Shivali Agarwal

38 papers A* 4A 12B 6C 1Misc 2Journal 7Unranked 6

Year	Rank	Type	Title / Venue / Authors
2025	—	`conf`	A-COBREX: A Tool for Identifying Business Rules in COBOL Programs. ICSE Companion Samveg Shah, Shivali Agarwal, Saravanan Krishnan, Vini Kanvar, Sridhar Chimalakonda
2024	A*	`conf`	Experience Report on Applying Program Analysis Techniques for Mainframe Application Understanding. ASE Shivali Agarwal, Hiroaki Nakamura, Rami Katan
2024	—	`conf`	Tutorial Report on Legacy Software Modernization: A Journey From Non-AI to Generative AI Approaches. ISEC Shivali Agarwal, Sridhar Chimalakonda, Saravanan Krishnan, Vini Kanvar, Samveg Shah
2022	B	`conf`	Data Access Pattern Recommendations for Microservices Architecture. CLOUD Dasari Surya Sai Venkatesh, Shivali Agarwal
2022	—	`conf`	Incremental Analysis of Legacy Applications Using Knowledge Graphs for Application Modernization. COMAD/CODS Saravanan Krishnan, Alex Mathai, Amith Singhee, Atul Kumar, Shivali Agarwal, Keerthi Narayan Raghunath, David Wenk
2021	—	`conf`	Improved Topology Extraction Using Discriminative Parameter Mining of Logs. PAKDD (1) Atri Mandal, Saranya Gupta, Shivali Agarwal, Prateeti Mohapatra
2021	A	`conf`	Monolith to Microservice Candidates using Business Functionality Inference. ICWS Shivali Agarwal, Raunak Sinha, Giriprasad Sridhara, Pratap Das, Utkarsh Desai, Srikanth Tamilselvam, Amith Singhee, Hiroaki Nakamuro
2020	A	`conf`	A-BPS: Automatic Business Process Discovery Service using Ordered Neurons LSTM. ICWS Xue Han, Lianxue Hu, Lijun Mei, Yabin Dang, Shivali Agarwal, Xin Zhou, Pengwei Hu
2020	J	`jnl`	Automated Assignment of Helpdesk Email Tickets: An AI Lifecycle Case Study. AI Mag. Shivali Agarwal, Jayachandu Bandlamudi, Atri Mandal, Anupama Ray, Giriprasad Sridhara
2020	J	`jnl`	Automatic Business Process Structure Discovery using Ordered Neurons LSTM: A Preliminary Study. CoRR Xue Han, Lianxue Hu, Yabin Dang, Shivali Agarwal, Lijun Mei, Shaochun Li, Xin Zhou
2020	J	`jnl`	Extracting Procedural Knowledge from Technical Documents. CoRR Shivali Agarwal, Shubham Atreja, Vikas Agarwal
2019	A*	`conf`	Automated Dispatch of Helpdesk Email Tickets: Pushing the Limits with AI. AAAI Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
2019	A	`conf`	Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis. ICSOC Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
2019	J	`jnl`	Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis. CoRR Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
2018	A	`conf`	Cognitive System to Achieve Human-Level Accuracy in Automated Assignment of Helpdesk Email Tickets. ICSOC Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
2018	J	`jnl`	Cognitive system to achieve human-level accuracy in automated assignment of helpdesk email tickets. CoRR Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
2017	A	`conf`	"Learning Relevance" as a Service for Improving Search Results in Technical Discussion Forums. ICWS Shubham Atreja, Shivali Agarwal, Gargi Banerjee Dasgupta, Dennis A. Perpetua
2017	J	`jnl`	Automatic problem extraction and analysis from unstructured text in IT tickets. IBM J. Res. Dev. Shivali Agarwal, Vishalaksh Aggarwal, Arjun R. Akula, Gargi Banerjee Dasgupta, Giriprasad Sridhara
2017	A	`conf`	Continuous Learning as a Service for Conversational Virtual Agents. ICSOC Shivali Agarwal, Shubham Atreja, Gargi Dasgupta
2017	Misc	`conf`	Semi Supervised NLP Based Classification of Malware Documents. ICISS Mayukh Rath, Shivali Agarwal, R. K. Shyamasundar
2016	A	`conf`	Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems. ICSOC Shivali Agarwal, Giriprasad Sridhara, Gargi Dasgupta
2016	—	`conf`	ReAct: A System for Recommending Actions for Rapid Resolution of IT Service Incidents. SCC Vishalaksh Aggarwal, Shivali Agarwal, Gaargi Banerjee Dasgupta, Giriprasad Sridhara, Vijay E
2014	J	`jnl`	Cognitive Coordination of Global Service Delivery. CoRR Lav R. Varshney, Shivali Agarwal, Yi-Min Chee, Renuka Sindhgatta, Daniel V. Oppenheim, Juhnyoung Lee, Krishna Ratakonda
2014	A	`conf`	How to Enable Multiple Skill Learning in a SLA Constrained Service System? ICSOC Sumit Kalra, Shivali Agarwal, Gargi Dasgupta
2014	B	`conf`	Hybridsourcing: A novel work allocation mechanism to provide controlled autonomy to workers. NOMS Parshuram S. Hotkar, Shivali Agarwal, Sahil Mhaskar
2014	A	`conf`	Towards Auto-remediation in Services Delivery: Context-Based Classification of Noisy and Unstructured Tickets. ICSOC Gargi Dasgupta, Tapan Kumar Nayak, Arjun R. Akula, Shivali Agarwal, Shripad J. Nadgowda
2013	A	`conf`	Accelerating Collaboration in Task Assignment Using a Socially Enhanced Resource Model. BPM Rong Liu, Shivali Agarwal, Renuka Sindhgatta, Juhnyoung Lee
2013	A	`conf`	Behavioral Analysis of Service Delivery Models. ICSOC Gargi Banerjee Dasgupta, Renuka Sindhgatta, Shivali Agarwal
2013	A	`conf`	Does One-Size-Fit-All Suffice for Service Delivery Clients? ICSOC Shivali Agarwal, Renuka Sindhgatta, Gargi Banerjee Dasgupta
2012	A*	`conf`	SmartDispatch: enabling efficient ticket dispatch in an IT service environment. KDD Shivali Agarwal, Renuka Sindhgatta, Bikram Sengupta
2011	Misc	`conf`	Distributed Generalized Dynamic Barrier Synchronization. ICDCN Shivali Agarwal, Saurabh Joshi, Rudrapatna K. Shyamasundar
2010	—	`conf`	A Proof System for a PGAS Language. Concurrency, Compositionality, and Correctness Shivali Agarwal, R. K. Shyamasundar
2009	A*	`conf`	Brief announcement: distributed phase synchronization of dynamic set of processes. PODC R. K. Shyamasundar, Shivali Agarwal
2009	B	`conf`	Distributed Scheduling of Parallel Hybrid Computations. ISAAC Shivali Agarwal, Ankur Narang, R. K. Shyamasundar
2008	C	`conf`	A Static Characterization of Affinity in a Distributed Program. HPCC Shivali Agarwal, Rajkishore Barik, R. K. Shyamasundar
2008	B	`conf`	Static Detection of Place Locality and Elimination of Runtime Checks. APLAS Shivali Agarwal, Rajkishore Barik, V. Krishna Nandivada, R. K. Shyamasundar, Pradeep Varma
2007	B	`conf`	Deadlock-free scheduling of X10 computations with bounded resources. SPAA Shivali Agarwal, Rajkishore Barik, Dan Bonachea, Vivek Sarkar, R. K. Shyamasundar, Katherine A. Yelick
2007	B	`conf`	May-happen-in-parallel analysis of X10 programs. PPoPP Shivali Agarwal, Rajkishore Barik, Vivek Sarkar, R. K. Shyamasundar