Hisashi Masuda

12 papers C 2Journal 1Unranked 8
YearRankTypeTitle / Venue / Authors
2021 — conf
Differences in Effect of Endorsement of Professional vs. Non-professional YouTuber Through Credibility and Parasocial Relationship.
AHFE (8)
Hisashi Masuda, Spring H. Han, Jungwoo Lee
2020 — conf
Differences in Customer Delight Rating Linked to Customer Actions in Japanese and Foreign Residents Using Restaurant Services in Japan.
ICServ
Hisashi Masuda
2019 — conf
Concept of Future Prototyping Methodology to Enhance Value Creation within Future Contexts.
AAAI Spring Symposium: Interpretable AI for Well-being
Miwa Nishinaka, Yusuke Kishita, Hisashi Masuda, Kunio Shirahada
2019 — conf
Visualization of Customer Satisfaction Linked to Behavior Using a Process-Based Web Questionnaire.
KSEM (1)
Hisashi Masuda, Wilfrid Utz
2017 — conf
Approaches for Sustaining Cultural Resources by Adapting Diversified Context of Customers in Tourism: Comparison Between Japanese and Slovenian Cases.
ICServ
Hisashi Masuda, Dejan Krizaj, Hideyuki Sakamoto, Kotaro Nakamura
2017 — conf
Enabling Digital Transformation in SMEs by Combining Enterprise Ontologies and Service Blueprinting.
ICServ
Ahson Javaid, Sabrina Kurjakovic, Hisashi Masuda, Youji Kohda
2016 — ch.
Global Service Enhancement for Japanese Creative Services Based on the Early/Late Binding Concepts.
Domain-Specific Conceptual Modeling
Yoshinori Hara, Hisashi Masuda
2015 — conf
Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour in Service Encounter.
ICServ
Hisashi Masuda, Yoshinori Hara
2014 C conf
Development of an Evaluation Approach for Customer Service Interaction Models.
KSEM
Hisashi Masuda, Wilfrid Utz, Yoshinori Hara
2014 — conf
Exploration of Service System and Value Co-creation Mechanism in Islamic Banking in Pakistan.
ICServ
Amna Javed, Youji Kohda, Hisashi Masuda
2013 C conf
Context-Free and Context-Dependent Service Models Based on "Role Model" Concept for Utilizing Cultural Aspects.
KSEM
Hisashi Masuda, Wilfrid Utz, Yoshinori Hara
2005 J jnl
A Database of Two-Kanji Compound Words Featuring Morphological Family, Morphological Structure, and Semantic Category Data.
Glottometrics
Hisashi Masuda, Terry Joyce