| Year | Rank | Type | Title / Venue / Authors |
|---|---|---|---|
| 2018 | J | jnl |
IBM J. Res. Dev.
|
| 2018 | — | conf |
SOSE
|
| 2013 | B | conf |
IM
|
| 2012 | — | conf |
Connecting the dots in IT service delivery: From operations content to high-level business insights.
SOLI
|
| 2011 | — | conf |
Integrated Network Management
|
| 2007 | J | jnl |
IBM Syst. J.
|
| 2007 | — | conf |
DSOM
|
| 2007 | — | conf |
CEC/EEE
|
| 2007 | — | conf |
IEEE SCC
|
| 2007 | — | conf |
Integrated Network Management
|
| 2005 | B | conf |
WISE
|