Susan Feng Lu

17 papers C 1Journal 14Unranked 2
YearRankTypeTitle / Venue / Authors
2025 J jnl
Revolutionizing Healthcare: A Comprehensive Examination of Telemedicine's Journey, Hurdles, and Future Frontiers.
Found. Trends Technol. Inf. Oper. Manag.
Susan Feng Lu, Shujing Sun
2023 J jnl
Designing supply chain strategies against epidemic outbreaks such as COVID-19: Review and future research directions.
Decis. Sci.
Kannan Govindan, Suresh P. Sethi, T. C. E. Cheng, Susan Feng Lu
2023 J jnl
Does Social Media Dominate Government Report Cards in Influencing Nursing Home Demand?
Manuf. Serv. Oper. Manag.
Yuanchen Li, Lauren Xiaoyuan Lu, Susan Feng Lu
2023 J jnl
Estimating the Stockout-Based Demand Spillover Effect in a Fashion Retail Setting.
Manuf. Serv. Oper. Manag.
Songtao Li, Lauren Xiaoyuan Lu, Susan Feng Lu, Simin Huang
2023 J jnl
Worker Experience and Donor Heterogeneity: The Impact of Charitable Workers on Donors' Blood Donation Decisions.
Manuf. Serv. Oper. Manag.
Wilson Lin, Susan Feng Lu, Tianshu Sun
2022 J jnl
Does Nonprofit Ownership Matter for Firm Performance? Financial Distress and Ownership Conversion of Nursing Homes.
Manag. Sci.
Lauren Xiaoyuan Lu, Susan Feng Lu
2022 J jnl
Patient Routing to Skilled Nursing Facilities: The Consequences of the Medicare Reimbursement Rule.
Manag. Sci.
Ginger Zhe Jin, Ajin Lee, Susan Feng Lu
2022 J jnl
The Value of Health Information Technology Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients.
Manuf. Serv. Oper. Manag.
Yao Li, Lauren Xiaoyuan Lu, Susan Feng Lu, Jian Chen
2021 J jnl
Does Competition Improve Service Quality? The Case of Nursing Homes Where Public and Private Payers Coexist.
Manag. Sci.
Susan Feng Lu, Konstantinos Serfes, Gerard J. Wedig, Bingxiao Wu
2020 J jnl
Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State.
Inf. Syst. Res.
Shujing Sun, Susan Feng Lu, Huaxia Rui
2019 — conf
Does Telemedicine Reduce ED Congestion? Evidence from New York State.
HICSS
Shujing Sun, Susan Feng Lu, Huaxia Rui
2018 J jnl
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida.
Manag. Sci.
Susan Feng Lu, Huaxia Rui
2018 J jnl
Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes.
Manag. Sci.
Susan Feng Lu, Huaxia Rui, Abraham Seidmann
2018 C conf
Does Telemedicine Improve Operational Efficiency? Evidence from New York Emergency Departments.
ICIS
Shujing Sun, Susan Feng Lu, Huaxia Rui
2017 J jnl
Do Mandatory Overtime Laws Improve Quality? Staffing Decisions and Operational Flexibility of Nursing Homes.
Manag. Sci.
Susan Feng Lu, Lauren Xiaoyuan Lu
2015 — conf
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida.
HICSS
Susan Feng Lu, Huaxia Rui
2013 J jnl
Clustering, Agency Costs and Operating Efficiency: Evidence from Nursing Home Chains.
Manag. Sci.
Susan Feng Lu, Gerard J. Wedig