Flávia Maria Santoro

225 papers A 6B 6C 32Misc 2Journal 61Unranked 112

Year	Rank	Type	Title / Venue / Authors
2026	—	`ed.`	Business Process Management: Responsible BPM Forum, Process Technology Forum, Educators Forum - BPM 2025 RBPM, PT, and Educators Forum, Seville, Spain, August 31 - September 5, 2025, Proceedings BPM (RBPM, PT, and Educators Forum) E. R. Mahendrawathi, Avigdor Gal, Thomas Grisold, Flávia Maria Santoro, Mathias Weske, Remco M. Dijkman, Dimka Karastoyanova, Banu Aysolmaz, Wasana Bandara, Kate Revoredo
2025	C	`conf`	Active Learning in STEM Education: An Approach Combining Flipped Classroom and Dialogic Teaching. EDUCON Henrique Mohallem Paiva, Victor Takashi Hayashi, Flávia Maria Santoro, Juliana Pereira Lisboa M. Paiva, Mauricio García
2025	J	`jnl`	CSBC (2013 - 2023) e BraSNAM (2012 - 2023): Um Estudo Meta-científico Panorâmico sobre Quantitativos e Colaborações. Braz. J. Inf. Syst. Luiz Paulo Carvalho, Silas P. Lima Filho, Michele A. Brandão, Jonice Oliveira, Flávia Maria Santoro, Mônica Ferreira da Silva, Élton Carneiro Marinho
2025	—	`conf`	Challenges and Resistance: Computing and Research Ethics Committees in Brazil. INTERACT (4) Luiz Paulo Carvalho, Jonice Oliveira, Flávia Maria Santoro
2025	J	`jnl`	Enhancing Ethical Communication in Brazilian Computing Research: A Framework for Human Involvement Reporting. J. Interact. Syst. Luiz Paulo Carvalho, Kamila Rios da Hora Rodrigues, Jonice Oliveira, Flávia Maria Santoro
2025	—	`conf`	FairPM: A Taxonomy of Bias and Interventions in Process Mining. BPM (Forum) Kate Revoredo, Saimir Bala, Flávia Maria Santoro
2025	C	`conf`	Gender and Socioeconomic Influences on Academic Performance in Pbl Computing Education. EDUCON Priscila Falcão dos Santos, Vitor Augusto Mentem De Barros, Henrique Mohallem Paiva, Flávia Maria Santoro
2025	—	`ed.`	Joint Proceedings of the Best Dissertation Award, Doctoral Consortium, and Demonstration & Resources Forum at BPM 2025 co-located with 23rd International Conference on Business Process Management (BPM 2025), Seville, Spain, August 31st to September 5th, 2025. BPM-D Hajo A. Reijers, Andrea Marrella, Adela del-Río-Ortega, Stefanie Rinderle-Ma, Benoît Depaire, Jana-Rebecca Rehse, Flávia Maria Santoro, Francesca Zerbato, Alfonso Eduardo Márquez-Chamorro, Iris Beerepoot, Simone Agostinelli, Johannes De Smedt
2025	J	`jnl`	PBL Student Assessment: Consistency of Different Evaluation Methods in a Computing Faculty. IEEE Trans. Educ. Henrique Mohallem Paiva, Flávia Maria Santoro, Victor Takashi Hayashi, Bianca Cassemiro Lima
2025	J	`jnl`	The Effectiveness of Business Process Visualisations: a Systematic Literature Review. CoRR Ed C. Overes, Flávia Maria Santoro
2025	J	`jnl`	Visualization of Digital Transformation Initiatives Elements through ArchiMate Viewpoints. Inf. Syst. Frontiers Silvia Bogea Gomes, Flávia Maria Santoro, Miguel Mira da Silva, Maria-Eugenia Iacob
2024	—	`conf`	A study and pragmatic proposal on the communication of human involvement in Brazilian computing research. IHC Luiz Paulo Carvalho, Kamila Rios da Hora Rodrigues, Flávia Maria Santoro, Jonice Oliveira
2024	A	`ed.`	Advanced Information Systems Engineering - 36th International Conference, CAiSE 2024, Limassol, Cyprus, June 3-7, 2024, Proceedings CAiSE Giancarlo Guizzardi, Flávia Maria Santoro, Haralambos Mouratidis, Pnina Soffer
2024	J	`jnl`	Business process management in the age of AI - three essential drifts. Inf. Syst. E Bus. Manag. Michael Rosemann, Jan vom Brocke, Amy Van Looy, Flávia Maria Santoro
2024	—	`conf`	Celebrating two decades of SBSI (2004 to 2023): A Comprehensive Descriptive and Meta-Scientific Analysis. SBSI Luiz Paulo Carvalho, Silas P. Lima Filho, Michele A. Brandão, Élton Carneiro Marinho, Mônica Ferreira da Silva, Jonice Oliveira, Flávia Maria Santoro
2024	J	`jnl`	Eleven years of WCAMA (2013 - 2023): A Comprehensive Descriptive and Meta-Scientific Analysis. J. Interact. Syst. Luiz Paulo Carvalho, Silas P. Lima Filho, Michele A. Brandão, Jonice Oliveira, Flávia Maria Santoro, Mônica Ferreira da Silva
2024	J	`jnl`	Ethics: What is the Brazilian Software Engineering Research Scenario? J. Softw. Eng. Res. Dev. Luiz Paulo Carvalho, José Antonio Suzano, Thaís Batista, Flávia Maria Santoro, Jonice Oliveira
2024	—	`conf`	PBL in Web Application Development: Study on a Construction Worker Hiring Website. ICEED Vinicius Kenji Kumagai, Henrique Mohallem Paiva, Flávia Maria Santoro
2023	J	`jnl`	A broad meta-scientific overview of ethical aspects in Brazilian research on Web, Hypermedia and Multimedia at the WebMedia symposium. J. Interact. Syst. Luiz Paulo Carvalho, José Antonio Suzano, Flávia Maria Santoro, Jonice Oliveira, Maria da Graça Campos Pimentel
2023	J	`jnl`	A cognitive BPM theory for knowledge-intensive processes. Bus. Process. Manag. J. João Carlos de A. R. Gonçalves, Fernanda Araújo Baião, Flávia Maria Santoro, Giancarlo Guizzardi
2023	—	`conf`	A critical analysis on Brazilian computational scientific events linguistic aspects. IHC Luiz Paulo Carvalho, Silvia Amélia Bim, Flávia Maria Santoro, Jonice Oliveira
2023	J	`jnl`	A systematic mapping on cascading effects in critical infrastructures. Int. J. Crit. Infrastructures Beatriz Toscano, André Diegues Fernandes, Miguel Mira da Silva, Flávia Maria Santoro
2023	J	`jnl`	City 5.0: Citizen involvement in the design of future cities. Electron. Mark. Jörg Becker, Friedrich Chasin, Michael Rosemann, Daniel Beverungen, Jennifer Priefer, Jan vom Brocke, Martin Matzner, Adela del-Río-Ortega, Manuel Resinas, Flávia Maria Santoro, Minseok Song, Kangah Park, Claudio Di Ciccio
2023	—	`conf`	How to carry out a Brazilian research in computing considering ethical or moral aspects? SBSI Luiz Paulo Carvalho, Rosa Maria Esteves Moreira da Costa, Flávia Maria Santoro, Jonice Oliveira
2023	—	`conf`	Real-Life Project-Based Learning in Introductory Programming: a Game for Cancer Prevention. TALE Henrique Mohallem Paiva, Victor Takashi Hayashi, Monica Anastassiu, Mauricio García, Flávia Maria Santoro
2023	J	`jnl`	Towards a core ontology of organisational transformation. Appl. Ontology Silvia Bogea Gomes, Flávia Maria Santoro, Miguel Mira da Silva, Paulo Pinto, Giancarlo Guizzardi
2022	—	`conf`	A Bibliometric Analysis of Business Process Capabilities: Towards a Conceptual Model. PoEM (Forum) Silvia Bogea Gomes, Flávia Maria Santoro, Miguel Mira da Silva
2022	J	`jnl`	A domain ontology on cascading effects in critical infrastructures based on a systematic literature review. Int. J. Crit. Infrastructures Beatriz Toscano, André Diegues Fernandes, Miguel Mira da Silva, Flávia Maria Santoro
2022	J	`jnl`	A meta-scientific broad panorama of ethical aspects in the Brazilian IHC. J. Interact. Syst. Luiz Paulo Carvalho, José Antonio Suzano, Flávia Maria Santoro, Jonice Oliveira
2022	J	`jnl`	A semantic abstraction criterion to reduce complexity on automatically discovered declarative maps. Int. J. Bus. Process. Integr. Manag. Pedro H. Piccoli Richetti, Fernanda Araújo Baião, Flávia Maria Santoro
2022	A	`conf`	An Ontological Analysis of Digital Technology. ER Silvia Bogea Gomes, Flávia Maria Santoro, Miguel Mira da Silva
2022	J	`jnl`	An exploratory analysis of Computing Ethics practices and instruction through Brazilian cyberspace. J. Interact. Syst. Luiz Paulo Carvalho, Flávia Maria Santoro, Jonice Oliveira
2022	J	`jnl`	BPMN pra GERAL: a framework to translate BPMN to a citizen language. Bus. Process. Manag. J. Luiz Paulo Carvalho, Claudia Cappelli, Flávia Maria Santoro
2022	—	`conf`	ERP Projects in Organizations with Low Maturity in BPM: A Collaborative Approach to Understanding Changes to Come. ICEIS (2) Danilo Lima Dutra, Simone C. dos Santos, Flávia Maria Santoro
2022	—	`conf`	Ethics: What is the Research Scenario in the Brazilian Symposium WebMedia? WebMedia Luiz Paulo Carvalho, José Antonio Suzano, Flávia Maria Santoro, Jonice Oliveira, Maria da Graça Campos Pimentel
2022	—	`conf`	Ethics: What is the Research Scenario in the LARS/SBR/WRE? LARS/SBR/WRE Luiz Paulo Carvalho, Jonice Oliveira, Flávia Maria Santoro
2022	J	`jnl`	Exogenous Shocks and Business Process Management. Bus. Inf. Syst. Eng. Maximilian Röglinger, Ralf Plattfaut, Vincent Borghoff, Georgi Kerpedzhiev, Jörg Becker, Daniel Beverungen, Jan vom Brocke, Amy Van Looy, Adela del-Río-Ortega, Stefanie Rinderle-Ma, Michael Rosemann, Flávia Maria Santoro, Peter Trkman
2022	—	`conf`	Meet2Map: A Framework to Support BPM Projects Implementation Collaboratively. ICEIS (Revised Selected Papers) Danilo Lima Dutra, Carla Ribeiro, Simone C. dos Santos, Flávia Maria Santoro
2022	J	`jnl`	Representing ethical decision-making graphically. J. Interact. Syst. Luiz Paulo Carvalho, Flávia Maria Santoro, Jonice Oliveira
2022	J	`jnl`	The Philosopher's Corner: The Duality of Heidegger in Information Systems Research. ACM SIGMIS Database Emmanuel Monod, Richard J. Boland Jr., Flávia Maria Santoro, Elisabeth Joyce
2021	J	`jnl`	A Psychosocial Perspective about Mental Health and League of Legends in Brazil. J. Interact. Syst. Luiz Paulo Carvalho, José Antonio Suzano, Ingrid Gonçalvez, Silas Pereira Lima Filho, Flávia Maria Santoro, Jonice Oliveira
2021	—	`conf`	A Taxonomy for Digital Technology. AMCIS Silvia Bogea Gomes, Flávia Maria Santoro, Miguel Mira da Silva
2021	J	`jnl`	CAMELoT - Tradutor Semiautomático de Processos em BPMN para Modelos Compreensíveis aos Cidadãos. Braz. J. Inf. Syst. Rodrigo Oliveira, Claudia Cappelli, Flávia Maria Santoro
2021	—	`conf`	Ethics and Games, Ethical Games and Ethics in Game. GranDGamesBR Luiz Paulo Carvalho, Flávia Maria Santoro, Jonice Oliveira, Rosa Maria Costa
2021	—	`conf`	Ethics: What is the Research Scenario in the Brazilian Symposium IHC? IHC Luiz Paulo Carvalho, José Antonio Suzano, Roberto Pereira, Flávia Maria Santoro, Jonice Oliveira
2021	—	`conf`	Ethics: What is the Research Scenario in the Brazilian Symposium SBQS? SBQS Luiz Paulo Carvalho, José Antonio Suzano, Monica Anastassiu, Flávia Maria Santoro, Jonice Oliveira, João Carlos Gonçalves
2021	J	`jnl`	Seven Paradoxes of Business Process Management in a Hyper-Connected World. Bus. Inf. Syst. Eng. Daniel Beverungen, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, Marco Comuzzi, Karsten Kraume, Henrik Leopold, Martin Matzner, Jan Mendling, Nadine Ogonek, Till Post, Manuel Resinas, Kate Revoredo, Adela del-Río-Ortega, Marcello La Rosa, Flávia Maria Santoro, Andreas Solti, Minseok Song, Armin Stein, Matthias Stierle, Verena Wolf
2021	J	`jnl`	Social Network Analysis, Ethics and LGPD, considerations in research. Braz. J. Inf. Syst. Luiz Paulo Carvalho, Jonice Oliveira, Flávia Maria Santoro, Claudia Cappelli
2021	J	`jnl`	Towards Ethics in Information Systems. J. Interact. Syst. Flávia Maria Santoro, Rosa Maria Esteves Moreira da Costa
2021	—	`conf`	Uma arquitetura de sistema de informação multiagente orientada a processos. CIbSE Gedir Fabiano De Moraes Goncalves, Vera Maria Benjamim Werneck, Flávia Maria Santoro, Claudio Henrique Medaber Jambo
2020	J	`jnl`	An Ontology for BPM in Digital Transformation and Innovation. Int. J. Inf. Syst. Model. Des. Silvia Bogea Gomes, Flávia Maria Santoro, Miguel Mira da Silva
2020	—	`conf`	BPMN pra GERAL, business process models in a citizen language. SBSI Luiz Paulo Carvalho, Claudia Cappelli, Flávia Maria Santoro
2020	—	`ed.`	Business Process Management Workshops - BPM 2020 International Workshops, Seville, Spain, September 13-18, 2020, Revised Selected Papers Business Process Management Workshops Adela del-Río-Ortega, Henrik Leopold, Flávia Maria Santoro
2020	J	`jnl`	Context-Aware Process Performance Indicator Prediction. IEEE Access Alfonso E. Márquez Chamorro, Kate Revoredo, Manuel Resinas, Adela del-Río-Ortega, Flávia Maria Santoro, Antonio Ruiz-Cortés
2020	—	`conf`	Digital Transformation and Business Process Innovation: A Car Rental Company Case Study. BPM (Forum) Sílvia Bogéa Gomes, Paulo Pinto, Flávia Maria Santoro, Miguel Mira da Silva
2020	—	`conf`	Governance of Platform Ecosystems - Designing Understandable Processes for Digital High Street Retail. Wirtschaftsinformatik (Zentrale Tracks) Christian Bartelheimer, Claudia Cappelli, Kate Revoredo, Flávia Maria Santoro
2020	J	`jnl`	IT Incident Solving Domain Experiment on Business Process Failure Prediction. J. Inf. Data Manag. Pedro Mello, Flávia Maria Santoro, Kate Revoredo
2020	J	`jnl`	Implementation of Aspect-oriented Business Process Models with Web Services. Bus. Inf. Syst. Eng. Hercules Sant Ana da Silva Jose, Claudia Cappelli, Flávia Maria Santoro, Leonardo Guerreiro Azevedo
2020	J	`jnl`	Process Mining Techniques in Internal Auditing: A Stepwise Case Study. Braz. J. Inf. Syst. Flávia Maria Santoro, Kate Cerqueira Revoredo, Rosa M. M. Costa, Thais Mester Barboza
2019	—	`conf`	A Case Study of Process Mining in Auditing. SBSI Thais Mester Barboza, Flávia Maria Santoro, Kate Cerqueira Revoredo, Rosa M. M. Costa
2019	B	`conf`	A Reference Model for Digital Transformation and Innovation. EDOC Silvia Bogea Gomes, Flávia Maria Santoro, Miguel Mira da Silva, Maria-Eugenia Iacob
2019	—	`conf`	Assessing IT Business Value using Catalogues. CBI (1) Ricardo Tulio Gandelman, Claudia Cappelli, Flávia Maria Santoro
2019	A	`conf`	DCR-KiPN a Hybrid Modeling Approach for Knowledge-Intensive Processes. ER Flávia Maria Santoro, Tijs Slaats, Thomas T. Hildebrandt, Fernanda Baião
2019	—	`conf`	Digital Innovation and Transformation: a Quasi-Systematic Literature Review. ISD Sílvia Bogéa Gomes, Miguel Mira da Silva, Flávia Maria Santoro
2019	C	`conf`	Epos: The Hero's Journey in organizations through Group Storytelling. CSCWD Maria Teresa A. Gouvêa, Flávia Maria Santoro, Claudia Cappelli, Cláudia Lage Rebello da Motta, Marcos R. S. Borges
2019	J	`jnl`	KiPN: a visual notation for knowledge-intensive processes. Int. J. Bus. Process. Integr. Manag. Joanne Manhães Netto, Tatiana Barboza, Fernanda Baião, Flávia Maria Santoro
2019	J	`jnl`	Measuring Performance in Knowledge-intensive Processes. ACM Trans. Internet Techn. Bedilia Estrada-Torres, Pedro Henrique Piccoli Richetti, Adela del-Río-Ortega, Fernanda Baião, Manuel Resinas, Flávia Maria Santoro, Antonio Ruiz-Cortés
2019	—	`conf`	Privacy and Transparency within the 4IR: Two faces of the same coin. WWW (Companion Volume) Bianca Rodrigues Teixeira, Daniel Schwabe, Flávia Maria Santoro, Fernanda Baião, Maria Luiza Machado Campos, Letícia Dias Verona, Carlos Laufer, Simone D. J. Barbosa, Sérgio Lifschitz, Rosa M. M. Costa
2019	—	`conf`	Supporting the Analysis of IT Business Value Using Catalogues. AMCIS Ricardo Tulio Gandelman, Flávia Maria Santoro, Claudia Cappelli
2019	J	`jnl`	Uma Estratégia baseada em Regras para Instanciação, Validação e Simulação de Modelos de Processos intensivos em Conhecimento. Braz. J. Inf. Syst. Tatiana Barboza, Fernanda Araújo Baião, Flávia Maria Santoro
2018	—	`conf`	Aplicação da Teoria de Múltiplos Níveis para a Modelagem de Processos Intensivos em Conhecimento(Applying Multi Level Theory for Modeling Knowledge-intensive Processes). ONTOBRAS Tatiana Barboza, Fernanda Araújo Baião, Flávia Maria Santoro
2018	—	`ch.`	Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil. Business Process Management Cases José Ricardo Cereja, Flávia Maria Santoro, Elena Gorbacheva, Martin Matzner
2018	—	`conf`	Automatic Validation of Knowledge-intensive Process Models through Alloy. SBSI Tatiana Barboza, Flávia Maria Santoro, Fernanda Baião
2018	—	`conf`	Context-Aware Predictive Process Monitoring: The Impact of News Sentiment. OTM Conferences (1) Anton Yeshchenko, Fernando Durier, Kate Revoredo, Jan Mendling, Flávia Maria Santoro
2018	—	`conf`	MyMemory: an ontology for privacy protection in external digital memories. AMCIS Bianca Rodrigues Teixeira, Flávia Maria Santoro, Fernanda Baião
2018	J	`jnl`	Real-Time Process Adaptation: A Context-Aware Replanning Approach. IEEE Trans. Syst. Man Cybern. Syst. Vanessa Tavares Nunes, Flávia Maria Santoro, Cláudia Maria Lima Werner, Célia Ghedini Ralha
2018	—	`conf`	Speech Acts Featuring Decisions in Knowledge-Intensive Processes. OTM Conferences (2) Tatiana Barboza, Pedro H. Piccoli Richetti, Fernanda Baião, Flávia Maria Santoro, João Carlos de A. R. Gonçalves, Kate Revoredo, Anton Yeshchenko
2017	—	`conf`	AO-BPM 2.0: Aspect Oriented Business Process Modeling. Business Process Management Workshops Luiz Paulo Carvalho, Claudia Cappelli, Flávia Maria Santoro
2017	A	`conf`	Analysis of Knowledge-Intensive Processes Focused on the Communication Perspective. BPM Pedro H. Piccoli Richetti, João Carlos de A. R. Gonçalves, Fernanda Araújo Baião, Flávia Maria Santoro
2017	—	`conf`	Applying Multi-Level Typing to Model Knowledge-Intensive Processes. ONTOBRAS Tatiana Barboza, Fernanda Araújo Baião, Flávia Maria Santoro
2017	J	`jnl`	Automating the identification of opportunities for business process improvement patterns application. Int. J. Bus. Process. Integr. Manag. Alexandre Souza, Leonardo Guerreiro Azevedo, Flávia Maria Santoro
2017	—	`conf`	Constraint-Based Context Model for Business Process Integration in a Higher Education Domain. CONTEXT Jorge E. Giraldo P., Demetrio Arturo Ovalle, Flávia Maria Santoro
2017	—	`conf`	Cyberspace: Towards an Ontology of the External Digital Contemporary Memory. AMCIS Jaqueline Rodrigues, Fernanda Baião, Flávia Maria Santoro, Claudia Cappelli
2017	J	`jnl`	Digital group storytelling in knowledge management: lessons learned in online tutoring. Int. J. Web Eng. Technol. Maria Teresa A. Gouvêa, Flávia Maria Santoro, Claudia Cappelli
2017	—	`conf`	Discovering Business Rules in Knowledge-Intensive Processes Through Decision Mining: An Experimental Study. Business Process Management Workshops Júlio Gonçalves Campos, Pedro H. Piccoli Richetti, Fernanda Araújo Baião, Flávia Maria Santoro
2017	J	`jnl`	Evolving Oryx into an aspect-oriented business process modelling tool. Int. J. Bus. Process. Integr. Manag. Ana Luisa Medeiros, Henrique Prado Sousa, Flávia Maria Santoro, Claudia Cappelli, Julio César Sampaio do Prado Leite, Thaís Vasconcelos Batista, Hércules S. S. José
2017	—	`conf`	Information Technology in the Internet Era: Critical Theory Perspective. AMCIS Flávia Maria Santoro
2017	—	`conf`	Knowledge-intensive Process: A Research Framework. Business Process Management Workshops Flávia Maria Santoro, Fernanda Araújo Baião
2017	—	`conf`	Memory and Privacy in The Entire History of You. BlackMirror@ISWC Bianca Rodrigues Teixeira, Flávia Maria Santoro
2017	—	`conf`	Mudança Organizacional Dirigida a Melhoria de Processos de Software: Um Mapeamento Sistemático. SBQS Monica Anastassiu, Gleison Santos, Flávia Maria Santoro
2017	—	`conf`	Semiotic Engineering to Define a Declarative Citizen Language. HCI (4) Lilian Mendes Cunha, Claudia Cappelli, Flávia Maria Santoro
2017	—	`conf`	The Role of Context Within the Interactions of Knowledge Intensive Processes. CONTEXT João Carlos de A. R. Gonçalves, Fernanda Araújo Baião, Flávia Maria Santoro
2017	A	`conf`	Uncovering the Hidden Co-evolution in the Work History of Software Projects. BPM Saimir Bala, Kate Revoredo, João Carlos de A. R. Gonçalves, Fernanda Baião, Jan Mendling, Flávia Maria Santoro
2016	J	`jnl`	Business Process Management - Don't Forget to Improve the Process! Bus. Inf. Syst. Eng. Wil M. P. van der Aalst, Marcello La Rosa, Flávia Maria Santoro
2016	—	`conf`	Externalização do conhecimento através de Group Storytelling: um estudo de caso em tutoria online [Externalization of knowledge through Group Storytelling: a case study in online tutoring]. SBSI Maria Teresa A. Gouvêa, Flávia Maria Santoro, Claudia Cappelli, Mariano Gomes Pimentel
2016	—	`conf`	Knowledge Management in Distance Education: an Exploratory Case Study with Group Storytelling Approach. KMO Maria Teresa A. Gouvêa, Flávia Maria Santoro, Claudia Cappelli, Mariano Gomes Pimentel
2016	J	`jnl`	Ownership relevance in aspect-oriented business process models. Bus. Process. Manag. J. Julio César Sampaio do Prado Leite, Flávia Maria Santoro, Claudia Cappelli, Thaís Vasconcelos Batista, Fabiana Jack Nogueira Santos
2016	—	`conf`	Providing Semantics to Implement Aspects in BPM. Business Process Management Workshops Hércules S. S. José, Filipe Esteves Gonçalves, Claudia Cappelli, Flávia Maria Santoro
2016	J	`jnl`	The quest for organizational flexibility: Driving changes in business processes through the identification of relevant context. Bus. Process. Manag. J. Monica Anastassiu, Flávia Maria Santoro, Jan Recker, Michael Rosemann
2016	—	`conf`	Using a Citizen Language in Public Process Models: The Case Study of a Brazilian University. EGOVIS Luiz Paulo Carvalho, Flávia Maria Santoro, Claudia Cappelli
2015	J	`jnl`	A method to infer the need to update situations in business process adaptation. Comput. Ind. Juliana do Espírito Santo Carvalho, Flávia Maria Santoro, Kate Revoredo
2015	—	`conf`	Context and Planning for Dynamic Adaptation in PAIS. Business Process Management Workshops Vanessa Tavares Nunes, Flávia Maria Santoro, Cláudia Maria Lima Werner, Célia Ghedini Ralha
2015	J	`jnl`	Design Science Research para o Desenvolvimento de um Modelo da Participação em Bate-papo. Braz. J. Inf. Syst. Edmilson Barcelos Rocha, Mariano Gomes Pimentel, Morganna Carmem Diniz, Flávia Maria Santoro
2015	—	`conf`	Developing a Context Model of Process Variants for Business Process Integration. HCI (23) Jorge E. Giraldo P., Demetrio Arturo Ovalle Carranza, Flávia Maria Santoro
2015	—	`conf`	Discovering Intentions and Desires Within Knowledge Intensive Processes. Business Process Management Workshops João Carlos de A. R. Gonçalves, Fernanda Baião, Flávia Maria Santoro, Kate Revoredo
2015	—	`conf`	Extração de Ontologias a partir de Histórias: um estudo exploratório em storytelling [Ontology Extraction from Stories: an exploratory study in storytelling]. SBSI Valdemar T. F. Confort, Kate Cerqueira Revoredo, Fernanda Baião, Flávia Maria Santoro
2015	J	`jnl`	KIPO: the knowledge-intensive process ontology. Softw. Syst. Model. Juliana Baptista dos Santos França, Joanne Manhães Netto, Juliana do E. Santo Carvalho, Flávia Maria Santoro, Fernanda Araújo Baião, Mariano Gomes Pimentel
2015	—	`conf`	Learning Ontology from Text: A Storytelling Exploratory Case Study. KMO Valdemar T. F. Confort, Kate Revoredo, Fernanda Araújo Baião, Flávia Maria Santoro
2015	—	`conf`	Major Issues in Business Process Management: Key Concerns presented in Academy from a Brazilian Perspective. SBSI Valdemar T. F. Confort, Flávia Maria Santoro
2015	C	`conf`	Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement. SEKE Bianca Trinkenreich, Gleison Santos, Valdemar T. F. Confort, Flávia Maria Santoro
2015	—	`conf`	Towards Aspects Identification in Business Process Through Process Mining. SBSI Bruna Christina P. Brandao, Flávia Maria Santoro, Leonardo Guerreiro Azevedo
2015	C	`conf`	Towards a context-based representation of the dynamicity perspective in knowledge-intensive processes. CSCWD Daya Lages Rodrigues, Flávia Maria Santoro, Fernanda Araújo Baião, Joanne Manhães Netto
2015	—	`conf`	Um Método Para Identificar Variabilidade em Processos Intensivos em Conhecimento [A Method to Identify Variability in Knowledge Intensive Processes]. SBSI Anderson S. do Nascimento, Flávia Maria Santoro, José Ricardo Cereja
2015	—	`conf`	XCuteKIP: Support for Knowledge Intensive Process Activities. CRIWG Ednilson Veloso Moura, Flávia Maria Santoro, Fernanda Araújo Baião
2014	J	`jnl`	A Business Model for Managing SOA Initiatives. Braz. J. Inf. Syst. Leonardo Guerreiro Azevedo, Thaíssa Diirr, Fernanda Baião, Flávia Maria Santoro
2014	J	`jnl`	A formal representation for context-aware business processes. Comput. Ind. Talita da Cunha Mattos, Flávia Maria Santoro, Kate Revoredo, Vanessa Tavares Nunes
2014	—	`conf`	Addressing Crosscutting Concerns in Enterprise Architecture. EDOC Workshops Fabiana Jack Nogueira Santos, Flávia Maria Santoro, Claudia Cappelli
2014	—	`ed.`	Collaboration and Technology - 20th International Conference, CRIWG 2014, Santiago, Chile, September 7-10, 2014. Proceedings CRIWG Nelson Baloian, Frada Burstein, Hiroaki Ogata, Flávia Maria Santoro, Gustavo Zurita
2014	A	`conf`	Declarative Process Mining: Reducing Discovered Models Complexity by Pre-Processing Event Logs. BPM Pedro H. Piccoli Richetti, Fernanda Araújo Baião, Flávia Maria Santoro
2014	J	`jnl`	Exploring location-dependency in process modeling. Bus. Process. Manag. J. Xinwei Zhu, Jan Recker, Guobin Zhu, Flávia Maria Santoro
2014	—	`conf`	Geração de Aplicações Situacionais a partir de Modelos de Processos de Negócio. SBSI Flávio Faria, Leonardo Guerreiro Azevedo, Flávia Maria Santoro
2014	—	`conf`	SOA Governance from an Enterprise Architecture Viewpoint. SBSI Thaíssa Diirr, Leonardo Guerreiro Azevedo, Flávia Maria Santoro
2013	J	`jnl`	A Method for Bridging the Gap between Business Process Models and Services. Braz. J. Inf. Syst. Leonardo Guerreiro Azevedo, Flávia Maria Santoro, Fernanda Baião, Thaíssa Diirr, Alexandre Souza, Jairo Francisco de Souza, Henrique Prado Sousa
2013	J	`jnl`	A case study on the representation of cognitive decision-making within business process. Int. J. Inf. Decis. Sci. Andreia Carneiro Teixeira Dias Pereira, Flávia Maria Santoro
2013	C	`conf`	A notation for Knowledge-Intensive Processes. CSCWD Joanne Manhães Netto, Juliana B. S. França, Fernanda Araújo Baião, Flávia Maria Santoro
2013	—	`conf`	Aprendendo Contexto para Adaptar Processo. SBSI Juliana do Espírito Santo Carvalho, Flávia Maria Santoro, Kate Revoredo, Vanessa Tavares Nunes
2013	—	`conf`	Bringing Semantics to Aspect-Oriented Business Process Management. Business Process Management Workshops Aldinei Bastos, Flávia Maria Santoro, Sean Wolfgand Matsui Siqueira
2013	—	`conf`	CASIA: Uma identificação de serviço com reconhecimento de contexto alinhada aos negócios. SBSI Michel da Silva, Leonardo Azevedo, Flávia Maria Santoro
2013	C	`conf`	Collaboration support for knowledge-intensive processes through a service-based approach. CSCWD Ednilson Veloso Moura, Flávia Maria Santoro, Fernanda Araújo Baião
2013	J	`jnl`	Discovering collaborative knowledge-intensive processes through e-mail mining. J. Netw. Comput. Appl. Diego Carvalho Soares, Flávia Maria Santoro, Fernanda Araújo Baião
2013	—	`conf`	Evaluating KIPN for Modeling KIP. Business Process Management Workshops Joanne Manhães Netto, Flávia Maria Santoro, Fernanda Araújo Baião
2013	—	`conf`	Gestão de Processos para o Gerenciamento de Redes de Circuitos Dinâmicos. SBSI Leonardo Carneiro, Sidney C. de Lucena, Flávia Maria Santoro
2013	C	`conf`	Learning context to adapt business processes. CSCWD Juliana do E. Santo Carvalho, Flávia Maria Santoro, Kate Revoredo, Vanessa Tavares Nunes
2012	—	`conf`	A Proposal for Ownership Representation in the Context of Business Process Models. BMMDS/EMMSAD Fabiana Jack Nogueira Santos, Julio César Sampaio do Prado Leite, Claudia Cappelli, Flávia Maria Santoro, Thaís Vasconcelos Batista
2012	—	`conf`	An Exploratory Study on Collaboratively Conceptualizing Knowledge Intensive Processes. BMMDS/EMMSAD Juliana Baptista dos Santos França, Joanne Manhães Netto, Juliana do E. Santo Carvalho, Flávia Maria Santoro, Fernanda Araújo Baião, Mariano Gomes Pimentel
2012	Misc	`conf`	Analysis of heuristics to identify crosscutting concerns in business process models. SAC Fabiana Jack Nogueira Santos, Claudia Cappelli, Flávia Maria Santoro, Julio César Sampaio do Prado Leite, Thaís Vasconcelos Batista
2012	J	`jnl`	Aspect-oriented business process modeling: analyzing open issues. Bus. Process. Manag. J. Fabiana Jack Nogueira Santos, Claudia Cappelli, Flávia Maria Santoro, Julio César Sampaio do Prado Leite, Thaís Vasconcelos Batista
2012	C	`conf`	Defining context in a business process collaborative elicitation approach. CSCWD Douglas Machado Silva, Renata Mendes de Araujo, Flávia Maria Santoro, Gabriel Alonso Pena Pascual
2012	—	`conf`	Formalizando Contexto em Processos de Negócio. SBSI Talita da Cunha Mattos, Flávia Maria Santoro, Kate Revoredo, Vanessa Tavares Nunes
2012	C	`conf`	Formalizing the situation of a business process activity. CSCWD Talita da Cunha Mattos, Flávia Maria Santoro, Kate Revoredo, Vanessa Tavares Nunes
2012	—	`conf`	Improving Enterprise IT Governance and Management by Applying Competitive Intelligence and External Context Discovery on COBIT 5.0. KMIS Eduardo Costa Ramos, Flávia Maria Santoro, Fernanda Araújo Baião
2012	C	`conf`	Mediating process adaptation through a goal-oriented context-aware approach. CSCWD Vanessa Tavares Nunes, Cláudia Maria Lima Werner, Flávia Maria Santoro
2012	—	`conf`	Towards Knowledge-Intensive Processes Representation. Business Process Management Workshops Juliana Baptista dos Santos França, Joanne Manhães Netto, Rafael Gomes Barradas, Flávia Maria Santoro, Fernanda Araújo Baião
2012	C	`conf`	Towards characterizing Knowledge Intensive Processes. CSCWD Juliana B. S. França, Fernanda Araújo Baião, Flávia Maria Santoro
2012	—	`conf`	Um Método para Seleção de Padrões para Melhoria de Processos de Negócio. SBSI Alexandre Souza, Leonardo Guerreiro Azevedo, Flávia Maria Santoro
2012	C	`conf`	Watch Out and Improve IT: Adapting COBIT 5.0 Framework Based on External Context Discovery. IC3K Eduardo Costa Ramos, Flávia Maria Santoro, Fernanda Araújo Baião
2012	C	`conf`	eMail Mining: Knowledge intensive process discovery through e-mails. CSCWD Diego Carvalho Soares, Flávia Maria Santoro, Fernanda Araújo Baião
2011	—	`conf`	A Method for Discovering the Relevance of External Context Variables to Business Processes. KMIS Eduardo Costa Ramos, Flávia Maria Santoro, Fernanda Araújo Baião
2011	C	`conf`	A collaborative mobile approach for business process elicitation. CSCWD Nelson Baloian, Gustavo Zurita, Flávia Maria Santoro, Renata Mendes de Araujo, S. Wolfgan, D. Machado, José A. Pino
2011	—	`conf`	Apresentação. SBSI Flávia Maria Santoro, Vaninha Vieira
2011	B	`conf`	Collaborative narratives for business rule elicitation. SMC João Carlos de A. R. Gonçalves, Flávia Maria Santoro, Fernanda Araújo Baião
2011	B	`conf`	Crosscutting concerns at enterprise architecture level. SMC Fabiana Jack Nogueira Santos, Flávia Maria Santoro, Claudia Cappelli
2011	C	`conf`	Dynamic process adaptation: A context-aware approach. CSCWD Vanessa Tavares Nunes, Cláudia Maria Lima Werner, Flávia Maria Santoro
2011	J	`jnl`	Let Me Tell You a Story - On How to Build Process Models. J. Univers. Comput. Sci. João Carlos de A. R. Gonçalves, Flávia Maria Santoro, Fernanda Araújo Baião
2011	—	`conf`	Organização. SBSI Flávia Maria Santoro, Vaninha Vieira
2011	—	`ed.`	Proceedings of the 7th Brazilian Symposium on Information Systems, SBSI 2011, Salvador, Brazil, May 23-25, 2011. SBSI Flávia Maria Santoro, Vaninha Vieira
2011	—	`conf`	Service identification in aspect-oriented business process models. SOSE Alexandre Souza, Claudia Cappelli, Flávia Maria Santoro, Leonardo Guerreiro Azevedo, Julio César Sampaio do Prado Leite, Thaís Vasconcelos Batista
2011	C	`conf`	Thinking Out of the Box: Discovering the Relevance of External Context to Business Processes. IC3K Eduardo Costa Ramos, Flávia Maria Santoro, Fernanda Araújo Baião
2011	—	`conf`	Using goals to identify aspects in business process models. EA@AOSD Fabiana Jack Nogueira Santos, Julio César Sampaio do Prado Leite, Claudia Cappelli, Thaís Vasconcelos Batista, Flávia Maria Santoro
2010	C	`conf`	A case study on designing business processes based on collaborative and mining approaches. CSCWD João Carlos de A. R. Gonçalves, Flávia Maria Santoro, Fernanda Araújo Baião
2010	B	`conf`	A collaborative approach to compose training content. SMC Ricardo Tulio Gandelman, Flávia Maria Santoro
2010	J	`jnl`	Acquiring knowledge on business processes from stakeholders' stories. Adv. Eng. Informatics Flávia Maria Santoro, Marcos R. S. Borges, José A. Pino
2010	—	`conf`	An Estimation Procedure to Determine the Effort Required to Model Business Processes. ICEIS (3) Claudia Cappelli, Flávia Maria Santoro, Vanessa Tavares Nunes, Márcio de Oliveira Barros, José Roberto Dutra
2010	C	`conf`	An agent-based architecture for knowledge management in context-aware business processes. CSCWD Leonardo A. de C. Gatti, Flávia Maria Santoro, Vanessa Tavares Nunes
2010	—	`conf`	Cognitive Decision-Making Process as Context Information. DSS Andreia C. T. D. Pereira, Flávia Maria Santoro
2010	—	`conf`	Collaborative Business Process Elicitation through Group Storytelling. ICEIS (3) João Carlos de A. R. Gonçalves, Flávia Maria Santoro, Fernanda Araújo Baião
2010	—	`conf`	Context-based Process Line. ICEIS (3) Vanessa Tavares Nunes, Cláudia M. L. Werner, Flávia Maria Santoro
2010	C	`conf`	Designing training content through Group Storytelling. CSCWD Ricardo Tulio Gandelman, Flávia Maria Santoro
2010	—	`conf`	Process Improvement Based on External Knowledge Context. ACIS Eduardo Ramos, Flávia Maria Santoro, Fernanda Baião
2010	J	`jnl`	Reflections on the modularity of business process models: The case for introducing the aspect-oriented paradigm. Bus. Process. Manag. J. Claudia Cappelli, Flávia Maria Santoro, Julio César Sampaio do Prado Leite, Thaís Vasconcelos Batista, Ana Luisa Medeiros, Clarissa da Silva Correa Romeiro
2010	C	`conf`	Team Composer: Assembling groups through social matching. CSCWD Flavia Ernesto de Oliveira da Silva, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2009	—	`conf`	A Method for Service Identification from Business Process Models in a SOA Approach. BMMDS/EMMSAD Leonardo Guerreiro Azevedo, Flávia Maria Santoro, Fernanda Araújo Baião, Jairo de Souza, Kate Revoredo, Vinícios Pereira, Isolda Herlain
2009	—	`conf`	A Social Matching Approach to Support Team Configuration. CRIWG Flavia Ernesto de Oliveira da Silva, Cláudia Lage Rebello da Motta, Flávia Maria Santoro, Carlo Emmanoel Tolla de Oliveira
2009	J	`jnl`	A context-based model for Knowledge Management embodied in work processes. Inf. Sci. Vanessa Tavares Nunes, Flávia Maria Santoro, Marcos R. S. Borges
2009	C	`conf`	A trust-based recommender system for collaborative networks. CSCWD Leonardo Zanette, Cláudia Lage Rebello da Motta, Flávia Maria Santoro, Marcos Elia
2009	—	`conf`	Análise de interações nas Comunidades Virtuais de Software Livre. SBSI Licia Nascimento, Flávia Maria Santoro
2009	J	`jnl`	Applying Reputation Mechanisms in Communities of Practice: A Case Study. J. Univers. Comput. Sci. Claudia C. P. Cruz, Cláudia Lage Rebello da Motta, Flávia Maria Santoro, Marcos Elia
2009	C	`conf`	Business process mining from group stories. CSCWD João Carlos de A. R. Gonçalves, Flávia Maria Santoro, Fernanda Araújo Baião
2009	—	`conf`	Discovering Business Rules through Process Mining. BMMDS/EMMSAD Raphael Crerie, Fernanda Araújo Baião, Flávia Maria Santoro
2009	—	`conf`	Enterprise Ontology Management - An Approach based on Information Architecture. ICEIS (3) Leonardo Guerreiro Azevedo, Sean W. M. Siqueira, Fernanda Araújo Baião, Jairo de Souza, Mauro Lopes, Claudia Cappelli, Flávia Maria Santoro
2009	—	`conf`	Identificação de Serviços a partir da Modelagem de Processos de Negócio. SBSI Leonardo Guerreiro Azevedo, Fernanda Araújo Baião, Flávia Maria Santoro, Jairo de Souza, Kate Revoredo, Vinícios Pereira, Isolda Herlain
2009	—	`conf`	Modelo Mental como Informação de Contexto para apoio à Aprendizagem Organizacional. SBSI Andreia C. T. D. Pereira, Flávia Maria Santoro
2009	Misc	`conf`	Structuring a process management center of excellence. SAC Rafael Paim, Vanessa Tavares Nunes, Bruno Pinho, Flávia Maria Santoro, Claudia Cappelli, Fernanda Araújo Baião
2009	—	`conf`	Uso de Group Storytelling no Treinamento em Organizações. SBSI Ricardo Tulio Gandelman, Flávia Maria Santoro
2008	—	`conf`	Avaliando o Risco da Divergencia e da Perda de Contexto em Groupware. SBSC José Maria N. David, Marcio Goncalves Pereira da Rosa, Flávia Maria Santoro, Marcos Roberto da Silva Borges
2008	C	`conf`	Computer-supported collaborative learning in organizations: Improving the process through context. CSCWD Flávia Maria Santoro, Neide dos Santos
2008	—	`conf`	Dos processos de colaboração para as ferramentas: a abordagem de desenvolvimento do projeto CommunicaTEC. WebMedia (Companion) Wallace C. Ugulino, Ricardo Rodrigues Nunes, Claudio L. Oliveira, Mariano Gomes Pimentel, Flávia Maria Santoro
2008	—	`conf`	Hipermidia Adaptativa para Aprendizado Colaborativo. SBSC Alessandra Ponte Lisboa Barboza, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2008	—	`conf`	Identificação de regras de negócio utilizando mineração de processos. WebMedia (Companion) Raphael Crerie, Fernanda Araújo Baião, Flávia Maria Santoro
2008	—	`conf`	K2Chat: Uma Ferramenta de Bate-Papo com Suporte ao Registro e Indexacao das Sessoes. SBSC Wallace C. Ugulino, João Carlos de A. R. Gonçalves, Ricardo Rodrigues Nunes, Flávia Maria Santoro
2008	C	`conf`	Reputation model in communities of practice: A case study. CSCWD Claudia C. P. Cruz, Cláudia Lage Rebello da Motta, Flávia Maria Santoro, Marcos Elia
2008	C	`conf`	Tell us your process: A group storytelling approach to cooperative process modeling. CSCWD Flávia Maria Santoro, Marcos R. S. Borges, José A. Pino
2008	J	`jnl`	Towards Collaboration Maturity in Business Processes: An Exploratory Study in Oil Production Processes. Inf. Syst. Manag. Andréa Magalhães Magdaleno, Claudia Cappelli, Fernanda Araújo Baião, Flávia Maria Santoro, Renata Mendes de Araujo
2008	—	`conf`	Towards a Data Integration Approach Based on Business Process Models and Domain Ontologies. ICEIS (3-1) Fernanda Araújo Baião, Flávia Maria Santoro, Hadeliane Iendrike, Claudia Cappelli, Mauro Lopes, Vanessa Tavares Nunes, Ana Paula Dumont
2007	—	`conf`	A Practical Experience in Designing Business Processes to Improve Collaboration. Business Process Management Workshops Andréa Magalhães Magdaleno, Claudia Cappelli, Fernanda Araújo Baião, Flávia Maria Santoro, Renata Mendes de Araujo
2007	—	`conf`	A Proposal for Recognizing Reputation within Communities of Practice. CSCWD (Selected Papers) Claudia C. P. Cruz, Maria Teresa A. Gouvêa, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2007	C	`conf`	Capturing Context about Group Design Processes. CSCWD Vanessa Tavares Nunes, Flávia Maria Santoro, Marcos R. S. Borges
2007	C	`conf`	Towards Reputation Systems applied to Communities of Practice. CSCWD Claudia C. P. Cruz, Maria Teresa A. Gouvêa, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2006	J	`jnl`	Collaboration and knowledge sharing in network organizations. Expert Syst. Appl. Flávia Maria Santoro, Marcos R. S. Borges, Erick A. Rezende
2006	C	`conf`	Considering Context Elements in Pre-Meeting Systems. CSCWD José Maria N. David, Márcio G. P. Rosa, Flávia Maria Santoro, Marcos R. S. Borges
2006	—	`conf`	Context Dynamics in Software Engineering Process. CSCWD (Selected Papers) Flávia Maria Santoro, Patrick Brézillon, Renata Mendes de Araujo
2006	C	`conf`	Context in Knowledge-Intensive Collaborative Work. CSCWD Vanessa Tavares Nunes, Flávia Maria Santoro, Marcos R. S. Borges
2006	—	`conf`	Evaluation of Contextual Information Influence on Group Interaction. CSCWD (Selected Papers) Márcio G. P. Rosa, Marcos R. S. Borges, Flávia Maria Santoro
2006	C	`conf`	Influence of Context on Group Work Collaboration Level. CSCWD Márcio G. P. Rosa, Flávia Maria Santoro, Marcos R. S. Borges
2006	J	`jnl`	Patterns for designing planning mechanisms in CSCL environments. Int. J. Comput. Appl. Technol. Flávia Maria Santoro, Marcos R. S. Borges, Neide dos Santos
2006	C	`conf`	Scoring Mechanisms to Encourage Participation in Communities of Practice. CSCWD Maria Teresa A. Gouvêa, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2006	J	`jnl`	The Role of Shared Context in Group Storytelling. Comput. Artif. Intell. Patrick Brézillon, Flávia Maria Santoro
2005	—	`conf`	A Implantabilidade como Atributo de Qualidade do Software. SBQS José Márcio Bittes, Flávia Maria Santoro, Marcos R. S. Borges
2005	B	`conf`	Designing Support to Participation in Communities of Practice through Recommender Systems. ICALT Maria Teresa A. Gouvêa, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2005	—	`conf`	Developing Shared Context Within Group Stories. CRIWG Flávia Maria Santoro, Patrick Brézillon
2005	—	`conf`	Group Storytelling Approach to Collect Contextualized Shared Knowledge. DEXA Workshops Flávia Maria Santoro, Patrick Brézillon
2005	—	`conf`	Improving network organizations through collaborative support. CSCWD (2) Erick A. Rezende, Flávia Maria Santoro, Marcos R. S. Borges
2005	—	`conf`	Management of shared context dynamics in software design. CSCWD (1) Flávia Maria Santoro, Patrick Brézillon, Renata Mendes de Araujo
2005	—	`conf`	Recommendation as a Mechanism to Induce Participation in Communities of Practice. CSCWD (Selected papers) Maria Teresa A. Gouvêa, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2005	B	`conf`	Tabulæ: Educational Groupware for Learning Geometry. ICALT Thiago Guimaraes Moraes, Flávia Maria Santoro, Marcos R. S. Borges
2005	—	`conf`	TeamWorks: supporting and stimulating participation in communities of practice. CSCWD (1) Maria Teresa A. Gouvêa, Cláudia Lage Rebello da Motta, Flávia Maria Santoro
2004	—	`conf`	A Implantação de Sistemas de Informação Apoiada por Groupware. SBSI José Márcio Bittes, Flávia Maria Santoro, Marcos R. S. Borges
2004	J	`jnl`	A conceptual framework for designing and conducting groupware evaluations. Int. J. Comput. Appl. Technol. Renata Mendes de Araujo, Flávia Maria Santoro, Marcos R. S. Borges
2004	—	`conf`	Applying Group Storytelling in Knowledge Management. CRIWG Raphael Perret, Marcos R. S. Borges, Flávia Maria Santoro
2004	—	`conf`	Learning to Plan the Collaborative Design Process. CSCWD (Selected papers) Flávia Maria Santoro, Marcos R. S. Borges, Neide dos Santos
2003	—	`conf`	A Conceptual Framework for Analyzing the Use of Context in Groupware. CRIWG Márcio G. P. Rosa, Marcos R. S. Borges, Flávia Maria Santoro
2003	—	`conf`	Groupware Support for Cooperative Process Elicitation. CRIWG Rosa M. de Freitas, Marcos R. S. Borges, Flávia Maria Santoro, José A. Pino
2002	—	`conf`	The CSCW Lab for Groupware Evaluation. CRIWG Renata Mendes de Araujo, Flávia Maria Santoro, Marcos R. S. Borges
2000	—	`conf`	An Infrastructure to Support the Development of Collaborative Project-Based Learning Environments. CRIWG Flávia Maria Santoro, Marcos R. S. Borges, Neide dos Santos
2000	—	`conf`	CEPE: Cooperative Editor for Processes Elicitation. HICSS Flávia Maria Santoro, Marcos R. S. Borges, José A. Pino