Roland T. Rust

11 papers A 1C 1Journal 9
YearRankTypeTitle / Venue / Authors
2024 J jnl
Automating Creativity.
CoRR
Ming-Hui Huang, Roland T. Rust
2016 C conf
Don't Do It Right, Do It Fast? Speed and Quality of Innovation as an Emergent Process.
ICIS
Ming-Hui Huang, William Rand, Roland T. Rust
2016 J jnl
How Information Technology Strategy and Investments Influence Firm Performance: Conjecture and Empirical Evidence.
MIS Q.
Sunil Mithas, Roland T. Rust
2014 J jnl
The Service Revolution and the Transformation of Marketing Science.
Mark. Sci.
Roland T. Rust, Ming-Hui Huang
2009 J jnl
My Mobile Music: An Adaptive Personalization System for Digital Audio Players.
Mark. Sci.
Tuck Siong Chung, Roland T. Rust, Michel Wedel
2009 A conf
Up close and personalized: a marketing view of recommendation systems.
RecSys
Michel Wedel, Roland T. Rust, Tuck Siong Chung
2006 J jnl
What academic research tells us about service.
Commun. ACM
Roland T. Rust, Carol Miu
2005 J jnl
E-Service: The Revenue Expansion Path to E-Commerce Profitability.
Adv. Comput.
Roland T. Rust, P. K. Kannan, Anupama D. Ramachandran
2003 J jnl
E-service: a new paradigm for business in the electronic environment.
Commun. ACM
Roland T. Rust, P. K. Kannan
2001 J jnl
E-Service and the Consumer.
Int. J. Electron. Commer.
Roland T. Rust, Katherine N. Lemon
1999 J jnl
Return on Quality at Chase Manhattan Bank.
Interfaces
Roland T. Rust, Timothy L. Keiningham, Stephen Clemens, Anthony Zahorik