Marcelo Olivares

19 papers A* 2Journal 17
YearRankTypeTitle / Venue / Authors
2025 J jnl
Saving Millions in Government Procurement Through Data Science and Market Design.
INFORMS J. Appl. Anal.
Marcelo Olivares, Daniela Sabán, Gabriel Y. Weintraub, Eduardo Lara, Piero Zanocco, Paula Moreno
2023 J jnl
Analytics Saves Lives During the COVID-19 Crisis in Chile.
INFORMS J. Appl. Anal.
Leonardo J. Basso, Marcel Goic, Marcelo Olivares, Denis Sauré, Charles Thraves, Aldo Carranza, Gabriel Y. Weintraub, Julio Covarrubia, Cristian Escobedo, Natalia Jara, Antonio Moreno, Demian Arancibia, Manuel Fuenzalida, Juan Pablo Uribe, Felipe Zúñiga, Marcela Zúñiga, Miguel O'ryan, Emilio Santelices, Juan Pablo Torres, Magdalena Badal, Mirko Bozanic, Sebastián Cancino-Espinoza, Eduardo Lara, Ignasi Neira
2023 J jnl
Balancing Agent Retention and Waiting Time in Service Platforms.
Oper. Res.
Andrés Musalem, Marcelo Olivares, Daniel Yung
2022 J jnl
The Social Divide of Social Distancing: Shelter-in-Place Behavior in Santiago During the Covid-19 Pandemic.
Manag. Sci.
Aldo Carranza, Marcel Goic, Eduardo Lara, Marcelo Olivares, Gabriel Y. Weintraub, Julio Covarrubia, Cristian Escobedo, Natalia Jara, Leonardo J. Basso
2021 J jnl
Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers.
Manuf. Serv. Oper. Manag.
Daniel Altman, Galit B. Yom-Tov, Marcelo Olivares, Shelly Ashtar, Anat Rafaeli
2021 J jnl
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics.
Manuf. Serv. Oper. Manag.
Andrés Musalem, Marcelo Olivares, Ariel Schilkrut
2020 A* conf
Balancing Agent Retention and Waiting Time in Service Platforms.
EC
Marcelo Olivares, Andrés Musalem, Daniel Yung
2020 J jnl
OM Forum - A Review of Empirical Operations Management over the Last Two Decades.
Manuf. Serv. Oper. Manag.
Christian Terwiesch, Marcelo Olivares, Bradley R. Staats, Vishal Gaur
2020 J jnl
Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management?
Manuf. Serv. Oper. Manag.
Marshall L. Fisher, Marcelo Olivares, Bradley R. Staats
2019 J jnl
Does Adding Inventory Increase Sales? Evidence of a Scarcity Effect in U.S. Automobile Dealerships.
Manag. Sci.
Gérard P. Cachon, Santiago Gallino, Marcelo Olivares
2015 J jnl
ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes.
Manag. Sci.
Song-Hee Kim, Carri W. Chan, Marcelo Olivares, Gabriel J. Escobar
2014 J jnl
Measuring the Performance of Large-Scale Combinatorial Auctions: A Structural Estimation Approach.
Manag. Sci.
Sang Won Kim, Marcelo Olivares, Gabriel Y. Weintraub
2013 J jnl
Measuring the Effect of Queues on Customer Purchases.
Manag. Sci.
Yina Lu, Andrés Musalem, Marcelo Olivares, Ariel Schilkrut
2013 A* conf
Measuring the performance of large-scale combinatorial auctions: a structural estimation approach.
EC
Sang Won Kim, Marcelo Olivares, Gabriel Y. Weintraub
2012 J jnl
Combinatorial Auctions for Procurement: An Empirical Study of the Chilean School Meals Auction.
Manag. Sci.
Marcelo Olivares, Gabriel Y. Weintraub, Rafael Epstein, Daniel Yung
2010 J jnl
Drivers of Finished-Goods Inventory in the U.S. Automobile Industry.
Manag. Sci.
Gérard P. Cachon, Marcelo Olivares
2010 J jnl
Structural Estimation of the Effect of Out-of-Stocks.
Manag. Sci.
Andrés Musalem, Marcelo Olivares, Eric T. Bradlow, Christian Terwiesch, Daniel Corsten
2009 J jnl
Competing Retailers and Inventory: An Empirical Investigation of General Motors' Dealerships in Isolated U.S. Markets.
Manag. Sci.
Marcelo Olivares, Gérard P. Cachon
2008 J jnl
Structural Estimation of the Newsvendor Model: An Application to Reserving Operating Room Time.
Manag. Sci.
Marcelo Olivares, Christian Terwiesch, Lydia Cassorla