Christian Østergaard Madsen

18 papers C 1Journal 4Unranked 13

Year	Rank	Type	Title / Venue / Authors
2024	—	`conf`	Five Bureaucratic Roles in the Age of Digital Transformation - Insights from Scandinavian Public Organizations. EGOV Ulf Melin, Christian Østergaard Madsen, Karl Kristian Larsson
2024	—	`conf`	What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics. EGOV Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit, Sara Hofmann, Øystein Sæbø
2022	—	`conf`	Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance. ePart Ida Heggertveit, Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann
2022	C	`conf`	Explanations for budget and schedule overrun revisited - a configurational perspective on IT projects. ICIS Oliver Krancher, Christian Østergaard Madsen, Adam Alami, Connie Petersson Petersson
2022	—	`conf`	Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services. ICEGOV Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit
2022	—	`conf`	Omni-Channel Overtures Defining the Concept and Its Applicability in Public Sector Channel Management. EGOV Willem Pieterson, Christian Østergaard Madsen, Wolfgang Ebbers
2022	J	`jnl`	Stakeholder influence on technical debt management in the public sector: An embedded case study. Gov. Inf. Q. Mille Edith Nielsen, Christian Østergaard Madsen
2022	J	`jnl`	The accidental caseworker - How digital self-service influences citizens' administrative burden. Gov. Inf. Q. Christian Østergaard Madsen, Ida Lindgren, Ulf Melin
2022	—	`conf`	Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model. DG.O Ida Lindgren, Christian Østergaard Madsen
2021	—	`conf`	A Citizen-Centered Analysis of What Public Services are Suitable for Digital Communication Channels. EGOV-CeDEM-ePart-* Sara Hofmann, Christian Østergaard Madsen, Ida Lindgren, Guri Verne
2021	—	`conf`	Better Than You Think? Exploring Cost and Schedule Overruns in Government IT Projects. ISD Adam Alami, Christian Østergaard Madsen, Oliver Krancher
2020	—	`conf`	Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. EGOV Sara Hofmann, Christian Østergaard Madsen, Bettina Distel
2020	—	`conf`	Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government. EGOV Mille Edith Nielsen, Christian Østergaard Madsen, Mircea Filip Lungu
2019	—	`conf`	Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks. EGOV Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen
2019	—	`conf`	Channel Choice Complications - Exploring the Multiplex Nature of Citizens' Channel Choices. EGOV Christian Østergaard Madsen, Sara Hofmann, Willem Pieterson
2019	J	`jnl`	Close encounters of the digital kind: A research agenda for the digitalization of public services. Gov. Inf. Q. Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann, Ulf Melin
2017	—	`conf`	New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery. EGOV Willem Pieterson, Wolfgang Ebbers, Christian Østergaard Madsen
2015	J	`jnl`	The efficiency of freedom: Single parents' domestication of mandatory e-government channels. Gov. Inf. Q. Christian Østergaard Madsen, Pernille Kræmmergaard