Ruchi Mahindru

41 papers A* 4A 2B 5C 1Misc 1Journal 14Unranked 14
YearRankTypeTitle / Venue / Authors
2026 J jnl
Think Locally, Explain Globally: Graph-Guided LLM Investigations via Local Reasoning and Belief Propagation.
CoRR
Saurabh Jha, Rohan R. Arora, Bhavya, Noah Zheutlin, Paulina Toro Isaza, Laura Shwartz, Yu Deng, Daby Sow, Ruchi Mahindru, Ruchir Puri
2025 J jnl
Adaptive PII Mitigation Framework for Large Language Models.
CoRR
Shubhi Asthana, Ruchi Mahindru, Bing Zhang, Jorge Sanz
2025 B conf
Automated Single-Turn Solution Recommendation System for Software IT Support Tickets.
IEEE Big Data
Paulina Toro Isaza, Michael Nidd, Noah Zheutlin, Jae-wook Ahn, Chidansh Amitkumar Bhatt, Yu Deng, Ruchi Mahindru, Martin Franz, Hans Florian, Salim Roukos
2025 J jnl
Deploying Privacy Guardrails for LLMs: A Comparative Analysis of Real-World Applications.
CoRR
Shubhi Asthana, Bing Zhang, Ruchi Mahindru, Chad DeLuca, Anna Lisa Gentile, Sandeep Gopisetty
2025 J jnl
FinOps Agent - A Use-Case for IT Infrastructure and Cost Optimization.
CoRR
Ngoc Phuoc An Vo, Manish Kesarwani, Ruchi Mahindru, Chandrasekhar Narayanaswami
2025 A* conf
ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks.
ICML
Saurabh Jha, Rohan R. Arora, Yuji Watanabe, Takumi Yanagawa, Yinfang Chen, Jackson Clark, Bhavya, Mudit Verma, Harshit Kumar, Hirokuni Kitahara, Noah Zheutlin, Saki Takano, Divya Pathak, Felix George, Xinbo Wu, Bekir O. Turkkan, Gerard Vanloo, Michael Nidd, Ting Dai, Oishik Chatterjee, Pranjal Gupta, Suranjana Samanta, Pooja Aggarwal, Rong Lee, Jae-wook Ahn, Debanjana Kar, Amit M. Paradkar, Yu Deng, Pratibha Moogi, Prateeti Mohapatra, Naoki Abe, Chandrasekhar Narayanaswami, Tianyin Xu, Lav R. Varshney, Ruchi Mahindru, Anca Sailer, Laura Shwartz, Daby Sow, Nicholas C. Fuller, Ruchir Puri
2025 J jnl
ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks.
CoRR
Saurabh Jha, Rohan R. Arora, Yuji Watanabe, Takumi Yanagawa, Yinfang Chen, Jackson Clark, Bhavya, Mudit Verma, Harshit Kumar, Hirokuni Kitahara, Noah Zheutlin, Saki Takano, Divya Pathak, Felix George, Xinbo Wu, Bekir O. Turkkan, Gerard Vanloo, Michael Nidd, Ting Dai, Oishik Chatterjee, Pranjal Gupta, Suranjana Samanta, Pooja Aggarwal, Rong Lee, Pavankumar Murali, Jae-wook Ahn, Debanjana Kar, Ameet Rahane, Carlos Fonseca, Amit M. Paradkar, Yu Deng, Pratibha Moogi, Prateeti Mohapatra, Naoki Abe, Chandrasekhar Narayanaswami, Tianyin Xu, Lav R. Varshney, Ruchi Mahindru, Anca Sailer, Laura Shwartz, Daby Sow, Nicholas C. Fuller, Ruchir Puri
2025 J jnl
STRIDE: A Systematic Framework for Selecting AI Modalities - Agentic AI, AI Assistants, or LLM Calls.
CoRR
Shubhi Asthana, Bing Zhang, Chad DeLuca, Ruchi Mahindru, Hima Patel
2025 A* conf
ScriptSmith: A Unified LLM Framework for Enhancing IT Operations via Automated Bash Script Generation, Assessment, and Refinement.
AAAI
Pooja Aggarwal, Oishik Chatterjee, Ting Dai, Suranjana Samanta, Prateeti Mohapatra, Debanjana Kar, Ruchi Mahindru, Steve Barbieri, Eugen Postea, Brad Blancett, Arthur De Magalhaes
2024 — conf
Dynamic Alert Suppression Policy for Noise Reduction in AIOps.
ICSE-SEIP
Karan Bhukar, Harshit Kumar, Ruchi Mahindru, Rohan R. Arora, Seema Nagar, Pooja Aggarwal, Amit M. Paradkar
2024 Misc conf
Dynamic- X-Y: A Tool for Learning Dynamic Alert Suppression Policies in AIOps.
COMSNETS
Karan Bhukar, Harshit Kumar, Seema Nagar, Pooja Aggarwal, Ian Manning, Rohan R. Arora, Ruchi Mahindru, Amit M. Paradkar, Matthew Thornhill, Stephen Cook, Jack Buggins
2024 J jnl
Retrieval Augmented Generation-Based Incident Resolution Recommendation System for IT Support.
CoRR
Paulina Toro Isaza, Michael Nidd, Noah Zheutlin, Jae-wook Ahn, Chidansh Amitkumar Bhatt, Yu Deng, Ruchi Mahindru, Martin Franz, Hans Florian, Salim Roukos
2024 J jnl
ScriptSmith: A Unified LLM Framework for Enhancing IT Operations via Automated Bash Script Generation, Assessment, and Refinement.
CoRR
Oishik Chatterjee, Pooja Aggarwal, Suranjana Samanta, Ting Dai, Prateeti Mohapatra, Debanjana Kar, Ruchi Mahindru, Steve Barbieri, Eugen Postea, Brad Blancett, Arthur De Magalhaes
2023 B conf
IDMU: Impact Driven Machine Unlearning.
IEEE Big Data
Shubhi Asthana, Bing Zhang, Ruchi Mahindru, Indervir Singh Banipal, Pawan Chowdhary
2022 — conf
Cough Diary based on Sound Classification, Source Validation and Event Detection.
ICHI
Michal Muszynski, Jeffrey Okyere, Ruchi Mahindru, Thomas Brunschwiler
2022 B conf
Integrated Data Mapping Engine (DaME) for Financial Services.
IEEE Big Data
Shubhi Asthana, Ruchi Mahindru
2022 — conf
Mapping of Financial Services datasets using Human-in-the-Loop.
ICAIF
Shubhi Asthana, Ruchi Mahindru
2022 — conf
Metadata-based retrieval for resolution recommendation in AIOps.
ESEC/SIGSOFT FSE
Harshit Kumar, Ruchi Mahindru, Debanjana Kar
2021 A* conf
Log Anomaly to Resolution: AI Based Proactive Incident Remediation.
ASE
Ruchi Mahindru, Harshit Kumar, Sahil Bansal
2021 — conf
Technical Question Answering across Tasks and Domains.
NAACL-HLT (Industry Papers)
Wenhao Yu, Lingfei Wu, Yu Deng, Qingkai Zeng, Ruchi Mahindru, Sinem Güven, Meng Jiang
2020 — conf
A Technical Question Answering System with Transfer Learning.
EMNLP (Demos)
Wenhao Yu, Lingfei Wu, Yu Deng, Ruchi Mahindru, Qingkai Zeng, Sinem Güven, Meng Jiang
2020 — conf
Dynamic Faceted Search for Technical Support Exploiting Induced Knowledge.
ISWC (2)
Nandana Mihindukulasooriya, Ruchi Mahindru, Md. Faisal Mahbub Chowdhury, Yu Deng, Nicolas Rodolfo Fauceglia, Gaetano Rossiello, Sarthak Dash, Alfio Gliozzo, Shu Tao
2020 J jnl
Technical Question Answering across Tasks and Domains.
CoRR
Wenhao Yu, Lingfei Wu, Yu Deng, Qingkai Zeng, Ruchi Mahindru, Sinem Güven, Meng Jiang
2018 J jnl
Building a cognitive platform for the managed IT services lifecycle.
IBM J. Res. Dev.
Kristof Kloeckner, Constantin Adam, Nikos Anerousis, Naga Ayachitula, Muhammed Fatih Bulut, Gargi Dasgupta, Yu Deng, Yixin Diao, Nicholas C. Fuller, Sandeep Gopisetty, Milton Hernandez, Jinho Hwang, Pietro Iannucci, Anup K. Kalia, Giovanni Lanfranchi, David Lanyi, Heiko Ludwig, A. Mahamuni, Ruchi Mahindru, Fan Jing Meng, Hamid R. Motahari Nezhad, Karin Murthy, Taiga Nakamura, Amit M. Paradkar, Dennis A. Perpetua, Birgit Pfitzmann, Daniela Rosu, Larisa Shwartz, Zhong Su, Maheswaran Surendra, Shu Tao, Hagen Völzer, Maja Vukovic, Dorothea Wiesmann, S. Wozniak, Gary Wright, Jin Xiao, Sai Zeng
2018 A conf
Domain Knowledge Driven Key Term Extraction for IT Services.
ICSOC
Prateeti Mohapatra, Yu Deng, Abhirut Gupta, Gargi Dasgupta, Amit M. Paradkar, Ruchi Mahindru, Daniela Rosu, Shu Tao, Pooja Aggarwal
2017 C conf
Business Resiliency Framework for Enterprise Workloads in the Cloud.
CLOSER
Valentina Salapura, Ruchi Mahindru, Richard E. Harper
2016 — conf
Activating Protection and Exercising Recovery Against Large-Scale Outages on the Cloud.
DSN Workshops
Long Wang, Harigovind V. Ramasamy, Ruchi Mahindru, Richard E. Harper
2016 — conf
Availability Considerations for Mission Critical Applications in the Cloud.
CLOSER (2)
Valentina Salapura, Ruchi Mahindru
2016 B conf
Disaster Recovery for Cloud-Hosted Enterprise Applications.
CLOUD
Long Wang, Richard E. Harper, Ruchi Mahindru, Harigovind V. Ramasamy
2016 B conf
Enabling Enterprise-Class Workloads in the Cloud.
IC2E
Valentina Salapura, Ruchi Mahindru
2016 J jnl
Enabling enterprise-level workloads in the enterprise-class cloud.
IBM J. Res. Dev.
Valentina Salapura, Ruchi Mahindru
2014 J jnl
Software defined unified monitoring and management of clouds.
IBM J. Res. Dev.
Ruchi Mahindru, Ronnie Sarkar, M. Viswanathan
2013 — conf
An Ontology-Based Framework for Model-Driven Analysis of Situations in Data Centers.
IEEE SCC
Yu Deng, Ronnie Sarkar, Harigovind V. Ramasamy, Rafah Hosn, Ruchi Mahindru
2011 — conf
Automated Incident Management for a Platform-as-a-Service Cloud.
Hot-ICE
Soumitra Sarkar, Ruchi Mahindru, Rafah Hosn, Norbert G. Vogl, Harigovind V. Ramasamy
2009 A conf
Characteristics of document similarity measures for compliance analysis.
CIKM
Asad B. Sayeed, Soumitra Sarkar, Yu Deng, Rafah Hosn, Ruchi Mahindru, Nithya Rajamani
2008 — conf
Enhanced Maintenance Services with Automatic Structuring of IT Problem Ticket Data.
IEEE SCC (2)
Anca Sailer, Xing Wei, Ruchi Mahindru
2008 J jnl
Performance problem prediction in transaction-based e-business systems.
IEEE Trans. Netw. Serv. Manag.
Manoj K. Agarwal, Gautam Kar, Ruchi Mahindru, Anindya Neogi, Anca Sailer
2007 — conf
Automatic Structuring of IT Problem Ticket Data for Enhanced Problem Resolution.
Integrated Network Management
Xing Wei, Anca Sailer, Ruchi Mahindru, Gautam Kar
2006 J jnl
Approximating Subtree Distances Between Phylogenies.
J. Comput. Biol.
Maria Luisa Bonet, Katherine St. John, Ruchi Mahindru, Nina Amenta
2004 A* conf
Evaluating Ontology Cleaning.
AAAI
Christopher A. Welty, Ruchi Mahindru, Jennifer Chu-Carroll
2003 — conf
IBM's PIQUANT in TREC2003.
TREC
John M. Prager, Jennifer Chu-Carroll, Krzysztof Czuba, Christopher A. Welty, Abraham Ittycheriah, Ruchi Mahindru