Jordan D. Tong

14 papers Journal 14
YearRankTypeTitle / Venue / Authors
2026 J jnl
Human-Algorithm Collaboration with Private Information: Naïve Advice-Weighting Behavior and Mitigation.
Manag. Sci.
Maya Balakrishnan, Kris Johnson Ferreira, Jordan D. Tong
2025 J jnl
Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers.
Manuf. Serv. Oper. Manag.
Matthew DosSantos DiSorbo, Kris Johnson Ferreira, Maya Balakrishnan, Jordan D. Tong
2024 J jnl
Admission Control Bias and Path-Dependent Feedback Under Diagnosis Uncertainty.
Manuf. Serv. Oper. Manag.
Song-Hee Kim, Jordan D. Tong
2023 J jnl
A Replication Study of Operations Management Experiments in
Manag. Sci.
Andrew M. Davis, Blair Flicker, Kyle Hyndman, Elena Katok, Samantha M. Keppler, Stephen Leider, Xiaoyang Long, Jordan D. Tong
2022 J jnl
From Noise to Bias: Overconfidence in New Product Forecasting.
Manag. Sci.
Daniel C. Feiler, Jordan D. Tong
2021 J jnl
Eliciting Human Judgment for Prediction Algorithms.
Manag. Sci.
Rouba Ibrahim, Song-Hee Kim, Jordan D. Tong
2021 J jnl
How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing.
Oper. Res.
Gregory A. DeCroix, Xiaoyang Long, Jordan D. Tong
2020 J jnl
Admission Control Biases in Hospital Unit Capacity Management: How Occupancy Information Hurdles and Decision Noise Impact Utilization.
Manag. Sci.
Song-Hee Kim, Jordan D. Tong, Carol Peden
2020 J jnl
Mean Service Metrics: Biased Quality Judgment and the Customer-Server Quality Gap.
Manuf. Serv. Oper. Manag.
Robert J. Batt, Jordan D. Tong
2020 J jnl
Modeling Payment Timing in Multiechelon Inventory Systems with Applications to Supply Chain Coordination.
Manuf. Serv. Oper. Manag.
Jordan D. Tong, Gregory A. DeCroix, Jing-Sheng Song
2017 J jnl
A Behavioral Model of Forecasting: Naive Statistics on Mental Samples.
Manag. Sci.
Jordan D. Tong, Daniel C. Feiler
2016 J jnl
Supply Chain Planning for Random Demand Surges: Reactive Capacity and Safety Stock.
Manuf. Serv. Oper. Manag.
Lu Huang, Jing-Sheng Song, Jordan D. Tong
2013 J jnl
Biased Judgment in Censored Environments.
Manag. Sci.
Daniel C. Feiler, Jordan D. Tong, Richard P. Larrick
2013 J jnl
The Effect of Payment Schemes on Inventory Decisions: The Role of Mental Accounting.
Manag. Sci.
Li Chen, A. Gürhan Kök, Jordan D. Tong