Han Zhang

47 papers C 9Journal 32Unranked 2
YearRankTypeTitle / Venue / Authors
2025 J jnl
The Impact of Geographic and Social Proximity on Physicians: Evidence from the Adoption of an Online Health Community.
Inf. Syst. Res.
Panpan Wang, Liuyi He, Jifeng Luo, Zhiyan Wu, Han Zhang
2024 J jnl
Deliberative or Automatic: Disentangling the Dual Processes Behind the Persuasive Power of Online Word-of-Mouth.
MIS Q.
Zhanfei Lei, Dezhi Yin, Han Zhang
2024 — conf
When and How to Implement Choices on Customer Service Chatbots.
HICSS
Elizabeth Han, Dezhi Yin, Han Zhang
2023 J jnl
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?
Inf. Syst. Res.
Elizabeth Han, Dezhi Yin, Han Zhang
2023 J jnl
Positive or Negative Reviews? Consumers' Selective Exposure in Seeking and Evaluating Online Reviews.
J. Assoc. Inf. Syst.
Zhanfei Lei, Dezhi Yin, Han Zhang
2022 C conf
Implementing Choices in Chatbot-initiated Service Interactions: Helpful or Harmful?
ICIS
Elizabeth Han, Dezhi Yin, Han Zhang
2022 J jnl
Motivating User-Generated Content: The Unintended Consequences of Incentive Thresholds.
MIS Q.
Liuyi He, Jifeng Luo, Yisong Tang, Zhiyan Wu, Han Zhang
2021 J jnl
Anger in Consumer Reviews: Unhelpful but Persuasive?
MIS Q.
Dezhi Yin, Samuel D. Bond, Han Zhang
2021 J jnl
Focus Within or On Others: The Impact of Reviewers' Attentional Focus on Review Helpfulness.
Inf. Syst. Res.
Zhanfei Lei, Dezhi Yin, Han Zhang
2021 C conf
Interruptions during a service encounter: Dealing with imperfect chatbots.
ICIS
Elizabeth Han, Dezhi Yin, Han Zhang
2021 J jnl
Special issue on digital transformation: challenges and opportunities.
Inf. Syst. E Bus. Manag.
Wooje Cho, Ming Fan, Byungjoon Yoo, Han Zhang
2020 J jnl
More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective.
Inf. Syst. Res.
Chih-Hung Peng, Dezhi Yin, Han Zhang
2020 — ed.
Smart Business: Technology and Data Enabled Innovative Business Models and Practices - 18th Workshop on e-Business, WeB 2019, Munich, Germany, December 14, 2019, Revised Selected Papers
WEB
Karl R. Lang, Jennifer J. Xu, Bin Zhu, Xiao Liu, Michael J. Shaw, Han Zhang, Ming Fan
2019 — ed.
The Ecosystem of e-Business: Technologies, Stakeholders, and Connections - 17th Workshop on e-Business, WeB 2018, Santa Clara, CA, USA, December 12, 2018, Revised Selected Papers
WEB
Jennifer J. Xu, Bin Zhu, Xiao Liu, Michael J. Shaw, Han Zhang, Ming Fan
2018 — ed.
Digital Transformation: Challenges and Opportunities - 16th Workshop on e-Business, WeB 2017, Seoul, South Korea, December 10, 2017, Revised Selected Papers
WEB
Wooje Cho, Ming Fan, Michael J. Shaw, Byungjoon Yoo, Han Zhang
2018 C conf
I or You: Whom Should Online Reviewers Direct Their Attention To, and When?
ICIS
Zhanfei Lei, Dezhi Yin, Han Zhang
2018 J jnl
Pricing strategies in online book industry: a comparative study.
Inf. Syst. E Bus. Manag.
Jifeng Luo, Han Zhang, Haizheng Li
2017 C conf
Impact of Perspective Taking on Reviewer Behavior: A Multi-Method Exploration.
ICIS
Chih-Hung Peng, Dezhi Yin, Chih-Ping Wei, Han Zhang
2017 — ed.
Internetworked World - 15th Workshop on e-Business, WeB 2016, Dublin, Ireland, December 10, 2016, Revised Selected Papers
WEB
Ming Fan, Jukka Heikkilä, Hongxiu Li, Michael J. Shaw, Han Zhang
2016 J jnl
Information Technology, Cross-Channel Capabilities, and Managerial Actions: Evidence from the Apparel Industry.
J. Assoc. Inf. Syst.
Jifeng Luo, Ming Fan, Han Zhang
2016 J jnl
Knowledge sharing in online health communities: A social exchange theory perspective.
Inf. Manag.
Zhijun Yan, Tianmei Wang, Yi Chen, Han Zhang
2016 J jnl
Research Note - When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth.
Inf. Syst. Res.
Dezhi Yin, Sabyasachi Mitra, Han Zhang
2014 J jnl
Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews.
MIS Q.
Dezhi Yin, Samuel D. Bond, Han Zhang
2014 C conf
How and When Review Length and Emotional Intensity Influence Review Helpfulness: Empirical Evidence from Epinions.com.
ICIS
Chih-Hung Peng, Dezhi Yin, Chih-Ping Wei, Han Zhang
2013 J jnl
Why do users continue using social networking sites? An exploratory study of members in the United States and Taiwan.
Inf. Manag.
Yi-Cheng Ku, Rui Chen, Han Zhang
2012 J jnl
Information technology and organizational capabilities: A longitudinal study of the apparel industry.
Decis. Support Syst.
Jifeng Luo, Ming Fan, Han Zhang
2012 C conf
Mechanisms of Negativity Bias: An Empirical Exploration of App Reviews In Apple's App Store.
ICIS
Dezhi Yin, Sabyasachi Mitra, Han Zhang
2012 J jnl
Service science in information systems research.
Decis. Support Syst.
Han Zhang, Chih-Ping Wei, Patrick Y. K. Chau
2012 J jnl
The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction.
MIS Q.
Jifeng Luo, Sulin Ba, Han Zhang
2011 C conf
Dreading and Ranting: The Distinct Effects of Anxiety and Anger in Online Seller Reviews.
ICIS
Dezhi Yin, Samuel D. Bond, Han Zhang
2011 J jnl
Guest Editors' Introduction.
Pac. Asia J. Assoc. Inf. Syst.
Chih-Ping Wei, Patrick Y. K. Chau, Han Zhang
2010 C conf
Are Bad Reviews Always Stronger than Good? Asymmetric Negativity Bias in the Formation of Online Consumer Trust.
ICIS
Dezhi Yin, Samuel D. Bond, Han Zhang
2010 J jnl
Editorial: Special issue on WeB 2007.
Inf. Syst. E Bus. Manag.
Han Zhang
2010 J jnl
Erratum to "The effects of third-party web assurance seals on consumers' initial trust in online vendors: A functional perspective" [Decision Support Systems Volume (48/2) 407-418].
Decis. Support Syst.
Xiaorui Hu, Guohua Wu, Yuhong Wu, Han Zhang
2010 J jnl
The effects of Web assurance seals on consumers' initial trust in an online vendor: A functional perspective.
Decis. Support Syst.
Xiaorui Hu, Guohua Wu, Yuhong Wu, Han Zhang
2008 J jnl
Determinants of online merchant rating: Content analysis of consumer comments about Yahoo merchants.
Decis. Support Syst.
Zhe Qu, Han Zhang, Haizheng Li
2007 J jnl
Effects of a reputation feedback system on an online consumer-to-consumer auction market.
Decis. Support Syst.
Jian Yang, Xiaorui Hu, Han Zhang
2007 J jnl
The Effectiveness of the Escrow Model: An Experimental Framework for Dynamic Online Environments.
J. Organ. Comput. Electron. Commer.
Han Zhang, Zhangxi Lin, Xiaorui Hu
2006 J jnl
Factors affecting payment choices in online auctions: A study of eBay traders.
Decis. Support Syst.
Han Zhang, Haizheng Li
2005 J jnl
Choice of Transaction Channels: The Effects of Product Characteristics on Market Evolution.
J. Manag. Inf. Syst.
Sulin Ba, Jan Stallaert, Andrew B. Whinston, Han Zhang
2004 J jnl
Health of Electronic Communities: An Evolutionary Game Approach.
J. Manag. Inf. Syst.
Xianjun Geng, Andrew B. Whinston, Han Zhang
2004 J jnl
Hope or Hype: On the Viability of Escrow Services as Trusted Third Parties in Online Auction Environments.
Inf. Syst. Res.
Xiaorui Hu, Zhangxi Lin, Andrew B. Whinston, Han Zhang
2004 — conf
How People Select Their Payment Methods in Online Auctions? An Exploration of eBay Transactions.
HICSS
Haizheng Li, Han Zhang
2003 J jnl
Building trust in online auction markets through an economic incentive mechanism.
Decis. Support Syst.
Sulin Ba, Andrew B. Whinston, Han Zhang
2001 C conf
Perceived Risk and Escrow Adoption: An Economic Analysis in Online Consumer-to-Consumer Auction Markets.
ICIS
Xiaorui Hu, Zhangxi Lin, Andrew B. Whinston, Han Zhang
2001 J jnl
Small Digital Business in Electronic Markets: A Blueprint for Survival.
Electron. Mark.
Sulin Ba, Andrew B. Whinston, Han Zhang
2000 J jnl
The Dynamics of the Electronic Market: An Evolutionary Game Approach.
Inf. Syst. Frontiers
Sulin Ba, Andrew B. Whinston, Han Zhang