Gregor Zellner

18 papers C 1Misc 1Journal 9Unranked 6
YearRankTypeTitle / Venue / Authors
2022 J jnl
Creating a Functional Interdependency Map for Supporting the "Act of Improvement" in Business Process Improvement Projects.
Int. J. Serv. Sci. Manag. Eng. Technol.
Florian Johannsen, Gregor Zellner, Philipp Griesberger
2016 J jnl
Auswirkungen der Digitalisierung im Handel am Beispiel des Retourenprozesses.
HMD Prax. Wirtsch.
Stefan Weinfurtner, Gregor Zellner, Stefan Münch
2015 — ch.
Implementing Six Sigma for Improving Business Processes at an Automotive Bank.
Handbook on Business Process Management (1)
Florian Johannsen, Susanne Leist, Gregor Zellner
2015 — conf
Introducing a Professional Complaint Management: The Case of a Fleet Management Company.
ECIS
Florian Johannsen, Gregor Zellner
2013 J jnl
Towards a framework for identifying business process redesign patterns.
Bus. Process. Manag. J.
Gregor Zellner
2011 J jnl
A structured evaluation of business process improvement approaches.
Bus. Process. Manag. J.
Gregor Zellner
2011 — conf
Analysis of techniques for business process improvement.
ECIS
Philipp Griesberger, Susanne Leist, Gregor Zellner
2011 J jnl
Service integrators in business networks - the importance of relationship values.
Electron. Mark.
Bernd Heinrich, Gregor Zellner, Susanne Leist
2011 J jnl
Six sigma as a business process management method in services: analysis of the key application problems.
Inf. Syst. E Bus. Manag.
Florian Johannsen, Susanne Leist, Gregor Zellner
2010 — conf
Selecting Critical Processes for a Six Sigma Project: Experiences from an Automotive Bank.
ECIS
Gregor Zellner, Susanne Leist, Florian Johannsen
2010 — conf
Vorwort.
MKWI
Susanne Leist, Matthias Goeken, Gregor Zellner
2009 — conf
CRM Actions and Processes - Goal-oriented Design based on Relationship Values.
Wirtschaftsinformatik (2)
Bernd Heinrich, Gregor Zellner, Susanne Leist
2009 J jnl
The process map as an instrument to standardize processes: design and application at a financial service provider.
Inf. Syst. E Bus. Manag.
Bernd Heinrich, Matthias Henneberger, Susanne Leist, Gregor Zellner
2008 J jnl
Gestaltung hybrider Wertschöpfung mittels Architekturen - Analyse am Beispiel des Business Engineering.
Wirtschaftsinf.
Gregor Zellner
2008 J jnl
Identifizierung und Gestaltung neuer CRM-Prozesse.
HMD Prax. Wirtsch.
Gregor Zellner
2008 C conf
Situational Architecture Engineering (SAE) - Improving Strategic Change Through Architecture Methods.
ICIS
Susanne Leist, Gregor Zellner
2007 — conf
Information losses within the collaborative integration of different process models - BPML as an XML-based interchange format for BPMN business process models.
HICSS
Florian Johannsen, Susanne Leist, Gregor Zellner
2006 Misc conf
Evaluation of current architecture frameworks.
SAC
Susanne Leist, Gregor Zellner