Stephen K. Kwan

14 papers B 1Journal 5Unranked 5
YearRankTypeTitle / Venue / Authors
2021 — conf
Reducing Industry Complexity with International Standards: Current Efforts for Services, E-commerce, Artificial Intelligence.
AHFE (8)
Stephen K. Kwan, Jim Spohrer
2021 — conf
The Human-Side of Service Engineering: Advancing Technology's Impact on Service Innovation.
AHFE (8)
Wojciech Cellary, Louis E. Freund, Stephen K. Kwan, Christine Leitner, Jim Spohrer
2018 — conf
Service Science Research and Service Standards Development.
IESS
Reinhard Weissinger, Stephen K. Kwan
2017 — ed.
Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015.
ICServ
Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka
2015 — conf
A Creed for Service Designers.
ICServ
Stephen K. Kwan, Yutaka Yamauchi
2014 J jnl
Designing Multichannel Value Propositions to Enhance Value-Cocreation Phenomenon.
Int. J. Serv. Sci. Manag. Eng. Technol.
Vittorio Cesarotti, Alessio Giuiusa, Stephen K. Kwan, Vito Introna, Jim Spohrer
2011 — ch.
Customer-Driven Value Co-creation in Service Networks.
The Science of Service Systems
Stephen K. Kwan, Soe-Tsyr Yuan
2009 J jnl
Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References.
Int. J. Inf. Syst. Serv. Sect.
Jim Spohrer, Stephen K. Kwan
2006 — conf
An Economic Model for Comparing Search Services.
HICSS
Stephen K. Kwan, Shailaja Venkatsubramanyan
1996 J jnl
Analysis of Tradeoff Between Data Accuracy and Performance of Databases.
Inf. Syst.
Stephen K. Kwan, Doron Rotem
1996 — ch.
Uncertain, Incomplete, and Inconsistent Data in Scientific and Statistical Databases.
Uncertainty Management in Information Systems
Stephen K. Kwan, Frank Olken, Doron Rotem
1992 B conf
Analysis of Tradeoff between Data Accuracy and Performance of Databases.
SSDBM
Stephen K. Kwan, Doron Rotem
1989 J jnl
Corporate MIS/DP and User Computing: The Emergence of a New Partnership.
Data Base
Stephen K. Kwan, Kathleen Foley Curley
1984 J jnl
Channel Selection and Effective Communication for Managerial Decision Making.
ACM Trans. Inf. Syst.
Eileen M. Trauth, Stephen K. Kwan, Susanna Barber