Shan Ling Pan

136 papers C 34Journal 61Unranked 40
YearRankTypeTitle / Venue / Authors
2022 C conf
Designing a Virtual Reality Video for Disability Inclusion: An Action Design Research.
ICIS
Xinyue Zhang, Shan Ling Pan, Yenni Tim, Zixi Jiang
2020 — conf
Digital Climate Formation Amid the Rise of Artificial Intelligence Technology.
PACIS
Rora P. Sari, Shan Ling Pan, Yunfei Shi, Hoang D. Nguyen
2020 — conf
Digital Imprinting: The Role of History in Digital Strategising at a Predigital Organisation.
PACIS
Malshika Dias, Shan Ling Pan, Yenni Tim, Lesley Pek Wee Land
2019 — conf
Knowledge Embodiment of Human and Machine Interactions: robotic-Process-Automation at the Finland Government.
ECIS
Malshika Dias, Shan Ling Pan, Yenni Tim
2017 C conf
Alibaba's Digital Enablement Strategies in Rural China.
ICIS
Yenni Tim, Shan Ling Pan, Lili Cui
2017 — conf
The Social Implications of Information Systems: Case Studies of Digitally-Enabled Social Innovation.
PACIS
Lin Yue, Shan Ling Pan, Barney Tan
2016 C conf
Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning.
ICIS
Carmen Mei Ling Leong, Shan Ling Pan, Jie Liu
2016 — conf
Digitally Enabled Grassroots Enterpreneurship for Rural Development.
PACIS
Carmen Mei Ling Leong, Shan Ling Pan, Kathy Zhu, Lili Cui
2016 — conf
Examining the Role of Social Media for Social Development: Lessons from Malaysian Soup Kitchens.
HICSS
Shri Gurumurty, Shan Ling Pan, Shamshul Bahri, Ali Fauzi Ahmad Khan
2016 C conf
IT-Enabled Social Innovation in China's Taobao Villages: The Role of Netrepreneurs.
ICIS
Felix Ter Chian Tan, Shan Ling Pan, Lili Cui
2016 — conf
The Development of Transformation Ambidexterity: a Comparative Study of Four Leading IT Organizations.
PACIS
Wenyu Derek Du, Shan Ling Pan
2016 C conf
Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China's LeEco.
ICIS
Felix Ter Chian Tan, Shan Ling Pan, Jun Yong Liu
2015 — conf
A Process Model of Effective Improvisation: Lessons from Tencent's Product Development.
PACIS
Wenyu Du, Shan Ling Pan, Shanshi Liu
2015 C conf
Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia.
ICIS
Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi
2015 C conf
Digitally Enabled Social Innovation: A Case Study of Community Empowerment in Rural China.
ICIS
Lin Yue, Shan Ling Pan, Barney Tan, Lili Cui
2015 J jnl
Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile.
J. Assoc. Inf. Sci. Technol.
Barney Tan, Shan Ling Pan, Meiyun Zuo
2015 J jnl
ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011.
J. Assoc. Inf. Syst.
Carmen Mei Ling Leong, Shan Ling Pan, Peter Ractham, Laddawan Kaewkitipong
2015 J jnl
The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com.
J. Assoc. Inf. Syst.
Barney Tan, Shan Ling Pan, Xianghua Lu, Lihua Huang
2014 C conf
An Information Processing Perspective of Digital Social Innovation: Insights from China's Taobao Villages.
ICIS
Felix Ter Chian Tan, Shan Ling Pan, Lili Cui
2014 J jnl
Developing information processing capability for operational agility: implications from a Chinese manufacturer.
Eur. J. Inf. Syst.
Pei-Ying Huang, Shan Ling Pan, Tao Hua Ouyang
2014 C conf
Leveraging IT in Slack Resources Redeployment: A Development towards Resource Fluidity.
ICIS
Wenyu Du, Shan Ling Pan, Jinsong Huang
2014 J jnl
Routine reconfiguration in traditional companies' e-commerce strategy implementation: A trajectory perspective.
Inf. Manag.
Jing Elaine Chen, Shan Ling Pan, Tao Hua Ouyang
2014 J jnl
Site-shifting as the source of ambidexterity: Empirical insights from the field of ticketing.
J. Strateg. Inf. Syst.
Jimmy C. Huang, Sue Newell, Jingsong Huang, Shan Ling Pan
2014 J jnl
The role of organisational interdependencies and asset orchestration in business integration: A case study of M.com.
Int. J. Inf. Manag.
Felix Ter Chian Tan, Shan Ling Pan, Meiyun Zuo
2014 C conf
The roles of opportunity processes in a social business model: insights from China's e-commerce villages.
ICIS
Mun Kiat Sitoh, Shan Ling Pan, Lili Cui
2014 C conf
Use of Social Media in Disaster Relief during the Kuantan (Malaysia) Flood.
ICIS
Terrence Chong, Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi
2013 J jnl
Boundary spanning by design: Toward aligning boundary-spanning capacity and strategy in IT outsourcing.
IEEE Trans. Engineering Management
Wenyu Du, Shan Ling Pan
2013 J jnl
Developing the Agile IS Development Practices in Large-Scale IT Projects: The Trust-Mediated Organizational Controls and IT Project Team Capabilities Perspectives.
J. Assoc. Inf. Syst.
Jenson Chong-Leng Goh, Shan Ling Pan, Meiyun Zuo
2013 J jnl
Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center.
Int. J. Inf. Manag.
M. N. Ravishankar, Shan Ling Pan
2013 J jnl
How to Balance Sustainability and Profitability in Technology Organizations: An Ambidextrous Perspective.
IEEE Trans. Engineering Management
Wenyu Du, Shan Ling Pan, Meiyun Zuo
2013 C conf
Information System Strategy for Opportunity Discovery and Exploitation: Insights from Business Model Transformation.
ICIS
Mun Kiat Sitoh, Shan Ling Pan, Xiaoming Zheng, Hao Chen
2013 J jnl
Information technology offshoring in India: a postcolonial perspective.
Eur. J. Inf. Syst.
M. N. Ravishankar, Shan Ling Pan, Michael D. Myers
2013 — conf
Interdependencies and Collaborative Action for Platform Leadership: A Comparative Analysis of Two Leading Chinese Multi-Sided Digital Platforms.
PACIS
Felix Ter Chian Tan, Barney Tan, Shan Ling Pan
2013 C conf
The Emergence of Social Media as Boundary Objects in Crisis Response: A Collective Action Perspective.
ICIS
Yenni Tim, Lusi Yang, Shan Ling Pan, Laddawan Kaewkitipong, Peter Ractham
2013 J jnl
The role of feedback in changing organizational routine: A case study of Haier, China.
Int. J. Inf. Manag.
Jing Elaine Chen, Tao Hua Ouyang, Shan Ling Pan
2012 J jnl
Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey.
Inf. Syst. Res.
Eric Tze Kuan Lim, Chee-Wee Tan, Dianne Cyr, Shan Ling Pan, Bo Sophia Xiao
2012 C conf
An Examination of Interdependencies in a B2C Platform in China: The Case of M.com.
ICIS
Felix Ter Chian Tan, Shan Ling Pan, Meiyun Zuo
2012 C conf
Being Responsive to Your Customer: Developing Customer Agility through Information Management.
ICIS
Pei-Ying Huang, Shan Ling Pan, Meiyun Zuo
2012 J jnl
Crisis Response Information Networks.
J. Assoc. Inf. Syst.
Shan Ling Pan, Gary S. C. Pan, Dorothy E. Leidner
2012 J jnl
Editors' Comments.
MIS Q. Executive
Dorothy E. Leidner, Shan Ling Pan, Juliana Sutanto, Carol V. Brown
2012 — conf
Leveraging Social Capital and Absorptive Capacity for Knowledge Integration: a Case Study of a Cross-Organization IT Project.
ECIS
Lu Yang, Xiaohui Fu, Shan Ling Pan
2012 J jnl
Resource management activities in healthcare information systems: A process perspective.
Inf. Syst. Frontiers
Sayyen Teoh, Shan Ling Pan, Anand Ramchand
2012 J jnl
The co-evolution of communities of practice and knowledge management in organizations.
Data Base
Anand Ramchand, Shan Ling Pan
2012 J jnl
The role of IT in achieving operational agility: A case study of Haier, China.
Int. J. Inf. Manag.
Pei-Ying Huang, Tao Hua Ouyang, Shan Ling Pan, Tzu-Chuan Chou
2011 C conf
Attaining and Enacting Green Leadership: Insights from the Green IT Initiatives of China Mobile.
ICIS
Barney Tan, Shan Ling Pan, Meiyun Zuo
2011 — conf
Bridging Boundaries in Offshore Outsourcing Organizations: A Case Study of Promoting KM System Initiatives in Wipro Technologies.
HICSS
Zheng Wang, Eliane Jing Chen, Shan Ling Pan, Yi Wu
2011 J jnl
Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies.
Inf. Organ.
Shan Ling Pan, Barney Tan
2011 C conf
Developing Routinized Information Processing Capabilities for Operational Agility: Insights from China.
ICIS
Pei-Ying Huang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou
2011 C conf
Evolving IT Organizational Identity as a Source of IT-enabled Enterprise Agility in China.
ICIS
Zheng Wang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou
2011 J jnl
Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis.
Inf. Syst. Res.
M. N. Ravishankar, Shan Ling Pan, Dorothy E. Leidner
2011 J jnl
Managing e-Government system implementation: a resource enactment perspective.
Eur. J. Inf. Syst.
Calvin Meng Lai Chan, Ray Hackney, Shan Ling Pan, Tzu-Chuan Chou
2011 — conf
Strategies Of Crisis Management From Contingent Perspective.
PACIS
Jerry Wenjie Ping, Tingru Cui, Shan Ling Pan
2011 C conf
Studying China's IT Services Industry: Generalizations, Particularities, and the Competitive Outlook.
ICIS
Natalia Levina, Michael Gallivan, Ning Su, Shan Ling Pan, Jerry Hsu, Ji-Ye Mao
2011 — conf
The implementation success of healthcare information systems: a business-IT alignment perspective.
ECIS
Xiqing Sha, Yihong Cheng, Shan Ling Pan, Sayyen Teoh
2011 J jnl
Transition to IS Project De-Escalation: An Exploration Into Management Executives' Influence Behaviors.
IEEE Trans. Engineering Management
Gary S. C. Pan, Shan Ling Pan
2010 C conf
Boundary Spanning by Design: Insights from a Vendor Perspective.
ICIS
Wenyu Du, Shan Ling Pan
2010 C conf
Developing a Customer-Centric, Inclusive eGovernment: Lessons from the Central Provident fund Board of Singapore.
ICIS
Barney Tan, Shan Ling Pan, Virginia Cha
2010 C conf
Enabling Agility through Routinized Improvisation in IT Deployment: The Case of Chang Chun Petrochemicals.
ICIS
Barney Tan, Shan Ling Pan, Tzu-Chuan Chou, Ju-Yu Huang
2010 C conf
Evolutionary sensemaking in Enterprise Applications Implementation: Insights from a State-Owned Enterprise in China.
ICIS
Barney Tan, Shan Ling Pan, Wenbo Chen, Lihua Huang
2010 — conf
Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience.
EGES/GISP
Satish Krishnan, Barney C. C. Tan, Shan Ling Pan
2010 C conf
Transforming Organizational Capabilities into Agile IT Adoption: A Case Study of Beijing International Airport.
ICIS
Jenson Chong-Leng Goh, Meiyun Zuo, Shan Ling Pan
2009 J jnl
Customer-centric relationship management system development: A generative knowledge integration perspective.
J. Syst. Inf. Technol.
Sayyen Teoh, Shan Ling Pan
2009 — conf
Knowledge clusters: Dealing with a multilevel phenomenon.
ECIS
Mamata Bhandar, Shan Ling Pan, Bernard C. Y. Tan
2009 C conf
Leveraging Digital Business Ecosystems for Enterprise Agility: The Tri-Logic Development Strategy of Alibaba.com.
ICIS
Barney Tan, Shan Ling Pan, Xianghua Lu, Lihua Huang
2009 J jnl
The role of IT in crisis response: Lessons from the SARS and Asian Tsunami disasters.
J. Strateg. Inf. Syst.
Dorothy E. Leidner, Gary S. C. Pan, Shan Ling Pan
2008 — ch.
Improved SOM Labeling Methodology for Data Mining Applications.
Soft Computing for Knowledge Discovery and Data Mining
Arnulfo P. Azcarraga, Ming-Huei Hsieh, Shan Ling Pan, Rudy Setiono
2008 J jnl
Information Systems implementation failure: Insights from prism.
Int. J. Inf. Manag.
Gary S. C. Pan, Ray Hackney, Shan Ling Pan
2008 J jnl
Managing emerging technology and organizational transformation: An acculturative analysis.
Inf. Manag.
Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss
2008 C conf
Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance.
ICIS
Barney C. C. Tan, Shan Ling Pan
2008 C conf
Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance.
ICIS
Barney C. C. Tan, Shan Ling Pan
2008 — conf
The Emergence of Dynamic Capabilities from a SME-Enterprise System Upgrade.
ECIS
Sayyen Teoh, Qi Hong Tng, Shan Ling Pan
2008 J jnl
Understanding the influences of social integration in enterprise systems use.
J. Enterp. Inf. Manag.
Sayyen Teoh, Shan Ling Pan
2008 J jnl
User engagement in e-government systems implementation: A comparative case study of two Singaporean e-government initiatives.
J. Strateg. Inf. Syst.
Calvin Meng Lai Chan, Shan Ling Pan
2007 J jnl
E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management.
Int. J. Electron. Gov. Res.
Eric Tze Kuan Lim, Chee-Wee Tan, Shan Ling Pan
2007 J jnl
Implementing component reuse strategy in complex products environments.
Commun. ACM
Ilan Oshri, Sue Newell, Shan Ling Pan
2007 J jnl
Information systems project post-mortems: Insights from an attribution perspective.
J. Assoc. Inf. Sci. Technol.
Gary S. C. Pan, Shan Ling Pan, Michael Newman
2007 C conf
Managing A Feature-Function-Stakeholder (FFS) Fit Process in An Enterprise System Implementation.
ICIS
Shan Ling Pan, Sathish Sritharan
2007 J jnl
Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea.
Gov. Inf. Q.
Hyun Jeong Kim, Gary Pan, Shan Ling Pan
2007 J jnl
Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project.
Int. J. Electron. Gov. Res.
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
2007 J jnl
Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge.
J. Assoc. Inf. Sci. Technol.
Shan Ling Pan, Sue Newell, Jimmy C. Huang, Robert D. Galliers
2007 J jnl
The Dynamics of Implementing and Managing Modularity of Organizational Routines During Capability Development: Insights From a Process Model.
IEEE Trans. Engineering Management
Shan Ling Pan, Gary S. C. Pan, Adela J. W. Chen, Ming H. Hsieh
2007 C conf
The Value of E-Business: How Web Assimilation Leads to Better Organizational Performance.
ICIS
Raymond A. Hackney, Shan Ling Pan, Bernard C. Y. Tan
2007 J jnl
Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems project.
J. Assoc. Inf. Sci. Technol.
Mamata Bhandar, Shan Ling Pan, Bernard C. Y. Tan
2006 J jnl
A dual-level analysis of the capability development process: A case study of TT&T.
J. Assoc. Inf. Sci. Technol.
Shan Ling Pan, Gary S. C. Pan, Ming H. Hsieh
2006 J jnl
Customer relationship management (CRM) in e-government: a relational perspective.
Decis. Support Syst.
Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim
2006 C conf
Escalation and De-escalation of Commitment to Information Systems Projects: Insights from an Approach-Avoidance Process Model.
ICIS
Gary S. C. Pan, Shan Ling Pan
2006 J jnl
Escalation and de-escalation of commitment to information systems projects: Insights from a project evaluation model.
Eur. J. Oper. Res.
Shan Ling Pan, Gary S. C. Pan, Michael Newman, Donal J. Flynn
2006 J jnl
Escalation and de-escalation of commitment: a commitment transformation analysis of an e-government project.
Inf. Syst. J.
Gary S. C. Pan, Shan Ling Pan, Michael Newman, Donal J. Flynn
2006 J jnl
Examining the coalition dynamics affecting IS project abandonment decision-making.
Decis. Support Syst.
Gary S. C. Pan, Shan Ling Pan
2006 C conf
Knowledge Transfer in Offshore Insourcing.
ICIS
Ai-Ling Chua, Shan Ling Pan
2006 — conf
Process of social integration: the key to making enterprise systems-enabled change.
ECIS
Sayyen Teoh, Shan Ling Pan
2006 C conf
Resource Enactment in e-Government Systems Implementation: A Case Study on the E-File System in Singapore.
ICIS
Calvin Meng Lai Chan, Shan Ling Pan
2006 — conf
The Use of Enterprise Systems in a Malaysian Company: A Social Integration Perspective.
PACIS
Sayyen Teoh, Shan Ling Pan
2006 J jnl
The impacts of social capital on information technology outsourcing decisions: A case study of a Taiwanese high-tech firm.
Int. J. Inf. Manag.
Tzu-Chuan Chou, Jau-Rong Chen, Shan Ling Pan
2006 J jnl
Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore.
Decis. Support Syst.
Thompson S. H. Teo, Paul Raj Devadoss, Shan Ling Pan
2006 J jnl
Towards a process model of information systems implementation: the case of customer relationship management (CRM).
Data Base
Hee-Woong Kim, Shan Ling Pan
2006 — conf
Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens.
Social Inclusion
Ravi Shankar Mayasandra, Shan Ling Pan, Michael D. Myers
2005 J jnl
E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore.
MIS Q. Executive
Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss
2005 J jnl
Managing Stakeholder Interests in e-Government Implementation: Lessons Learned from a Singapore e-Government Project.
J. Glob. Inf. Manag.
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
2005 J jnl
Managing knowledge conflicts in an interorganizational project: A case study of the Infocomm Development Authority of Singapore.
J. Assoc. Inf. Sci. Technol.
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim, Calvin Meng Lai Chan
2005 J jnl
Managing knowledge integration in a national health-care crisis: lessons learned from combating SARS in Singapore.
IEEE Trans. Inf. Technol. Biomed.
Paul Raj Devadoss, Shan Ling Pan, Shreyan Singh
2005 J jnl
Managing user acceptance towards enterprise resource planning (ERP) systems - understanding the dissonance between user expectations and managerial policies.
Eur. J. Inf. Syst.
Eric Tze Kuan Lim, Shan Ling Pan, Chee-Wee Tan
2005 — conf
Roles of Social Capital in Collaborative IS Projects.
ECIS
Mamata Bhandar, Shan Ling Pan, Bernard C. Y. Tan, Puay-Guan Goh
2005 — conf
The Impact of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore's National Library Board.
Designing Ubiquitous Information Environments
Anand Ramchand, Paul Raj Devadoss, Shan Ling Pan
2005 J jnl
The roles of enterprise systems in e-initiative implementation: A case study of PowerCo.
Int. J. Inf. Manag.
Shan Ling Pan, Chee-Wee Tan
2005 — conf
Towards the Restoration of Public Trust in Electronic Governments: A Case Study of the E-Filing System in Singapore.
HICSS
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
2004 — conf
Conflicts in Knowledge Management: Visiting the Hidden Partner.
ECIS
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim, Calvin Meng Lai Chan
2004 — conf
Consequences of implementing knowledge management initiatives in different organizational subcultures.
ECIS
Ravi Shankar Mayasandra, Shan Ling Pan
2004 J jnl
De-escalation of commitment to information systems projects: a process perspective.
J. Strateg. Inf. Syst.
Gary S. C. Pan, Shan Ling Pan, Donal Flynn
2004 — conf
Enterprise System as an Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo.
Relevant Theory and Informed Practice
Chee-Wee Tan, Eric T. K. Lim, Shan Ling Pan, Calvin M. L. Chan
2004 — conf
Expressions of Group Identities in a Organization-Wide KM Implementation.
PACIS
Ravishankar Mayasandran, Shan Ling Pan
2004 J jnl
Knowledge Management Initiatives in a Global IT Outsourcing Company: a Case Study of Infosys Technologies.
J. Inf. Knowl. Manag.
Ravi Shankar Mayasandra, Shan Ling Pan
2004 — conf
Leveraging E-government Infrastructure for Crisis Management: Lessons from Managing SARS Outbreak in Singapore.
AMCIS
Paul Raj Devadoss, Shan Ling Pan
2004 — conf
Managing Multiple Identities in Organization-wide KM: A Case Study of Wipro Technologies.
AMCIS
Ravishankar Mayasandran, Shan Ling Pan
2004 — conf
Unfreezing-changing-refreezing of actors' commitment: the transition from escalation to de-escalation of commitment to information technology projects.
ECIS
Gary S. C. Pan, Shan Ling Pan, Michael Newman, Donal J. Flynn
2004 — conf
Using Stakeholder Theory to Analyze Knowledge Sharing During Enterprise Systems Implementations.
PACIS
S. Sathish, Shan Ling Pan, Krishnamurthy S. Raman
2003 — conf
A Stakeholder Perspective Of Enterprise Systems.
PACIS
S. Sathish, Shan Ling Pan, Krishnamurthy S. Raman
2003 — conf
E-governance: towards a strategic convergence of stakeholder interests.
ECIS
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
2003 — conf
Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China.
Information Systems Perspectives and Challenges in the Context of Globalization
Gary S. C. Pan, Shan Ling Pan, Xin-Xin Chen, Donal J. Flynn
2003 J jnl
Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity.
Inf. Organ.
Sue Newell, Jimmy C. Huang, Robert D. Galliers, Shan Ling Pan
2003 — conf
Managing Stakeholder Relationships in an E-Government Project.
AMCIS
Calvin Meng Lai Chan, Shan Ling Pan, Chee-Wee Tan
2003 J jnl
Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS).
Eur. J. Inf. Syst.
Chee-Wee Tan, Shan Ling Pan
2003 J jnl
Structurational analysis of e-government initiatives: a case study of SCO.
Decis. Support Syst.
Paul Raj Devadoss, Shan Ling Pan, Jimmy C. Huang
2003 J jnl
Using e-CRM for a unified view of the customer.
Commun. ACM
Shan Ling Pan, Jae-Nam Lee
2002 C conf
Exploring the Critical Success Factors for Customer Relationship Management and Electronic Customer Relationship Management Systems.
ICIS
Hee-Woong Kim, Gil-Hyung Lee, Shan Ling Pan
2001 — conf
E-Government: An Exploratory Study of On-Iine Electronic Procurement Systems.
ECIS
Khan A. Zulfigar, Shan Ling Pan, Jae-Nam Lee, Jimmy C. Huang
2001 J jnl
ERP Systems Implementation: a Knowledge-focused Perspective.
J. Decis. Syst.
Jimmy C. Huang, Sue Newell, Shan Ling Pan, Brad Poulson
2001 — conf
Implementing e-Government Initiatives: An Exploratory Case Study.
PACIS
Zulfiqar Khan, Shan Ling Pan
2001 C conf
Knowledge Integration as a Key Problem in an ERP Implementation.
ICIS
Shan Ling Pan, Sue Newell, Jimmy C. Huang, Alvin Wan Kok Cheung
2001 J jnl
Knowledge Sharing Through Intranet-Based Learning: A Case Study of an Online Learning Center.
J. Organ. Comput. Electron. Commer.
Shan Ling Pan, Ming-Huei Hsieh, Helen Chen
2001 — conf
Knowledge integration processes within the context of enterprise resources planning (ERP) systems implementation.
ECIS
Jimmy C. Huang, Sue Newell, Shan Ling Pan, Robert D. Galliers
2001 — conf
The Impact of Internet on Education: Towards an Emerging Paradigm.
PACIS
Kai Lung Hui, Shan Ling Pan, Bernard C. Y. Tan
2001 J jnl
The Myth of the Boundaryless Organization.
Commun. ACM
Sue Newell, Shan Ling Pan, Robert D. Galliers, Jimmy C. Huang
2001 J jnl
The process of global knowledge integration: a case study of a multinational investment bank's Y2K program.
Eur. J. Inf. Syst.
Jimmy C. Huang, Sue Newell, Shan Ling Pan
2000 — conf
Knowledge Integration: Learning from the Millennium Bug Experience: A Case Study of NatWest Bank Global Financial Markets.
ECIS
Jimmy C. Huang, Sue Newell, Shan Ling Pan
2000 — conf
Managing Knowledge in Electronic Commerce Era: A Case Study of an On-Line Learning Centre.
PACIS
Shan Ling Pan, Ming-Huei Hsieh, Helen Chen