Catherine G. Wolf

24 papers A* 4A 6B 4Journal 5Unranked 5

Year	Rank	Type	Title / Venue / Authors
2005	B	`conf`	"THAT's What I Was Looking For": Comparing User-Rated Relevance with Search Engine Rankings. INTERACT Sameer Patil, Sherman R. Alpert, John Karat, Catherine G. Wolf
2004	J	`jnl`	Summarizing technical support documents for search: Expert and user studies. IBM Syst. J. Catherine G. Wolf, Sherman R. Alpert, John Vergo, Lev Kozakov, Yurdaer N. Doganata
2001	J	`jnl`	The Role of a Natural Language Conversational Interface in Online Sales: A Case Study. Int. J. Speech Technol. Joyce Y. Chai, Jimmy Lin, Wlodek Zadrozny, Yiming Ye, Margo Stys-Budzikowska, Veronika Horvath, Nanda Kambhatla, Catherine G. Wolf
2000	—	`conf`	Comparative Evaluation of a Natural Language Dialog Based System and a Menu Driven System for Information Access: a Case Study. RIAO Joyce Yue Chai, Jimmy Lin, Wlodek Zadrozny, Yiming Ye, Malgorzata Budzikowska, Veronika Horvath, Nanda Kambhatla, Catherine G. Wolf
2000	A	`conf`	Evolution of Contact Point: a case study of a help desk and its users. CSCW Lena Mamykina, Catherine G. Wolf
2000	A	`conf`	User experience of CLIVE/mbanx solution. CSCW Shahrokh Daijavad, Tong-Haing Fin, Tom Frauenhofer, Tetsu Fujisaki, Alison Lee, Maroun Touma, Catherine G. Wolf
1999	B	`conf`	A Case Study in the Development of Collaborative Customer Care: Concept and Solution. INTERACT Catherine G. Wolf, Alison Lee, Maroun Touma, Shahrokh Daijavad
1998	A	`conf`	Collaborative Customer Services Using Synchronous Web Browser Sharing. CSCW Makoto Kobayashi, Masahide Shinozaki, Takashi Sakairi, Maroun Touma, Shahrokh Daijavad, Catherine G. Wolf
1998	—	`conf`	Conversation Machines for Transaction Processing. AAAI/IAAI Wlodek Zadrozny, Catherine G. Wolf, Nanda Kambhatla, Yiming Ye
1998	A*	`conf`	Evolution of the Conversation Machine: A Case Study of Bringing Advanced Technology to the Marketplace. CHI Catherine G. Wolf, Wlodek Zadrozny
1998	A	`conf`	Talking to Customers on the Web: A Comparison of Three Voice Alternatives. CSCW Qiping Zhang, Catherine G. Wolf, Shahrokh Daijavad, Maroun Touma
1997	A	`conf`	Capturing What is Needed in Multi-User System Design: Observations From the Design of Three Healthcare Systems. Symposium on Designing Interactive Systems Catherine G. Wolf, John Karat
1997	B	`conf`	Talking to the Conversation Machine: An Empirical Study. INTERACT Catherine G. Wolf, Max Kassler, Wlodek Zadrozny, Lukasz Opyrchal
1995	B	`conf`	Ubiquitous mail: speech and graphical user interfaces to an integrated voice/e-mail mailbox. INTERACT Catherine G. Wolf, Larry Koved, Edward Kunzinger
1993	—	`conf`	Gesturing with shared drawing tools. INTERCHI Adjunct Proceedings Catherine G. Wolf, James R. Rhyne
1992	—	`conf`	Collaboration Through Shared Event Histories: A Position Paper. CSCW Tools and Technologies Workshop James R. Rhyne, Catherine G. Wolf
1992	A	`conf`	Communication and Information Retrieval with a Pen-Based Meeting Support Tool. CSCW Catherine G. Wolf, James R. Rhyne, Laura K. Briggs
1992	A*	`conf`	Tools for Supporting the Collaborative Process. ACM Symposium on User Interface Software and Technology James R. Rhyne, Catherine G. Wolf
1992	—	`conf`	WeMet: progress report on a pen-based meeting support tool. CHI Posters and Short Talks Catherine G. Wolf, James R. Rhyne
1991	J	`jnl`	On-Line Run-on Character recognizer: Design and Performance. Int. J. Pattern Recognit. Artif. Intell. Tetsu Fujisaki, T. E. Chefalas, J. Kim, Charles C. Tappert, Catherine G. Wolf
1991	A*	`conf`	We-met (window environment-meeting enhancement tools). CHI Catherine G. Wolf, James R. Rhyne, Lorna A. Zorman, Harold Ossher
1989	A*	`conf`	The role of laboratory experiments in HCI: help, hindrance, or ho-hum? CHI Catherine G. Wolf, John M. Carroll, Thomas K. Landauer, Bonnie E. John, John A. Whiteside
1987	J	`jnl`	The Use of Hand-Drawn Gestures for Text Editing. Int. J. Man Mach. Stud. Catherine G. Wolf, Palmer Morrel-Samuels
1986	J	`jnl`	Can People Use Gesture Commands? ACM SIGCHI Bull. Catherine G. Wolf