Martin Schrepp

127 papers C 10Misc 21Journal 30Unranked 57

Year	Rank	Type	Title / Venue / Authors
2026	J	`jnl`	A Review of Design, User Experience, and Usability in HCI, Through the Lens of the DUXU Conference. Int. J. Hum. Comput. Interact. Martin Schrepp, Elizabeth Rosenzweig, Marcelo Márcio Soares, Aaron Marcus
2026	—	`ed.`	HCI International 2025 - Late Breaking Papers - 27th International Conference on Human-Computer Interaction, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part XI HCI (78) Martin Schrepp
2026	—	`ed.`	HCI International 2025 - Late Breaking Papers - 27th International Conference on Human-Computer Interaction, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part XII HCI (79) Martin Schrepp, Matthias Rauterberg
2026	J	`jnl`	Integrating Multi-Label Classification and Generative AI for Scalable Analysis of User Feedback. CoRR Sandra Loop, Erik Bertram, Sebastian Juhl, Martin Schrepp
2025	C	`conf`	Classification of Augmented Reality Design Recommendations on User Experience Dimensions: Preliminary Study Results. WEBIST Stefan Graser, Jessica Kollmorgen, Martin Schrepp, María José Escalona, Stephan Böhm
2025	—	`conf`	Combining Questionnaires and Usage Tracking to Monitor the User Experience of an e-Commerce Solution. HCI (30) Marco Schaa, Jessica Kollmorgen, Jörg Thomaschewski, Martin Schrepp
2025	—	`ed.`	Design, User Experience, and Usability - 14th International Conference, DUXU 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part I HCI (29) Martin Schrepp
2025	—	`ed.`	Design, User Experience, and Usability - 14th International Conference, DUXU 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part II HCI (30) Martin Schrepp
2025	—	`ed.`	Design, User Experience, and Usability - 14th International Conference, DUXU 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part III HCI (31) Martin Schrepp
2025	—	`ed.`	Design, User Experience, and Usability - 14th International Conference, DUXU 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part IV HCI (32) Martin Schrepp
2025	—	`ed.`	Design, User Experience, and Usability - 14th International Conference, DUXU 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part V HCI (33) Martin Schrepp
2025	—	`ed.`	Design, User Experience, and Usability - 14th International Conference, DUXU 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part VI HCI (34) Martin Schrepp
2025	—	`conf`	Development of an Innovative UX Measurement Approach for Augmented Reality in Corporate Training. HCI (78) Stefan Graser, Martin Schrepp, Jule M. Krüger, Stephan Böhm
2025	—	`conf`	Exploring Voice User Interface Similarities and Differences in Context of Use: A Survey and ChatGPT Analysis. HCI (34) Andreas M. Klein, Martin Schrepp, Maria Rauschenberger
2025	J	`jnl`	From customer survey feedback to software improvements: Leveraging the full potential of data. CoRR Erik Bertram, Nina Hollender, Sebastian Juhl, Sandra Loop, Martin Schrepp
2025	—	`conf`	How to Transfer User Feedback into Product Improvements? HCI (30) Erik Bertram, Nina Hollender, Sebastian Juhl, Sandra Loop, Martin Schrepp
2025	J	`jnl`	Identification of Design Recommendations for Augmented Reality Authors in Corporate Training. CoRR Stefan Graser, Martin Schrepp, Stephan Böhm
2025	—	`conf`	User Interaction Behavior Analysis for Cognitive Load Detection in Online Learning Processes. HCI (29) Mira Suryani, Harry Budi Santoso, Rizal Fathoni Aji, Setiawan Hadi, Martin Schrepp
2025	J	`jnl`	Validation of the UEQ+ Scales for Voice Quality. Comput. Stand. Interfaces Andreas M. Klein, Jessica Kollmorgen, Andreas Hinderks, Martin Schrepp, Maria Rauschenberger, María José Escalona
2024	J	`jnl`	A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs. Int. J. Interact. Multim. Artif. Intell. Anna-Lena Meiners, Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2024	C	`conf`	Construction of a Questionnaire to Measure the Learner Experience in Online Tutorials. WEBIST Martin Schrepp, Harry Budi Santoso
2024	J	`jnl`	Construction of the UXAR-CT - a User eXperience Questionnaire for Augmented Reality in Corporate Training. CoRR Stefan Graser, Martin Schrepp, Stephan Böhm
2024	J	`jnl`	Enhancing UX Research Activities Using GenAI - Potential Applications and Challenges. CoRR Stefan Graser, Anastasia Snimshchikova, Martin Schrepp, Stephan Böhm
2024	J	`jnl`	Identifying Semantic Similarity for UX Items from Established Questionnaires Using ChatGPT-4. CoRR Stefan Graser, Martin Schrepp, Stephan Böhm
2024	C	`conf`	Impact of a Split into Single Items on the Response Rate of the User Experience Questionnaire Short (UEQ-S). WEBIST Marco Schaa, Jessica Kollmorgen, Martin Schrepp, Jörg Thomaschewski
2024	J	`jnl`	Role, Methodology, and Measurement of Cognitive Load in Computer Science and Information Systems Research. IEEE Access Mira Suryani, Harry Budi Santoso, Martin Schrepp, Rizal Fathoni Aji, Setiawan Hadi, Dana Indra Sensuse, Ryan Randy Suryono, Kautsarina
2024	—	`conf`	UXAR-CT - An Approach for Measuring UX for Mobile Augmented Reality Applications in Corporate Training. HCI (54) Stefan Graser, Martin Schrepp, Stephan Böhm
2024	J	`jnl`	Using ChatGPT-4 for the Identification of Common UX Factors within a Pool of Measurement Items from Established UX Questionnaires. CoRR Stefan Graser, Stephan Böhm, Martin Schrepp
2023	—	`conf`	Assessing the Validity of the Trust Factor Within User Experience Questionnaire Plus (UEQ+): A Comprehensive Validation Study. WEBIST (Revised Selected Papers) Andreas Hinderks, Martin Schrepp, Maria Rauschenberger, Jörg Thomaschewski
2023	—	`conf`	Impact of Item Polarity on Semantic Differential Scales in User Experience Measurement. WEBIST (Revised Selected Papers) Martin Schrepp, Jessica Kollmorgen, Jörg Thomaschewski
2023	C	`conf`	Impact of Item Polarity on the Scales of the User Experience Questionnaire (UEQ). WEBIST Martin Schrepp, Jessica Kollmorgen, Jörg Thomaschewski
2023	J	`jnl`	On the Importance of UX Quality Aspects for Different Product Categories. Int. J. Interact. Multim. Artif. Intell. Martin Schrepp, Jessica Kollmorgen, Anna-Lena Meiners, Andreas Hinderks, Dominique Winter, Harry B. Santoso, Jörg Thomaschewski
2023	C	`conf`	Reconstruction and Validation of the UX Factor Trust for the User Experience Questionnaire Plus (UEQ+). WEBIST Andreas Hinderks, Martin Schrepp, Maria Rauschenberger, Jörg Thomaschewski
2022	C	`conf`	Impact of Usage Behaviour on the User Experience of Netflix, Microsoft Powerpoint, Bigbluebutton and Zoom. WEBIST Jessica Kollmorgen, Martin Schrepp, Jörg Thomaschewski
2022	—	`conf`	Influence of Demographic Variables and Usage Behaviour on the Perceived User Experience. WEBIST (Revised Selected Papers) Jessica Kollmorgen, Martin Schrepp, Jörg Thomaschewski
2021	—	`conf`	Ermittlung relevanter UX-Faktoren je Produktkategorie für den UEQ+. MuC (Workshopband) Jessica Kollmorgen, Anna-Lena Meiners, Martin Schrepp, Jörg Thomaschewski
2021	—	`conf`	Evaluation of Anticipated User Experience. MuC (Workshopband) Dominik Oelfin, Martin Schrepp
2021	—	`conf`	How to create short forms of UEQ+ based questionnaires? MuC (Workshopband) Martin Schrepp, Heike Sandkühler, Jörg Thomaschewski
2021	—	`conf`	Quantitative Messung von User Experience. MuC (Workshopband) Martin Schrepp, Jörg Thomaschewski
2021	J	`jnl`	What Causes the Dependency between Perceived Aesthetics and Perceived Usability? Int. J. Interact. Multim. Artif. Intell. Martin Schrepp, Raphael Otten, Kerstin Blum, Jörg Thomaschewski
2021	Misc	`conf`	Which UX Aspects Are Important for a Software Product?: Importance Ratings of UX Aspects for Software Products for Measurement with the UEQ+. MuC Anna-Lena Meiners, Jessica Kollmorgen, Martin Schrepp, Jörg Thomaschewski
2021	—	`conf`	Wie man 6000 Nutzer-Kommentare in Qualität umwandelt. UP Dimiter Simov, Martin Schrepp
2020	—	`conf`	A Comparison of UX Questionnaires - What is their underlying concept of user experience? MuC (Workshopband) Martin Schrepp
2020	Misc	`conf`	Construction of UEQ+ scales for voice quality: measuring user experience quality of voice interaction. MuC Andreas M. Klein, Andreas Hinderks, Martin Schrepp, Jörg Thomaschewski
2020	—	`conf`	Quantitative Methoden zur Messung von User Experience. MuC (Workshopband) Martin Schrepp, Bernard Rummel
2020	—	`conf`	UX Messung mithilfe des UEQ+ Frameworks. MuC (Workshopband) Heike Sandkühler, Martin Schrepp, Jörg Thomaschewski
2020	Misc	`conf`	Visual clarity as mediator between usability and aesthetics. MuC Raphael Otten, Martin Schrepp, Jörg Thomaschewski
2019	J	`jnl`	Applicability of User Experience and Usability Questionnaires. J. Univers. Comput. Sci. Andreas Hinderks, Dominique Winter, Martin Schrepp, Jörg Thomaschewski
2019	J	`jnl`	Design and Validation of a Framework for the Creation of User Experience Questionnaires. Int. J. Interact. Multim. Artif. Intell. Martin Schrepp, Jörg Thomaschewski
2019	J	`jnl`	Developing a UX KPI based on the user experience questionnaire. Comput. Stand. Interfaces Andreas Hinderks, Martin Schrepp, Francisco José Domínguez Mayo, María José Escalona, Jörg Thomaschewski
2019	J	`jnl`	Do Women and Men Perceive User Experience Differently?. Int. J. Interact. Multim. Artif. Intell. Kristina Aufderhaar, Martin Schrepp, Jörg Thomaschewski
2019	—	`conf`	Eine modulare Erweiterung des User Experience Questionnaire. UP Martin Schrepp, Jörg Thomaschewski
2019	—	`conf`	Impact of Culture on the choice of relevant UX Scales. MuC (Workshopband) Martin Schrepp, Harry Budi Santoso
2019	—	`conf`	Konstruktion und praktischer Einsatz von User Experience Fragebögen. MuC (Workshopband) Martin Schrepp, Bernard Rummel
2019	—	`conf`	UX Fragebögen und Wortwolken. MuC (Workshopband) Bernard Rummel, Martin Schrepp
2019	—	`conf`	UX Professionals als Softwareinspektoren - Wie, wann und warum werden (Experten-)Reviews in der Praxis eingesetzt? UP Theo Held, Martin Schrepp
2019	—	`conf`	User Experience Review - Ein einfaches und flexibles Verfahren zur Beurteilung der User Experience durch Experten. UP Theo Held, Martin Schrepp, Renate Mayalidag
2019	—	`conf`	User Experience mit Fragebögen messen. UP Martin Schrepp
2018	C	`conf`	A Benchmark for the Short Version of the User Experience Questionnaire. WEBIST Andreas Hinderks, Martin Schrepp, Jörg Thomaschewski
2018	—	`conf`	Beurteilung der UX Qualität durch Experten. UP Dominik Mayer, Martin Schrepp, Theo Held
2018	—	`conf`	Has Culture an Impact on the Importance of UX Aspects? MuC (Workshopband) Martin Schrepp, Harry B. Santoso
2018	—	`conf`	UX Fragebögen - Konstruktion und praktischer Einsatz. MuC (Workshopband) Martin Schrepp, Bernard Rummel
2018	—	`conf`	UX Fragebögen: Verwenden wir die richtigen Methoden? MuC (Workshopband) Martin Schrepp, Bernard Rummel
2018	—	`conf`	UX-Fragebögen: Was steckt in der Varianz? MuC (Workshopband) Bernard Rummel, Martin Schrepp
2018	—	`conf`	UX-Professionals im Spannungsfeld zwischen Nutzern und Entscheidern. UP Theo Held, Martin Schrepp
2018	Misc	`conf`	Vergleich von UX Fragebögen. MuC Andreas Hinderks, Martin Schrepp, Jörg Thomaschewski
2018	—	`conf`	Welcher UX-Fragebogen passt zu meinem Produkt? UP Jörg Thomaschewski, Andreas Hinderks, Martin Schrepp
2017	J	`jnl`	Adaption of user experience questionnaires for different user groups. Univers. Access Inf. Soc. Martin Schrepp, Manuel Pérez Cota, Ramiro Gonçalves, Andreas Hinderks, Jörg Thomaschewski
2017	J	`jnl`	Construction of a Benchmark for the User Experience Questionnaire (UEQ). Int. J. Interact. Multim. Artif. Intell. Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2017	Misc	`conf`	Cultural Differences in the Perception of User Experience. MuC Harry B. Santoso, Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2017	J	`jnl`	Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S). Int. J. Interact. Multim. Artif. Intell. Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2017	—	`conf`	Die UX KPI - Wunsch und Wirklichkeit. UP Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2017	Misc	`conf`	Konstruktion einer Kurzversion des User Experience Questionnaire. MuC Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2017	—	`conf`	Welche UX Faktoren sind für mein Produkt wichtig? UP Dominique Winter, Andreas Hinderks, Martin Schrepp, Jörg Thomaschewski
2016	Misc	`conf`	Barrierefreiheit interaktiver Grafiken in Business Software. MuC Martin Schrepp
2016	—	`conf`	Datenqualität bei Online-Fragebögen sicherstellen. UP Martin Schrepp
2016	Misc	`conf`	Iterative Ermittlung der Stichprobengröße bei der Faktorenanalyse. MuC Andreas Hinderks, Martin Schrepp, Jörg Thomaschewski
2016	—	`conf`	User Experience mit Fragebögen evaluieren - Tipps und Tricks für Datenerhebung, Auswertung und Präsentation der Ergebnisse. UP Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2015	—	`conf`	Faktoren der User Experience - Systematische Übersicht über produktrelevante UX-Qualitätsaspekte. UP Dominique Winter, Martin Schrepp, Jörg Thomaschewski
2015	—	`conf`	Traumberuf UX Professional nach dem Studium? Bekomme Einblicke in die reale Arbeitswelt in diesem Workshop für Studenten und Berufseinsteiger. UP Reinier Kortekaas, Ludwig Fichte, Jan Preßler, Martin Schrepp, Astrid Beck, Kostanija Petrovic
2015	J	`jnl`	Untangling comparison bias in inductive item tree analysis based on representative random quasi-orders. Math. Soc. Sci. Ali Ünlü, Martin Schrepp
2015	—	`conf`	Wie effizient ist mein User Interface? UP Martin Schrepp, Theo Held
2015	Misc	`conf`	Übersichtlichkeit als Mediator zwischen Ästhetik und Usability? MuC Martin Schrepp, Kerstin Eva Müller
2014	—	`conf`	Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios. HCI (8) Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2014	—	`conf`	Auf der Suche nach den UX Professionals von morgen - Workshop des AK Nachwuchsförderung. UP Martin Schrepp, Kostanija Petrovic, Anja Wipfler, Jan Preßler
2014	—	`conf`	Biasing Effects of Non-Representative Samples of Quasi-Orders in the Assessment of Recovery Quality of IITA-Type Item Hierarchy Mining. ECDA Ali Ünlü, Martin Schrepp
2014	J	`jnl`	Einfluss von Layout-Prinzipien auf die ästhetische Wahrnehmung von Web-Seiten. i-com Kerstin Eva Müller, Martin Schrepp
2014	Misc	`conf`	Evaluation des UEQ in einfacher Sprache mit Schülern. MuC Andreas Hinderks, Martin Schrepp, Jörg Thomaschewski
2014	—	`conf`	Interaktive Formulare - Wie gestaltet man diese einfach, schön und barrierefrei? UP Martin Schrepp
2013	J	`jnl`	Efficient Measurement of the User Experience of Interactive Products. How to use the User Experience Questionnaire (UEQ).Example: Spanish Language Version. Int. J. Interact. Multim. Artif. Intell. Maria Rauschenberger, Martin Schrepp, Manuel Pérez Cota, Siegfried Olschner, Jörg Thomaschewski
2013	—	`conf`	Efficient Measurement of the User Experience. A Portuguese Version. DSAI Manuel Pérez Cota, Jörg Thomaschewski, Martin Schrepp, Ramiro Gonçalves
2013	—	`ch.`	Recent Developments in Performance-based Knowledge Space Theory. Knowledge Spaces, Applications in Education Ali Ünlü, Martin Schrepp, Jürgen Heller, Cord Hockemeyer, Gudrun Wesiak, Dietrich Albert
2013	—	`conf`	User Experience Questionnaire (UEQ) Benchmark. Praxiserfahrungen zur Auswertung und Anwendung von UEQ-Erhebungen im Business-Umfeld. UP Martin Schrepp, Siegfried Olschner, Ulf Schubert
2013	—	`conf`	User Experience mit Fragebögen messen - Durchführung und Auswertung am Beispiel des UEQ. UP Maria Rauschenberger, Martin Schrepp, Jörg Thomaschewski
2013	Misc	`conf`	Visuelle Komplexität, Ästhetik und Usability von Benutzerschnittstellen. MuC Martin Schrepp, Kerstin Eva Müller
2012	Misc	`conf`	Generierung natürlichsprachlicher Beschreibungen für Sparklines. MuC Johannes Nanninga, Kai Willenborg, Martin Schrepp
2012	—	`conf`	Konstruktion eines Fragebogens für jugendliche Personen zur Messung der User Experience. UP Andreas Hinderks, Martin Schrepp, Maria Rauschenberger, Siegfried Olschner, Jörg Thomaschewski
2011	—	`conf`	"Tipp' die Opportunity" - sollte Geschäftssoftware Spaß machen? UP Svenja Schiffler, Theo Held, Martin Schrepp
2011	—	`conf`	Acceptance and Speed of Animations in Business Software. INTERACT (4) Lisa Mattes, Martin Schrepp, Theo Held, Patrick Fischer
2011	Misc	`conf`	Akzeptanz und Geschwindigkeit von Animationen. MuC Lisa Mattes, Martin Schrepp, Theo Held
2011	—	`conf`	Barrierefreiheit von Web Anwendungen mit dem ARIA Standard sicherstellen. UP Annett Hardt, Martin Schrepp
2011	—	`conf`	Eingeschränkt Sehen. Eingeschränkt Hören. Interagieren. UP Petra Kowallik, Martin Schrepp, Markus Erle
2011	J	`jnl`	Scaling of input forms by a simple pair comparison approach. Libr. Hi Tech Theo Held, Patrick Fischer, Martin Schrepp
2010	Misc	`conf`	Anwendung von GOMS-Analysen und CogTool in der Design-Praxis. MuC Martin Schrepp, Theo Held
2010	—	`conf`	Barrierefreiheit betriebswirtschaftlicher Anwendungen - Diskussion spezieller Anforderungen und Lösungsansätze. UP Annett Hardt, Martin Schrepp
2010	J	`jnl`	GOMS analysis as a tool to investigate the usability of web units for disabled users. Univers. Access Inf. Soc. Martin Schrepp
2009	Misc	`conf`	Kognitive Prozesse zwischen Ästhetik und Usability. MuC Waltraud Ilmberger, Martin Schrepp, Theo Held
2009	—	`conf`	Subjektive Benutzerzufriedenheit quantitativ erfassen: Erfahrungen mit dem User Experience Questionnaire UEQ. UP Bettina Laugwitz, Ulf Schubert, Waltraud Ilmberger, Nina Tamm, Theo Held, Martin Schrepp
2009	Misc	`conf`	Was macht studiVZ attraktiv? MuC Waltraud Ilmberger, Theo Held, Martin Schrepp
2008	—	`conf`	Cognitive Processes Causing the Relationship between Aesthetics and Usability. USAB Waltraud Ilmberger, Martin Schrepp, Theo Held
2008	—	`conf`	Construction and Evaluation of a User Experience Questionnaire. USAB Bettina Laugwitz, Theo Held, Martin Schrepp
2008	—	`conf`	Kognitive Modellierung in der Konzeption von Softwareprodukten. UP Theo Held, Martin Schrepp, Dietrich Mayer-Ullmann, Daniel Holt
2008	C	`conf`	Making Business Software Usable for Handicapped Employees. ICCHP Annett Hardt, Martin Schrepp
2008	—	`conf`	Quantitative Methoden zur prozessbe- gleitenden Evaluation von Designvorschlägen. UP Patrick Fischer, Martin Schrepp, Theo Held, Bettina Laugwitz
2008	—	`conf`	Standards im Usability Engineering umsetzen - was funktioniert, was nicht ? UP Bernard Rummel, Thomas Geis, Martin Schrepp, Theo Held, Michael Offergeld, Heinz Martin Scheurer, Dirk Willuhn
2007	Misc	`conf`	Farbalgorithmen zur ästhetischen Gestaltung von Benutzeroberflächen. MuC Patrick Fischer, Martin Schrepp, Theo Held
2007	J	`jnl`	On the evaluation of fit measures for quasi-orders. Math. Soc. Sci. Martin Schrepp
2007	Misc	`conf`	Skalierung von Designalternativen. MuC Theo Held, Martin Schrepp, Patrick Fischer
2007	J	`jnl`	Untersuchung von Designpräferenzen mit Hilfe von Skalierungsmethoden. MMI Interakt. Martin Schrepp, Theo Held, Patrick Fischer
2006	C	`conf`	A GOMS Model for Keyboard Navigation in Web Pages and Web Applications. ICCHP Martin Schrepp, Patrick Fischer
2006	Misc	`conf`	Konstruktion eines Fragebogens zur Messung der User Experience von Softwareprodukten. MuC Bettina Laugwitz, Martin Schrepp, Theo Held
2006	J	`jnl`	On the efficiency of keyboard navigation in Web sites. Univers. Access Inf. Soc. Martin Schrepp
2006	J	`jnl`	Properties of the correlational agreement coefficient: A comment to Ünlü and Albert (2004). Math. Soc. Sci. Martin Schrepp
2006	J	`jnl`	The influence of hedonic quality on the attractiveness of user interfaces of business management software. Interact. Comput. Martin Schrepp, Theo Held, Bettina Laugwitz
2006	Misc	`conf`	Wahrgenommene Ästhetik, Ordnung und Komplexität von Formularen. MuC Patrick Fischer, Theo Held, Martin Schrepp, Bettina Laugwitz
2004	Misc	`conf`	Hedonische Aspekte betriebswirtschaftlicher Software. MuC Martin Schrepp, Theo Held, Bettina Laugwitz
2004	C	`conf`	Influence of Accessibility Related Activities on the Usability of Business Software. ICCHP Rakesh Jani, Martin Schrepp