Sanna Heikkinen

11 papers B 1C 3Misc 4Journal 2Unranked 1
YearRankTypeTitle / Venue / Authors
2024 Misc conf
Digitalization Impact Evaluation Model: A Case Study.
QUATIC
Juhani Heikka, Sanna Heikkinen, Marika Iivari, Timo Koivumäki
2023 Misc conf
Continual Service Improvement: A Systematic Literature Review.
QUATIC
Sanna Heikkinen, Marko Jäntti, Markku Tukiainen
2020 Misc conf
Applying Continual Service Improvement Practices to Study Quality of Healthcare Information System Services: A Case Study.
QUATIC
Sanna Heikkinen, Marko Jäntti, Kaija Saranto
2019 Misc conf
Studying Continual Service Improvement and Monitoring the Quality of ITSM.
QUATIC
Sanna Heikkinen, Marko Jäntti
2015 J jnl
Assignments and Grading in Engineering Graphics Courses.
Int. J. Eng. Pedagog.
Peeter Kukk, Sanna Heikkinen
2015 C conf
Assignments, assessment and feedback in Engineering Graphics courses.
EDUCON
Peeter Kukk, Sanna Heikkinen
2015 C conf
Do autonomously motivated students benefit from collaborative learning methods?
EDUCON
Mikko Honkala, Sanna Heikkinen, Anu Lehtovuori, Johanna Leppävirta
2013 C conf
Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach.
SPICE
Marko Jäntti, Terry Rout, Lian Wen, Sanna Heikkinen, Aileen Cater-Steel
2012 B conf
Establishing a Continual Service Improvement Model: A Case Study.
EuroSPI
Sanna Heikkinen, Marko Jäntti
2012 — conf
Identifying IT Service Management Challenges: A Case Study in Two IT Service Provider Companies.
DEXA Workshops
Sanna Heikkinen, Marko Jäntti
2000 J jnl
Interference considerations for the time division duplex mode of the UMTS Terrestrial Radio Access.
IEEE J. Sel. Areas Commun.
Harri Holma, Sanna Heikkinen, Otto-Aleksanteri Lehtinen, Antti Toskala