Robert A. Shumsky

18 papers Journal 17Unranked 1
YearRankTypeTitle / Venue / Authors
2023 J jnl
Hospital Reimbursement in the Presence of Cherry Picking and Upcoding.
Manag. Sci.
Nicos Savva, Laurens G. Debo, Robert A. Shumsky
2017 J jnl
Queueing Models of Case Managers.
Manag. Sci.
Fernanda Campello, Armann Ingolfsson, Robert A. Shumsky
2012 J jnl
Outsourcing a Two-Level Service Process.
Manag. Sci.
Hsiao-Hui Lee, Edieal J. Pinker, Robert A. Shumsky
2010 J jnl
Dynamic Revenue Management in Airline Alliances.
Transp. Sci.
Christopher P. Wright, Harry Groenevelt, Robert A. Shumsky
2010 — conf
Managing the Outsourcing of Two-Level Service Processes: Literature Review and Integration.
HICSS
Edieal J. Pinker, Robert A. Shumsky, Hsiao-Hui Lee, Sameer Hasija
2010 J jnl
OM Practice - Work Expands to Fill the Time Available: Capacity Estimation and Staffing Under Parkinson's Law.
Manuf. Serv. Oper. Manag.
Sameer Hasija, Edieal J. Pinker, Robert A. Shumsky
2009 J jnl
Case Article - Introductory Integrative Cases on Airline Revenue Management.
INFORMS Trans. Educ.
Robert A. Shumsky
2009 J jnl
Case Series - BlueSky Airlines: Network Revenue Management.
INFORMS Trans. Educ.
Robert A. Shumsky
2009 J jnl
Case Series - BlueSky Airlines: Single-Leg Revenue Management.
INFORMS Trans. Educ.
Robert A. Shumsky
2009 J jnl
Dynamic Capacity Management with Substitution.
Oper. Res.
Robert A. Shumsky, Fuqiang Zhang
2009 J jnl
Teaching Notes - BlueSky Airlines: Single-Leg Revenue Management (A-C).
INFORMS Trans. Educ.
Robert A. Shumsky
2008 J jnl
Call Center Outsourcing Contracts Under Information Asymmetry.
Manag. Sci.
Sameer Hasija, Edieal J. Pinker, Robert A. Shumsky
2006 J jnl
Web-based Simulations for Teaching Queueing, Little's Law, and Inventory Management.
INFORMS Trans. Educ.
Gregory Dobson, Robert A. Shumsky
2005 J jnl
Revenue Management Games: Horizontal and Vertical Competition.
Manag. Sci.
Serguei Netessine, Robert A. Shumsky
2004 J jnl
Approximation and analysis of a call center with flexible and specialized servers.
OR Spectr.
Robert A. Shumsky
2003 J jnl
Gatekeepers and Referrals in Services.
Manag. Sci.
Robert A. Shumsky, Edieal J. Pinker
2002 J jnl
Flexible Service Capacity: Optimal Investment and the Impact of Demand Correlation.
Oper. Res.
Serguei Netessine, Gregory Dobson, Robert A. Shumsky
2000 J jnl
The Efficiency-Quality Trade-Off of Cross-Trained Workers.
Manuf. Serv. Oper. Manag.
Edieal J. Pinker, Robert A. Shumsky