Robert J. Moore

34 papers A* 3A 2B 1Journal 12Unranked 11
YearRankTypeTitle / Venue / Authors
2026 J jnl
NC-Bench: An LLM Benchmark for Evaluating Conversational Competence.
CoRR
Robert J. Moore, Sungeun An, Farhan Ahmed, Jay Pankaj Gala
2024 B conf
Adversarially Exploring Vulnerabilities in LLMs to Evaluate Social Biases.
IEEE Big Data
Yuya Jeremy Ong, Jay Pankaj Gala, Sungeun An, Robert J. Moore, Divyesh Jadav
2024 J jnl
Understanding is a Two-Way Street: User-Initiated Repair on Agent Responses and Hearing in Conversational Interfaces.
Proc. ACM Hum. Comput. Interact.
Robert J. Moore, Sungeun An, Olivia H. Marrese
2023 — conf
A Special Interest Group on Developing Theories of Language Use in Interaction with Conversational User Interfaces.
CHI Extended Abstracts
Paola Raquel Peña, Philip R. Doyle, Emily Yj Ip, Giovanni M. Di Liberto, Darragh Higgins, Rachel McDonnell, Holly P. Branigan, Joakim Gustafson, Donald McMillan, Robert J. Moore, Benjamin R. Cowan
2023 J jnl
The IBM natural conversation framework: a new paradigm for conversational UX design.
Hum. Comput. Interact.
Robert J. Moore, Sungeun An, Guang-Jie Ren
2023 — conf
Visualizing Client Interactions in B2B Context: Design Explorations.
CHI Extended Abstracts
Tenzin Yeshi, Alice Yoonjeong Lee, Robert J. Moore, Guang-Jie Ren
2022 J jnl
Special Issue on Conversational Agents for Healthcare and Wellbeing.
ACM Trans. Interact. Intell. Syst.
Ahmet Baki Kocaballi, Liliana Laranjo, Leigh Clark, Rafal Kocielnik, Robert J. Moore, Q. Vera Liao, Timothy W. Bickmore
2021 — conf
Let's Talk About CUIs: Putting Conversational User Interface Design Into Practice.
CHI Extended Abstracts
Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Heloisa Candello, Stephan Schlögl, Matthew P. Aylett, Jaisie Sin, Robert J. Moore, Grace Hughes, Andrew Ku
2021 — conf
Recipient Design for Conversational Agents: Tailoring Agent's Utterance to User's Knowledge.
CUI
Sungeun An, Robert J. Moore, Eric Young Liu, Guang-Jie Ren
2020 — conf
An Ontology-Based Conversation System for Knowledge Bases.
SIGMOD Conference
Abdul Quamar, Chuan Lei, Dorian Miller, Fatma Ozcan, Jeffrey T. Kreulen, Robert J. Moore, Vasilis Efthymiou
2020 — conf
Conversational Agents for Health and Wellbeing.
CHI Extended Abstracts
Ahmet Baki Kocaballi, Juan C. Quiroz, Liliana Laranjo, Dana Rezazadegan, Rafal Kocielnik, Leigh Clark, Q. Vera Liao, Sun Young Park, Robert J. Moore, Adam S. Miner
2020 J jnl
Conversational BI: An Ontology-Driven ConversationSystem for Business Intelligence Applications.
Proc. VLDB Endow.
Abdul Quamar, Fatma Özcan, Dorian Miller, Robert J. Moore, Rebecca Niehus, Jeffrey T. Kreulen
2020 — conf
Design Systems for Conversational UX.
CIU
Robert J. Moore, Eric Young Liu, Saurabh Mishra, Guang-Jie Ren
2020 — conf
Improving the User Experience for Healthcare Professionals Using a Conversational Agent to Complete Business Intelligence Analysis.
AHFE (8)
Dorian Miller, Rebecca Niehus, Robert J. Moore
2019 — book
Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework
Conversational UX Design
Robert J. Moore, Raphael Arar
2018 — ch.
A Natural Conversation Framework for Conversational UX Design.
Studies in Conversational UX Design
Robert J. Moore
2018 — ch.
Adapting to Customer Initiative: Insights from Human Service Encounters.
Studies in Conversational UX Design
Margaret H. Szymanski, Robert J. Moore
2018 — ch.
Conversational UX Design: An Introduction.
Studies in Conversational UX Design
Robert J. Moore, Raphael Arar
2018 — conf
Making Personalized Recommendation through Conversation: Architecture Design and Recommendation Methods.
AAAI Workshops
Sunhwan Lee, Robert J. Moore, Guang-Jie Ren, Raphael Arar, Shun Jiang
2018 — book
Studies in Conversational UX Design
Studies in Conversational UX Design
Robert J. Moore, Margaret H. Szymanski, Raphael Arar, Guang-Jie Ren
2018 — conf
Voice-based Conversational UX Studies and Design.
CHI Extended Abstracts
Stuart Reeves, Martin Porcheron, Joel E. Fischer, Heloisa Candello, Donald McMillan, Moira McGregor, Robert J. Moore, Rein Ove Sikveland, Alex S. Taylor, Julia Velkovska, Moustafa Zouinar
2017 — conf
Conversational UX Design.
CHI Extended Abstracts
Robert J. Moore, Raphael Arar, Guang-Jie Ren, Margaret H. Szymanski
2011 J jnl
Behind the Avatar: The Patterns, Practices, and Functions of Role Playing in MMOs.
Games Cult.
Dmitri Williams, Tracy L. M. Kennedy, Robert J. Moore
2011 J jnl
Computer Interaction Analysis: Toward an Empirical Approach to Understanding User Practice and Eye Gaze in GUI-Based Interaction.
Comput. Support. Cooperative Work.
Robert J. Moore, Elizabeth F. Churchill
2011 A conf
Three sequential positions of query repair in interactions with internet search engines.
CSCW
Robert J. Moore, Elizabeth F. Churchill, Raj Gopal Prasad Kantamneni
2008 J jnl
Social TV: Designing for Distributed, Sociable Television Viewing.
Int. J. Hum. Comput. Interact.
Nicolas Ducheneaut, Robert J. Moore, Lora Oehlberg, James D. Thornton, Eric Nickell
2007 A* conf
Coordinating joint activity in avatar-mediated interaction.
CHI
Robert J. Moore, E. Cabell Hankinson Gathman, Nicolas Ducheneaut, Eric Nickell
2007 J jnl
Doing Virtually Nothing: Awareness and Accountability in Massively Multiplayer Online Worlds.
Comput. Support. Cooperative Work.
Robert J. Moore, Nicolas Ducheneaut, Eric Nickell
2007 A* conf
The life and death of online gaming communities: a look at guilds in world of warcraft.
CHI
Nicolas Ducheneaut, Nicholas Yee, Eric Nickell, Robert J. Moore
2007 J jnl
Virtual "Third Places": A Case Study of Sociability in Massively Multiplayer Games.
Comput. Support. Cooperative Work.
Nicolas Ducheneaut, Robert J. Moore, Eric Nickell
2006 A* conf
"Alone together?": exploring the social dynamics of massively multiplayer online games.
CHI
Nicolas Ducheneaut, Nicholas Yee, Eric Nickell, Robert J. Moore
2006 J jnl
Building an MMO With Mass Appeal: A Look at Gameplay in World of Warcraft.
Games Cult.
Nicolas Ducheneaut, Nick Yee, Eric Nickell, Robert J. Moore
2005 J jnl
More than just 'XP': learning social skills in massively multiplayer online games.
Interact. Technol. Smart Educ.
Nicolas Ducheneaut, Robert J. Moore
2004 A conf
The social side of gaming: a study of interaction patterns in a massively multiplayer online game.
CSCW
Nicolas Ducheneaut, Robert J. Moore