Lia Patrício - RankMe

14 papers A 2B 1C 1Journal 2Unranked 7

Year	Rank	Type	Title / Venue / Authors
2020	—	`conf`	Service Design for Business Process Reengineering. IESS Bianca Banica, Lia Patrício
2019	J	`jnl`	Bringing service design to the development of health information systems: The case of the Portuguese national electronic health record. Int. J. Medical Informatics Jorge Grenha Teixeira, Nelson Figueiredo de Pinho, Lia Patrício
2018	—	`conf`	Bringing Design Science Research to Service Design. IESS Jorge Grenha Teixeira, Lia Patrício, Tuure Tuunanen
2018	—	`ed.`	Exploring Service Science - 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings IESS Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum
2016	—	`conf`	Designing Product Service Systems in the Context of Social Internet of Things. IESS Pazanee Carpanen, Lia Patrício, Bernardo Ribeiro
2013	—	`conf`	Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service. ICSSI Jorge Grenha Teixeira, Lia Patrício, Ko-Hsun Huang, Leonel Nóbrega, Larry L. Constantine, Raymond P. Fisk
2013	C	`conf`	Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems. Healthcom Jorge Grenha Teixeira, Lia Patrício, Leonel Nóbrega, Larry L. Constantine, Raymond P. Fisk
2011	—	`conf`	Customer Experience Modeling: Designing Interactions for Service Systems. INTERACT (4) Jorge Grenha Teixeira, Lia Patrício, Nuno Jardim Nunes, Leonel Nóbrega
2010	—	`conf`	Mobile service experiences: qualitative study with a broader perspective. Mobile HCI Teresa Sarmento, Lia Patrício
2009	J	`jnl`	Requirements engineering for multi-channel services: the SEB method and its application to a multi-channel bank. Requir. Eng. Lia Patrício, João Falcão e Cunha, Raymond P. Fisk
2004	A	`conf`	Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements. RE Lia Patrício, Raymond P. Fisk, João Falcão e Cunha, Nuno Jardim Nunes
2004	A	`conf`	Designing interaction experiences for multi-platform service provision with essential use cases. IUI Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes
2003	—	`conf`	Addressing Marketing Requirements in User-Interface Design for Multiple Platforms. DSV-IS Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes
2003	B	`conf`	Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking. ICWE Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Oscar Pastor