Laura Z. Luan

11 papers A* 1A 1C 1Journal 2Unranked 6
YearRankTypeTitle / Venue / Authors
2011 — conf
Polygraph: System for Dynamic Reduction of False Alerts in Large-Scale IT Service Delivery Environments.
USENIX ATC
Sangkyum Kim, Winnie Cheng, Shang Guo, Laura Z. Luan, Daniela Rosu, Abhijit Bose
2009 J jnl
A service delivery platform for server management services.
IBM J. Res. Dev.
Jon Lenchner, Daniela Rosu, Nicole F. Velasquez, Shang Guo, Ken Christiance, Don DeFelice, Prasad M. Deshpande, Krishna Kummamuru, Naama Kraus, Laura Z. Luan, Debapriyo Majumdar, Martin McLaughlin, Shila Ofek-Koifman, Deepak Padmanabhan, Charles Perng, Haggai Roitman, Christopher Ward, James Young
2009 — conf
Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud.
IEEE SCC
Rajeev Gupta, K. Hima Prasad, Laura Z. Luan, Daniela Rosu, Christopher Ward
2009 — conf
Towards an optimized model of incident ticket correlation.
Integrated Network Management
Patricia Marcu, Genady Grabarnik, Laura Z. Luan, Daniela Rosu, Larisa Shwartz, Christopher Ward
2005 A conf
Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems.
ICWS
Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang
2005 A* conf
Low traffic overlay networks with large routing tables.
SIGMETRICS
Chunqiang Tang, Melissa J. Buco, Rong N. Chang, Sandhya Dwarkadas, Laura Z. Luan, Edward So, Christopher Ward
2005 — conf
PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics.
IEEE SCC
Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang, Christopher Ward
2004 — conf
Integration and Exploitation of SLA Management Data using the DIRECT Metadata Management Framework.
CCCT (2)
Christopher Ward, Nianhua Li, Melissa J. Buco, Rong N. Chang, Laura Z. Luan
2004 J jnl
Utility computing SLA management based upon business objectives.
IBM Syst. J.
Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu
2003 C conf
Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM.
ISADS
Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu, Tevfik Kosar, Syed Umair Ahmed Shah
2002 — conf
A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts.
EC-Web
Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan