Oualid Jouini

56 papers C 9Misc 3Journal 35Unranked 9
YearRankTypeTitle / Venue / Authors
2025 J jnl
A Deep-Learning-Based Framework to Predict the Reliability of Multicomponent Repairable Systems in a Closed-Loop Supply Chain.
IEEE Trans. Reliab.
Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck
2025 J jnl
Charging scheduling optimisation of battery electric buses with charging setup time.
Int. J. Prod. Res.
Zhixin Wang, Feifeng Zheng, Sadeque Hamdan, Oualid Jouini
2025 C conf
Enhancing Circularity in Medical Device Supply Chains by Optimizing EoL Decisions Through Reinforcement Learning: A Multi-Objective Approach.
ICORES
Soufiane El Bechari, Oualid Jouini, Zied Jemaï, Fourat Trabelsi, Robert Heidsieck
2025 J jnl
Machine learning-based agent staffing under uncertainty: The case of a relay call center.
Expert Syst. Appl.
Samer AlSamadi, Cléa Martinez, Canan Pehlivan, Nicolas Cellier, Oualid Jouini, Yi-Ping Fang, Benjamin Legros, Franck Fontanili
2025 J jnl
On the optimization of green multimodal transportation: a case study of the West German canal system.
Ann. Oper. Res.
Tom Binsfeld, Sadeque Hamdan, Oualid Jouini, Johannes Gast
2025 J jnl
Pooled testing in the presence of congestion.
Oper. Res. Lett.
Saif Benjaafar, Oualid Jouini, Benjamin Legros, Bingnan Lu
2025 J jnl
Repairing smarter: Opportunistic maintenance for a closed-loop supply chain with spare parts dependency.
Reliab. Eng. Syst. Saf.
Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck
2024 J jnl
A blockchain-based framework to optimize shipping container flows in the hinterland.
Int. Trans. Oper. Res.
Mariem Mhiri, Karim Al-Yafi, Benjamin Legros, Oualid Jouini, Mohamed Haouari
2024 C conf
Deep Transfer Learning for Installed Base Life-Cycle Evolution Forecast.
ICORES
Emna Turki, Oualid Jouini, Ziad Jemaï, Robert Heidsieck
2024 J jnl
Forecasting spare part extractions from returned systems in a closed-loop supply chain.
Int. J. Prod. Res.
Emna Turki, Oualid Jouini, Zied Jemaï, Yazid Traiy, Adnane Lazrak, Patrick Valot, Robert Heidsieck
2024 J jnl
How to optimize container withholding decisions for reuse in the hinterland?
Eur. J. Oper. Res.
Benjamin Legros, Jan Fransoo, Oualid Jouini
2024 C conf
Integrating Reliability and Sustainability: A Multi-Objective Framework for Opportunistic Maintenance in Closed-Loop Supply Chain.
ICORES
Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck
2024 J jnl
Transient staffing at the beginning of work.
Int. J. Prod. Res.
Benjamin Legros, Oualid Jouini
2023 J jnl
On the binary formulation of air traffic flow management problems.
Ann. Oper. Res.
Sadeque Hamdan, Oualid Jouini, Ali Cheaitou, Zied Jemaï, Tobias Andersson Granberg
2023 C conf
Opportunistic Maintenance of Multi-Component Systems Under Structure and Economic Dependencies: A Healthcare System Case Study.
ICORES
Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck
2022 J jnl
Appointment-driven queueing systems with non-punctual customers.
Queueing Syst. Theory Appl.
Oualid Jouini, Saif Benjaafar, Bingnan Lu, Siqiao Li, Benjamin Legros
2022 J jnl
Central Authority-Controlled Air Traffic Flow Management: An Optimization Approach.
Transp. Sci.
Sadeque Hamdan, Ali Cheaitou, Oualid Jouini, Tobias Andersson Granberg, Zied Jemaï, Imad Alsyouf, Maamar Bettayeb, Billy Josefsson
2022 C conf
Forecasting Extractions in a Closed Loop Supply Chain of Spare Parts: An Industrial Case Study.
ICORES
Emna Turki, Oualid Jouini, Ziad Jemaï, Laura Urie, Adnane Lazrak, Patrick Valot, Robert Heidsieck
2021 — conf
Performance Indicators in Emergency Operating Theaters: A State of the Art.
APMS (5)
Gustavo Santamaria-Acevedo, Oualid Jouini, Benjamin Legros, Zied Jemaï
2021 J jnl
Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center.
Manuf. Serv. Oper. Manag.
Benjamin Legros, Oualid Jouini, Ger Koole
2020 J jnl
Analysis of base-stock perishable inventory systems with general lifetime and lead-time.
Eur. J. Oper. Res.
Chaaben Kouki, Benjamin Legros, M. Zied Babai, Oualid Jouini
2020 J jnl
Combining Soft Systems Methodology, ethnographic observation, and discrete-event simulation: A case study in cancer care.
J. Oper. Res. Soc.
Guillaume Lamé, Oualid Jouini, Julie Stal-Le Cardinal
2020 J jnl
Front-office multitasking between service encounters and back-office tasks.
Eur. J. Oper. Res.
Benjamin Legros, Oualid Jouini, O. Zeynep Aksin, Ger Koole
2019 Misc conf
A Simple Solution for Optimizing Weekly Agent Scheduling in a Multi-Skill Multi-Channel Contact Center.
WSC
Siqiao Li, Ger Koole, Oualid Jouini
2019 J jnl
On the scheduling of operations in a chat contact center.
Eur. J. Oper. Res.
Benjamin Legros, Oualid Jouini
2019 — conf
Optimal Air Traffic Flow Management with Carbon Emissions Considerations.
WCGO
Sadeque Hamdan, Oualid Jouini, Ali Cheaitou, Zied Jemaï, Imad Alsyouf, Maamar Bettayeb
2018 J jnl
A Uniformization Approach for the Dynamic Control of Queueing Systems with Abandonments.
Oper. Res.
Benjamin Legros, Oualid Jouini, Ger Koole
2017 J jnl
Call centers with a postponed callback offer.
OR Spectr.
Benjamin Legros, Sihan Ding, Rob van der Mei, Oualid Jouini
2017 J jnl
Distributionally robust chance-constrained games: existence and characterization of Nash equilibrium.
Optim. Lett.
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
2016 C conf
A Complementarity Problem Formulation for Chance-constraine Games.
ICORES
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
2016 J jnl
A joint chance-constrained programming approach for call center workforce scheduling under uncertain call arrival forecasts.
Comput. Ind. Eng.
Mathilde Excoffier, Céline Gicquel, Oualid Jouini
2016 J jnl
Equivalent Nonlinear Complementarity Problem for Chance-constrained Games.
Electron. Notes Discret. Math.
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
2016 J jnl
Existence of Nash equilibrium for chance-constrained games.
Oper. Res. Lett.
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
2016 J jnl
Optimal scheduling in call centers with a callback option.
Perform. Evaluation
Benjamin Legros, Oualid Jouini, Ger Koole
2016 Misc conf
Patient-hospital communication: A platform to improve outpatient chemotherapy.
WSC
Guillaume Lamé, Oualid Jouini, Julie Stal-Le Cardinal, Muriel Carvalho, Christophe Tournigand, Pierre Wolkenstein
2016 — conf
Solving Chance-Constrained Games Using Complementarity Problems.
ICORES (Selected Papers)
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
2015 — conf
Analysis of Implementation of Care Coordination in a Multi-level Care Provider Organization: A Need for Systems Approaches.
CSDM
Guillaume Lamé, Tu-Anh Duong, Marija Jankovic, Julie Stal-Le Cardinal, Oualid Jouini
2015 C conf
Bi-matrix Game with Random Payoffs.
CTW
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
2015 — conf
Distributionally Robust Optimization for Scheduling Problem in Call Centers with Uncertain Forecasts.
ICORES (Selected Papers)
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
2015 C conf
Scheduling Problem in Call Centers with Uncertain Arrival Rates Forecasts - A Distributionally Robust Approach.
ICORES
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
2015 J jnl
Simulation-based optimization of staffing levels in an emergency department.
Simul.
Karim Ghanes, Mathias Wargon, Oualid Jouini, Zied Jemaï, Agapitos Diakogiannis, Romain Hellmann, Valérie Thomas, Ger Koole
2014 C conf
A Stochastic Programming Approach for Staffing and Scheduling Call Centers with Uncertain Demand Forecasts.
ICORES
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
2014 Misc conf
A comprehensive simulation modeling of an emergency department: a case study for simulation optimization of staffing levels.
WSC
Karim Ghanes, Oualid Jouini, Zied Jemaï, Mathias Wargon, Romain Hellmann, Valérie Thomas, Ger Koole
2014 — conf
Comparison of Stochastic Programming Approaches for Staffing and Scheduling Call Centers with Uncertain Demand Forecasts.
ICORES (Selected Papers)
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
2014 J jnl
On multiple priority multi-server queues with impatience.
J. Oper. Res. Soc.
Oualid Jouini, Alex Roubos
2014 J jnl
Service Systems with Finite and Heterogeneous Customer Arrivals.
Manuf. Serv. Oper. Manag.
Rowan Wang, Oualid Jouini, Saif Benjaafar
2013 J jnl
Control policies for single-stage production systems with perishable inventory and customer impatience.
Ann. Oper. Res.
Stratos Ioannidis, Oualid Jouini, Angelos A. Economopoulos, Vassilis S. Kouikoglou
2012 J jnl
Analysis of a last come first served queueing system with customer abandonment.
Comput. Oper. Res.
Oualid Jouini
2012 J jnl
Staffing a call center with uncertain non-stationary arrival rate and flexibility.
OR Spectr.
Shuangqing Liao, Ger Koole, Christian van Delft, Oualid Jouini
2011 J jnl
Call Centers with Delay Information: Models and Insights.
Manuf. Serv. Oper. Manag.
Oualid Jouini, O. Zeynep Aksin, Yves Dallery
2010 J jnl
Online scheduling policies for multiclass call centers with impatient customers.
Eur. J. Oper. Res.
Oualid Jouini, Auke Pot, Ger Koole, Yves Dallery
2008 J jnl
Analysis of the Impact of Team-Based Organizations in Call Center Management.
Manag. Sci.
Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah
2008 J jnl
Moments of first passage times in general birth-death processes.
Math. Methods Oper. Res.
Oualid Jouini, Yves Dallery
2007 — conf
Stationary delays for a two-class priority queue with impatient customers.
VALUETOOLS
Oualid Jouini, Yves Dallery
2006 — conf
Predicting queueing delays for multiclass call centers.
VALUETOOLS
Oualid Jouini, Yves Dallery
2004 — conf
Stochastic Models of Customer Portfolio Management in Call Centers.
OR
Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah