John H. Bailey

13 papers Journal 4Unranked 9
YearRankTypeTitle / Venue / Authors
2015 — conf
How Tangential Problems Limit Value Creation in IT-Based Service Systems.
HICSS
Paul P. Maglio, Eser Kandogan, Eben M. Haber, John H. Bailey
2011 J jnl
On the roles of policies in computer systems management.
Int. J. Hum. Comput. Stud.
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John H. Bailey
2009 — conf
Scripting practices in complex systems management.
CHIMIT
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John H. Bailey
2009 — conf
Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery.
HCI (4)
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul P. Maglio
2008 — conf
Policy-based IT automation: the role of human judgment.
CHIMIT
Eser Kandogan, John H. Bailey, Paul P. Maglio, Eben M. Haber
2007 — conf
Activity-based management of IT service delivery.
CHIMIT
John H. Bailey, Eser Kandogan, Eben M. Haber, Paul P. Maglio
2007 — conf
Design guidelines for system administration tools developed through ethnographic field studies.
CHIMIT
Eben M. Haber, John H. Bailey
2007 J jnl
Steps Toward a Science of Service Systems.
Computer
James C. Spohrer, Paul P. Maglio, John H. Bailey, Daniel Gruhl
2006 — conf
Policy-based Management of an E-commerce Business Simulation: An Experimental Study.
ICAC
Eser Kandogan, Christopher S. Campbell, Peter Khooshabeh, John H. Bailey, Paul P. Maglio
2005 J jnl
Usable autonomic computing systems: The system administrators' perspective.
Adv. Eng. Informatics
Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey
2004 — conf
Usable Autonomic Computing Systems: The Administrator's.
ICAC
Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey
1996 — conf
Don't use a product's developers for icon testing.
CHI Conference Companion
Julie B. Holloway, John H. Bailey
1996 J jnl
Virtual spaces and real world places: transfer of route knowledge.
Int. J. Hum. Comput. Stud.
Bob G. Witmer, John H. Bailey, Bruce W. Knerr, Kimberly C. Parsons