Elena Orta

13 papers C 3Journal 6Unranked 4
YearRankTypeTitle / Venue / Authors
2024 J jnl
A Gamification Method for Improving the Onboarding Process of Software Engineers.
IT Prof.
Mercedes Ruiz, Elena Orta, Javier Jesus Gutiérrez Rodriguez
2024 J jnl
A simulation-based approach for decision-support in healthcare processes.
Simul. Model. Pract. Theory
Mercedes Ruiz, Elena Orta, Juan Sánchez
2024 J jnl
Evaluation of the Perception of Use of a Serious Game to Assess the Digital Competence of Secondary School Students.
Rev. Iberoam. de Tecnol. del Aprendiz.
Alejandro Calderón, Mercedes Ruiz, Nuria Hurtado, Elena Orta, Mayte García, Nieves Gómez-Aguilar, Manuel Trinidad
2019 J jnl
Met4ITIL: A process management and simulation-based method for implementing ITIL.
Comput. Stand. Interfaces
Elena Orta, Mercedes Ruiz
2017 C conf
Applying Agent-Based Simulation to the Improvement of Agile Software Management.
SPICE
Nuria Hurtado, Mercedes Ruiz, Cristina Capitas, Elena Orta
2017 C conf
Gamification for Improving IT Service Incident Management.
SPICE
Elena Orta, Mercedes Ruiz, Alejandro Calderón, Nuria Hurtado
2017 — conf
Integrating Serious Games as Learning Resources in a Software Project Management Course: The Case of ProDec.
SECM@ICSE
Alejandro Calderón, Mercedes Ruiz, Elena Orta
2016 C conf
A Simulation and Gamification Approach for IT Service Management Improvement.
SPICE
Elena Orta, Mercedes Ruiz
2015 J jnl
Using simulation to aid decision making in managing the usability evaluation process.
Inf. Softw. Technol.
Nuria Hurtado, Mercedes Ruiz, Elena Orta, Jesús Torres
2014 J jnl
Decision-making in IT service management: a simulation based approach.
Decis. Support Syst.
Elena Orta, Mercedes Ruiz, Nuria Hurtado, David Gawn
2009 — conf
A System Dynamics Approach to Web Service Capacity Management.
ECOWS
Elena Orta, Mercedes Ruiz, Miguel Toro
2009 — conf
Analyzing Strategic Business Rules through Simulation Modeling.
I3E
Elena Orta, Mercedes Ruiz, Miguel Toro
2009 — conf
Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el Cumplimiento de los SLAs utilizando Simulación.
JISBD
Elena Orta, Mercedes Ruiz, Miguel Toro