Norman Au

13 papers C 9Journal 4
YearRankTypeTitle / Venue / Authors
2020 J jnl
Biased minds experience improved decision-making speed and confidence on social media: a heuristic approach.
J. Inf. Technol. Tour.
Caiwei Ma, Norman Au, Lianping Ren
2016 C conf
Customer Experiences with Hotel Smartphone: A Case Study of Hong Kong Hotels.
ENTER
Tony Lok Tung Hui, Norman Au, Rob Law
2016 J jnl
Multi-dimension reviewer credibility quantification across diverse travel communities.
Knowl. Inf. Syst.
Yuanyuan Wang, Stephen Chi-fai Chan, Hong Va Leong, Grace Ngai, Norman Au
2014 C conf
Analysing Ecotourists' Satisfaction in Socialisation and Knowledge Sharing Intentions via Social Media.
ENTER
Sudipta Kiran Sarkar, Norman Au, Rob Law
2013 C conf
Towards an Understanding of Online Travellers' Acceptance of Consumer-Generated Media for Travel Planning: Integrating Technology Acceptance and Source Credibility Factors.
ENTER
Julian K. Ayeh, Norman Au, Rob Law
2012 C conf
Perceptions and Strategies of Hospitality and Tourism Practitioners on Social Media: An Exploratory Study.
ENTER
Julian K. Ayeh, Daniel Leung, Norman Au, Rob Law
2011 J jnl
A model of online trust for travel products.
Int. J. Serv. Technol. Manag.
Dorothy K. Y. Choi, Norman Au
2011 C conf
Travel Preferences of Overseas Destinations by Mainland Chinese Online Users.
ENTER
Crystal Ip, Catherine Cheung, Rob Law, Norman Au
2010 J jnl
OpinionSeer: Interactive Visualization of Hotel Customer Feedback.
IEEE Trans. Vis. Comput. Graph.
Yingcai Wu, Furu Wei, Shixia Liu, Norman Au, Weiwei Cui, Hong Zhou, Huamin Qu
2010 C conf
The Impact of Culture on eComplaints: Evidence from Chinese Consumers in Hospitality Organisations.
ENTER
Norman Au, Rob Law, Dimitrios Buhalis
2009 C conf
Complaints on the Online Environment - The Case of Hong Kong Hotels.
ENTER
Norman Au, Dimitrios Buhalis, Rob Law
2002 C conf
Evaluating Reservation Facilities for Hotels: A Study of Asian Based and North American Based Travel Web Sites.
ENTER
Rob Law, Kenith Leung, Norman Au
2001 C conf
Destination Marketing on the Internet - Impact of Hong Kong Tourism Association Web Site on International Travelers to Hong Kong.
ENTER
Norman Au