Heloisa Candello

80 papers A* 6B 1C 1Journal 11Unranked 56

Year	Rank	Type	Title / Venue / Authors
2026	—	`conf`	DASH: Designing and Developing Agentic Systems for Humans (Tutorial). IUI Companion Michelle Brachman, Heloisa Candello, Amanda soares da Silveira
2026	A*	`ed.`	Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems, CHI 2026, Barcelona, Spain, April 13-17, 2026 CHI Nuria Oliver, David A. Shamma, Heloisa Candello, Pablo César, Pedro Lopes, Alessandro Bozzon, Thomas Kosch, Vera Q. Liao, Xiaojuan Ma, Valentino Artizzu, Fiona Draxler, Gustavo López, Anke V. Reinschluessel, Xin Tong, Phoebe O. Toups Dugas
2026	—	`ed.`	Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems, CHI EA 2026, Barcelona, Spain, April 13-17, 2026 CHI Extended Abstracts Nuria Oliver, David A. Shamma, Heloisa Candello, Pablo César, Pedro Lopes, Valentino Artizzu, Fiona Draxler, Gustavo López, Anke V. Reinschluessel, Xin Tong, Phoebe O. Toups Dugas
2026	—	`conf`	Qux360: A Validation Framework for Improving Reliability and Transparency of AI-Supported Qualitative Analysis. IUI Companion Werner Geyer, Jessica He, Gabriel Enrique Gonzalez, Mariela Claudia Lanza, Siya Kunde, Heloisa Candello, Michael J. Muller, Daita Sarkar
2026	—	`conf`	RAI@CHI: Responsible and Human Centred AI Across Borders. CHI Extended Abstracts Neelima Sailaja, Joel E. Fischer, Rishub Jain, Neha Kumar, Simone Stumpf, Min Kyung Lee, Heloisa Candello, Raquel Iniesta
2026	—	`conf`	The Global Impact of Generative AI on the HCI Landscape: International Perspectives on HCI Education, Industry Dynamics, and Funding Considerations. CHI Extended Abstracts Guo Freeman, Cliff Lampe, Elizabeth D. Mynatt, Heloisa Candello, Kori Inkpen, Nitesh Goyal, Karrie Karahalios, Xiaojuan Ma, Pawel W. Wozniak
2025	—	`conf`	Conversational Health Interfaces in the Era of LLMs: Designing for Engagement, Privacy, and Wellbeing. CUI Shashank Ahire, Melissa Guyre, Bradley Rey, Minha Lee, Heloisa Candello
2025	—	`conf`	DEBP-PVA: Designing and Evaluating Behavioral Paradigms With Proactive Virtual Agents. IVA (Adjunct) Alafate Abulimiti, Paola Raquel Peña, Fatemeh Alizadeh, Shashank Ahire, Heloisa Candello, Smit Desai, Justin Edwards, Yuan He, Darragh Higgins, Alberto Jovane, Matthias Kraus, Guy Laban, Rachel McDonnell, Jairo Pérez-Osorio, Tanja Schneeberger, Jaisie Sin, Tobias Thejll-Madsen, Nima Zargham, Benjamin R. Cowan
2025	—	`conf`	Designing conversational agent(ic) systems. CUI Heloisa Candello, Michelle Brachman
2025	A*	`conf`	Emerging Data Practices: Data Work in the Era of Large Language Models. CHI Adriana Alvarado Garcia, Heloisa Candello, Karla Badillo-Urquiola, Marisol Wong-Villacres
2025	J	`jnl`	Exploring Human Perceptions of AI Responses: Insights from a Mixed-Methods Study on Risk Mitigation in Generative Models. CoRR Heloisa Candello, Muneeza Azmat, Uma Sushmitha Gunturi, Raya Horesh, Rogério Abreu de Paula, Heloisa Pimentel, Marcelo Carpinette Grave, Aminat Adebiyi, Tiago Machado, Maysa Malfiza Garcia de Macedo
2025	—	`conf`	New Opportunities, Risks, and Harm of Generative AI for Fostering Safe Online Communities. GROUP Companion Guo Freeman, Douglas Zytko, Afsaneh Razi, Cliff Lampe, Heloisa Candello, Timo Jakobi, Konstantin Kosta Aal
2025	A*	`conf`	Responsible Prompting Recommendation: Fostering Responsible AI Practices in Prompting-Time. CHI Vagner Figueredo de Santana, Sara E. Berger, Heloisa Candello, Tiago Machado, Cassia Sampaio Sanctos, Tianyu Su, Lemara Williams
2025	J	`jnl`	The Emerging Use of GenAI for UX Research in Software Development: Challenges and Opportunities. CoRR Heloisa Candello, Werner Geyer, Siya Kunde, Michael J. Muller, Daita Sarkar, Jessica He, Mariela Claudia Lanza, Carlos Rosemberg, Gord Davison, Lisa Pelletier
2025	—	`conf`	The Impact of Generative AI on the CSCW Landscape: Insights from HCI Education, Industry Dynamics, and Funding Perspectives. CSCW Companion Guo Freeman, Elizabeth D. Mynatt, Cliff Lampe, Heloisa Candello, Kori Inkpen, Nitesh Goyal
2024	B	`conf`	A human-centered approach to design multimodal conversational systems. ICMI Heloisa Candello
2024	—	`conf`	CUI@CHI 2024: Building Trust in CUIs - From Design to Deployment. CHI Extended Abstracts Smit Desai, Christina Ziying Wei, Jaisie Sin, Mateusz Dubiel, Nima Zargham, Shashank Ahire, Martin Porcheron, Anastasia Kuzminykh, Minha Lee, Heloisa Candello, Joel E. Fischer, Cosmin Munteanu, Benjamin R. Cowan
2024	J	`jnl`	CUI@CHI 2024: Building Trust in CUIs-From Design to Deployment. CoRR Smit Desai, Christina Wei, Jaisie Sin, Mateusz Dubiel, Nima Zargham, Shashank Ahire, Martin Porcheron, Anastasia Kuzminykh, Minha Lee, Heloisa Candello, Joel E. Fischer, Cosmin Munteanu, Benjamin R. Cowan
2024	—	`conf`	Designing multi-model conversational AI financial systems: understanding sensitive values of women entrepreneurs in Brazil. IMX Workshops Heloisa Candello, Gabriel Meneguelli Soella, Leandro Nascimento
2024	J	`jnl`	Designing multi-model conversational AI financial systems: understanding sensitive values of women entrepreneurs in Brazil. CoRR Heloisa Candello, Gabriel Meneguelli Soella, Leandro Nascimento
2024	—	`conf`	EduCUI: The First International Workshop for Conversational User Interfaces in Education. CUI Justin Edwards, Adelson de Araujo, Smit Desai, Jan de Wit, Heloisa Candello, Daniel J. Rough, Leigh Clark, Anni-Sofia Roberts, Benjamin R. Cowan
2024	—	`conf`	Fostering Latin American-Centric CSCW Research and Practice. CSCW Companion Francisco J. Gutierrez, Laura S. Gaytán-Lugo, Gustavo López, Heloisa Candello, Adriana S. Vivacqua, Marisol Wong-Villacres, Carla F. Griggio, Luís A. Castro, Saiph Savage, Claudia López, Cleidson R. B. de Souza
2024	J	`jnl`	Working with Trouble and Failures in Conversation between Humans and Robots (WTF 2023) & Is CUI Design Ready Yet? CoRR Frank Förster, Marta Romeo, Patrick Holthaus, Maria Jose Galvez Trigo, Joel E. Fischer, Birthe Nesset, Christian Dondrup, Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Heloisa Candello, Raina Langevin
2023	—	`conf`	"This means nothing to me": Building credibility in conversational systems. CUI Heloisa Candello, Gabriel Meneguelli Soella, Cassia Sampaio Sanctos, Marcelo Carpinette Grave, Adinan Alves de Brito Filho
2023	—	`conf`	Community-driven AI: Empowering people through responsible data-driven decision-making. CSCW Companion Ruyuan Wan, Adriana Alvarado Garcia, Devansh Saxena, Catalina Vajiac, Anna Kawakami, Logan Stapleton, Haiyi Zhu, Kenneth Holstein, Heloisa Candello, Karla A. Badillo-Urquiola
2023	C	`conf`	Interactional Co-Creativity of Human and AI in Analogy-Based Design. ICCC Michael J. Muller, Heloisa Candello, Justin D. Weisz
2023	J	`jnl`	Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfaces. Hum. Comput. Interact. Benjamin R. Cowan, Leigh Clark, Heloisa Candello, Janice Y. Tsai
2023	—	`conf`	Is CUI Design Ready Yet? A Workshop on Community Practices and Gaps in CUI Design & Resource Development. CUI Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Joel E. Fischer, Heloisa Candello, Raina Langevin
2023	—	`conf`	What's The Talk on VUI Guidelines? A Meta-Analysis of Guidelines for Voice User Interface Design. CUI Christine Murad, Heloisa Candello, Cosmin Munteanu
2023	—	`conf`	[email protected]: Inclusive Design of CUIs Across Modalities and Mobilities. CHI Extended Abstracts Jaisie Sin, Heloisa Candello, Leigh Clark, Benjamin R. Cowan, Minha Lee, Cosmin Munteanu, Martin Porcheron, Sarah Theres Völkel, Stacy M. Branham, Robin N. Brewer, Ana Paula Chaves, Razan Jaber, Amanda Lazar
2022	—	`conf`	'SIGuiendo' Each Other Steps. CHI Extended Abstracts Heloisa Candello, Adriana S. Vivacqua, Pedro Reynolds-Cuéllar, Marisol Wong-Villacres, Laura Sanely Gaytán-Lugo, Adriana Alvarado Garcia
2022	—	`conf`	A User Interface with Taxonomy Features for Content Curators of Chatbots. HCI (37) Mauro Pichiliani, Heloisa Candello, Claudio S. Pinhanez, Julio Nogima, Sara Vidon, Melina Alberio Guerra, Maíra de Bayser
2022	—	`conf`	Ethics of Conversational User Interfaces. CHI Extended Abstracts Minha Lee, Jaisie Sin, Guy Laban, Matthias Kraus, Leigh Clark, Martin Porcheron, Benjamin R. Cowan, Asbjørn Følstad, Cosmin Munteanu, Heloisa Candello
2022	—	`conf`	How can AI leverage alternative criteria and suggest a better way to measure credit worthiness and economic growth? CUI Heloisa Candello, Marcelo Grave, Emilio Vital Brazil, Marina Ito, Adinan Alves de Brito Filho, Rogério de Paula
2022	—	`conf`	Platformisation of Digital Financial Services (DFS): The Journey of DFS in the Global North and Global South. CHI Extended Abstracts Pranjal Jain, Alex Jordan Blandin, Jacki O'Neill, Mark J. Perry, Samia Ibtasam, Suleman Shahid, Beni Chugh, David Sullivan, Heloisa Candello, James Pomeroy, Rajat Jain, Robert Dowd, Matt J. Roach, Matt Jones
2022	J	`jnl`	Unveiling Practices of Customer Service Content Curators of Conversational Agents. Proc. ACM Hum. Comput. Interact. Heloisa Candello, Claudio S. Pinhanez, Michael J. Muller, Mairieli Wessel
2021	A*	`conf`	Integrating Machine Learning Data with Symbolic Knowledge from Collaboration Practices of Curators to Improve Conversational Systems. CHI Claudio Santos Pinhanez, Heloisa Candello, Paulo Rodrigo Cavalin, Mauro Carlos Pichiliani, Ana Paula Appel, Victor Henrique Alves Ribeiro, Julio Nogima, Maíra Gatti de Bayser, Melina Alberio Guerra, Henrique Ferreira, Gabriel Louzada Malfatti
2021	—	`conf`	Let's Talk About CUIs: Putting Conversational User Interface Design Into Practice. CHI Extended Abstracts Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Heloisa Candello, Stephan Schlögl, Matthew P. Aylett, Jaisie Sin, Robert J. Moore, Grace Hughes, Andrew Ku
2021	—	`conf`	Making Conversational Robots Learn from Children in a Collaborative Museum Exhibition. CSCW Companion Heloisa Candello, Mauro Pichiliani, Claudio S. Pinhanez
2021	—	`conf`	Teaching Conversational Robots in a Museum Exhibition with Interactive Surfaces. ISS Companion Heloisa Candello, Mauro Carlos Pichiliani, Claudio Santos Pinhanez
2021	—	`conf`	Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Conversational Systems. ACL/IJCNLP (1) Claudio S. Pinhanez, Paulo Rodrigo Cavalin, Victor Henrique Alves Ribeiro, Ana Paula Appel, Heloisa Candello, Julio Nogima, Mauro Pichiliani, Melina Alberio Guerra, Maíra de Bayser, Gabriel Louzada Malfatti, Henrique Ferreira
2021	—	`conf`	[email protected]: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions. IUI Companion Philip R. Doyle, Daniel John Rough, Justin Edwards, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Stephan Schlögl, María Inés Torres, Cosmin Munteanu, Christine Murad, Jaisie Sin, Minha Lee, Matthew Peter Aylett, Heloisa Candello
2020	—	`conf`	CUI: Conversational User Interfaces: A Workshop on New Theoretical and Methodological Perspectives for Researching Speech-based Conversational Interactions. IUI Companion Cosmin Munteanu, Leigh Clark, Benjamin R. Cowan, Stephan Schlögl, María Inés Torres, Justin Edwards, Christine Murad, Matthew P. Aylett, Martin Porcheron, Heloisa Candello, Philip R. Doyle, Jaisie Sin
2020	—	`conf`	CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community. CHI Extended Abstracts Heloisa Candello, Cosmin Munteanu, Leigh Clark, Jaisie Sin, María Inés Torres, Martin Porcheron, Chelsea M. Myers, Benjamin R. Cowan, Joel E. Fischer, Stephan Schlögl, Christine Murad, Stuart Reeves
2020	—	`conf`	CUI@CSCW: Collaborating through Conversational User Interfaces. CSCW Companion Martin Porcheron, Leigh Clark, Matt Jones, Heloisa Candello, Benjamin R. Cowan, Christine Murad, Jaisie Sin, Matthew P. Aylett, Minha Lee, Cosmin Munteanu, Joel E. Fischer, Philip R. Doyle, Jofish Kaye
2020	—	`conf`	Co-designing a conversational interactive exhibit for children. IDC (Extended Abstracts) Heloisa Candello, Mauro Pichiliani, Claudio S. Pinhanez, Sara Vidon, Mairieli Santos Wessel
2020	—	`conf`	Comparing users' perception of different chatbot interaction paradigms: a case study. IHC Francisco A. M. Valério, Tatiane G. Guimarães, Raquel O. Prates, Heloisa Candello
2020	—	`conf`	Decolonizing Learning Spaces for Sociotechnical Research and Design. CSCW Companion Marisol Wong-Villacres, Adriana Alvarado Garcia, Juan F. Maestre, Pedro Reynolds-Cuéllar, Heloisa Candello, Marilyn Iriarte, Carl DiSalvo
2020	—	`conf`	Design Thinking in Software Requirements: What Techniques to Use? A Proposal for a Recommendation Tool. CIbSE Rafael Parizi, Marina Moreira da Silva, Igor Couto, Kendra Trindade, Matheus Plautz, Sabrina Marczak, Tayana Conte, Heloisa Candello
2020	—	`conf`	Intentions, Meanings, and Whys: Designing Content for Voice-based Conversational Museum Guides. CIU Fabrício Barth, Heloisa Candello, Paulo R. Cavalin, Claudio S. Pinhanez
2020	—	`conf`	Understanding How Visitors Interact with Voice-Based Conversational Systems. HCI (21) Heloisa Candello, Fabrício Barth, Eduardo Carvalho, Ruy Alves Guimarães Cotia
2020	J	`jnl`	Understanding and improving SIGCHI's volunteer experience. Interactions Rojin Vishkaie, Monica Pereira, Mark J. Perry, George E. Raptis, Heloisa Candello, Ceara Byrne
2020	—	`conf`	Unveiling Practices and Challenges of Machine Teachers of Customer Service Conversational Systems. CIU Heloisa Candello, Mairieli Santos Wessel, Claudio S. Pinhanez
2020	J	`jnl`	Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Neuro-Symbolic Algorithms. CoRR Claudio S. Pinhanez, Paulo R. Cavalin, Victor Henrique Alves Ribeiro, Heloisa Candello, Julio Nogima, Ana Paula Appel, Mauro Pichiliani, Maíra Gatti de Bayser, Melina Alberio Guerra, Henrique Ferreira, Gabriel Louzada Malfatti
2019	—	`conf`	Can direct address affect user engagement with chatbots embodied in physical spaces? CUI Heloisa Candello, Claudio S. Pinhanez, Mauro Pichiliani, Marisa Vasconcelos, Haylla Conde
2019	—	`conf`	Teaching Robots to Act and Converse in Physical Spaces: Participatory Design Fictions with Museum Guides. HTTF Heloisa Candello, Mauro Pichiliani, Mairieli Santos Wessel, Claudio S. Pinhanez, Michael J. Muller
2019	A*	`conf`	The Effect of Audiences on the User Experience with Conversational Interfaces in Physical Spaces. CHI Heloisa Candello, Claudio S. Pinhanez, Mauro Pichiliani, Paulo R. Cavalin, Flavio Figueiredo, Marisa Vasconcelos, Haylla Do Carmo
2018	J	`jnl`	Different but Equal: Comparing User Collaboration with Digital Personal Assistants vs. Teams of Expert Agents. CoRR Claudio S. Pinhanez, Heloisa Candello, Mauro Carlos Pichiliani, Marisa Vasconcelos, Melina Alberio Guerra, Maíra Gatti de Bayser, Paulo Rodrigo Cavalin
2018	—	`conf`	Having an Animated Coffee with a Group of Chatbots from the 19 CHI Extended Abstracts Heloisa Candello, Claudio S. Pinhanez, Mauro Carlos Pichiliani, Melina Alberio Guerra, Maíra Gatti de Bayser
2018	—	`ed.`	Proceedings of the 17th Brazilian Symposium on Human Factors in Computing Systems, IHC 2018, Belém, Brazil, October 22-26, 2018 IHC Marcelle Mota, Bianchi Serique Meiguins, Raquel O. Prates, Heloisa Candello
2018	—	`ch.`	Recovering from Dialogue Failures Using Multiple Agents in Wealth Management Advice. Studies in Conversational UX Design Heloisa Candello, Claudio S. Pinhanez
2018	—	`conf`	The Role of Dialogue User Data in the Information Interaction Design of Conversational Systems. HCI (19) Heloisa Candello, Claudio S. Pinhanez
2018	—	`conf`	Voice-based Conversational UX Studies and Design. CHI Extended Abstracts Stuart Reeves, Martin Porcheron, Joel E. Fischer, Heloisa Candello, Donald McMillan, Moira McGregor, Robert J. Moore, Rein Ove Sikveland, Alex S. Taylor, Julia Velkovska, Moustafa Zouinar
2017	J	`jnl`	A Hybrid Architecture for Multi-Party Conversational Systems. CoRR Maíra Gatti de Bayser, Paulo Rodrigo Cavalin, Renan Souza, Alan Braz, Heloisa Candello, Claudio S. Pinhanez, Jean-Pierre Briot
2017	—	`conf`	Bottester: Testing Conversational Systems with Simulated Users. IHC Marisa Vasconcelos, Heloisa Candello, Claudio S. Pinhanez, Thiago Donizetti dos Santos
2017	—	`ch.`	Cognitive Computing: Where Big Data Is Driving Us. Handbook of Big Data Technologies Ana Paula Appel, Heloisa Candello, Fábio Latuf Gandour
2017	—	`conf`	Collaborative System for Generative Design: Manipulating Parameters, Generating Alternatives. HCI (18) Luisa Paraguai, Heloisa Candello, Paulo Costa
2017	—	`conf`	Here's What I Can Do: Chatbots' Strategies to Convey Their Features to Users. IHC Francisco A. M. Valério, Tatiane G. Guimarães, Raquel O. Prates, Heloisa Candello
2017	—	`conf`	Shaping the Experience of a Cognitive Investment Adviser. HCI (20) Heloisa Candello, Claudio S. Pinhanez, David R. Millen, Bruna Daniele Andrade
2017	—	`conf`	Talking with Conversational Agents in Collaborative Action. CSCW Companion Martin Porcheron, Joel E. Fischer, Moira McGregor, Barry A. T. Brown, Ewa Luger, Heloisa Candello, Kenton O'Hara
2017	A*	`conf`	Typefaces and the Perception of Humanness in Natural Language Chatbots. CHI Heloisa Candello, Claudio S. Pinhanez, Flavio Figueiredo
2016	—	`conf`	Building a Question-Answering Corpus Using Social Media and News Articles. PROPOR Paulo Rodrigo Cavalin, Flavio Figueiredo, Maíra Gatti de Bayser, Luis Gregorio Moyano, Heloisa Candello, Ana Paula Appel, Renan Souza
2016	—	`conf`	Destiny: A Cognitive Mobile Guide for the Olympics. WWW (Companion Volume) Ana Paula Appel, Heloisa Candello, Beatriz Sonzzini Ribeiro de Souza, Bruna D. Andrade
2016	—	`conf`	User Methods and Approaches to Design Cognitive Systems. HCI (16) Heloisa Candello
2015	—	`conf`	Design Process of a Social Network System for Storage and Share Files in the Workplace. HCI (20) Heloisa Candello, Silvia Bianchi, Leandro Cassa
2015	—	`conf`	Understanding ACM DEV Heloisa Candello, David R. Millen, Silvia Bianchi, Rogério Abreu de Paula, Claudio S. Pinhanez
2014	—	`conf`	A Validation Study of a Visual Analytics Tool with End Users. HCI (11) Heloisa Candello, Victor Fernandes Cavalcante, Alan Braz, Rogério Abreu de Paula
2013	—	`conf`	Multimedia Information Delivery on Mobile Cultural Applications. HCI (8) Heloisa Candello
2012	—	`—`	Design for outdoor mobile multimedia : representation, content and interactivity for mobile tourist guides. Heloisa Candello
2009	—	`conf`	Developing principles for outdoor mobile multimedia guides in cultural heritage settings. Mobile HCI Heloisa Candello