Nelson Gama

13 papers A 1B 2Misc 1Journal 3Unranked 6
YearRankTypeTitle / Venue / Authors
2014 J jnl
A Business Motivation Model for IT Service Management.
Int. J. Inf. Syst. Model. Des.
Marco Vicente, Nelson Gama, Miguel Mira da Silva
2014 A conf
ITIL Metamodel.
ICSOC
Nelson Gama, Marco Vicente, Miguel Mira da Silva
2014 J jnl
Ontology engineering step in design science research methodology: a technique to gather and reuse knowledge.
Behav. Inf. Technol.
Lukasz Ostrowski, Markus Helfert, Nelson Gama
2013 B conf
IT Services Reference Catalog.
IM
Nelson Gama, Maria do Mar Rosa, Miguel Mira da Silva
2013 — conf
Modeling ITIL Business Motivation Model in ArchiMate.
IESS
Marco Vicente, Nelson Gama, Miguel Mira da Silva
2013 B conf
The Value of ITIL in Enterprise Architecture.
EDOC
Marco Vicente, Nelson Gama, Miguel Mira da Silva
2013 — conf
Using ArchiMate and TOGAF to Understand the Enterprise Architecture and ITIL Relationship.
CAiSE Workshops
Marco Vicente, Nelson Gama, Miguel Mira da Silva
2013 — conf
Using ArchiMate to Represent ITIL Metamodel.
CBI
Marco Vicente, Nelson Gama, Miguel Mira da Silva
2012 Misc conf
A Method for Identifying IT Services Using Incidents.
QUATIC
Maria do Mar Rosa, Nelson Gama, Miguel Mira da Silva
2012 — conf
Developing a Conceptual Framework to Structure an IT Organization using an Ontology Engineering Methodology.
DCNET/ICE-B/OPTICS
Nelson Gama, Lukasz Ostrowski, Miguel Mira da Silva
2012 — conf
Integrating Enterprise Architecture and IT Service Management.
ISD
Nelson Gama, Pedro Sousa, Miguel Mira da Silva
2011 J jnl
Using People-CMM for Diminishing Resistance to ITIL.
Int. J. Hum. Cap. Inf. Technol. Prof.
Nelson Gama, Raúl Nunes da Silva, Miguel Mira da Silva
2010 — conf
Using People CMM for Dealing with Resistance on Implementing ITIL.
CENTERIS (2)
Raúl Nunes da Silva, Miguel Mira da Silva, Nelson Gama