Steven Alter

157 papers A 1C 13Misc 1Journal 62Unranked 79
YearRankTypeTitle / Venue / Authors
2025 — conf
AI-Based Requirements Analysis Assistant that Applies Explicit Knowledge and Includes Humans in the Loop.
CAiSE (1)
Steven Alter
2025 — conf
Can an LLM Use Work System Axioms When Describing Work Systems for Requirements Analysis?
BPMDS/EMMSAD@CAiSE
Steven Alter
2025 J jnl
Making cyber-human systems smarter.
Inf. Syst.
Steven Alter
2025 — conf
The Work System Perspective as a Nexus Between Silos in IS Modeling and Between Rigor and Broad Usability.
CAiSE Forum
Steven Alter
2025 — conf
Using Five LLMs to Suggest Factors Related to the Extent of Success in IS Usage.
AMCIS
Steven Alter
2025 — conf
Using an LLM to Create Situation-Specific Knowledge Graphs Based on a Domain Knowledge Graph: Practical Possibilities and Semantic Challenges.
CAiSE Workshops
Steven Alter
2024 — conf
Applications of AI in sociotechnical work systems: Fundamental change or just a type of partial automation?
STPIS
Steven Alter
2024 J jnl
Combining Low-Code/No-Code with Noncompliant Workarounds to Overcome a Corporate System's Limitations.
MIS Q. Executive
Robert M. Davison, Louie H. M. Wong, Steven Alter
2024 — conf
Could a Large Language Model Contribute Significantly to Requirements Analysis?
BPMDS/EMMSAD@CAiSE
Steven Alter
2024 C conf
Extending BPM by Treating Processes as Components of Work Systems that Produce Product/Services Valued by Their Customers.
ICIS
Steven Alter
2024 J jnl
Informing Enterprise Knowledge Graphs with a Work System Perspective.
Enterp. Model. Inf. Syst. Archit.
Andrei Chis, Ana-Maria Ghiran, Steven Alter
2024 J jnl
Principles for analyzing, designing and evaluating the situated use of intelligent machines.
Inf. Technol. People
Steven Alter
2024 — conf
Produce a Useful and Teachable Theoretical Foundation for IS Engineering.
CAiSE Research Projects Exhibition
Steven Alter
2024 J jnl
Re-Conceptualizing Information System Usage as Usage by (Increasingly Automated) Work Systems.
Commun. Assoc. Inf. Syst.
Steven Alter
2024 — conf
Validating Generalizations about AI and Its Uses.
HICSS
Steven Alter
2024 — conf
Vanquishing "Theory As King" By Focusing Instead On Rigorous Generalizations.
ECIS
Steven Alter
2023 A conf
Can Information System Engineering Make Cyber-Human Systems Smarter?
CAiSE
Steven Alter
2023 — conf
How Can You Verify that I Am Using AI? Complementary Frameworks for Describing and Evaluating AI-Based Digital Agents in their Usage Contexts.
HICSS
Steven Alter
2022 — conf
A Framework for Describing Theoretical Perspectives: Overview and Application to the Work System Perspective.
HICSS
Steven Alter
2022 — conf
Agent Responsibility Framework for Digital Agents: Roles and Responsibilities Related to Facets of Work.
BPMDS/EMMSAD@CAiSE
Steven Alter
2022 — conf
Digital Transformation Progress Model for Supporting Co-creation During a Digital Transformation Initiative.
TDIT
Steven Alter
2022 — conf
Extending a Work System Metamodel Using a Knowledge Graph to Support IS Visualization and Development.
ER Forum/PhD Symposium
Steven Alter
2022 — conf
Responsibility Modeling for Operational Contributions of Algorithmic Agents.
AMCIS
Steven Alter
2022 J jnl
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems.
Int. J. Inf. Manag.
Steven Alter
2021 — conf
An Open-Ended Work System Knowledge Model for Visualizing, Organizing, and Accessing Knowledge about Information Systems in Organizational Settings.
HICSS
Steven Alter
2021 J jnl
Facets of Work: Enriching the Description, Analysis, Design, and Evaluation of Systems in Organizations.
Commun. Assoc. Inf. Syst.
Steven Alter
2021 — conf
Framework for Describing a Theoretical Perspective: Application to the Bunge-Wand-Weber Ontology and General Systems Theory.
ACIS
Steven Alter
2021 — conf
Requirements engineering for sociotechnical systems that may include mixed initiative interactions between humans and machines.
RESOSY@APSEC
Steven Alter
2021 J jnl
The coordination of workarounds: Insights from responses to misfits between local realities and a mandated global enterprise system.
Inf. Manag.
Robert M. Davison, Louie H. M. Wong, Carol X. J. Ou, Steven Alter
2020 — conf
Dimensions of Integration in Sociotechnical Systems.
STPIS
Steven Alter
2020 — conf
How Facets of Work Illuminate Sociotechnical Challenges of Industry 5.0.
ECIS
Steven Alter
2020 — conf
How Well Do Service Concepts Apply to Digital Services and Service Digitalization?
HICSS
Steven Alter
2020 J jnl
It is not my job: exploring the disconnect between corporate security policies and actual security practices in SMEs.
Inf. Comput. Secur.
Moufida Sadok, Steven Alter, Peter M. Bednar
2020 J jnl
Making Sense of Smartness in the Context of Smart Devices and Smart Systems.
Inf. Syst. Frontiers
Steven Alter
2020 J jnl
Satisfying Four Requirements for More Flexible Modeling Methods: Theory and Test Case.
Enterp. Model. Inf. Syst. Archit.
Dominik Bork, Steven Alter
2020 J jnl
Systems Analysis and Design Toolkit Based on Work System Theory and Its Extensions.
J. Database Manag.
Steven Alter, Dominik Bork
2020 — conf
Ten Lightweight Systems Analysis and Design Tools Based on Work System Theory and Its Extensions.
AMCIS
Steven Alter
2020 J jnl
The Philosopher's Corner: Taking Different Types of Knowledge Objects Seriously: A Step toward Generating Greater Value from IS Research.
Data Base
Steven Alter
2020 — conf
Using Work System Theory, Facets of Work, and Dimensions of Smartness to Characterize Applications and Impacts of Artificial Intelligence.
TDIT (1)
Steven Alter
2020 — conf
Using a Work System Perspective to Explore Operational Aspects of Digitalization.
CBI (2)
Steven Alter
2019 — conf
Adopted Globally but unusable Locally: What Workarounds Reveal about Adoption, Resistance, Compliance and non-Compliance.
ECIS
Robert M. Davison, Louie H. M. Wong, Steven Alter, Carol Ou
2019 J jnl
Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems.
Complex Syst. Informatics Model. Q.
Steven Alter
2019 J jnl
Design principles for establishing a multi-sided open innovation platform: lessons learned from an action research study in the medical technology industry.
Electron. Mark.
Christofer F. Daiberl, Sascha Julian Oks, Angela Roth, Kathrin M. Möslein, Steven Alter
2019 — conf
How Could Systems Analysis Use the Idea of "Responsible Information System"?
CAiSE Forum
Steven Alter
2019 — conf
Using a Framework for Describing Theoretical Perspectives to Identify High-Level Design Choices about the Scope and Content of Enterprise Models.
PrOse@PoEM
Steven Alter
2019 — conf
Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes.
Wirtschaftsinformatik
Steven Alter, Dominik Bork
2018 — conf
A Systems Theory of IT Innovation, Adoption, and Adaptation.
ECIS
Steven Alter
2018 — conf
A Work System Perspective on Enterprise Modelling: A Thought Experiment.
ECIS
Steven Alter
2018 J jnl
Applying Seven Images of Science in Exploring whether Information Systems Is a Science.
Commun. Assoc. Inf. Syst.
Steven Alter
2018 — conf
Applying Sociotechnical Thinking in the Competitive, Agile, Lean, Data-Driven World of Routine Work, Knowledge Work, and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems.
STPIS@CAiSE
Steven Alter
2018 Misc conf
Enterprise Modeling at the Work System Level: Evidence from Four Cases at DHL Express Europe.
PoEM
Thomas Köhler, Steven Alter, Brian H. Cameron
2018 — conf
In Pursuit of Systems Theories for Describing and Analyzing Systems in Organizations.
ECIS
Steven Alter
2018 — conf
Making Sense of Smart Living, Working, and Organizing Enhanced by Supposedly Smart Objects and Systems.
TDIT
Steven Alter
2018 — conf
Relaxing Modeling Criteria to Produce Genuinely Flexible, Controllable, and Usable Enterprise Modeling Methods.
EMISA
Dominik Bork, Steven Alter
2018 J jnl
Relaxing Modeling Criteria to Produce Genuinely Flexible, Controllable, and Usable Enterprise Modeling Methods.
EMISA Forum
Dominik Bork, Steven Alter
2018 J jnl
Rethinking the Prevailing Security Paradigm: Can User Empowerment with Traceability Reduce the Rate of Security Policy Circumvention?
Data Base
Soohyun Jeon, Anat Hovav, Jinyoung Han, Steven Alter
2018 J jnl
System Interaction Theory: Describing Interactions between Work Systems.
Commun. Assoc. Inf. Syst.
Steven Alter
2017 — conf
Answering Key Questions for Service Science.
ECIS
Steven Alter
2017 — conf
Improving Scrum User Stories and Product Backlog Using Work System Snapshots.
AMCIS
Narasimha Bolloju, Steven Alter, Anupriya Gupta, Simran Gupta, Sanyam Jain
2017 J jnl
Nothing is more practical than a good conceptual artifact... which may be a theory, framework, model, metaphor, paradigm or perhaps some other abstraction.
Inf. Syst. J.
Steven Alter
2017 C conf
Service System Axioms that Accept Positive and Negative Outcomes and Impacts of Service Systems.
ICIS
Steven Alter
2017 J jnl
Using a Work System Perspective to Expand BPM Research Use Cases.
J. Inf. Technol. Theory Appl.
Steven Alter, Jan Recker
2017 — conf
Work System Theory and Work System Method: A Bridge between Business and IT Views of IT-Reliant Systems in Organizations.
ISEC
Steven Alter
2016 J jnl
A Work System Front End for Object-Oriented Analysis and Design.
Int. J. Inf. Technol. Syst. Approach
Steven Alter, Narasimha Bolloju
2016 J jnl
Better Use Case Diagrams by Using Work System Snapshots.
Int. J. Inf. Technol. Syst. Approach
Narasimha Bolloju, Steven Alter
2016 — conf
Encapsulation as a Key Concern in Analysis and Design for Service Systems.
AMCIS
Steven Alter
2016 — conf
Factors Leading to Business Process Noncompliance and its Positive and Negative Effects: Empirical Insights from a Case Study.
AMCIS
Ermeson C. Andrade, Han van der Aa, Henrik Leopold, Steven Alter, Hajo A. Reijers
2016 C conf
Principles for "Purposefully Constructed Activity Systems" - A Step toward a Body of Knowledge for Information Systems.
ICIS
Steven Alter
2016 — conf
System Interaction Patterns.
CBI (1)
Steven Alter
2016 — conf
Using Enterprise Architecture to Attain Full Benefits from Corporate Big Data while Refurbishing Legacy Work Systems.
CBI (Industrial Track)
Thomas Köhler, Steven Alter
2015 — conf
A Workaround Design System for Anticipating, Designing, and/or Preventing Workarounds.
BMMDS/EMMSAD
Steven Alter
2015 — conf
Beneficial Noncompliance and Detrimental Compliance: Expected Paths to Unintended Consequences.
AMCIS
Steven Alter
2015 — conf
How Should Business Informatics Integrate Service, Process, Work System, and Enterprise Orientations?
CBI (1)
Steven Alter
2015 C conf
Nothing Is More Practical than a Good Theory ... except possibly a Good Paradigm or Framework or Model or Metaphor.
ICIS
Steven Alter
2015 — conf
Overcoming Silo Thinking in the IS Discipline by Thinking Differently about IS and IT.
AMCIS
Steven Alter
2015 — conf
Sociotechnical Systems Through a Work System Lens: A Possible Path for Reconciling System Conceptualizations, Business Realities, and Humanist Values in IS Development.
STPIS@CAiSE
Steven Alter
2015 J jnl
The concept of 'IT artifact' has outlived its usefulness and should be retired now.
Inf. Syst. J.
Steven Alter
2015 J jnl
Work System Theory as a Platform: Response to a Research Perspective Article by Niederman and March.
J. Assoc. Inf. Syst.
Steven Alter
2014 J jnl
Digital services for consumers.
Electron. Mark.
Jan Marco Leimeister, Hubert Österle, Steven Alter
2014 — conf
Engineering Enterprises for Emergent Change.
CBI (2)
Steven Alter
2014 — conf
Potentially Valuable Overlaps between Work System Theory, DEMO, and Enterprise Engineering.
CBI (2)
Steven Alter
2014 J jnl
Theory of Workarounds.
Commun. Assoc. Inf. Syst.
Steven Alter
2013 J jnl
An "Interpretary" for the IS Discipline, a Compendium of Interpretations of Basic IS Concepts and Methods from Different Theoretical Perspectives.
Commun. Assoc. Inf. Syst.
Steven Alter
2013 — conf
Incorporating More System-Related Knowledge into Systems Analysis and Design.
AMCIS
Steven Alter
2013 J jnl
Information Systems to Support "Door-step Banking": Enabling Scalability of Microfinance to Serve More of the Poor at the Bottom of the Pyramid.
Commun. Assoc. Inf. Syst.
Lakshmi Mohan, Devendra Potnis, Steven Alter
2013 J jnl
On the Suitability of Soft Systems Methodology and the Work System Method in Some Software Project Contexts.
Int. J. Inf. Technol. Syst. Approach
Doncho Petkov, Steven Alter, Olga Petkova, Theo N. Andrew
2013 — conf
Using Work System Theory to Link Managerial and Technical Perspectives on BPM.
CBI
Steven Alter
2013 — conf
Value Blueprint and Service Design Space for Facilitating Value Creation.
AMCIS
Steven Alter
2013 J jnl
Work System Theory: Overview of Core Concepts, Extensions, and Challenges for the Future.
J. Assoc. Inf. Syst.
Steven Alter
2012 — conf
Exploring the Temporal Nature of Sociomateriality from a Work System Perspective.
AMCIS
Steven Alter
2012 — conf
Genuinely Service-Oriented Enterprises: Using Work System Theory to See Beyond the Promise of Efficient Software Architecture.
AMCIS
Steven Alter
2012 C conf
Long Live Design Science Research! .... and Remind Me Again About Whether It Is a New Research Paradigm or a Rationale of Last Resort for Worthwhile Research That Doesn't Fit Under Any Other Umbrella.
ICIS
Allen S. Lee, Mike W. Chiasson, Steven Alter, Helmut Krcmar
2012 — conf
The Knowledge Cube: Scaffolding for a Body of Knowledge about Information Systems.
ECIS
Steven Alter
2012 J jnl
Using the Work System Method with Freshman Information Systems Students.
J. Inf. Technol. Educ. Innov. Pract.
Jan Recker, Steven Alter
2011 — ch.
Making a Science of Service Systems Practical: Seeking Usefulness and Understandability while Avoiding Unnecessary Assumptions and Restrictions.
The Science of Service Systems
Steven Alter
2011 C conf
Metamodel for Service Design and Service Innovation: Integrating Service Activities, Service Systems, and Value Constellations.
ICIS
Steven Alter
2011 J jnl
Using service responsibility tables to supplement UML in analyzing e-service systems.
Decis. Support Syst.
Xin Tan, Steven Alter, Keng Siau
2011 — conf
Will Current Trends in Information Systems Development Lead to More Visible Usage of Socio-technical Approaches?
Researching the Future in Information Systems
Steven Alter, Mikko Korpela, Doncho Petkov, Nancy L. Russo
2010 C conf
Bridging the Chasm between Sociotechnical and Technical Views of Systems in Organizations.
ICIS
Steven Alter
2010 — conf
Design Spaces for Sociotechnical Systems.
ECIS
Steven Alter
2010 — conf
Does Service-Dominant Logic Provide Insight about Operational IT Service Systems?
AMCIS
Steven Alter
2010 — conf
Including Work System Co-Existence, Alignment, and Coordination in Systems Analysis and Design.
AMCIS
Steven Alter
2010 — conf
Systems Analysis for Everyone Else: Empowering Business Professionals through a Systems Analysis Method that fits their needs.
ECIS
Duane Truex, Steven Alter, Cherie Long
2010 C conf
Validating Work System Principles for Use in Systems Analysis and Design.
ICIS
Steven Alter, Ryan Wright
2010 J jnl
Viewing Systems as Services: A Fresh Approach in the IS Field.
Commun. Assoc. Inf. Syst.
Steven Alter
2010 — conf
Work system concepts as the core for teaching Information Systems and Operations Management.
AMCIS
Steven Alter
2009 — conf
Mapping the Domain of Service Science.
AMCIS
Steven Alter
2009 — conf
Panel: Why do we toil? Benefiting research at the cost of practice or vice versa?
ECIS
Steven Alter, Raija Halonen, Björn Niehaves, Maung K. Sein, Cathy Urquhart, Ping Zhang
2009 — conf
Project Collaboration, not just User Participation.
AMCIS
Steven Alter
2009 — conf
Systems Analysis and Design Research: Past, Present and Future.
AMCIS
Andrew Gemino, Steven Alter, Dinesh Batra, Glenn Browne, Keng Siau, Vijay Khatri
2009 — conf
The Work System Method: Progress to Date, Extensions Related to Service Concepts and Challenges for the Future.
AMCIS
Steven Alter
2008 J jnl
Defining information systems as work systems: implications for the IS field.
Eur. J. Inf. Syst.
Steven Alter
2008 — conf
Information Systems and the Service Economy: A Multidimensional Perspective.
Information Technology in the Service Economy
Steven Alter, Uri Gal, David Lipien, Kalle Lyytinen, Nancy L. Russo
2008 — conf
Integrating Lightweight Systems Analysis into the United Process by Using Service Responsibility Tables.
AMCIS
Xin Tan, Steven Alter, Keng Siau
2008 — conf
Moving Toward a Service Metaphor for Describing, Evaluating, and Designing Systems.
ECIS
Steven Alter
2008 — conf
Seeking Synergies Between Four Views of Service in the IS Field.
AMCIS
Steven Alter
2008 — conf
Service System Innovation.
Information Technology in the Service Economy
Steven Alter
2008 J jnl
Service system fundamentals: Work system, value chain, and life cycle.
IBM Syst. J.
Steven Alter
2007 J jnl
Could the Work System Method Embrace Systems Concepts More Fully?
Inf. Resour. Manag. J.
Steven Alter
2007 — conf
Service Responsibility Tables: A New Tool for Analyzing and Designing Systems.
AMCIS
Steven Alter
2006 — conf
Goals and Tactics on the Dark Side of Knowledge Management.
HICSS
Steven Alter
2006 J jnl
Pitfalls in Analyzing Systems in Organizations.
J. Inf. Syst. Educ.
Steven Alter
2006 J jnl
Work Systems and IT Artifacts - Does the Definition Matter?
Commun. Assoc. Inf. Syst.
Steven Alter
2005 J jnl
A Broad View of Systems Analysis and Design: Implications for Research.
Commun. Assoc. Inf. Syst.
Steven Alter, Glenn J. Browne
2005 J jnl
Architecture of Sysperanto: A Model-Based Ontology of the IS Field.
Commun. Assoc. Inf. Syst.
Steven Alter
2005 — conf
Sysperanto and the Work System Method.
AMCIS
Steven Alter
2004 J jnl
A General, But Readily Adaptable Model of Information System Risk.
Commun. Assoc. Inf. Syst.
Steven Alter, Susan A. Sherer
2004 C conf
Desperately Seeking Systems Thinking in the Information Systems Discipline.
ICIS
Steven Alter
2004 — conf
IT Innovation Through a Work Systems Lens.
IT Innovation for Adaptability and Competitiveness
Steven Alter
2004 J jnl
Information Systems Risks and Risk Factors: Are They Mostly About Information Systems?
Commun. Assoc. Inf. Syst.
Susan A. Sherer, Steven Alter
2004 — conf
Making Work System Principles Visible and Usable in Systems Analysis and Design.
AMCIS
Steven Alter
2004 — conf
Partial Inheritance in Sysperanto, an Ontology of Information Systems.
AMCIS
Steven Alter
2004 J jnl
Possibilities for cross-fertilization between interpretive approaches and other methods for analyzing information systems.
Eur. J. Inf. Syst.
Steven Alter
2004 J jnl
The 2003 Annual Report on Global Terrorism: An Information System Failure?
Commun. Assoc. Inf. Syst.
Steven Alter
2003 J jnl
18 Reasons Why IT-Reliant Work Systems Should Replace "The IT Artifact" as the Core Subject Matter of the IS Field.
Commun. Assoc. Inf. Syst.
Steven Alter
2003 J jnl
Customer Service, Responsibility, and Systems in International E-Commerce: Should a Major Airline Reissue a Stolen Ticket?
Commun. Assoc. Inf. Syst.
Steven Alter
2003 — conf
Pervasive Real-Time IT as a Disruptive Technology for the IS Field.
HICSS
Steven Alter
2003 J jnl
Sidestepping the IT Artifact, Scrapping the IS Silo, and Laying Claim to "Systems in Organizations".
Commun. Assoc. Inf. Syst.
Steven Alter
2003 J jnl
The IS Core - XI: Sorting Out the Issues About the Core, Scope, and Identity of the IS Field.
Commun. Assoc. Inf. Syst.
Steven Alter
2002 J jnl
Selecting Research Topics: Personal Experiences and Speculations For the Future.
Commun. Assoc. Inf. Syst.
Steven Alter, Alan R. Dennis
2002 J jnl
TDG Engineering: Do We Really Need Another Upgrade?
Commun. Assoc. Inf. Syst.
Stephen Cox, Renee Dulfer, David Han, Ubaldo Ruiz, Steven Alter
2002 J jnl
The Perils of Ignoring "Systems 101": Recovering from Mishaps at Two Small Companies.
Commun. Assoc. Inf. Syst.
Miguel García, Joseph Gelbard, Brooke Huston, Rochelle Jackson, Wendy Kuefer, Gwyn Lauber, Holming Lee, Margaret Miller, Bill Xie, Steven Alter
2002 J jnl
The Work System Method for Understanding Information Systems and Information Systems Research.
Commun. Assoc. Inf. Syst.
Steven Alter
2001 J jnl
Are the Fundamental Concepts of Information Systems Mostly About Work Systems?
Commun. Assoc. Inf. Syst.
Steven Alter
2001 J jnl
Does the Trend Toward E-Business Call for Changes in the Fundamental Concepts of Information Systems? A Debate.
Commun. Assoc. Inf. Syst.
Steven Alter, M. Lynne Markus, Judy E. Scott, Iris Vessey
2001 J jnl
Recognizing the Relevance of IS Research and Broadening the Appeal and Applicability of Future Publications.
Commun. Assoc. Inf. Syst.
Steven Alter
2001 J jnl
Which Life Cycle - Work System, Information System, or Software?
Commun. Assoc. Inf. Syst.
Steven Alter
2000 C conf
Does the trend toward e-business call for changes in fundamental concepts of information systems? (Debate).
ICIS
Steven Alter, M. Lynne Markus, Judy E. Scott, Phillip Ein-Dor, Iris Vessey
2000 J jnl
Same Words, Different Meanings: Are Basic IS/IT Concepts Our Self-Imposed Tower Of Babel?
Commun. Assoc. Inf. Syst.
Steven Alter
1999 J jnl
A General, Yet Useful Theory of Information Systems.
Commun. Assoc. Inf. Syst.
Steven Alter
1999 J jnl
Shopping.com: When E-Commerce Isn't A Bargain.
Commun. Assoc. Inf. Syst.
Steven Alter
1995 C conf
How should business professionals analyze information systems for themselves?
ISCO
Steven Alter
1994 C conf
Systems Analysis Techniques for Business People: How Should These Techniques Differ from Techniques for IS Professionals.
ICIS
Steven Alter, Sue A. Conger, Carolyn Green
1993 C conf
Total Quality and the IS Function.
ICIS
Steven Alter
1992 — conf
Why Persist with DSS when the Real Issue is Improving Decision Making?
Decision Support Systems: Experiences and Expectations
Steven Alter
1979 J jnl
A Model for Automating File and Program Design in Business Application Systems.
Commun. ACM
Steven Alter
1978 J jnl
Development Patterns for Decision Support Systems.
MIS Q.
Steven Alter