Hong Shen

72 papers A* 19Journal 45Unranked 8
YearRankTypeTitle / Venue / Authors
2026 J jnl
Beyond the Single Turn: Reframing Refusals as Dynamic Experiences Embedded in the Context of Mental Health Support Interactions with LLMs.
CoRR
Ningjing Tang, Alice Qian, Qiaosi Wang, Esther Howe, Blake Bullwinkel, Paola Pedrelli, Jina Suh, Hoda Heidari, Hong Shen
2026 A* conf
Can GenAI Move from Individual Use to Collaborative Work? Experiences, Challenges, and Opportunities of Coordinating GenAI into Collaborative Newswork.
CHI
Qing Xiao, Qing Hu, Jingjia Xiao, Hancheng Cao, Hong Shen
2026 A* conf
Do Teachers Dream of GenAI Widening Educational (In)equality? Envisioning the Future of K-12 GenAI Education from Global Teachers' Perspectives.
CHI
Ruiwei Xiao, Qing Xiao, Xinying Hou, Phenyo Phemelo Moletsane, Hanqi Jane Li, Hong Shen, John C. Stamper
2026 — conf
Human Expertise for AI Red-Teaming and Scalable Evaluation.
CHI Extended Abstracts
Alice Qian, Srravya Chandhiramowuli, Laura Dabbish, Hong Shen, Alex S. Taylor, Ding Wang, Theodora Skeadas, Bolor-Erdene Jagdagdorj
2026 A* conf
Large Language Models in Peer-Run Community Behavioral Health Services: Understanding Peer Specialists and Service Users' Perspectives on Opportunities, Risks, and Mitigation Strategies.
CHI
Cindy Peng, Megan Chai, Gao Mo, Naveen Raman, Ningjing Tang, Shannon Pagdon, Margaret Swarbrick, Nev Jones, Fei Fang, Hong Shen
2026 J jnl
Large Language Models in Peer-Run Community Behavioral Health Services: Understanding Peer Specialists and Service Users' Perspectives on Opportunities, Risks, and Mitigation Strategies.
CoRR
Cindy Peng, Megan Chai, Gao Mo, Naveen Raman, Ningjing Tang, Shannon Pagdon, Margaret Swarbrick, Nev Jones, Fei Fang, Hong Shen
2026 J jnl
MM-SCALE: Grounded Multimodal Moral Reasoning via Scalar Judgment and Listwise Alignment.
CoRR
Eunkyu Park, Wesley Hanwen Deng, Cheyon Jin, Matheus Kunzler Maldaner, Jordan Wheeler, Jason I. Hong, Hong Shen, Adam Perer, Ken Holstein, Motahhare Eslami, Gunhee Kim
2026 A* conf
Navigating Uncertainties: How GenAI Developers Document Their Models on Open-Source Platforms.
CHI
Ningjing Tang, Megan Li, Amy A. Winecoff, Michael Madaio, Hoda Heidari, Hong Shen
2026 A* conf
PeerCoPilot: A Language Model-Powered Assistant for Behavioral Health Organizations.
AAAI
Gao Mo, Naveen Janaki Raman, Megan Chai, Cindy Peng, Shannon Pagdon, Nev Jones, Hong Shen, Margaret Swarbrick, Fei Fang
2026 A* conf
Situated, Dynamic, and Subjective: Envisioning the Design of Theory-of-Mind-Enabled Everyday AI with Industry Practitioners.
CHI
Qiaosi Wang, Jini Kim, Avanita Sharma, Alicia (Hyun Jin) Lee, Jodi Forlizzi, Hong Shen
2026 J jnl
Situated, Dynamic, and Subjective: Envisioning the Design of Theory-of-Mind-Enabled Everyday AI with Industry Practitioners.
CoRR
Qiaosi Wang, Jini Kim, Avanita Sharma, Alicia (Hyun Jin) Lee, Jodi Forlizzi, Hong Shen
2026 A* conf
The Siren Song of LLMs: How Users Perceive and Respond to Dark Patterns in Large Language Models.
CHI
Yike Shi, Qing Xiao, Qing Hu, Hong Shen, Hua Shen
2026 A* conf
When Your Boss Is an AI Bot: Exploring Opportunities and Risks of Manager Clone Agents in the Future Workplace.
CHI
Qing Hu, Qing Xiao, Hancheng Cao, Hong Shen
2026 A* conf
Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work.
CHI
Alice Qian, Ziqi Yang, Ryland Shaw, Jina Suh, Laura Dabbish, Hong Shen
2025 J jnl
"It Felt Real" Victim Perspectives on Platform Design and Longer-Running Scams.
CoRR
Jingjia Xiao, Qing Xiao, Hong Shen
2025 J jnl
"You're in a Ferrari. I'm Waiting for the Bus": Confronting Tensions in Community-University Partnerships.
Proc. ACM Hum. Comput. Interact.
Cella Monet Sum, Jiayin Zhi, Amil N. T. Cook, Patrick James Cooper, Arturo Lozano, Tj Johnson, Jason Perez, Rayid Ghani, Michael Skirpan, Motahhare Eslami, Hong Shen, Sarah E. Fox
2025 J jnl
'I'm Categorizing LLM as a Productivity Tool': Examining Ethics of LLM Use in HCI Research Practices.
Proc. ACM Hum. Comput. Interact.
Shivani Kapania, Ruiyi Wang, Toby Jia-Jun Li, Tianshi Li, Hong Shen
2025 J jnl
A Closer Look at the Existing Risks of Generative AI: Mapping the Who, What, and How of Real-World Incidents.
CoRR
Megan Li, Wendy Bickersteth, Ningjing Tang, Jason I. Hong, Lorrie Cranor, Hong Shen, Hoda Heidari
2025 J jnl
AI Hasn't Fixed Teamwork, But It Shifted Collaborative Culture: A Longitudinal Study in a Project-Based Software Development Organization (2023-2025).
CoRR
Qing Xiao, Xinlan Emily Hu, Mark E. Whiting, Arvind Karunakaran, Hong Shen, Hancheng Cao
2025 J jnl
AURA: Amplifying Understanding, Resilience, and Awareness for Responsible AI Content Work.
Proc. ACM Hum. Comput. Interact.
Alice Qian Zhang, Judith Amores, Hong Shen, Mary Czerwinski, Mary L. Gray, Jina Suh
2025 J jnl
Bridging Cultural Distance Between Models Default and Local Classroom Demands: How Global Teachers Adopt GenAI to Support Everyday Teaching Practices.
CoRR
Ruiwei Xiao, Qing Xiao, Xinying Hou, Hanqi Jane Li, Phenyo Phemelo Moletsane, Hong Shen, John C. Stamper
2025 J jnl
Can GenAI Move from Individual Use to Collaborative Work? Experiences, Challenges, and Opportunities of Integrating GenAI into Collaborative Newsroom Routines.
CoRR
Qing Xiao, Qing Hu, Jingjia Xiao, Hancheng Cao, Hong Shen
2025 J jnl
Can Online GenAI Discussion Serve as Bellwether for Labor Market Shifts?
CoRR
Shurui Cao, Wenyue Hua, William Yang Wang, Hong Shen, Fei Fang
2025 J jnl
Do Teachers Dream of GenAI Widening Educational (In)equality? Envisioning the Future of K-12 GenAI Education from Global Teachers' Perspectives.
CoRR
Ruiwei Xiao, Qing Xiao, Xinying Hou, Phenyo Phemelo Moletsane, Hanqi Jane Li, Hong Shen, John C. Stamper
2025 J jnl
Effective Automation to Support the Human Infrastructure in AI Red Teaming.
CoRR
Alice Qian Zhang, Jina Suh, Mary L. Gray, Hong Shen
2025 J jnl
Effective Automation to Support the Human Infrastructure in AI Red Teaming.
Interactions
Alice Qian Zhang, Jina Suh, Mary L. Gray, Hong Shen
2025 J jnl
Exploring Opportunities to Support Novice Visual Artists' Inspiration and Ideation with Generative AI.
CoRR
Cindy Peng, Alice Qian, Linghao Jin, Jieneng Chen, Evans Xu Han, Paul Pu Liang, Hong Shen, Haiyi Zhu, Jane Hsieh
2025 — conf
From Margins to the Table: Charting the Potential for Public Participatory Governance of Algorithmic Decision Making.
FAccT
Motahhare Eslami, Sarah E. Fox, Hong Shen, Bonnie Fan, Yu-Ru Lin, Rosta Farzan, Beth Schwanke
2025 J jnl
Institutionalizing Folk Theories of Algorithms: How Multi-Channel Networks (MCNs) Govern Algorithmic Labor in Chinese Live-Streaming Industry.
CoRR
Qing Xiao, Rongyi Chen, Jingjia Xiao, Tianyang Fu, Alice Qian Zhang, Xianzhe Fan, Bingbing Zhang, Zhicong Lu, Hong Shen
2025 J jnl
Locating Risk: Task Designers and the Challenge of Risk Disclosure in RAI Content Work.
CoRR
Alice Qian, Ryland Shaw, Laura Dabbish, Jina Suh, Hong Shen
2025 A* conf
Navigating Security and Privacy Threats in Homeless Service Provision.
USENIX Security Symposium
Yuxi Wu, Ruoxi Zhang, Shiyue Liu, Mufei He, Aidan Hong, Jeremy J. Northup, Calla Kainaroi, Fei Fang, Hong Shen
2025 J jnl
Navigating Uncertainties: Understanding How GenAI Developers Document Their Models on Open-Source Platforms.
CoRR
Ningjing Tang, Megan Li, Amy A. Winecoff, Michael Madaio, Hoda Heidari, Hong Shen
2025 A* conf
POET: Supporting Prompting Creativity and Personalization with Automated Expansion of Text-to-Image Generation.
UIST
Evans Xu Han, Alice Qian Zhang, Haiyi Zhu, Hong Shen, Paul Pu Liang, Jane Hsieh
2025 J jnl
POET: Supporting Prompting Creativity and Personalization with Automated Expansion of Text-to-Image Generation.
CoRR
Evans Xu Han, Alice Qian Zhang, Hong Shen, Haiyi Zhu, Paul Pu Liang, Jane Hsieh
2025 J jnl
PeerCoPilot: A Language Model-Powered Assistant for Behavioral Health Organizations.
CoRR
Gao Mo, Naveen Raman, Megan Chai, Cindy Peng, Shannon Pagdon, Nev Jones, Hong Shen, Peggy Swarbrick, Fei Fang
2025 — conf
REALM: A Dataset of Real-World LLM Use Cases.
ACL (Findings)
Jingwen Cheng, Kshitish Ghate, Wenyue Hua, William Yang Wang, Hong Shen, Fei Fang
2025 J jnl
REALM: A Dataset of Real-World LLM Use Cases.
CoRR
Jingwen Cheng, Kshitish Ghate, Wenyue Hua, William Yang Wang, Hong Shen, Fei Fang
2025 J jnl
Rethinking Theory of Mind Benchmarks for LLMs: Towards A User-Centered Perspective.
CoRR
Qiaosi Wang, Xuhui Zhou, Maarten Sap, Jodi Forlizzi, Hong Shen
2025 J jnl
The Digital Landscape of God: Narrative, Visuals and Viewer Engagement of Religious Videos on YouTube.
CoRR
Rongyi Chen, Ziyan Xin, Qing Xiao, Ruiwei Xiao, Jingjia Xiao, Bingbing Zhang, Hong Shen, Zhicong Lu
2025 J jnl
The Siren Song of LLMs: How Users Perceive and Respond to Dark Patterns in Large Language Models.
CoRR
Yike Shi, Qing Xiao, Qing Hu, Hong Shen, Hua Shen
2025 — conf
The Work of AI Red Teaming: Automation and the Human Infrastructure.
CSCW Companion
Alice Qian Zhang, Jiayin Zhi, Srravya Chandhiramowuli, Hong Shen, Laura Dabbish, Theodora Skeadas, Sarah Amos, Jina Suh
2025 A* conf
User-Driven Value Alignment: Understanding Users' Perceptions and Strategies for Addressing Biased and Discriminatory Statements in AI Companions.
CHI
Xianzhe Fan, Qing Xiao, Xuhui Zhou, Jiaxin Pei, Maarten Sap, Zhicong Lu, Hong Shen
2025 J jnl
What Comes After Harm? Mapping Reparative Actions in AI through Justice Frameworks.
CoRR
Sijia Xiao, Haodi Zou, Alice Qian Zhang, Deepak Kumar, Hong Shen, Jason I. Hong, Motahhare Eslami
2025 J jnl
When Your Boss Is an AI Bot: Exploring Opportunities and Risks of Manager Clone Agents in the Future Workplace.
CoRR
Qing Hu, Qing Xiao, Hancheng Cao, Hong Shen
2025 J jnl
Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work.
CoRR
Alice Qian, Ziqi Yang, Ryland Shaw, Jina Suh, Laura Dabbish, Hong Shen
2024 J jnl
"I'm categorizing LLM as a productivity tool": Examining ethics of LLM use in HCI research practices.
CoRR
Shivani Kapania, Ruiyi Wang, Toby Jia-Jun Li, Tianshi Li, Hong Shen
2024 — conf
AI Failure Cards: Understanding and Supporting Grassroots Efforts to Mitigate AI Failures in Homeless Services.
FAccT
Ningjing Tang, Jiayin Zhi, Tzu-Sheng Kuo, Calla Kainaroi, Jeremy J. Northup, Kenneth Holstein, Haiyi Zhu, Hoda Heidari, Hong Shen
2024 J jnl
Minion: A Technology Probe for Resolving Value Conflicts through Expert-Driven and User-Driven Strategies in AI Companion Applications.
CoRR
Xianzhe Fan, Qing Xiao, Xuhui Zhou, Yuran Su, Zhicong Lu, Maarten Sap, Hong Shen
2024 J jnl
PATIENT-Ψ: Using Large Language Models to Simulate Patients for Training Mental Health Professionals.
CoRR
Ruiyi Wang, Stephanie Milani, Jamie C. Chiu, Shaun M. Eack, Travis Labrum, Samuel M. Murphy, Nev Jones, Kate Hardy, Hong Shen, Fei Fang, Zhiyu Zoey Chen
2024 A* conf
PATIENT-ψ: Using Large Language Models to Simulate Patients for Training Mental Health Professionals.
EMNLP
Ruiyi Wang, Stephanie Milani, Jamie C. Chiu, Jiayin Zhi, Shaun M. Eack, Travis Labrum, Samuel M. Murphy, Nev Jones, Kate Hardy, Hong Shen, Fei Fang, Zhiyu Chen
2024 A* conf
Predicting and Presenting Task Difficulty for Crowdsourcing Food Rescue Platforms.
WWW
Zheyuan Ryan Shi, Jiayin Zhi, Siqi Zeng, Zhicheng Zhang, Ameesh Kapoor, Sean Hudson, Hong Shen, Fei Fang
2024 J jnl
User-Driven Value Alignment: Understanding Users' Perceptions and Strategies for Addressing Biased and Discriminatory Statements in AI Companions.
CoRR
Xianzhe Fan, Qing Xiao, Xuhui Zhou, Jiaxin Pei, Maarten Sap, Zhicong Lu, Hong Shen
2023 A* conf
Participation and Division of Labor in User-Driven Algorithm Audits: How Do Everyday Users Work together to Surface Algorithmic Harms?
CHI
Rena Li, Sara Kingsley, Chelsea Fan, Proteeti Sinha, Nora Wai, Jaimie Lee, Hong Shen, Motahhare Eslami, Jason I. Hong
2023 J jnl
Participation and Division of Labor in User-Driven Algorithm Audits: How Do Everyday Users Work together to Surface Algorithmic Harms?
CoRR
Rena Li, Sara Kingsley, Chelsea Fan, Proteeti Sinha, Nora Wai, Jaimie Lee, Hong Shen, Motahhare Eslami, Jason I. Hong
2023 — conf
Shaping the Emerging Norms of Using Large Language Models in Social Computing Research.
CSCW Companion
Hong Shen, Tianshi Li, Toby Jia-Jun Li, Joon Sung Park, Diyi Yang
2023 J jnl
Shaping the Emerging Norms of Using Large Language Models in Social Computing Research.
CoRR
Hong Shen, Tianshi Li, Toby Jia-Jun Li, Joon Sung Park, Diyi Yang
2023 J jnl
The Public Algorithms Survey in Allegheny County.
CoRR
Yu-Ru Lin, Beth Schwanke, Rosta Farzan, Bonnie Fan, Motahhare Eslami, Hong Shen, Sarah E. Fox
2023 A* conf
Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services.
CHI
Tzu-Sheng Kuo, Hong Shen, Jisoo Geum, Nev Jones, Jason I. Hong, Haiyi Zhu, Kenneth Holstein
2023 J jnl
Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services.
CoRR
Tzu-Sheng Kuo, Hong Shen, Jisoo Geum, Nev Jones, Jason I. Hong, Haiyi Zhu, Kenneth Holstein
2023 A* conf
Understanding Practices, Challenges, and Opportunities for User-Engaged Algorithm Auditing in Industry Practice.
CHI
Wesley Hanwen Deng, Bill Boyuan Guo, Alicia DeVrio, Hong Shen, Motahhare Eslami, Kenneth Holstein
2022 J jnl
"Public(s)-in-the-Loop": Facilitating Deliberation of Algorithmic Decisions in Contentious Public Policy Domains.
CoRR
Hong Shen, Ángel Alexander Cabrera, Adam Perer, Jason I. Hong
2022 — conf
The Model Card Authoring Toolkit: Toward Community-centered, Deliberation-driven AI Design.
FAccT
Hong Shen, Leijie Wang, Wesley H. Deng, Ciell Brusse, Ronald Velgersdijk, Haiyi Zhu
2022 A* conf
Toward User-Driven Algorithm Auditing: Investigating users' strategies for uncovering harmful algorithmic behavior.
CHI
Alicia DeVos, Aditi Dhabalia, Hong Shen, Kenneth Holstein, Motahhare Eslami
2022 J jnl
Understanding Practices, Challenges, and Opportunities for User-Driven Algorithm Auditing in Industry Practice.
CoRR
Wesley Hanwen Deng, Bill Boyuan Guo, Alicia DeVrio, Hong Shen, Motahhare Eslami, Kenneth Holstein
2021 J jnl
Everyday Algorithm Auditing: Understanding the Power of Everyday Users in Surfacing Harmful Algorithmic Behaviors.
Proc. ACM Hum. Comput. Interact.
Hong Shen, Alicia DeVos, Motahhare Eslami, Kenneth Holstein
2021 J jnl
Everyday algorithm auditing: Understanding the power of everyday users in surfacing harmful algorithmic behaviors.
CoRR
Hong Shen, Alicia DeVos, Motahhare Eslami, Kenneth Holstein
2021 J jnl
Lean Privacy Review: Collecting Users' Privacy Concerns of Data Practices at a Low Cost.
ACM Trans. Comput. Hum. Interact.
Haojian Jin, Hong Shen, Mayank Jain, Swarun Kumar, Jason I. Hong
2021 A* conf
More Kawaii than a Real-Person Live Streamer: Understanding How the Otaku Community Engages with and Perceives Virtual YouTubers.
CHI
Zhicong Lu, Chenxinran Shen, Jiannan Li, Hong Shen, Daniel Wigdor
2021 — conf
Value Cards: An Educational Toolkit for Teaching Social Impacts of Machine Learning through Deliberation.
FAccT
Hong Shen, Wesley H. Deng, Aditi Chattopadhyay, Zhiwei Steven Wu, Xu Wang, Haiyi Zhu
2020 J jnl
'I Can't Even Buy Apples If I Don't Use Mobile Pay?': When Mobile Payments Become Infrastructural in China.
Proc. ACM Hum. Comput. Interact.
Hong Shen, Cori Faklaris, Haojian Jin, Laura Dabbish, Jason I. Hong
2020 J jnl
Designing Alternative Representations of Confusion Matrices to Support Non-Expert Public Understanding of Algorithm Performance.
Proc. ACM Hum. Comput. Interact.
Hong Shen, Haojian Jin, Ángel Alexander Cabrera, Adam Perer, Haiyi Zhu, Jason I. Hong
2020 J jnl
Value Cards: An Educational Toolkit for Teaching Social Impacts of Machine Learning through Deliberation.
CoRR
Hong Shen, Wesley Deng, Aditi Chattopadhyay, Zhiwei Steven Wu, Xu Wang, Haiyi Zhu