gnewuch, Meng Yu, Alexander Maedche
2019	J	`jnl`	A Taxonomy of Social Cues for Conversational Agents. Int. J. Hum. Comput. Stud. Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche
2019	—	`conf`	Gender Bias in Chatbot Design. CONVERSATIONS Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche
2019	—	`conf`	Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis. Wirtschaftsinformatik Jasper Feine, Stefan Morana, Ulrich Gnewuch
2018	—	`conf`	Designing Conversational Agents for Energy Feedback. DESRIST Ulrich Gnewuch, Stefan Morana, Carl Simon Heckmann, Alexander Maedche
2018	—	`conf`	Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction. ECIS Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche
2017	J	`jnl`	Interaktion mit smarten Systemen - Aktueller Stand und zukünftige Entwicklungen im Bereich der Nutzerassistenz. Wirtschaftsinformatik Manag. Stefan Morana, Celina Friemel, Ulrich Gnewuch, Alexander Maedche, Jella Pfeiffer
2017	C	`conf`	Towards Designing Cooperative and Social Conversational Agents for Customer Service. ICIS Ulrich Gnewuch, Stefan Morana, Alexander Mädche
2017	C	`conf`	Understanding the Influence of Personality Traits on Gamification: The Role of Avatars in Energy Saving Tasks. ICIS Nils Bergmann, Silvia Schacht, Ulrich Gnewuch, Alexander Mädche
2016	C	`conf`	The Effect of Learning on the Effective Use of Enterprise Systems. ICIS Ulrich Gnewuch, Phillip Haake, Benjamin Müller, Alexander Mädche