Gary Klein

128 papers Journal 112Unranked 14
YearRankTypeTitle / Venue / Authors
2024 J jnl
Information Elaboration and Coopetition: Participation in the Replacement of Legacy Systems.
IEEE Trans. Engineering Management
Jacob Chia-An Tsai, Gary Klein, Carol S. Saunders, James J. Jiang
2023 J jnl
Task Conflict Resolution in Designing Legacy Replacement Systems.
J. Manag. Inf. Syst.
Jacob Chia-An Tsai, James J. Jiang, Gary Klein, Shin-Yuan Hung
2022 J jnl
Creative Software Development with Team Boundary Management.
J. Comput. Inf. Syst.
Jamie Y. T. Chang, Xiaosong (Jason) Wu, Richard Discenza, Gary Klein
2022 J jnl
Goal Equivocality and Joint Account of Meaning Creation in an Enterprise System Program.
Inf. Syst. Manag.
Jacob Chia-An Tsai, Xiaosong (Jason) Wu, Gary Klein, James J. Jiang
2022 J jnl
Legacy information system replacement: Pursuing quality design of operational information systems.
Inf. Manag.
Jacob Chia-An Tsai, James J. Jiang, Gary Klein, Shin-Yuan Hung
2022 J jnl
Social interdependencies as facilitators of cooperative learning in new product development: The moderating effect of technological novelty.
Expert Syst. Appl.
Vivian Hanzhuo Ma, Shulin Liu, Gary Klein, Wei (Wayne) Huang, James J. Jiang
2020 — ed.
Business Information Systems - 23rd International Conference, BIS 2020, Colorado Springs, CO, USA, June 8-10, 2020, Proceedings
BIS
Witold Abramowicz, Gary Klein
2020 — ed.
Business Information Systems Workshops - BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected Papers
BIS (Workshops)
Witold Abramowicz, Gary Klein
2020 J jnl
The Career Satisfaction of IT Professionals With Mixed Job Demands.
IEEE Trans. Engineering Management
James J. Jiang, Wayne Wei Huang, Gary Klein, Jacob Chia-An Tsai
2019 J jnl
Enterprise system programs: Goal setting and cooperation in the integration team.
Inf. Manag.
Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang
2019 J jnl
Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms.
J. Syst. Softw.
James J. Jiang, Gary Klein, Jamie Y. T. Chang
2018 — conf
Building organisational support for an IT-enabled transformation program - the process of coopting.
PACIS
Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein
2018 J jnl
From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role.
J. Assoc. Inf. Syst.
James J. Jiang, Gary Klein, Walter D. Fernández
2018 J jnl
Signaling effect of website usability on repurchase intention.
Int. J. Inf. Manag.
L. G. Pee, James J. Jiang, Gary Klein
2017 J jnl
Enhancing development team flexibility in IS projects.
Inf. Technol. Manag.
Yuzhu Li, Morgan M. Shepherd, Julie Yu-Chih Liu, Gary Klein
2017 — conf
Hedonic Information Systems Quality.
PACIS
Chanyoung Seo, Zixiu Guo, Lin Xiao, James J. Jiang, Gary Klein
2017 — conf
Influence of Task Interdependence on Teamwork Quality and Project Performance.
BIS
Kondwani F. Kuthyola, Julie Yu-Chih Liu, Gary Klein
2017 — conf
The shifting sand of program coordination effort: lessons from IT-enabled transformation programs.
ACIS
Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein
2015 J jnl
Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs: A study of IT vendors.
Inf. Softw. Technol.
Neeraj Parolia, Jengchung Victor Chen, James J. Jiang, Gary Klein
2015 J jnl
The roots of executive information system development risks.
Inf. Softw. Technol.
Chia-Ping Yu, Houn-Gee Chen, Gary Klein, Randi Jiang
2014 — conf
A Longitudinal Study to Determine Non-technical Deterrence Effects of Severity and Communication of Internet Use Policy for Reducing Employee Internet Abuse.
HICSS
Morgan M. Shepherd, Roberto J. Mejias, Gary Klein
2014 J jnl
Achieving IT Program Goals with Integrative Conflict Management.
J. Manag. Inf. Syst.
James J. Jiang, Jamie Y. T. Chang, Houn-Gee Chen, Eric T. G. Wang, Gary Klein
2014 J jnl
Building User Engagement for Successful Software Projects: Meaningfulness, Safety, and Availability.
Pac. Asia J. Assoc. Inf. Syst.
Peggy M. Beranek, Gary Klein, James J. Jiang
2014 J jnl
Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects.
Inf. Manag.
Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang
2014 J jnl
Information technology customer aggression: The importance of an organizational climate of support.
Inf. Manag.
Sheng-Pao Shih, Ting Lie, Gary Klein, James J. Jiang
2014 J jnl
Special Section: IT Project Management.
J. Manag. Inf. Syst.
James J. Jiang, Gary Klein
2013 J jnl
Antecedents of organizational citizenship for information technology personnel.
Ind. Manag. Data Syst.
Jerry Chih-Ching Chiang, Ming-Hsien Yang, Gary Klein, James Jiunn-Yih Jiang
2013 J jnl
Controlling ERP consultants: Client and provider practices.
J. Syst. Softw.
Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein
2013 J jnl
Exploring the Impact of Team based Reward on Project Performance in Outsourced System Development.
Int. J. Inf. Technol. Proj. Manag.
Neeraj Parolia, Gary Klein, James J. Jiang
2013 J jnl
Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment.
Inf. Manag.
Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang
2013 J jnl
Reducing User-Related Risks with User-Developer Partnering.
J. Comput. Inf. Syst.
Julie Yu-Chih Liu, Ming-Hsien Yang, Gary Klein, Houn-Gee Chen
2013 J jnl
Risk Dynamics Throughout the System Development Life Cycle.
J. Comput. Inf. Syst.
Chia-Ping Yu, Houn-Gee Chen, Gary Klein, James J. Jiang
2013 J jnl
The organizational citizenship behavior of IS personnel: Does organizational justice matter?
Inf. Manag.
Tzy-Yuan Chou, Seng-Cho Timothy Chou, James J. Jiang, Gary Klein
2013 J jnl
The presence and development of competency in IT programs.
J. Syst. Softw.
Neeraj Parolia, James J. Jiang, Gary Klein
2012 J jnl
Career anchors and disturbances in job turnover decisions - A case study of IT professionals in Taiwan.
Inf. Manag.
Christina Ling-hsing Chang, James J. Jiang, Gary Klein, Houn-Gee Chen
2012 J jnl
Consequences of Psychological Contract Violations for is Personnel.
J. Comput. Inf. Syst.
Jerry C. Chiang, James Jiunn-Yih Jiang, Chechen Liao, Gary Klein
2012 J jnl
Fully Mediated Effects of Formative Measures Using MIMIC Constructs.
Pac. Asia J. Assoc. Inf. Syst.
James J. Jiang, Jacob C. Tsai, Gary Klein, Stacie Petter
2012 — conf
Using Deterrence to Mitigate Employee Internet Abuse.
HICSS
Morgan M. Shepherd, Gary Klein
2011 — conf
Coordination among ERP consultants: controlling mechanisms.
ECIS
Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein
2011 J jnl
Information system personnel career anchor changes leading to career changes.
Eur. J. Inf. Syst.
Christina Ling-hsing Chang, Jengchung Victor Chen, Gary Klein, James J. Jiang
2011 J jnl
Learning demand and job autonomy of IT personnel: Impact on turnover intention.
Comput. Hum. Behav.
Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang
2011 J jnl
Organizational Citizenship Behavior of Information System Personnel: The Influence of Leader-Member Exchange.
Inf. Resour. Manag. J.
Tzy-Yuan Chou, James J. Jiang, Gary Klein, Seng-Cho Timothy Chou
2011 J jnl
Partnering effects on user-developer conflict and role ambiguity in information system projects.
Inf. Softw. Technol.
Julie Yu-Chih Liu, Jerry C. Chiang, Ming-Hsien Yang, Gary Klein
2011 — conf
The Impacts Of Communication On IT Program External Environments And IT Product Quality.
PACIS
Yuzhu Li, James J. Jiang, Gary Klein
2010 J jnl
Coproduction in successful software development projects.
Inf. Softw. Technol.
J. T. Shim, Tsong Shin Sheu, Houn-Gee Chen, James J. Jiang, Gary Klein
2010 — conf
Persistence Influence for IT Outsourcing: Small and Medium Firms Perspectives of Their Application Service Providers.
PACIS
Aleck C. H. Lin, James J. Jiang, Gary Klein
2010 J jnl
The Role of User Review on Information System Project Outcomes: A Control Theory Perspective.
Int. J. Inf. Technol. Proj. Manag.
Jack Shih-Chieh Hsu, Houn-Gee Chen, James J. Jiang, Gary Klein
2010 J jnl
User commitment and collaboration: Motivational antecedents and project performance.
Inf. Softw. Technol.
Kuo-Chung Chang, Tsong Shin Sheu, Gary Klein, James J. Jiang
2009 J jnl
Balancing four factors in system development projects.
Commun. ACM
Girish H. Subramanian, Gary Klein, James J. Jiang, Chien-Lung Chan
2009 J jnl
Management Information Systems Research Networks: Creating and Sharing Diverse Knowledge.
Pac. Asia J. Assoc. Inf. Syst.
Jyun-Cheng Wang, Gary Klein, James J. Jiang, Paul H. Cheney
2009 J jnl
Reducing software requirement perception gaps through coordination mechanisms.
J. Syst. Softw.
Houn-Gee Chen, James J. Jiang, Gary Klein, Jengchung V. Chen
2009 J jnl
Relation of CIO background, IT infrastructure, and economic performance.
Inf. Manag.
Marion G. Sobol, Gary Klein
2009 J jnl
Resolving Difference Score Issues in Information Systems Research.
MIS Q.
Gary Klein, James J. Jiang, Paul H. Cheney
2009 J jnl
Technical opinion - Leveraging first-mover advantages in internet-based consumer services.
Commun. ACM
Ting-Peng Liang, Andrew J. Czaplewski, Gary Klein, James J. Jiang
2009 J jnl
The Negative Impact of Conflict on the Information System Development Process, Product, and Project.
J. Comput. Inf. Syst.
Julie Yu-Chih Liu, Gary Klein, Jengchung V. Chen, James J. Jiang
2009 — conf
The Role of Team Learning in Enabling Shared Leadership in ISD Teams.
AMCIS
Yuzhu Li, James J. Jiang, Gary Klein
2009 J jnl
The relation of requirements uncertainty and stakeholder perception gaps to project management performance.
J. Syst. Softw.
James J. Jiang, Gary Klein, Shelly P. J. Wu, Ting-Peng Liang
2008 J jnl
Team Task Skills as a Facilitator for Application and Development Skills.
IEEE Trans. Engineering Management
Chien-Lung Chan, James J. Jiang, Gary Klein
2008 J jnl
The Impacts of Job Characteristics on is Employee Satisfaction: A Comparison between Permanent and Temporary Employees.
J. Comput. Inf. Syst.
Stuart D. Galup, Gary Klein, James J. Jiang
2008 J jnl
The consistency among facilitating factors and ERP implementation success: A holistic view of fit.
J. Syst. Softw.
Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein
2008 J jnl
The effects of change control and management review on software flexibility and project performance.
Inf. Manag.
Eric T. G. Wang, Pei-Hung Ju, James J. Jiang, Gary Klein
2008 J jnl
User involvement to enhance expertise in system development.
Int. J. Internet Enterp. Manag.
Richard Discenza, Debbie B. Tesch, Gary Klein, James J. Jiang
2007 J jnl
Discrepancies between desired and perceived measures of performance of IS professionals: Views of the IS professionals themselves and the users.
Inf. Manag.
Michael Boyd, Shi-Ming Huang, James J. Jiang, Gary Klein
2007 J jnl
Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer.
Int. J. Inf. Manag.
Eric T. G. Wang, Chia-Chin Lin, James J. Jiang, Gary Klein
2007 J jnl
Lack of Skill Risks to Organizational Technology Learning and Software Project Performance.
Inf. Resour. Manag. J.
James J. Jiang, Gary Klein, Philip Beck, Eric T. G. Wang
2007 — conf
Reducing Requirement Perception Gaps through Coordination Mechanisms in Software Development Team.
AMCIS
Yuzhu Li, James J. Jiang, Gary Klein
2007 J jnl
Relationship of Skill Expectation Gap Between IS Employees and Their Managers with User Satisfaction.
Inf. Resour. Manag. J.
James J. Jiang, Gary Klein, Eric T. G. Wang
2007 J jnl
Software quality and IS project performance improvements from software development process maturity and IS implementation strategies.
J. Syst. Softw.
Girish H. Subramanian, James J. Jiang, Gary Klein
2006 J jnl
ERP Misfit: Country of Origin and Organizational Factors.
J. Manag. Inf. Syst.
Eric T. G. Wang, Gary Klein, James J. Jiang
2006 J jnl
Group cohesion in organizational innovation: An empirical examination of ERP implementation.
Inf. Softw. Technol.
Eric T. G. Wang, Ta-Chung Ying, James J. Jiang, Gary Klein
2006 J jnl
Prototyping mediators to project performance: Learning and interaction.
J. Syst. Softw.
Philip Beck, James J. Jiang, Gary Klein
2006 — conf
Successful Adoption of ERP Technology as Influenced by Country of Origin.
BIS
Eric T. G. Wang, James J. Jiang, Gary Klein, Wm. Benjamin Martz Jr.
2006 J jnl
The Effects of User Partnering and User Non-Support on Project Performance.
J. Assoc. Inf. Syst.
James J. Jiang, Gary Klein, Hong-Gee Chen
2006 — conf
The Moderating Effect of User Involvement on IS Success.
BIS
Debbie B. Tesch, Gary Klein, Richard Discenza, Wm. Benjamin Martz Jr.
2006 J jnl
The relationship of control and learning to project performance.
Cybern. Syst.
Gary Klein, Peggy M. Beranek, Ben Martz, James J. Jiang
2006 J jnl
The relative influence of management control and user-IS personnel interaction on project performance.
Inf. Softw. Technol.
Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein
2005 J jnl
Communication skills importance and proficiency: perception differences between IS staff and IS users.
Int. J. Inf. Manag.
Henry H. G. Chen, Ruth Miller, James J. Jiang, Gary Klein
2005 J jnl
Interaction quality between IS professionals and users: impacting conflict and project performance.
J. Inf. Sci.
Eric T. G. Wang, Henry H. G. Chen, James J. Jiang, Gary Klein
2005 J jnl
Perception and expectation gaps of information systems provider skills: the impact on user satisfaction.
Inf. Syst. J.
Debbie B. Tesch, Ruth Miller, James J. Jiang, Gary Klein
2005 J jnl
Vector Error-Correction Models in a Consumer Packaged Goods Category Forecasting Decision Support System.
J. Comput. Inf. Syst.
Maosen Zhong, Roger Alan Pick, Gary Klein, James J. Jiang
2004 J jnl
An exploration of the relationship between software development process maturity and project performance.
Inf. Manag.
James J. Jiang, Gary Klein, Hsin-Ginn Hwang, Jack Huang, Shin-Yuan Hung
2004 J jnl
Nonstationary Brand Variables in Category Management: A Cointegration Perspective.
Decis. Sci.
James J. Jiang, Maosen Zhong, Gary Klein, Hong-Gee Chen
2004 J jnl
Rental software valuation in IT investment decisions.
Decis. Support Syst.
Chaitanya Singh, Roger Shelor, James J. Jiang, Gary Klein
2003 J jnl
A Note on Interpersonal and Communication Skills for IS Professionals: Evidence of Positive Influence.
Decis. Sci.
James J. Jiang, Gary Klein, Craig Van Slyke, Paul H. Cheney
2003 J jnl
Career satisfaction for managerial and technical anchored IS personnel in later career stages.
Data Base
Maxwell K. Hsu, Hong-Gee Chen, James J. Jiang, Gary Klein
2003 J jnl
Closing the user and provider service quality gap.
Commun. ACM
James J. Jiang, Gary Klein, Debbie B. Tesch, Houn-Gee Chen
2003 J jnl
Perceived career incentives and intent to leave.
Inf. Manag.
Maxwell K. Hsu, James J. Jiang, Gary Klein, Zaiyoung Tang
2003 J jnl
Strategic information and strategic decision making: the EIS/CEO interface in smaller manufacturing companies.
Inf. Manag.
Bruce A. Walters, James J. Jiang, Gary Klein
2003 J jnl
The Impact of Information System Personnel Skill Discrepancies on Stakeholder Satisfaction.
Decis. Sci.
Debbie B. Tesch, James J. Jiang, Gary Klein
2003 J jnl
The Impact of Organizational Coordination and Climate on Marketing Executives' Satisfaction with Information Systems Services.
J. Assoc. Inf. Syst.
Eldon Y. Li, James J. Jiang, Gary Klein
2003 J jnl
The impact of IS department organizational environments upon project team performances.
Inf. Manag.
James J. Jiang, Gary Klein, Roger Alan Pick
2002 J jnl
A Discrepancy Model of Information System Personnel Turnover.
J. Manag. Inf. Syst.
James J. Jiang, Gary Klein
2002 J jnl
Measuring Information System Service Quality: SERVQUAL from the Other Side.
MIS Q.
James J. Jiang, Gary Klein, Christopher L. Carr
2002 J jnl
Perception differences of software success: provider and user views of system metrics.
J. Syst. Softw.
James J. Jiang, Gary Klein, Richard Discenza
2002 J jnl
Pre-project partnering impact on an information system project, project team and project manager.
Eur. J. Inf. Syst.
James J. Jiang, Gary Klein, Richard Discenza
2002 J jnl
Wanted: project teams with a blend of is professional orientations.
Commun. ACM
Gary Klein, James J. Jiang, Debbie B. Tesch
2001 J jnl
A new view of IS personnel performance evaluation.
Commun. ACM
Gary Klein, James J. Jiang, Marion G. Sobol
2001 J jnl
IS service performance: self-perceptions and user perceptions.
Inf. Manag.
James J. Jiang, Gary Klein, Jinsheng Roan, Jim T. M. Lin
2001 J jnl
Information system success as impacted by risks and development strategies.
IEEE Trans. Engineering Management
James J. Jiang, Gary Klein, Richard Discenza
2001 J jnl
Seeking consonance in information systems.
J. Syst. Softw.
Gary Klein, James J. Jiang
2001 J jnl
The Materiality of Information System Planning Maturity to Project Performance.
J. Assoc. Inf. Syst.
James J. Jiang, Morgan M. Shepherd, Gary Klein
2001 J jnl
The joint impact of internal and external career anchors on entry-level IS career satisfaction.
Inf. Manag.
James J. Jiang, Gary Klein, Joseph L. Balloun
2000 J jnl
A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement.
Decis. Sci.
James J. Jiang, Gary Klein, Suzanne M. Crampton
2000 J jnl
Effects of downsizing policies on IS survivors' attitude and career management.
Inf. Manag.
James J. Jiang, Gary Klein
2000 J jnl
Marketing Category Forecasting: An Alternative of BVAR-Artificial Neural Networks.
Decis. Sci.
James J. Jiang, Maosen Zhong, Gary Klein
2000 J jnl
Performance ratings and importance of performance measures for IS staff: the different perceptions of IS users and IS staff.
IEEE Trans. Engineering Management
James J. Jiang, Marion G. Sobol, Gary Klein
2000 J jnl
Side effects of decision guidance in decision support systems.
Interact. Comput.
James J. Jiang, Gary Klein
2000 J jnl
Software development risks to project effectiveness.
J. Syst. Softw.
James J. Jiang, Gary Klein
2000 J jnl
Supervisor Support and Career Anchor Impact on the Career Satisfaction of the Entry-Level Information Systems Professional.
J. Manag. Inf. Syst.
James J. Jiang, Gary Klein
2000 J jnl
User resistance and strategies for promoting acceptance across system types.
Inf. Manag.
James J. Jiang, Waleed A. Muhanna, Gary Klein
1999 — conf
Building a Case for Consonance.
BIS
Gary Klein, James J. Jiang, Michael Boyd
1999 J jnl
Project selection criteria by strategic orientation.
Inf. Manag.
James J. Jiang, Gary Klein
1999 J jnl
Risks to different aspects of system success.
Inf. Manag.
James J. Jiang, Gary Klein
1999 J jnl
System analysts' orientations and perceptions of system failure.
Inf. Softw. Technol.
James J. Jiang, Gary Klein, Joseph L. Balloun, Suzanne M. Crampton
1999 J jnl
The missing link between systems analysts' actions and skills.
Inf. Syst. J.
James J. Jiang, Gary Klein, Tom Means
1999 J jnl
User evaluation of information systems: by system typology.
IEEE Trans. Syst. Man Cybern. Part A
James J. Jiang, Gary Klein
1999 J jnl
User perception of expert system advice.
J. Syst. Softw.
Gary Klein, James J. Jiang
1998 J jnl
A marketing category management system: a decision support system using scanner data.
Decis. Support Syst.
James J. Jiang, Gary Klein, Roger Alan Pick
1998 J jnl
Perceptions of system development failures.
Inf. Softw. Technol.
James J. Jiang, Gary Klein, Joseph L. Balloun
1997 J jnl
Information system evaluation by system typology.
J. Syst. Softw.
Gary Klein, James J. Jiang, Joseph L. Balloun
1996 J jnl
Bias in computer-assisted surveys.
IEEE Trans. Syst. Man Cybern. Part A
Gary Klein, Marion G. Sobol
1996 J jnl
User Perceptions of Evaluation Criteria for Three System Types.
Data Base
James J. Jiang, Gary Klein
1995 J jnl
Are you sure you want to use that data in your study?
IEEE Trans. Syst. Man Cybern.
James J. Jiang, Roger Alan Pick, Gary Klein
1995 J jnl
Information system professionals' attitudes: Development tools and concepts.
J. Syst. Softw.
Debbie B. Tesch, Gary Klein, Marion G. Sobol
1992 J jnl
Using statistical data feedback by-products of expert systems.
IEEE Trans. Syst. Man Cybern.
Marion G. Sobol, Richard G. Vedder, Gary Klein
1990 J jnl
An Agent for Intelligent Model Management.
J. Manag. Inf. Syst.
John I. C. Liu, David Y. Y. Yun, Gary Klein
1989 J jnl
New graphics as computerized displays for human information processing.
IEEE Trans. Syst. Man Cybern.
Marion G. Sobol, Gary Klein
1986 J jnl
Developing Model Strings for Model Managers.
J. Manag. Inf. Syst.
Gary Klein