Jacki O'Neill - RankMe

78 papers A* 11A 6B 12C 5Journal 18Unranked 21

Year	Rank	Type	Title / Venue / Authors
2025	—	`conf`	Advancing Sustainable Agricultural Practices in Africa with AI: Interdisciplinary Approaches to Inclusivity and Resilience. AfriCHI Najeeb Gambo Abdulhamid, Abiodun Ogunyemi, Mark J. Perry, Merja Bauters, Jona Rephisti, Steven Sam, Samuel Chege Maina, Millicent Ochieng, Mercy Muchai, Stephanie Nyairo, Rikin Gandhi, Jacki O'Neill
2025	J	`jnl`	Dukawalla: Voice Interfaces for Small Businesses in Africa. CoRR Elizabeth A. Ankrah, Stephanie Nyairo, Mercy Muchai, Kagonya Awori, Millicent Ochieng, Mark Kariuki, Jacki O'Neill
2025	J	`jnl`	Reasoning Beyond Labels: Measuring LLM Sentiment in Low-Resource, Culturally Nuanced Contexts. CoRR Millicent Ochieng, Anja Thieme, Ignatius Ezeani, Risa Ueno, Samuel C. Maina, Keshet Ronen, Javier González, Jacki O'Neill
2025	A*	`conf`	Social by Nature: How Socio-tecture Shapes the Work of SMBs and Considerations for Reimagining Collaborative Human-AI Systems. CHI Elizabeth A. Ankrah, Kagonya Awori, Stephanie Nyairo, Mercy Muchai, Millicent Ochieng, Mark Kariuki, Gillian R. Hayes, Jacki O'Neill
2025	—	`conf`	What Makes a Good Workplace? Tasks, Trust, Time-Off and Differences. CHIWORK (Adjunct) Christian P. Janssen, Samuele Murtinu, Anna L. Cox, Jacki O'Neill
2024	J	`jnl`	AI and the Future of Work in Africa White Paper. CoRR Jacki O'Neill, Vukosi Marivate, Barbara Glover, Winnie Karanu, Girmaw Abebe Tadesse, Akua Gyekye, Anne Makena, Wesley Rosslyn-Smith, Matthew Grollnek, Charity Wayua, Rehema Baguma, Angel Maduke, Sarah Spencer, Daniel Kandie, Dennis Ndege Maari, Natasha Mutangana, Maxamed Axmed, Nyambura Kamau, Muhammad Adamu, Frank Swaniker, Brian Gatuguti, Jonathan Donner, Mark Graham, Janet Mumo, Caroline Mbindyo, Charlette N'Guessan, Irene Githinji, Lesego Makhafola, Sean Kruger, Olivia Etyang, Mulang Onando, Joe Sevilla, Nanjira Sambuli, Martin Mbaya, Paul Breloff, Gideon M. Anapey, Tebogo L. Mogaleemang, Tiyani Nghonyama, Muthoni Wanyoike, Bhekani Mbuli, Lawrence Nderu, Wambui Nyabero, Uzma Alam, Kayode Olaleye, Caroline Njenga, Abigail Sellen, David Kairo, Rutendo Chabikwa, Najeeb G. Abdulhamid, Ketry Kubasu, Chinasa T. Okolo, Eugenia Akpo, Joel Budu, Issa Karambal, Joseph Berkoh, William Wasswa, Mercy Muchai, Rob Burnet, Loise Ochanda, Hanlie de Bod, Elizabeth A. Ankrah, Selemani Kinyunyu, Mutembei Kariuki, Kizito Kiyimba, Farida Eleshin, Lillian Secelela Madeje, Catherine Muraga, Ida Nganga, Judy Gichoya, Tabbz Maina, Samuel C. Maina, Muchai Mercy, Millicent Ochieng, Stephanie Nyairo
2024	J	`jnl`	Beyond Metrics: Evaluating LLMs' Effectiveness in Culturally Nuanced, Low-Resource Real-World Scenarios. CoRR Millicent Ochieng, Varun Gumma, Sunayana Sitaram, Jindong Wang, Vishrav Chaudhary, Keshet Ronen, Kalika Bali, Jacki O'Neill
2024	A*	`conf`	Towards Measuring and Modeling "Culture" in LLMs: A Survey. EMNLP Muhammad Farid Adilazuarda, Sagnik Mukherjee, Pradhyumna Lavania, Siddhant Singh, Alham Fikri Aji, Jacki O'Neill, Ashutosh Modi, Monojit Choudhury
2024	J	`jnl`	Towards Measuring and Modeling "Culture" in LLMs: A Survey. CoRR Muhammad Farid Adilazuarda, Sagnik Mukherjee, Pradhyumna Lavania, Siddhant Singh, Ashutosh Dwivedi, Alham Fikri Aji, Jacki O'Neill, Ashutosh Modi, Monojit Choudhury
2023	—	`conf`	Afrocentric Collaborative Care: Supporting Context Specific Digital Health and Care. CSCW Companion Oritsetimeyin Arueyingho, Nicola J. Bidwell, Anicia Peters, Jacki O'Neill, Oussama Metatla, Amid Ayobi, Makuochi Samuel Nkwo, Damiete Onyema Lawrence, Rockefeller Zimba, Hadiza Ismaila, Hilda Owii, Abiola Saka
2023	—	`conf`	Can Large Language Models Support Medical Facilitation Work? A Speculative Analysis. AfriCHI Najeeb Gambo Abdulhamid, Millicent Ochieng, Kalika Bali, Elizabeth A. Ankrah, Naveena Karusala, Keshet Ronen, Jacki O'Neill
2022	J	`jnl`	"It's only when somebody says a tool worked for them that I believe it will work for me": Socio-tecture as a lens for Digital Transformation. Proc. ACM Hum. Comput. Interact. Kagonya Awori, Melisa Achoko Allela, Stephanie Nyairo, Samuel C. Maina, Jacki O'Neill
2022	J	`jnl`	Between a Rock and a Hard Place: Negotiating Dependencies and Precarity in the On-Demand Economy. Comput. Support. Cooperative Work. Srihari Hulikal Muralidhar, Claus Bossen, Jacki O'Neill
2022	B	`conf`	Global Readiness of Language Technology for Healthcare: What Would It Take to Combat the Next Pandemic? COLING Ishani Mondal, Kabir Ahuja, Mohit Jain, Jacki O'Neill, Kalika Bali, Monojit Choudhury
2022	B	`conf`	Language Patterns and Behaviour of the Peer Supporters in Multilingual Healthcare Conversational Forums. LREC Ishani Mondal, Kalika Bali, Mohit Jain, Monojit Choudhury, Jacki O'Neill, Millicent Ochieng, Kagonya Awori, Keshet Ronen
2022	—	`conf`	Platformisation of Digital Financial Services (DFS): The Journey of DFS in the Global North and Global South. CHI Extended Abstracts Pranjal Jain, Alex Jordan Blandin, Jacki O'Neill, Mark J. Perry, Samia Ibtasam, Suleman Shahid, Beni Chugh, David Sullivan, Heloisa Candello, James Pomeroy, Rajat Jain, Robert Dowd, Matt J. Roach, Matt Jones
2020	A*	`conf`	Making Chat at Home in the Hospital: Exploring Chat Use by Nurses. CHI Naveena Karusala, Ding Wang, Jacki O'Neill
2020	A*	`conf`	Please Call the Specialism: Using WeChat to Support Patient Care in China. CHI Ding Wang, Santosh D. Kale, Jacki O'Neill
2020	J	`jnl`	The Unbearable Modernity of Mobile Money. Comput. Support. Cooperative Work. Ishita Ghosh, Jacki O'Neill
2019	C	`conf`	Designing a financial management smartphone app for users with mixed literacies. ICTD Udayan Tandon, Lavanya Siri, Apurv Mehra, Jacki O'Neill
2019	J	`jnl`	Rethinking Financial Inclusion: from Access to Autonomy. Comput. Support. Cooperative Work. Srihari Hulikal Muralidhar, Claus Bossen, Jacki O'Neill
2019	J	`jnl`	Rethinking MOOCs: The Promises for Better Education in India. Int. J. Inf. Commun. Technol. Hum. Dev. David Nemer, Jacki O'Neill
2019	A*	`conf`	Talking about Chat at Work in the Global South: An Ethnographic Study of Chat Use in India and Kenya. CHI Moira McGregor, Nicola J. Bidwell, Vidya Sarangapani, Jonathan Appavoo, Jacki O'Neill
2018	J	`jnl`	'We can go anywhere': Understanding Independence through a Case Study of Ride-hailing Use by People with Visual Impairments in metropolitan India. Proc. ACM Hum. Comput. Interact. Vaishnav Kameswaran, Jatin Gupta, Joyojeet Pal, Sile O'Modhrain, Tiffany C. Veinot, Robin Brewer, Aakanksha Parameshwar, Vidhya Y, Jacki O'Neill
2018	J	`jnl`	Digitizing Monetary Ecologies: Intended and Unintended Consequences of Introducing a Financial Management App in a Low-Resource Setting. Proc. ACM Hum. Comput. Interact. Srihari Hulikal Muralidhar, Claus Bossen, Apurv Mehra, Jacki O'Neill
2018	A*	`conf`	Prayana: Intermediated Financial Management in Resource-Constrained Settings. CHI Apurv Mehra, Srihari H. Muralidhar, Sambhav Satija, Anupama Dhareshwar, Jacki O'Neill
2018	—	`conf`	Prayana: Intermediated Financial Management in Resource-Constrained Settings. CHI Extended Abstracts Apurv Mehra, Udayan Tandon, Sambhav Satija, Jacki O'Neill
2018	—	`conf`	Solidarity Across Borders: Navigating Intersections Towards Equity and Inclusion. CSCW Companion Michaelanne Dye, Neha Kumar, Ari Schlesinger, Marisol Wong-Villacres, Morgan G. Ames, Rajesh Veeraraghavan, Jacki O'Neill, Joyojeet Pal, Mary L. Gray
2017	—	`conf`	How Do You Want Your Chatbot? An Exploratory Wizard-of-Oz Study with Young, Urban Indians. INTERACT (1) Indrani Medhi-Thies, Nandita Menon, Sneha Magapu, Manisha Subramony, Jacki O'Neill
2017	—	`ed.`	Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Mumbai, India, September 25-29, 2017, Proceedings, Part I INTERACT (1) Regina Bernhaupt, Girish Dalvi, Anirudha Joshi, Devanuj K. Balkrishan, Jacki O'Neill, Marco Winckler
2017	—	`ed.`	Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Mumbai, India, September 25-29, 2017, Proceedings, Part II INTERACT (2) Regina Bernhaupt, Girish Dalvi, Anirudha Joshi, Devanuj K. Balkrishan, Jacki O'Neill, Marco Winckler
2017	—	`ed.`	Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Mumbai, India, September 25-29, 2017, Proceedings, Part III INTERACT (3) Regina Bernhaupt, Girish Dalvi, Anirudha Joshi, Devanuj K. Balkrishan, Jacki O'Neill, Marco Winckler
2017	—	`ed.`	Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Mumbai, India, September 25-29, 2017, Proceedings, Part IV INTERACT (4) Regina Bernhaupt, Girish Dalvi, Anirudha Joshi, Devanuj K. Balkrishan, Jacki O'Neill, Marco Winckler
2017	C	`conf`	Prayana: A Journey Towards Financial Inclusion. ICTD Apurv Mehra, Sambhav Satija, Jacki O'Neill
2017	J	`jnl`	Working Digital Money into a Cash Economy: The Collaborative Work of Loan Payment. Comput. Support. Cooperative Work. Jacki O'Neill, Anupama Dhareshwar, Srihari H. Muralidhar
2016	—	`conf`	Algorithms at Work: Empirical Diversity, Analytic Vocabularies, Design Implications. CSCW Companion Susann Wagenknecht, Min Kyung Lee, Caitlin Lustig, Jacki O'Neill, Himanshu Zade
2016	—	`conf`	Design Illustrations to Make Adoption of Ola Technology More Beneficial for Indian Auto-Rickshaw Drivers. CSCW Companion Himanshu Zade, Jacki O'Neill
2016	—	`conf`	Does the Sharing Economy do any Good? CSCW Companion Tawanna R. Dillahunt, Airi Lampinen, Jacki O'Neill, Loren G. Terveen, Cory Kendrick
2016	C	`conf`	ICT-Enabled Grievance Redressal in Central India: A Comparative Analysis. ICTD M. Marathe, Jacki O'Neill, Paromita Pain, William Thies
2016	A*	`conf`	Peer-to-peer in the Workplace: A View from the Road. CHI Syed Ishtiaque Ahmed, Nicola J. Bidwell, Himanshu Zade, Srihari H. Muralidhar, Anupama Dhareshwar, Baneen Karachiwala, Cedrick N. Tandong, Jacki O'Neill
2016	—	`conf`	Sociality, Tempo & Flow: Learning from Namibian Ridesharing. AfriCHI Joseph Kasera, Jacki O'Neill, Nicola J. Bidwell
2016	C	`conf`	The Increasing Sophistication of Mobile Media Sharing in Lower-Middle-Class Bangalore. ICTD Jacki O'Neill, Kentaro Toyama, Jay Chen, Berthel Tate, Aysha Siddique
2016	J	`jnl`	Turking in a Global Labour Market. Comput. Support. Cooperative Work. David B. Martin, Jacki O'Neill, Neha Gupta, Benjamin V. Hanrahan
2015	B	`conf`	Blended Learning in Indian Colleges with Massively Empowered Classroom. L@S Edward Cutrell, Jacki O'Neill, Srinath Bala, B. Nitish, Andrew Cross, Nakull Gupta, Viraj Kumar, William Thies
2015	—	`conf`	KrishiPustak: A Social Networking System for Low-Literate Farmers. CSCW Companion Nakull Gupta, Indrani Medhi-Thies, Pedro Ferreira, Jacki O'Neill, Edward Cutrell
2015	A	`conf`	KrishiPustak: A Social Networking System for Low-Literate Farmers. CSCW Indrani Medhi-Thies, Pedro Ferreira, Nakull Gupta, Jacki O'Neill, Edward Cutrell
2015	C	`conf`	Revisiting CGNet Swara and its impact in rural India. ICTD M. Marathe, Jacki O'Neill, Paromita Pain, William Thies
2015	B	`conf`	Source Effects in Online Education. L@S Nakull Gupta, Jacki O'Neill, Andrew Cross, Edward Cutrell, William Thies
2014	A	`conf`	Being a turker. CSCW David B. Martin, Benjamin V. Hanrahan, Jacki O'Neill, Neha Gupta
2014	—	`conf`	Ethnography in Parallel. COOP Rinku Gajera, Jacki O'Neill
2014	B	`conf`	Turk-Life in India. GROUP Neha Gupta, David B. Martin, Benjamin V. Hanrahan, Jacki O'Neill
2013	A*	`conf`	Form digitization in BPO: from outsourcing to crowdsourcing? CHI Jacki O'Neill, Shourya Roy, Antonietta Grasso, David B. Martin
2013	—	`conf`	Relationship-Based Business Process Crowdsourcing? INTERACT (4) Jacki O'Neill, David B. Martin
2011	A	`conf`	From ethnographic study to mixed reality: a remote collaborative troubleshooting system. CSCW Jacki O'Neill, Stefania Castellani, Frédéric Roulland, Nicolas Hairon, Cornell Juliano, Liwei Dai
2011	A*	`conf`	Mixed reality for supporting office devices troubleshooting. VR Frédéric Roulland, Stefania Castellani, Pascal Valobra, Victor Ciriza, Jacki O'Neill, Ye Deng
2011	A*	`conf`	The times they are a-changin': mobile payments in india. CHI Deepti Kumar, David B. Martin, Jacki O'Neill
2011	A*	`conf`	When a little knowledge isn't a dangerous thing. CHI Jacki O'Neill, David B. Martin, Tommaso Colombino, Antonietta Grasso
2010	J	`jnl`	A new tangible user interface for machine learning document review. Artif. Intell. Law Caroline Privault, Jacki O'Neill, Victor Ciriza, Jean-Michel Renders
2010	—	`conf`	Event Extraction for Legal Case Building and Reasoning. IIP Nikolaos Lagos, Frédérique Segond, Stefania Castellani, Jacki O'Neill
2009	B	`conf`	'Talking about (my) Generation': Creativity, Practice, Technology & Talk. ECSCW David B. Martin, Jacki O'Neill, Dave W. Randall
2009	J	`jnl`	Designing Technology as an Embedded Resource for Troubleshooting. Comput. Support. Cooperative Work. Stefania Castellani, Antonietta Grasso, Jacki O'Neill, Frédéric Roulland
2009	J	`jnl`	Designing for Diagnosing: Introduction to the Special Issue on Diagnostic Work. Comput. Support. Cooperative Work. Monika Büscher, Jacki O'Neill, John Rooksby
2009	—	`conf`	Query Suggestion for On-Device Troubleshooting. INTERACT (2) Frédéric Roulland, Stefania Castellani, Ye Deng, Antonietta Grasso, Jacki O'Neill
2008	—	`conf`	'Colour, it's just a constant problem': an examination of practice, infrastructure and workflow in colour printing. COOP David B. Martin, Jacki O'Neill, Tommaso Colombino, Frédéric Roulland, Jutta Willamowski
2008	—	`conf`	Aesthetics, digital technology and collaboration. BCS HCI (2) Tommaso Colombino, Antonietta Grasso, David B. Martin, Jacki O'Neill, John Bowers
2008	A	`conf`	Colour management is a socio-technical problem. CSCW Jacki O'Neill, David B. Martin, Tommaso Colombino, Frédéric Roulland, Jutta Willamowski
2007	B	`conf`	Asymmetrical collaboration in print shop-customer relationships. ECSCW Jacki O'Neill, David B. Martin, Tommaso Colombino, Jennifer Watts-Perotti, Mary Ann Sprague, Geoffrey J. Woolfe
2007	J	`jnl`	How Can I Help You? Call Centres, Classification Work and Coordination. Comput. Support. Cooperative Work. David B. Martin, Jacki O'Neill, David Randall, Mark Rouncefield
2007	A	`conf`	Query Reformulation and Refinement Using NLP-Based Sentence Clustering. ECIR Frédéric Roulland, Aaron N. Kaplan, Stefania Castellani, Claude Roux, Antonietta Grasso, Karin Pettersson, Jacki O'Neill
2006	A	`conf`	The practical indispensability of articulation work to immediate and remote help-giving. CSCW Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefania Castellani, Tommaso Colombino, Antonietta Grasso
2005	B	`conf`	Representations Can Be Good Enough. ECSCW Jacki O'Neill, Stefania Castellani, Antonietta Grasso, Frédéric Roulland, Peter Tolmie
2005	B	`conf`	Timing in the art of integration: 'that's how the bastille got stormed'. GROUP David B. Martin, Mark Rouncefield, Jacki O'Neill, Mark Hartswood, David Randall
2005	—	`conf`	Total Cost of Ownership: Issues around Reducing Cost of Support in a Manufacturing Organization Case. CEC Workshops Stefania Castellani, Antonietta Grasso, Jacki O'Neill, Peter Tolmie
2005	B	`conf`	Using Real-Life Troubleshooting Interactions to Inform Self-assistance Design. INTERACT Jacki O'Neill, Antonietta Grasso, Stefania Castellani, Peter Tolmie
2003	B	`conf`	Text chat in action. GROUP Jacki O'Neill, David B. Martin
2002	—	`—`	An investigation into the support of on-line distributed event-based networking : ethnomethodological analysis and requirements elicitation. Jacki O'Neill
2002	—	`conf`	Working hard in the 'office': an ethnomethodological study of on-line workshops. CSCL Jacki O'Neill, David B. Martin, Hasan Al-Matrouk, David Wastell
1999	B	`conf`	Pushing All The Right Buttons: Lessons From Two Case Studies of Touch-screen Kiosks. INTERACT David B. Martin, Jacki O'Neill, Richard Varey, David Wastell